The room was great, clean, comfy bed. Location was handy but noisy, being right beside a highway. Couple good restaurants nearby. Crappy WIFI, slow like dialup. so much for getting tunes on the laptop.
We recently used the motel as a place for my wife and dog to stay while I was at the Trail hospital. Our room was clean and modern and the beds were comfortable. The staff service was excellent and everyone there was kind to our dog and helpful to my wife. My only concern is that on the final invoice I noticed that the rates had increased by over $20 a night for the nights of our third and fourth day. When I questioned this increase by email I received no answer to my first or second inquiry. I suggest that you confirm the rates for your entire stay before you give them your credit card.
Used this hotel for a short stay in the local hospital, Right on hwy#3b on the east side of town in good position of my needs Pros. very clean room and bathroom. layout had a small bathroom with just bath/shower combo the sink and countertop was along the back wall beside one of the double beds. included microwave and fridge. Cons. tv was modern but cheap..indoor and outdoor pools were closed and no breakfast because of Covid. and the stupidist thing of all was the door numbers. its a motel. where you park your car etc at the room door. you would think the numbers would be easily seen .but no. they are on the metal strip with the door knob. about 2 inches high
We stayed one night at the Glenwood Inn and Suites. It is a sister hotel to the Best Western in Trail but is not a Best Western hotel. The price is cheaper than the Best Western. We checked out the regular room but it was too small so we opted for the one bedroom which suited our needs better. We appreciated the fact that their hot tub was open with COVID restrictions of course. Parking was right outside our room which we appreciate when travelling. We would stay here again.
We were coming to Trail to go fishing. Our guide suggested the hotel as good value. It is poorly located on the side of a main road. But on checking in (and later out) everything was well handled. Our room was well it, very clean, and everything worked. Internet was good, able to charge our phones etc withUSB PLUGS. Lots of hot water. Good air con/ heater. A list of restaurants printed out and suggested. ( it did not mention that on Monday nights everything in Trail bar one is closed). Trail is a bit of a dismal spot but the river is special. All in all a very satisfactory stay, and good value.
Stayed in basic room for 2 weeks for work during COVID. The staff here are so great! They really took care of my co-workers and I and went above and beyond to help make our stay feel like home. Such a great small town feel with people banding together to help each other through this difficult time. I felt SO safe with the measures they were taking and protocols in place. You guys are doing a fantastic job! Keep it up!
Owner was not willing to refund my money due to unforeseen circumstances with a septic tank issue at my sister's property in Trail. Booked to stay 1 night. Poor judgement and lack of concern by owner.
Room was clean and recently renovated. There is some noise transfer from other rooms and the road but it is a roadside motel so you can expect that. The window unit heater fan drowns out most noise but take a pair of earplugs if you are a light sleeper. Bed and pillows were really comfortable. Breakfast was good. Staff were friendly. Can’t ask for much more.
Travelling with grand daughter and got the room we asked for. Excellent staff on check in on a hot day and they had already turned on the A/C, so we entered a very cool room. Excellent beds and a very large room. Hot breakfast in the morning which was very good. Not at all expensive during summer travel. Certainly stay again.
Older mother inn, very loud right next to a busy road that probably did not have so much traffic when it was built. rooms nicely updated price not bad \breakfast was excellent It is too bad because if it was in a quieter location I would stay here again when I visit Trail for a concert or skiing