38922 Progress Way, Squamish, British Columbia V8B 0K5 Canada
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About
#5 of 8 hotels in Squamish
Location
Cleanliness
Service
Value
See why so many travellers make Mountain Retreat Hotel their motel of choice when visiting Squamish. Providing an ideal mix of value, comfort and convenience, it offers a family-friendly setting with an array of amenities designed for travellers like you.
For those interested in checking out Squamish Oceanfront Interpretive Trail (2.0 km) while visiting Squamish, Mountain Retreat Hotel is a short distance away.
As your “home away from home,” the motel rooms offer a flat screen TV, air conditioning, and a refrigerator, and getting online is easy, with free wifi available.
Guests have access to 24 hour front desk, express check-in and check-out, and newspaper while staying at Mountain Retreat Hotel. In addition, Mountain Retreat Hotel offers a pool and a lounge, which will help make your Squamish trip additionally gratifying. And, as an added convenience, there is free parking available to guests.
If you’re looking for a Mediterranean restaurant, consider a visit to Saha Eatery or Carte Diem, which are all conveniently located a short distance from Mountain Retreat Hotel.
Should time allow, West Coast Railway Heritage Park is a popular attraction that is within walking distance.
At Mountain Retreat Hotel, your comfort and satisfaction come first, and they look forward to welcoming you to Squamish.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Conference facilities
Meeting rooms
Parking
Wifi
Hot bath
Indoor pool
Heated pool
Restaurant
Vending machine
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Laundry service
Self-serve laundry
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Room features
Air conditioning
Coffee / tea maker
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Green
Languages Spoken
English, Spanish, Filipino, Hindi and 1 more
Hotel links
Location
51Somewhat walkable
Grade: 51 out of 100
14Restaurantswithin 1 km
2Attractionswithin 1 km
38922 Progress Way, Squamish, British Columbia V8B 0K5 Canada
E-mail hotel
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461Reviews3Q+A100Room tips
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We were here for a wedding. The hotel is old, worn and not managed well. There is no lighting for makeup. The bathroom lights were dark. I did get maintenance to switch out the lights. They blinked. When we arrived it was hot and this AC wasn’t working. We had to turn it down to 63 F to cool down the room. It’s an old AC unit in the room very noisy. The shower stall leaked all over. No safe. The door was so hard to open from the inside - big safety concern. The staff was hard to understand and not very attentive. I would not sat there again. Not worth the price. This is a dump.
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Date of stay: August 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Hotel's Favourite
First stop driving from Gibsons to Whitehorse. Check-in was quick with a very friendly and helpful clerk, who later quickly provided me with a second blanket. Room was very large and scrupulously clean. As per another reviewer there was no clock-radio. Very bizarre as I am sure these are dirt cheap when bought in bulk and relatively important to a traveller. Bed was comfortable but the pillows weren’t. Rest was quiet even though it was a Saturday night and my room was on the road side. Lastly the price was great for a tourist town. I would readily stay here again.
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Date of stay: April 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
The hotel is in an industrial area of Squamish and from the outside it doesn't project well and the adjacent liquor store doesn't help. Inside it's nice though and the front desk person was very friendly and helpful. The pool and water slide are great and kids love it. Worth an extra star just for that.
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Date of stay: August 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We checked in on July 28 with a small, short-haired dog (Boston Terrier). Front desk told us that no dogs were allowed on the tops of the beds and that if there was any evidence of a dog being on top of a bed (fur, hair?), that there would be a $200 levy against our credit card. This seems very unreasonable to me, it being a "pet-friendly" hotel. Our BT jumps on the bed all the time at home, without it being a problem at all. Have stayed here previously, 2 years ago, and this was not an issue. Pillows are lumpy and uncomfortable - better to bring your own. Electrical outlets are in inconvenient places; to get the standard lamp in the corner to work, had to reroute the cord in behind the mattress to an outlet between the 2 beds. Since this hotel moved out of the Best Western chain some years ago, the standard has deteriorated. The last time we stayed, 1 of the 2 elevators was out of service for months.…
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Date of stay: July 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: Don't have your expectations too high!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
I had an extremely unpleasant interaction with the manager, Magali Bliss. She is unprofessional and rude. She needs to move on from the service industry or be provided with customer service training.
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Date of stay: July 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
1 night stay. Everywhere is pricy and busy during the ski season but this place was on the lower end. Booking service was smooth and friendly and same with checkin and check out. The pool/slide and hottub were great. Rooms were clean and with ample space for the 3 of us. Wouldn't hesitate to book here again when passing through.
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Date of stay: January 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from General Manager, General Manager at Mountain Retreat Hotel
Responded Jan 27, 2023
Thank you for choosing Mountain Retreat Hotel & Suites for your stay and sharing your feedback with us. We are glad that you enjoyed your stay and liked our Hotel and amenities. Looking forward to welcoming you back soon. Warm regards, MRHS Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My husband and I stayed at this hotel at the end of September. It is now the end of December. And I’ve noticed a charge on my credit card of almost $250. In September when we stayed there I paid $171 for the room and that included pet fees and taxes. Now, three months later I’m getting a charge well over what I already paid and they are refusing to refund it. They have asked me to email them a picture of the charge to my card which I did. I then called the hotel itself and spoke with the staff and they told me “there’s nothing they can do about it” that they had started a new system and they couldn’t find my reservation in September. I explain to her that’s not my problem that they switched systems. How is this not an example of credit card fraud? I didn’t sign off on these charges I wasn’t even aware of these charges were coming and they’re still refusing to refund them.. I was told I’m Not the only one. And I will be taking legal action…
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from General Manager, General Manager at Mountain Retreat Hotel
Responded Jan 13, 2023
Thank you for choosing Mountain Retreat Hotel & Suites for your stay and sharing your feedback with us. Our hotel did upgrade our reservation system at end of September to be able to efficiently serve our guests. Unfortunately the new equipment was having communication problems with our merchant service provider system and therefore, the authorized credit card transactions were not being processed at the time. We have gone through a lengthy process with our merchant service provider and have finally got the situation resolved in December,2022 We kindly ask that you please check your September to November credit card statements and you will notice that the amounts that you authorized in September when you stayed would not have been charged. Should you see any duplicated charges on your statements, please do not hesitate to send the proof (copy of your statement showing the duplicate charges) to our hotel and we will promptly address the issue with the credit card merchant service provider who will correct the charges or credits. We sincerely apologize for the inconvenience and very much appreciate your understanding.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Upon arrival, we were told that the hotel was overbooked and that an alternative room with a king-size bed was available. The room looked as though it had not been cleaned with dirty, stained linen, and only 2 towels. I asked housekeeping if they could clean up and empty the garbage, however they did not speak English. I asked the front desk and was told that housekeeping was not offered in this particular hotel. The shower tap was hanging off the wall, however, we were able to take a shower . Would not stay here again. Too dirty! and unhygienic
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Date of stay: August 2022
Rooms
Location
Service
Room Tip: Don't stay close to the liquor store as it's a meeting place for young people.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
This suite came with a King size bed and 2 pull out couches. The King size bed was very comfortable. The mattresses on the couches, however, were of very, very poor quality (pretty much all springs and little fabric. There were no replacement mattresses available. As a result, one adult slept on the floor and the other adult finally slept on one of the couches after it had been built up with numerous mattresses pads and blankets.
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Date of stay: July 2022
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
I was trying to book a night at this hotel through a third party app. I mistakenly chose tonight for my check in date instead of the actual date I wanted in August. I made the booking at 10:30pm. I immediately called the third party booking site who attempted to get the hotel to switch the date for me. They refused to do this and would not allow a cancellation either. They essentially put my $200 in their pocket and walked away. I would think twice before booking here. While I recognize that my booking was not refundable, this took place within a few minutes of booking so it’s not like they lost any business because of it. I’m not sure this is the kind of business I’d want to support in the future.
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Date of stay: June 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
PRICE RANGE
US$145 - US$215 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mountain retreat hotel
FORMERLY KNOWN AS
BEST WESTERN Mountain Retreat Hotel
LOCATION
CanadaBritish ColumbiaSquamish
NUMBER OF ROOMS
87
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Claim Your ListingMountain Retreat Hotel - UPDATED 2023 Prices, Reviews & Photos (Squamish, British Columbia) - Motel - Tripadvisor
Frequently Asked Questions about Mountain Retreat Hotel
Which popular attractions are close to Mountain Retreat Hotel?
Nearby attractions include Smoke Bluffs Park (0.5 km) and Airhouse Ltd (1.0 km).
What are some of the property amenities at Mountain Retreat Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Mountain Retreat Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Mountain Retreat Hotel?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Mountain Retreat Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Mountain Retreat Hotel?
Conveniently located restaurants include Backcountry Brewing, Caffe Garibaldi, and INDIAN MASALA BAR & GRILL.
Are there opportunities to exercise at Mountain Retreat Hotel?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are pets allowed at Mountain Retreat Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Mountain Retreat Hotel offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Which languages are spoken by the staff at Mountain Retreat Hotel?
The staff speaks multiple languages, including English, Spanish, Italian, Hindi, and Filipino.
Are there any historical sites close to Mountain Retreat Hotel?
Many travellers enjoy visiting Britannia Mine Museum (11.0 km).