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Three Valley Lake Chateau & Ghost Town

8903 Trans Canada Hwy PO Box 860, Revelstoke, British Columbia V0E 2S0 Canada
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Traveller (454)
Room & Suite (71)
Pool & Beach (49)

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About

#10 of 18 hotels in Revelstoke
Location
Cleanliness
Service
Value
A lakefront hotel in Revelstoke nestled between stunning Three Valley Lake and the Monashee Mountains, Three Valley Lake Chateau & Ghost Town offers a unique blend of modern comforts and historical attractions. Our Revelstoke resort features 200 comfortable guest room accommodations and suites with beautiful garden or lake views, an onsite restaurant, and a heritage ghost town tour, complete with 25 historic buildings from the late 1800s, an antique auto museum and a railway roundhouse.
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Property amenities
Free parking
Free internet
Pool
Restaurant
Canoeing
Game room
Children Activities (Kid / Family Friendly)
Meeting rooms
Public wifi
Hot bath
Indoor pool
Heated pool
Vending machine
Hiking
Windsurfing
Billiards
Fishing
Gift shop
Non-smoking hotel
Shops
ATM on site
24-hour front desk
Laundry service
Self-serve laundry
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Room features
Private beach
Private balcony
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Park View
Mountain View

Location

8903 Trans Canada Hwy PO Box 860, Revelstoke, British Columbia V0E 2S0 Canada
Three Valley Lake Chateau & Ghost Town
580Reviews9Q+A100Room tips
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Heatherlynn2014 wrote a review Sep 2023
Mount Currie, Canada27 contributions9 helpful votes
We stayed at the chateau for a few days. The kids had fun exploring the hotel, using the pool, playing pool and looking through the library. We stayed at the Ghost Town for 3 hours. The kids ages 7, 9, and 12 were all engaged and looking in all the buildings, and enjoyed the little train ride.
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip: Our room was spacious. The kids had their own room and I had mine with a slider in between. The...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Alla I wrote a review Aug 2023
6 contributions
+1
Beautiful hotel. This is a very beautiful place to relax with your family, as well as with your spouse or boyfriend. Very large area, just an incredibly chic place for walking, but not a great choice of food. It is possible to swim in the pool and play pool
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Date of stay: August 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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KimTroy8 wrote a review Aug 2023
Los Angeles, California5 contributions1 helpful vote
Not a great experience! After driving all day we were really looking forward to a good night's sleep. We got to the hotel after dark, easy check-in but when we got to our room we discovered the A/C in our room wasn't working. It was a hot August night plus the Kelowna fires had started the day before so plenty of smoke outside. We called the front desk to ask for another room explaining the A/C was out. We were told "We're considered 'off-the-grid' so none of our rooms have A/C, but you can open the patio slider for air." Felt scammed by their website which reads "Our hotel boasts over 200 comfortable guest room." Not. Comfortable. No place on their website does it state no A/C. Also, the hotel is RIGHT on the Trans Canadian Highway so not off-the-grid. Avoid staying here, although during the day looks like a fun place to take the kids to their Ghost Town.
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Date of stay: August 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Chris wrote a review Aug 2023
Edmonton, Canada244 contributions143 helpful votes
This hotel doesn’t have Air Conditioning. This fact alone should steer you clear from ever staying here, but let me tell you about our horrible experience with 5 staff members on 4 different occasions, ALL of whom felt that the scary, abusive and shameful treatment towards us by their security guard was completely justified because we left our infant’s dirty diaper in the hallway for 5min while we put our 2 kids to bed. I actually searched reviews for this guy and another guest left a review of this guy yelling at their kids in July! (search "Security"). I'd also like to point out that how staff treat guests and the rest of the issues with the hotel (that I'll point out, plus others) has been an on-going since 2006. Look back at the "Terrible" reviews. They all paint the same picture. That should speak volumes about how this place is run. There are a number of other issues I’ll detail below, but let’s get to the main issue here. Their staff and how they treated us. As a background, it was 27 degrees in our room, and their single oscillating fan doesn’t really help to cool things down when it’s 29 degrees outside. We had just put our infant to bed, and I placed her diaper outside in the hallway to take downstairs to their outside bins after we put our toddler to bed (which we were in the middle of doing), at which point we hear a BANG BANG BANG on our door. It scares my wife and I, but I answer it to a huge man, dressed in street clothes who immediately asks me in a very aggressive tone of why our diaper was sitting out in the hallway, to which I responded I just placed it out there 5min ago, we’re in the middle of a bedtime routine with our second child, and as soon as we put her to bed, I’ll be taking it to the garbage. This guy was looking for a confrontation right from the start. He did not care what I said and asked if I thought it was alright that it was out there (mind you, their hallways are huge, wide, low traffic, and unless you put your face a foot away from this diaper, you’re not going to smell it), to which I stated again we’re in the middle of a bedtime routine and I’ll be throwing it in the garbage soon and that there’s no need to be banging that hard on our door as we have a baby sleeping. If he had knocked on our door normally and asked us in a polite manner to not leave diapers in the hallway I would have obliged (well, I even did with him rudely yelling at me), and if he absolutely was not willing to wait 5 more min for me to throw it out, I would have gone and thrown it out right then and there. It wasn't a big ask, wasn't a big deal, but he made it out to be a huge deal. By now, things are escalating on both sides and to the point where he’s frightening our toddler. She actually said to my wife “Mommy, who is that big scary guy yelling at Daddy?” My wife, who is usually a very calm person even stepped out to address this guy and how rude he was being to us and he didn’t care. He just continued. When I asked him who he was, he refused to answer, my wife said he obviously doesn’t have kids and I said there’s no way he’s even married because he’s a ****ing idi-ot. At the end of our encounter he said he'd be back in 5min to check that I did put it in the garbage and as he walked off we see him checking to see if other doors in the hallway would open. Who was this guy? Was he just a rude guest? Was he a staff member? We didn’t know, but once we put our 2nd child to bed, I went to the front desk to find out and make them aware of this menacing man walking around their hotel. When I arrived at the front desk, he had clearly just visited their and told his side of the story. So I described him to the 2 ladies and asked if they knew who he was and they said he was their security guard and I told them that he shouldn’t be, then proceeded to tell them about our encounter outside our room, and they asked if we had a garbage can in our room – yes we do, but it’s also 27 degrees in there!! I’m not going to keep that diaper in our room all night. I was going to throw it out in a few minutes. They then suggested I should have placed the diaper in a plastic bag and left it in the hallway for someone to take away. What plastic bag? And that’s not their job. I’ll throw it away, I just needed a few minutes to do so. Not their concern. They didn’t care at all and were only concerned with why our infants diaper was in the hallway and that why should other guests have to be subjected to that? Meanwhile, the younger of the 2 employees just stood back and looked at me with a face you’d identify with a high school ‘mean’ girl being told off by a teacher. Just 100% complete attitude like she couldn’t believe I was there and how dare I even address this issue of their security guard’s treatment of us with them. So the 2 front desk employees were 100% on the security guards side, offered no sympathy towards me, no apology and felt his actions, tone, and demeanor was 100% justified because of MY actions. So I left after telling them online reviews would be coming their way. I tell my wife what happened, and she was not satisfied with their response, so she went down and basically had the exact same conversation that I did, but actually called out the younger employee for her attitude after she declared she wasn’t going to listen to this any more in a big huff. My wife tried to point out that regardless of our actions with leaving this diaper out in the hallway, that their actions were completely unacceptable from a customer service stand point, but they didn’t change their attitudes at all, and to appease my wife asked for our room # and said they’d let management know the next day. Then when we were checking out the next day, I was asked by 2 different and older ladies than the night before how our stay was and I told them horrible and informed them who I was and they clearly knew the story and immediately just asked again why we didn’t just put the diaper in a plastic bag? They just simply didn’t care about how this security guard acted at all, which was in no doubt – COMPLETELY wrong. You don’t treat guests like that. So that’s our story. I’m sure if they even offered a rebuttal to this review (which they won't because I searched their history and they haven't responded to a negative review since 2008 - which again speaks volumes about their level of care towards guests) they’d say that we were rude and subjecting other guests to dirty diapers, but that’s just not true. We didn’t see one person in our hallway wing while staying there, and if we were rude, it was only triggered by their staff member berating us. How they treated us, and subsequently reacted to that treatment was unacceptable and all 5 of them should be fired. Shame on all of them. Now, to address all the other issues with this hotel (that just add to the reasons why you should never stay here), -This place is in the middle of nowhere, but close to Revelstoke. If you’ve always wanted to visit, by all means do so. Stop, park, walk down to their beach (nothing special and they only have 6 plastic chairs for ALL the guests down there) and check out their run down gardens, but stay in Revelstoke. There is no reason to actually stay here. -To add to that point, with it being in the middle of nowhere, I suspect that their septic / sewage system is filtered into a field nearby. Perhaps this security guard thought that the faint smell of sewage was actually from our diaper, but it was not. But there was a faint smell in our wing, and the middle wing (closer to the firehall) was MUCH worse. -BC summers are usually HOT. The uncomfortableness you’ll experience in your non-AC room is seriously more than enough to avoid this place. And if you’re staying in winter – Why? Stay in Nelson, Revy, Golden, minutes away from a ski hill. - We actually found a bug in 1 of our beds. You know the hotel is poor when finding a bug in your bed is this far down the list of things wrong with the hotel. We thoroughly checked all our beds and sheets and found no more. -On popular booking sites they say they have wifi, but as you’ll see in our pictures, there’s no guest room wifi -Their TV’s have 6 channels, and as you’ll see in our other picture, the quality of the reception is bad, even for 1980 -Speaking of 1980, I think that was the last time any of the rooms received any updates. For example, the sinks still have drank plugs with a chain attached to them. -The hotel is also literally right off the highway, so you WILL hear highway noise especially if it’s hot and you have to sleep with your screen door open, and it is a very busy highway. -On the other side of the hotel is a railroad, which is also very busy and noisy (a train every 2-3hours is what we experienced), and the tracks are so close, that the hotel shakes/vibrates. -I found 3 pop machines. 1 didn’t work, 1 only had water, and 1 actually worked. Plus I only found 1 snack machine. -They ask you to conserve energy as they somehow generate their own power, but all of their bulbs are non-LED which is laughably hypocritical -They make a big deal about not smoking in the hotel or balconies (which is great), but because that hotel is so hot, all the windows are open in the hallways, and all the designated smoking areas are all right outside the doors, right near these windows. -This hotel has random hallways that aren’t being used, but aren’t actually closed/roped off properly. Literally right beside the pool, if you want to walk back to the main lobby, there’s just a random pitch dark hallway that you have to walk through about 40 feet to get to another actually lit hallway (half of which is roped off). Completely unprofessional, unsafe, and very confusing to say the least. People could seriously get lost or get hurt.
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip: Avoid at all costs. DO NOT STAY HERE!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Jamie M wrote a review Aug 2023
Medicine Hat, Canada50 contributions19 helpful votes
We had a perfect stay at the Three Valley Gap hotel. Always wanted to stay here and was not disappointed. Family room was spacious with three double beds. Room had a spectacular view and a cozy deck. So many interesting places to explore in this unique hotel. We ate at the restaurant and while limited had something for everyone including our younger grandkids. The staff in both the hotel and restaurant were incredibly friendly and helpful. We loved our visit to the Ghost town. This will now be a regular stop when we are in the area.
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Date of stay: August 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Abranda4 wrote a review Aug 2023
Cochrane, Canada6 contributions4 helpful votes
+1
Stayed here instead of Revelstoke as it was considerably cheaper and are glad we did. Beautiful property with a beach & swimmable lake, kayaks for rent. Comfortable rooms, lots for the kids to do - indoor pool, ping pong, and lots of room to run around. Dining was decent (head into Revy if you’re looking for something fancy). The highlight was the Ghost Town - very interesting and lots to see. We will definitely be back :)
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Date of stay: August 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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suzan P wrote a review Aug 2023
1 contribution
Hotel was beautiful but the security guard yelled and cursed at my kids. When I reported it and gave them chance to make it right before leaving this review they accused me of blackmailing them… we did not have a good stay…..
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Date of stay: July 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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AngD79 wrote a review Aug 2023
Olds, Canada16 contributions14 helpful votes
+1
Rustic and charming hotel with views to die for. I have driven past this hotel on several occasions and finally decided to stay with my 16 year old son! We swam in the lake, ate in their restaurant and toured the hotel. The rooms were cute, clean and comfortable! My real only complaints were: 1.) the temperature in the room with no AC. It was a heat wave with no breeze. I did appreciate the fan left in the room however! 2.) the property is loosely wheelchair accessible. My son was able to get around but not always easily.
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Date of stay: August 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Jon B wrote a review Aug 2023
3 contributions
Three Valley Lake Chateau was a very nice experience for me, my two parents and two kids (7&10). Stayed 3 nights, Aug. 6th-9th. Pros: - Friendly/ helpful staff - Clean rooms - Gorgeous views from balcony and beach/ lake - Ghost Town is amazing! Lots of history and tons to see. Train ride was a nice little extra excursion worth doing as well to see some very old trees etc. - Indoor pool is probably one of the warmest you'll ever find, so very nice to relax in. - Private Lake/ Beach area really nice for swimming/ paddleboarding/ kayaking on a nice day. - Don't worry about there not being A.C. in the rooms, as there is a nice breeze that comes off the mountains/ lake to keep the rooms at a decent temperature. Plus, there are fans in the rooms as well. - Easy to find (on the main highway) and very close to many good outdoor attractions in and around Revelstoke. Cons: - Restaurant doesn't have many options and the quality isn't very good.
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Date of stay: August 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Netti78 wrote a review Aug 2023
Calgary, Canada253 contributions104 helpful votes
We've driven by for years and always wondered what it would be like to stay here. Well, it's very expensive for what you get. The resort has definitely seen much better days. Everything is in dire need of an update. The location is nice, though, and we had some pretty views in the morning.
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Date of stay: August 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
C$168 - C$222 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
3 valley lake chateau & ghost town, three valley lake chateau and ghost town, three valley lake chateau & ghost town hotel revelstoke
LOCATION
CanadaBritish ColumbiaKootenay RockiesRevelstoke
NUMBER OF ROOMS
200
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Three Valley Lake Chateau & Ghost Town (C̶$̶1̶6̶5̶) C$129 - UPDATED Prices, Reviews & Photos (Revelstoke, British Columbia) - Hotel - Tripadvisor

Frequently Asked Questions about Three Valley Lake Chateau & Ghost Town
Which popular attractions are close to Three Valley Lake Chateau & Ghost Town?
Nearby attractions include Three Valley Gap Ghost Town (0.2 km).
What are some of the property amenities at Three Valley Lake Chateau & Ghost Town?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and free parking.
What food & drink options are available at Three Valley Lake Chateau & Ghost Town?
Guests can enjoy an on-site restaurant during their stay.
Is parking available at Three Valley Lake Chateau & Ghost Town?
Yes, free parking is available to guests.
Are there opportunities to exercise at Three Valley Lake Chateau & Ghost Town?
Yes, guests have access to an indoor pool during their stay.
Are any cleaning services offered at Three Valley Lake Chateau & Ghost Town?
Yes, laundry service and self serve laundry are offered to guests.
Does Three Valley Lake Chateau & Ghost Town have any great views?
Yes, guests often enjoy the mountain view available here.
Is Three Valley Lake Chateau & Ghost Town accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.