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Glenwood Inn & Suites

TripAdvisorUS$93*
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10/06/2017 11/06/2017
1 room 2 adults 0 children
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US$93*
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Glenwood Inn & Suites
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80 Reviews from our TripAdvisor Community

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Showing 79: English reviews
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Maple Ridge, Canada
Reviewed yesterday NEW

I made a reservation on April 12, 2017 for a room on June 2, 2017. On May 23, 2017, I received an email saying that my reservation had been canceled because "...they have overbooked their property...". This notice was 6 weeks after making the reservation and only 10 days prior to my arrival. With this short notice, finding other accommodation...

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Helpful?
Thank ndesilets
Kamloops
Reviewed 4 weeks ago via mobile

The Inn was full when I emailed but Jacques offered to find and book a room in town for me with the competition. There was a big volume of workers in town for an industrial shutdown. That says a lot about a business and its ethics. Above and beyond service.

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Helpful?
Thank KamloopsJack
GuestRelationsMangr, Guest Relations Manager at Glenwood Inn & Suites, responded to this review

Hello! Thank you for filling out our survey! Regrettably, even though we were unable to accommodate you due to full capacity, our staff are always happy to help to provide you with further information and accommodations. Jaques is one of our best and we will be sure to let him know that you appreciated his quality service. We hope to...

Portage la Prairie
Reviewed 5 April 2017 via mobile

Very nice rooms, comfy Beds, very clean as well. The staff were very helpful and the indoor pool was clean and had nice warm water. The location was handy, and the views were very nice. There was free WiFi and free comp breakfast. The breakfast was basic stuff; Toast, cereal, oatmeal, muffins and fruit. Would definitely stay here again.

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Helpful?
1Thank Jen S
GuestRelationsMangr, Guest Relations Manager at Glenwood Inn & Suites, responded to this review

Hello! Thank you for taking the time to fill out our survey regarding your stay with us! We love to hear from our valued guests like yourself and by the sounds of it, we were able to provide you with a good lasting impression as we always strive to do. We're happy to know you were able to take advantage...

A TripAdvisor Member
Prince George, Canada
2 reviews
Reviewed 13 March 2017 via mobile

It wasn't quite what we were expecting when we got there. It was a motel, and not a inn or hotel as we had seen from the pictures. The motel rooms were clean and updated nicely. The beds were comfortable but very small. The wife and I slept in separate beds as they were tiny. We are not big people...

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Helpful?
Thank A TripAdvisor Member
GuestRelationsMangr, Guest Relations Manager at Glenwood Inn & Suites, responded to this review

Hello, Firstly, we would like to thank you for taking the time to advise of your recent stay at the Glenwood Inn and Suites. It is only through feedback such as yours that we are able to improve upon the service that we provide to our valued guests. We are disappointed to hear of your experience during your stay with...

Prince George, Canada
Reviewed 13 March 2017 via mobile

This was a very clean hotel with a fair breakfast in the morning. But there were a few things that other travellers should know. The beds are quite small, the two beds in our room seemed smaller than doubles. The breakfast in the morning was good, but it's not a hot breakfast. There is a choice of cereal, muffins, apples,...

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Helpful?
1Thank Obscuranb
GuestRelationsMangr, Guest Relations Manager at Glenwood Inn & Suites, responded to this review

Hi, Thank you for completing the survey regarding your recent stay with us. We strive to make each guest's stay as comfortable as possible with clean and updated rooms. We would like to extend our apologies for any inconveniences during your stay. The beds are an oversized double, meaning as wide as a double and as long as a queen....

Brisbane, Australia
Reviewed 4 March 2017

We decided to stay overnight so we could ski an extra day at Red Mt... this motel is a little outside the centre of Trail (just a short drive across the bridge). For the price, we were happy with the room... nicely renovated. Our bathroom was small and the sink was actually outside the bathroom (in the main room) which...

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Helpful?
Thank Callie B
GuestRelationsMangr, Public Relations Manager at Glenwood Inn & Suites, responded to this review

Hello and thank you for taking the time to complete our survey regarding your most recent stay with us. We're happy we were able to accommodate you for the night so you were able to stay an extra day to ski!! We sincerely apologize for any inconveniences during your stay. We take pride in providing updated and clean rooms for...

Cambridge, Canada
Reviewed 1 March 2017

While not IN the downtown part of Trail, nor in Rossland, we had a great stay in a large clean, up to date room. Close to downtown for dinner or up the road the other direction, this had a great location for a good fair price. Solid Internet connection and a nice simple breakfast spread. the guy working the desk...

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Helpful?
Thank Mark H
GuestRelationsMangr, Guest Relations Manager at Glenwood Inn & Suites, responded to this review

Hi, We appreciate you taking the time to complete the survey regarding your recent stay with us. Your input is greatly valued as our housekeeping team works very hard to maintain the cleanliness and overall updated appearance of the Motel. While the Glenwood is only a few moments drive from the downtown core of Trail, you can always try our...

Ottawa, Canada
Reviewed 20 February 2017

My friend and I stayed for a week in early February and decided on the Glenwood Inn as it’s close to Red Mountain Resort, had a great ski & stay package and had all the amenities we were looking for. We stayed in a one-bedroom unit (had one bed in the main room and a second in a private bedroom)...

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Helpful?
Thank FamilyTravellers986
GuestRelationsMangr, Guest Relations Manager at Glenwood Inn & Suites, responded to this review

Hi, Thank you for completing the survey regarding your recent stay with us. We are extremely happy to hear your stay at the Glenwood was well suited to your needs! Being so close to Red Mountain, we like to ensure our guests are aware of the Ski & Stay Package, as it is far more convenient than standing in line...

Reviewed 19 February 2017

I was not expecting much from this place and ended up being very pleasantly surprised. There is a small fitness centre, a pool, and a continental breakfast (although it's very minimal). The wifi cut out a lot, the tv was quite fuzzy, and the chairs in the room were very stained, but it was pretty clean for the most part,...

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Helpful?
Thank fly-with-the-best
GuestRelationsMangr, Guest Relations Manager at Glenwood Inn & Suites, responded to this review

Hi, Thank you for completing the survey regarding your recent stay with us. We are happy to hear you were pleasantly surprised with your stay at the Glenwood. Currently, we are upgrading our wifi to serve our guests better and we always do our best to maintain the cleanliness of each room to keep our guests comfortable. We extend our...

Albuquerque, New Mexico
Reviewed 12 February 2017

One thing that was a little misleading (based on pictures) was that this was an actual hotel. It is a motel, albeit very nice motel. The interior of my room appeared to be recently renovated and was extremely clean and the bed was comfortable. There is a fridge and microwave. There is a free breakfast, though I did not try...

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1Thank Unpossible
GuestRelationsMangr, Guest Relations Manager at Glenwood Inn & Suites, responded to this review

Hi, Thank you for completing the survey regarding your recent stay with us. I'm sorry if you felt the pictures were misleading. On our site we do directly show the exterior of our building as well as interior pictures of our rooms. We try to showcase the work we've done on our rooms, and since we have a few different...

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10/06/2017 11/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Breakfast included
  • Restaurant
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
Official Description (provided by the hotel)
Welcome to the Glenwood Motel & Residences, located in the heart of beautiful Trail British Columbia and just 11 kilometers to the Trail Regional Airport. Recognized over the years for our heavenly beds and award winning housekeeping, the Glenwood Motel & Residences is set to be your favorite place to call home. ... more   less 

Additional Information about Glenwood Inn & Suites

Address: 2769 Glenwood Dr, Trail, British Columbia V1R 2S6, Canada
Region: Canada > British Columbia > Kootenay Rockies > Trail
Price Range: $104 - $165 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Glenwood Inn & Suites 2.5*
Number of rooms: 38
Reservation Options:
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Also Known As:
Glenwood Inn & Suites Trail, British Columbia
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Questions & Answers

Questions? Get answers from Glenwood Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“better book a secondary place to stay - just in case.”
ndesilets, 23 May 2017 | Read review
“ground floor.”
476MarkH476, 1 Mar 2017 | Read review
“Very clean and nice king size bed.”
lady1106, 19 Jan 2017 | Read review
“Every room is accessible from outside.”
55agustinb, 17 Aug 2016 | Read review
“2nd level rooms have a separate bedroom - perfect for families. Only one TV though in main room. Stairs only - no elevator.”
Martamickle, 5 Aug 2016 | Read review
5 of 5
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US$93* /night
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