Sandman Inn Terrace

Sandman Inn Terrace

4828 Highway 16 West, Terrace, Kitimat-Stikine District, British Columbia V8G 1L6 Canada
basic maintenance would be nice
Traveller (5)
bath mat...really!
Room & Suite (21)
Dennys
Dining (5)

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About

3.5
#6 of 10 hotels in Terrace
3.8 of 5 bubbles
Location
3.7 of 5 bubbles
Cleanliness
3.7 of 5 bubbles
Service
3.4 of 5 bubbles
Value
Sandman Inn Terrace is centrally located and features 70 guest rooms including kitchen & executive suites. Comfortable guest rooms, a relaxing indoor pool, in addition to modern conveniences like high-speed Internet access and a business centre, make this Sandman property the perfect destination for business or pleasure. ]
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Banquet room
Parking
Wifi
Vending machine
Meeting rooms
Dry cleaning
Room features
Air conditioning
Room service
Kitchenette
Microwave
Refrigerator
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
2.0 of 5 stars
HOTEL STYLE
Modern
Mid-range
Hotel links
Special Price:Make Summer Memories | Save Up To 40%

Location

4828 Highway 16 West, Terrace, Kitimat-Stikine District, British Columbia V8G 1L6 Canada
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 56 out of 100
56
Terrace Airport
86Reviews1Q+A16Room tips
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Detailed Reviews
MotorcycleBob wrote a review Feb 2020
Smithers, Canada
4.0 of 5 bubbles
This is a nice 3 star motel with good amenities, a very friendly staff, wonderfully comfortable beds and a Denny's restaurant on the premises. The only negatives are small bathrooms and slow WiFi. If you call them direct and belong to any number of organizations/corporations, you will get a better room rate than you will find on the usual "search" engines (Expedia, Trivago, etc). Examples: seniors, government, Telus, medical trips, et al will all get you a reduced rate. Plus they have a "stay 12 nights, get the 13th night free card.
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Date of stay: February 2020
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Room Tip: There is a parking lot on the west side that can create some early morning noise if you're a...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MackenzieEcclestone, General Manager at Sandman Inn Terrace
Responded Feb 12, 2020
Thank you MotorcycleBob for taking the time to review our property, we are currently undergoing several updates of which we will be including guest Wi-Fi - very exciting. We honor rates for all corporate and/or government travel; holding a high bar when it come to value for your money spent. The Lucky 13 program is one of many benefits when choosing any Sandman location. Keep in mind we are giving out double the Lucky 13 stamps for each night stayed until April at any sandman location participating in the promotion. We look forward to hosting you again on your next trip through Terrace.
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lindalocke14 wrote a review Jul 2021
Hazelton, Canada
4.0 of 5 bubbles
That a lower amount is pre-authorized on my visa and that the staff can confirm that the credits have been submitted to my growing account. I have been staying with Sandman for over 20 years and would like to continue doing so. Thank you and have a great day.
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Review collected in partnership with this hotel
Date of stay: July 2021
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager Sandman Terrace, Other at Sandman Inn Terrace
Responded Jul 13, 2021
Hello Linda, It was a pleasure speaking with you regarding our pre-authorization procedure. We would also like to thank-you for your continued patronage. Look forward to welcoming you back again soon. Take care, Alexandra.S
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Dude wrote a review Nov 2022
3.0 of 5 bubbles
I wish the pool had a hot tub, but appreciated Denny's nearby. Nice cozy rooms...could use some renos, but a predictible and adequate stay. Staff were very helpful, friendly, and accommodating. I would stay there again. It would be nice if there were a kitchenette suite with 2 beds. I did have to get compensated for one night because some drunks had an all night party next door to us and we didn't sleep.
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Date of stay: November 2022
3.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Room Tip: There are two floor and no elevator. The top floor away from the stairs is probably quietest.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager Sandman Terrace, Other at Sandman Inn Terrace
Responded Nov 24, 2023
Hello, Thank you so much for taking the time to respond and leave a review. We do our best to ensure a quiet and peaceful time for all of our guests. The next time you stay, please do not hesitate to call the front desk for a noise complaint. We will address it as soon as possible to allow you the best possible rest.
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Caroline L wrote a review Nov 2022
Vancouver, Canada
Hotel's Favourite
5.0 of 5 bubbles
All the staff and restaurant personnel were very friendly Thank you to Vicki and Connie for your great client support. The kids enjoyed the pool and we were grateful for in house dining. Location was very convenient in and out of town.
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Date of stay: November 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager Sandman Terrace, Other at Sandman Inn Terrace
Responded Nov 24, 2023
Hello and Thank you for taking the time to acknowledge that Vicky and Connie are fantastic at what they do! I will be sure to pass on your kind words to them. Safe Travels!
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Jason K wrote a review Mar 2022
5.0 of 5 bubbles
Stayed 3 nights here on the weekend was a nice weekend the hotel was very busy. Carol at the front desk helped me with a problem of my doing that saved me some time thanks again. Our company calls this hotel our second home and we always enjoy the rooms and customer service . Lots of food options around and a mall which comes in handy .

Thanks again terrace sandman
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Date of stay: March 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager Sandman Terrace, Other at Sandman Inn Terrace
Responded Apr 1, 2022
Thank you Jason for taking time out of your day to provide us feedback. I am happy that my staff could accommodate your fix in a timely manner. I always make a point to share our guests feedback with my staff as they are always happy to hear how they are doing. I hope to welcome you back soon.
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Susan P wrote a review Nov 2023
5.0 of 5 bubbles
Very comfortable beds, clean room, excellent shower, quiet good value for the money. Kind receptionist. Last time I stayed there was a problem with the hot water, but when I reported it the next morning, they promptly gave us free breakfast vouchers at Denny’s and apologized. It’s what brought me back.
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Date of stay: November 2023
5.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager Sandman Terrace, Other at Sandman Inn Terrace
Responded Nov 24, 2023
Hello! Thank you so much for taking the time to leave your feedback. I am extremely lucky to work with the most guest minded group of people in Northern BC!
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Lori F wrote a review Mar 2022
5.0 of 5 bubbles
Stayed here when a blown wheel bearing left me stranded waiting for a part. Staff were incredibly accommodating, and even had lots of pets and scratched for my old dog. Room was clean and neat, and centrally located in Terrace.
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Date of stay: March 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager Sandman Terrace, Other at Sandman Inn Terrace
Responded Mar 25, 2022
Thank you very much for the excellent review Loriernestfox111. We take pride in offering a positive guest experience and are so very happy when our guests bring their beloved furry friends. I know it makes my staffs day when they get to spend even a few moments giving treats and scratches to pets. I will be sure to let my staff know of your experience here as they always enjoy hearing feedback. I do hope to welcome you back in the future hopefully under better circumstances.
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Spencer W wrote a review Feb 2022
5.0 of 5 bubbles
Air Canada cancelled an early morning flight. We were left stranded. Hotel was extremely accommodating and friendly staff. While travelling with younger child this was a huge help. Clean and quite. Would recommend hotel to anyone!! Safe ,clean, and quiet!
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Date of stay: February 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager Sandman Terrace, Other at Sandman Inn Terrace
Responded Mar 1, 2022
Thank you Spencer for your 5 star review of our property. We strive to provide a positive guest experience. My staff are always happy to hear feedback and I will be sure to share your review with my team. I do hope to welcome you back to my hotel in the future. Wishing you and your family safe travels.
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Brooke E wrote a review Dec 2021
5.0 of 5 bubbles
The service was awesome. The pool was excellent. Me and my family were there for a medical trip and the location was perfect for getting on the transit bus. The mall is super close so we did some Christmas shopping. I would definitely stay again.
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Date of stay: November 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager Sandman Terrace, Other at Sandman Inn Terrace
Responded Dec 29, 2021
Thank you very much for your glowing review of our Hotel. We appreciate you taking time out of your day and hope to welcome you again soon. I will be sure to share this with my team members as they are always happy to hear comments from our guests.
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Jim B wrote a review Jul 2
1.0 of 5 bubbles
What a horrific place. Tweakers everywhere, the manager is a clown, the carpets are horrifically disgusting, the pool is just there for no reason because they refuse to heat it, they will throw your stuff out if you forget something. Scum bags. The restaurant is a joke everything is gross. And you have to stay in Terrace! Wow perfect!
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Date of stay: March 2024
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
1.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
Room Tip: Do not ever even walk into this place! You will catch aids.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager Sandman Terrace, Other at Sandman Inn Terrace
Responded 2 days ago
Hello Jim, I am very sorry that your recent stay with us did not meet our typical standards, however I wanted to make sure I communicated with you directly about some of your statements. Our carpets are cleaned regularly, and we highly pride ourselves that despite an older building, our rooms are comfortable and always clean. Our pool is absolutely heated and maintained regularly, though I will investigate to ensure it meets the standards needed. . I do apologize if there were lost and found items that you had forgotten and we had disposed of according to our policies, however we do not take on the responsibility of returning your lost or forgotten items to you. The next time you are in Terrace, I do hope that you provide us another chance to show you how serious we are about our customer service, though it would be appreciated if you did not swear or yell while speaking to any of my team members as you did while I was attempting to find a resolution with you over the phone, they have a right to a peaceful and kind workplace. Rachel Lund, General Manager
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Clarissa T asked a question Mar 2017
Hazelton, Canada9 contributions3 helpful votes
Do I need a credit card or is cash okay?
Jim B wrote a tip Jul 2
1 contribution
1.0 of 5 bubbles
"Do not ever even walk into this place! You will catch aids."
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Dude wrote a tip Nov 2022
1 contribution
3.0 of 5 bubbles
"There are two floor and no elevator. The top floor away from the stairs is probably quietest."
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MotorcycleBob wrote a tip Feb 2020
Smithers, Canada37 contributions10 helpful votes
4.0 of 5 bubbles
"There is a parking lot on the west side that can create some early morning noise if you're a late sleeper."
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MotorcycleBob wrote a tip May 2017
Smithers, Canada37 contributions10 helpful votes
4.0 of 5 bubbles
"Best bet is on an upstairs room on the east side. The view isn't great, but its the quieter side."
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MotorcycleBob wrote a tip May 2016
Smithers, Canada37 contributions10 helpful votes
4.0 of 5 bubbles
"Best bet, get a top room, towards the rear."
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Not the right property for you?
There are more places to choose from in the Terrace area.
PRICE RANGE
C$146 - C$218 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sandman inn terrace hotel terrace, sandman hotel terrace
LOCATION
CanadaBritish ColumbiaKitimat-Stikine DistrictTerrace
NUMBER OF ROOMS
70
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Sandman Inn Terrace - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about Sandman Inn Terrace
Which popular attractions are close to Sandman Inn Terrace?
Nearby attractions include All Star Shoes & Apparel (0.5 km), Skeena Mall (0.3 km), and Tillicum Twin Theatres (0.4 km).
What are some of the property amenities at Sandman Inn Terrace?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Sandman Inn Terrace?
Top room amenities include a kitchenette, air conditioning, and a refrigerator.
What food & drink options are available at Sandman Inn Terrace?
Guests can enjoy an on-site restaurant during their stay.
Is parking available at Sandman Inn Terrace?
Yes, free parking is available to guests.
What are some restaurants close to Sandman Inn Terrace?
Conveniently located restaurants include Hot House, MR MIKES SteakhouseCasual Terrace, and WINGS Terrace.
Are there opportunities to exercise at Sandman Inn Terrace?
Yes, guests have access to a pool and a fitness centre during their stay.
Is Sandman Inn Terrace located near the city centre?
Yes, it is 0.10 km away from the centre of Terrace.
Are pets allowed at Sandman Inn Terrace?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Sandman Inn Terrace offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Is Sandman Inn Terrace accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.
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