SureStay Plus By Best Western Salmon Arm
61 10th St SW, Salmon Arm, British Columbia V1E 1E4 Canada
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Avg. C$140 /night, 3/15 - 3/16
C$140
per night
C$133
per night
C$125
per night
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About
#3 of 8 hotels in Salmon Arm
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Located in Salmon Arm,BC, the SureStay Plus By Best Western Salmon Arm is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Sauna
Pool
Free breakfast
Bicycle rental
Mini golf
Pets Allowed ( Dog / Pet Friendly )
Parking
Wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Fence around pool
Breakfast available
Breakfast buffet
Vending machine
Car hire
Currency exchange
Newspaper
Non-smoking hotel
24-hour check-in
24-hour front desk
Express check-in / check-out
Room features
Allergy-free room
Air conditioning
Desk
Fireplace
Housekeeping
Coffee / tea maker
Flatscreen TV
Bath / shower
Telephone
Iron
Wake-up service / alarm clock
Microwave
Refrigerator
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Classic
Mid-range
Languages Spoken
English
Location
61 10th St SW, Salmon Arm, British Columbia V1E 1E4 Canada
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 52 out of 100
52
Kamloops Airport
80.4 km•
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20 Restaurants
within 1 kilometer
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Detailed Reviews
This BW Surestay is a great place to break up the journey from the Island to Central Alberta. We had a pet with us so walking our dog is a key ingredient to our stay and this location offers great walking access. Distance off the transCanada made for a quiet sleep which is another reason we select this hotel. Rooms are a bit dated and quarters a little tight but for our purposes we will continue to use this location on future travels. Service and cleanliness are top drawer. Breakfast is available and could use some beefing up but it gets your started. Coffee was fresh and good.
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Review collected in partnership with Best Western
Date of stay: August 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel's Favourite
This not-so-young facility was impeccably clean and well-maintained. The air-conditioning unit was quiet and worked like a charm.
In spite of its motel layout, this place felt more like a hotel and offered a great alternative to the over-priced options nearby.
In spite of its motel layout, this place felt more like a hotel and offered a great alternative to the over-priced options nearby.
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Review collected in partnership with Best Western
Date of stay: July 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stayed for one night on a road trip stopover. The hotel is located just off the main highway and there is plenty of ample parking at the hotel. The room was well appointed apart from some minor housekeeping items. The indoor pool was large but the hot tub was out of order. There is a nice outdoor sitting area outside the pool area. The hotel is pet friendly and the staff were all very friendly. There is a Mr. Mikes Steakhouse almost adjacent to the hotel and guests can save 10%. The continental breakfast was basic but nice not having to go elsewhere or worry about buying food in the morning. I would recommend this hotel to others.
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Date of stay: May 2024Trip type: Travelled as a couple
Value
Rooms
Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Best Western Salmon Arm, Guest Services / Front Office at SureStay Plus By Best Western Salmon Arm
Responded Jun 5, 2024
Thank you for the review. We look forward to having you stay with us again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We requested housekeeping for the 2 days that we stayed (3nights) - and we just couldn’t get our beds made at all. On the information sheet it clearly states that housekeeping will be done every day.
When i emailed bill Steacy the GM he advised: it is standard operating procedures with the current staffing levels that we do not perform full cleans on guest rooms on multiple night stays other than a towel refresh and change of garbage if needed.
So even though I had been requesting beds to be made Everyday they won’t do it. Might as well air BNB it or stay at the nearby Fairfield Inns Marriott.
We were so dusty and dirty and tired every day after our ball tournaments ,we just wanted clean made up beds.
The front desk lady Roberta was rude and not helpful at all.
I don’t think we were requesting too much after spending over $225 a night for a room - just to have our beds made.
When i emailed bill Steacy the GM he advised: it is standard operating procedures with the current staffing levels that we do not perform full cleans on guest rooms on multiple night stays other than a towel refresh and change of garbage if needed.
So even though I had been requesting beds to be made Everyday they won’t do it. Might as well air BNB it or stay at the nearby Fairfield Inns Marriott.
We were so dusty and dirty and tired every day after our ball tournaments ,we just wanted clean made up beds.
The front desk lady Roberta was rude and not helpful at all.
I don’t think we were requesting too much after spending over $225 a night for a room - just to have our beds made.
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Date of stay: July 2024Trip type: Travelled with friends
Value
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Room Tip:Â If you want your rooms made and housekeeping done, do NOT stay here. O
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Best Western Salmon Arm, Guest Services / Front Office at SureStay Plus By Best Western Salmon Arm
Responded Jul 18, 2024
Hello I see that you have made several comments on social media sites and we have addressed this issue with you. I understand your frustration however not one other room from your group had any issues. We obviously can't make this right for you so perhaps we should invite you to stay somewhere else next time you are in Salmon Arm.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had not made a reservation in advance as we were unsure of winter road conditions/weather. Upon arriving in Salmon Arm late afternoon, we stopped at the Visitor Center for pet-friendly rooms and decided upon Sure Stay BW due to availability, price and amenities. Close to restaurants, a dog park, and the hwy. No regrets.
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Review collected in partnership with Best Western
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Best Western Salmon Arm, Guest Services / Front Office at SureStay Plus By Best Western Salmon Arm
Responded Mar 20, 2023
Thank you for taking the time to review our property. We are thrilled when our guests enjoy their stay with us! We look forward to having you stay with us again, and until then, safe travels!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our room was adequate but the noise of kids running overhead and up and down the stairs and all around for hours was unbearable. It was extremely disruptive. Also you need to be able to sleep through multiple trains as the accommodations are right beside the train track. On a positive note the free breakfast is very good and includes everything from waffles to scrambled eggs cereal yogurt milk coffee.. just about anything you can imagine.
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Date of stay: March 2024Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
On my way from Vancouver to South Edmonton, in late December, through snow and an ice storm, my vehicle broke down 20 minutes outside of Sicamous, BC. I was able to limp the SUV back to Salmon Arm for repairs, and the Best Western (which was the closest hotel to the dealership), took us in for the 4 days it took to get parts/repaired and be on the road again. Everyone was wonderful. The room was a Queen bed, with a couch and a large bathroom. We also had a huge TV, microwave and a good size fridge with freezer top. Plenty of room for one person and a small dog to enjoy while we waited. The cleaning staff checked on me daily for any needs, the front desk staff were helpful and kind and continued to allow me to extend my stay until I was able to leave. I will definitely stay at this hotel again. The hospitality was great. And for those who have a vehicle -- parking is free. Plus, there is breakfast available.
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Review collected in partnership with Best Western
Date of stay: December 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Best Western Salmon Arm, Guest Services / Front Office at SureStay Plus By Best Western Salmon Arm
Responded Jan 3, 2023
Thank you for taking the time to review our property. Thank you for the wonderful review! We're thrilled when our guests enjoy their stay, and we're happy that we were able to have you with us. Also, thank you for recognizing staff that made your stay more enjoyable! We look forward to having you stay with us again. Thank you for your input. Safe travels!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Despite complaining each day, housekeeping just dropped new towels each day, never cleaned or made the bed. The manager refused to call after I left a message each day. The hot tub was broken which I was never told at the time of booking. I gave the manager 3 days to rectify this after I checked out. I would not have left a negative review had I not been ignored. Find another property. There are lots in Salmon Arm. I had another 5 night stay booked at this same property in two weeks, I cancelled.
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Review collected in partnership with Best Western
Date of stay: March 2023Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Best Western Salmon Arm, Guest Services / Front Office at SureStay Plus By Best Western Salmon Arm
Responded Mar 24, 2023
Thank you for taking the time to review our property. I sincerely apologize for the inconveniences during your stay with us. We will be taking your feedback and working to make improvements to our service. I am sorry to hear that you won't be coming back. Again, my apologies. Thank you for your input. Safe travels.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
And this hotel is conveniently located at the west end of Salmon arm close to amenities. The rooms are quiet and comfortable. Everything was clean despite the rail road being nearby, I found things to be very quiet, but most of all I like the single access courtyard pass the lobby to be a nice security feature for parking my motorcycle in that courtyard. I I had a great night sleep, and the staff was very kind.
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Review collected in partnership with Best Western
Date of stay: June 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stayed one night at July end at $190+ which is considered expensive given the quality of the stay. Actually it should be named as a Motel instead of Hotel because it is a 2-storey old hotel with cars parking at the door entrance of each room. I was assigned a room at the ground floor and when I entered into the room, some bugs followed in. At first I blamed myself bringing in the insects but soon I realized that there were already a few inside the room : 2 flies, several mosquitoes and a big flying object. Immediately I understand that bugs can easily get into the room every time the door is opened. The air-conditioning is noisy and at night I can hear the noise from upstairs (footsteps and toilet flush). With the bugs and noises, I couldn't have a good sleep.
The floor is dirty. After just a few minutes, the soles of my slippers turned from white to black. The breakfast can be ignored.
Just don't understand why it is rated No. 3 hotel in Salmon Arm.
The floor is dirty. After just a few minutes, the soles of my slippers turned from white to black. The breakfast can be ignored.
Just don't understand why it is rated No. 3 hotel in Salmon Arm.
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Date of stay: July 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Best Western Salmon Arm, Guest Services / Front Office at SureStay Plus By Best Western Salmon Arm
Responded Aug 8, 2022
Thank you for taking the time to review our property. I sincerely apologize for the inconveniences you incurred while staying with us. If you had let the front desk know that you were so unhappy with your room, we would have happily moved you to another room, if available. Again, I apologize that you were so unhappy with everything. We value our guests feedback and use it to improve our service and our facility. Thank you for your input.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hi, yes, I am sorry for the confusion. We were pet friendly and then we just did a huge, all room, renovation during which time we did not have pet rooms available. But, the good news is...YES! We are pet friendly and will be staying this way! Hope to see you and your pets stay with us in the future!
Heather Howie
Supervisor
75 rooms on the property. A variety of single queen bed size rooms, double queen bed sized rooms and king bed size rooms.
"This is a pleasant hotel with very helpful, friendly staff. The Breakfast room was clean, and constantly kept stocked. "Read full review
PRICE RANGE
C$138 - C$151 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western salmon arm, salmon arm best western
LOCATION
CanadaBritish ColumbiaSalmon Arm
NUMBER OF ROOMS
75
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about SureStay Plus By Best Western Salmon Arm
Which popular attractions are close to SureStay Plus By Best Western Salmon Arm?
Nearby attractions include Salmon Arm Art Gallery (1.0 km), Salmon Arm Water Slides (0.09 km), and Meikle Studios Social Art House (1.1 km).
What are some of the property amenities at SureStay Plus By Best Western Salmon Arm?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at SureStay Plus By Best Western Salmon Arm?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at SureStay Plus By Best Western Salmon Arm?
Guests can enjoy free breakfast during their stay.
Is parking available at SureStay Plus By Best Western Salmon Arm?
Yes, free parking is available to guests.
What are some restaurants close to SureStay Plus By Best Western Salmon Arm?
Conveniently located restaurants include Shuswap Pie Company, Barley Station Brewpub, and Namaste Authentic Indian Cuisine Salmon Arm.
Are there opportunities to exercise at SureStay Plus By Best Western Salmon Arm?
Yes, guests have access to an indoor pool and a sauna during their stay.
Are pets allowed at SureStay Plus By Best Western Salmon Arm?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to SureStay Plus By Best Western Salmon Arm?
Many travellers enjoy visiting Shuswap Theatre (0.9 km).
Is SureStay Plus By Best Western Salmon Arm accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.