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Best Western Plus Emerald Isle Hotel

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Best Western Plus Emerald Isle Hotel
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302 Reviews from our TripAdvisor Community

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Showing 300: English reviews
Courtenay
Reviewed 1 week ago

We stayed at this hotel the night of January 9th 2017. We checked in at about 5 p.m. This is the second stay for us at this hotel. On January 9th I disappointed with the receptionist's lack of enthusiasm for her job. She did not acknowledge me upon entering the lobby but continued to work behind the counter, even though...

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Helpful?
Thank joanfS3666ZY
Kailah S, Front Office Manager at Best Western Plus Emerald Isle Hotel, responded to this review

Thank you for your great and detailed review. I would like to apologize in regards to the service you did not receive on January 9th by our Front Desk Staff; this will be a topic of discussion at our next Front Desk meeting and politely engaging all customers as they walk in. We do hope that we will see you...

Calgary, Canada
Reviewed 1 week ago

Arrived after a long and exhausting day of travel. Front desk staff had already upgraded me, which was a real treat!! The room was quiet and comfortable and everything about this hotel was excellent. The location is excellent, on the edge of downtown. I have stayed here before and I will stay here again!!

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Helpful?
Thank Gent47
Kailah S, Front Office Manager at Best Western Plus Emerald Isle Hotel, responded to this review

I am glad you enjoyed your stay with us and appreciate the kind and generous review. Our staff look forward to your next visit with us!

Nanaimo, Canada
Reviewed 1 week ago

We spent one night here, then left our car for 2 weeks and returned for one night. On both occasions, staff were very courteous and helpful. We had a lovely room, suite actually. Beds were comfortable, rooms were quiet and everything was very clean. As a Best Western Platinum member, the room my first night was free as I had...

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Helpful?
Thank Ellyn T
Kailah S, Front Office Manager at Best Western Plus Emerald Isle Hotel, responded to this review

Thank you for your Best Western loyalty and for choosing to stay with us. As a BW Platinum member you are always eligible for an upgraded room whenever available, if we forget to do this in advance just ask when you arrive! We are happy that you enjoyed your stay and we hope to see you and your family again...

Kent, Washington
Reviewed 2 weeks ago

This place was a delightful alternative to the hustle and bustle of Victoria. The staff were consistently friendly and helpful, the location is convenient, the room (thanks for the upgrade) was comfortable, spacious, and quiet, and the in-room Keurig was a nice bonus. Breakfast at the adjacent restaurant is discounted 25% for hotel guests and while nothing to write home...

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Helpful?
Thank st-eutychus
Kailah S, Front Office Manager at Best Western Plus Emerald Isle Hotel, responded to this review

Thank you for the great review. We're happy you found our location a delightful alternative to downtown Victoria. We're equally as happy you found our staff, and most amenities worthy of a positive note. We thank you for your business and look forward to your return. Thank you for choosing the Best Western Plus Emerald Isle.

Ucluelet, Canada
Reviewed 3 weeks ago

Arrived late but met with a lovely front desk gal checked in quickly and was in our comfy room effortlessly love the room quiet and clean bed was awesome the rooms have just a feel about them that we like so warm and inviting love this hotel

Review collected in partnership with Best Western
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Helpful?
Thank tripping192016
Kailah S, Front Office Manager at Best Western Plus Emerald Isle Hotel, responded to this review

We are so glad you enjoyed your stay with us. We hope to see you again!

Qualicum Beach, Canada
Reviewed 3 weeks ago

Great family hotel in good central location in the lovely, lively town of Sidney. Very helpful staff. Very comfortable beds! Good modern coffee machine. Well maintained. Dog friendly. Excellent family restaurant with wide variety of food and beverage items.

Review collected in partnership with Best Western
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Helpful?
Thank monikat237
Kailah S, Front Office Manager at Best Western Plus Emerald Isle Hotel, responded to this review

We are so happy you and your family enjoyed your stay with us. Thank you for the great and detailed review, we hope to see you again soon.

Nanaimo
Reviewed 4 weeks ago

5 Star for a 3 Star Hotel. No view of ocean or mountains but just a clean comfortable place to stay. It is a smaller hotel and tucked in behind Smitty's Restaurant. Had a King Size suite. Huge room. Very comfortable bed. Bathroom had a jet tub plus a separate shower stall. Quiet. We would stay here again and recommend...

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Helpful?
Thank Beezee12
Kailah S, Front Office Manager at Best Western Plus Emerald Isle Hotel, responded to this review

We appreciate the kind (and detailed) review and are happy you thoroughly enjoyed your stay! If ever you want to come stay with us again and would like the same room please contact the hotel directly, our Front Desk Agents will be more than happy to assist. Happy Holidays!

Courtenay, Canada
Reviewed 4 weeks ago

Hotel is clean, well appointed with friendly helpful staff. Long term car parking is a great perk if you are flying. Unfortunately they do not have an airport shuttle which would truly be the cherry on top. We will definitely return and explore Sidney, a quaint costal town with lots of interesting shops and restaurants!

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Helpful?
Thank 885derekf
Kailah S, Front Office Manager at Best Western Plus Emerald Isle Hotel, responded to this review

Thank you for your excellent review. We are glad you enjoyed your stay with us and utilized our Park and Fly option during these Winter months. We do apologize for the lack of shuttle but a quick 10 minute cab ride is only $13 and available at all times. We hope to see you again.

Parksville, Canada
Reviewed 11 December 2016

This hotel is situated in downtown Sidney in an excellent location for local shopping or access to the ferries or airport. The room facilities were very clean and the staff helpful. In spite of being near the airport it was very quiet. Although they did not provide a free breakfast there was a discount for eating at the adjacent family...

Review collected in partnership with Best Western
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1Thank Anne K
Kailah S, Front Office Manager at Best Western Plus Emerald Isle Hotel, responded to this review

Thank you for your great review and we are glad you enjoyed your stay. You have touched on a few key points about our hotel and we appreciate you sharing these details with other guests. We hope to see you in the new year!

Keremeos, Canada
Reviewed 14 November 2016

We spend a couple of days in early October and found the Emerald Isle a convenient comfortable place to stay near Victoria and the ferries. The rooms are spacious with larger than usual bathrooms, comfortable beds, and the wi fi, TV etc worked very well.The B W offers a discount for breakfast at Smittys Restaurant however they close well before...

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Helpful?
Thank Eagle3775144
John S, General Manager at Best Western Plus Emerald Isle Hotel, responded to this review

Thank you for sharing your review. We were so pleased to read that you had a great stay with us and found everything to your expectations. Our Restaurant is open from 7am until 5pm each day, we offer 25% off discount coupons to enjoy for your breakfast. There are many options available in Sidney for dining, nice stores and even...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the Best Western Plus Emerald Isle Hotel in Sidney-by-the-Sea. PLEASE refer to the Management Photos as these are our new Hotel photos, we have renovated. Our location is perfect for an early or late flight as we are only a five minute drive from the Victoria International Airport. The BC Ferry Terminal at Swartz Bay, and Washington State Ferry to Anacortes WA are both five minutes drive as well. We are the closest Best Western to Butchart Gardens, Butterfly World, Church and State Winery, and the SHAW Ocean Discovery Center is 7 blocks away! Experience Sidney-by-the-Sea also known as Book Town with over 9 book stores. Everything is at your doorstep of our clean and quiet Hotel. Enjoy a beautiful walk along the Ocean front and watch the seals and otters play, Be sure to check out the Manager Photos not the prior Traveler or Expert photos as those are very old, We are Newly renovated, large comfortable rooms, free parking, free internet, options of Kitchen Suites, or Family suites or a large standard King or Queen Bedded room. Come and see us soon! ... more   less 

Additional Information about Best Western Plus Emerald Isle Hotel

Address: 2306 Beacon Ave, Sidney, British Columbia V8L 1X2, Canada (Formerly BEST WESTERN PLUS Emerald Isle Motor Inn)
Region: Canada > British Columbia > Vancouver Island > Victoria Capital Regional District > Sidney
Price Range: $108 - $183 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Emerald Isle Hotel 2.5*
Number of rooms: 64
Reservation Options:
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Also Known As:
Best Western Plus Emerald Isle Hotel Sidney, Vancouver Island
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Plus Emerald Isle Hotel staff and other travellers.
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Questions? Get answers from Best Western Plus Emerald Isle Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try for a room in the separate building.”
 of 5 bubbles EllynT, 9 Jan 2017 | Read review
“No real views, but close to the ocean, Butchart Gardens, Butterfly Gardens”
 of 5 bubbles Beezee12, 23 Dec 2016 | Read review
“Request a room in C or D building”
 of 5 bubbles 32ShirleyH, 1 Nov 2016 | Read review
“Ground level were convenient”
 of 5 bubbles robcG4011BJ, 9 Oct 2016 | Read review
“upper floor rooms can open their windows, north side rooms may have less street noise”
  • Our first floor room
  • Our first floor room
  • Our first floor room
  • Our first floor room
  • Our first floor room
  • Our first floor room
  • Our first floor room
  • Our first floor room
 of 5 bubbles SLPlovesPE42, 30 Aug 2016 | Read review
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