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The Sutton Place Hotel Revelstoke Mountain Resort

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The Sutton Place Hotel Revelstoke Mountain Resort
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490 Reviews from our TripAdvisor Community

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There are newer reviews for The Sutton Place Hotel Revelstoke Mountain Resort
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Showing 440: English reviews
Winnipeg, Canada
Reviewed 2 March 2016 via mobile

The hotel is excellent and rooms are well equipped and comfortable. The kitchenette is well equipped and easily handled our needs during our stay. The rooms are modern and comfortable. The sofa bed is typical of most of these and not great. You may want to flip a coin to see who gets that one. We had a view of...

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Helpful?
Thank Rory M
GMSutton, Guest Relations Manager at The Sutton Place Hotel Revelstoke Mountain Resort, responded to this review

Dear Rory M - I appreciate you taking the time to provide such a fantastic review, we truly value your feedback. I'm pleased to hear you had such an enjoyable stay! Our kitchens are fully equipped for all your cooking pleasures. I do apologize you found the sofabed to be uncomfortable, I hope you had the opportunity to address this...

Toronto, Canada
Reviewed 27 February 2016

The only slope side hotel in Revelstoke makes a ski stay seamless. Great staff - friendly and efficient. We had one small issue which was dealt with immediately. CHECK-IN & PARKING: Make sure you check-in before trying to park as your space will be located based on the building and suite you have. One underground parking space per suite, regardless...

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1Thank gateway889
GMSutton, Guest Relations Manager at The Sutton Place Hotel Revelstoke Mountain Resort, responded to this review

Dear gateway8 - Thank you for taking the time to write such a great review. I appreciate the detail! I am pleased to hear you had a wonderful time with us. Thank you for your kind words regarding our staff, I will be sure to pass this along to our team. It sounds like you had an unforgettable ski vacation!...

Calgary, Canada
Reviewed 26 February 2016

We had a lovely king suite overlooking the gondola. It was modern, clean and spacious and although only a kitchenette, there was an abundance of pots, pans and other kitchen implements. The downside of that is that there was no space to store food! There was no freezer, but there was an ice maker thank goodness. The service was very...

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Helpful?
Thank SuzanneDH99
GMSutton, Guest Relations Manager at The Sutton Place Hotel Revelstoke Mountain Resort, responded to this review

Dear SuzanneDH99 - Thank you for such a great review. I'm pleased to hear you enjoyed your time with us. I appreciate your kind words regarding our staff and service levels, I will be sure to pass this along. We look forward to welcoming you back in the near future.

Whistler, Canada
Reviewed 23 February 2016

We had one of the best hotel experiences at the Sutton. Our 2 bedroom was overlooking the gondola and slept 6 people comfortably. Two large bathrooms and a great sized kitchen. We loved the hot tubs & pool. Especially the warm temperature of the pool. We lounged in that for a few hours one afternoon in the sun. The staff...

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2Thank Whitney S
GMSutton, Guest Relations Manager at The Sutton Place Hotel Revelstoke Mountain Resort, responded to this review

Dear djWhitness - Thank you for taking the time to review Sutton Place Hotel. I'm delighted to hear that you enjoyed your suite, as well as our amenities. WOW - I am really pleased to hear Rich, Iannick and Declan were able to provide you with the exceptional service we strive to provide each guest. I will be sure to...

Melbourne, Australia
Reviewed 17 February 2016

We stayed over the Christmas break in a 2 bedroom apartment. Such a beautiful hotel with quality furnishing and fittings. 2 bedrooms each with own full bathroom, ski lift right on the property to travel up the mountain along with ski hire. The staff are wonderful, rooms beautifully cleaned, washer and dryer in you room, restaurants on site have a...

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1Thank Raelene S
GMSutton, Public Relations Manager at The Sutton Place Hotel Revelstoke Mountain Resort, responded to this review

Dear Raelene S - Wow! Thank you for providing such a raving review. I am so happy to hear you enjoyed your Christmas vacation with us. It's great to know our staff exceeded your expectations during your stay, we strive to ensure each guest feels at home. Having a washing machine and dryer in suite is a must, especially when...

Calgary, Canada
Reviewed 16 February 2016

Hotel right on Revelstoke Mountain ski hill, which has the longest vertical in North America. There are many types of skiing here: lifts, heli and cat skiing and it is in a huge snowbelt. The Sutton Place hotel has several modern condos of various sizes. We stayed in a 1 BR plus den. Unit was well presented: granite counters, electric...

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2Thank wejeth
GMSutton, Guest Relations Manager at The Sutton Place Hotel Revelstoke Mountain Resort, responded to this review

Dear wejeth - I appreciate you taking the time to provide such a great review. Your review is so descriptive and accurate, you should join our team! I'm so pleased to hear you enjoyed every aspect of your stay. I am happy to know you were able to partake in our complimentary shuttle service, and took the time to enjoy...

Santa Barbara, California
Reviewed 8 February 2016

The hotel is new-ish, the staff is super friendly and the location is superb. Ski in/out as the gondola departs right out front. Parking was easy, pool was heated very warm (nice plus) and the multiple hot tubs hit the spot. Main complaint: the housekeeping service is very poor! I actually have never experienced such "lazy" housekeeping practices in my...

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1Thank SeaweedGravel
GMSutton, Guest Relations Manager at The Sutton Place Hotel Revelstoke Mountain Resort, responded to this review

Dear deredye - Thank you for your review. It's fantastic to hear you found our staff as well as our location to be superb! We are the only true ski in, ski out accommodations in Revelstoke. I'm glad you were able to take full advantage of our amenities. I am very disappointed to hear the low level of housekeeping service...

Ottawa, Canada
Reviewed 4 February 2016

I was staying at the hotel for a few nights over the last weekend of January. Absolutely stunning place. From the warm welcome in the lobby with the Concierge, to the friendly staff at the desk. Although our room was not ready right away, we were offered some wine and cheese at their nightly wine reception. The rooms are large,...

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Helpful?
Thank Dominic T
GMSutton, Guest Relations Manager at The Sutton Place Hotel Revelstoke Mountain Resort, responded to this review

Dear Dominic T - Thank you for your wonderful review. It's great to hear you experience superior service levels! We strive for all our guests to feel this way. I appreciate you mentioning how great our housekeeping team was, I will be sure to pass on your kind words. I'm pleased to know you enjoyed our amenities. On behalf of...

Kelowna, Canada
Reviewed 4 February 2016 via mobile

Resort was gorgeous. We had lots of snow, which probably helped our mood. The price was definitely high but that's what you get for walking out your room and on to the gondy. Staff was pleasant and room was clean and high end. Really nice!

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Thank bennyniche
GMSutton, Guest Relations Manager at The Sutton Place Hotel Revelstoke Mountain Resort, responded to this review

Dear bennyniche - I appreciate you taking a moment to review your experience with us. I'm delighted to hear about your wonderful stay. It's truly great to be able to enjoy the luxury of ski in, ski out accommodations! We hope to see you again soon.

Montreal, Canada
Reviewed 31 January 2016

Best location in Revelstoke. Excellent service, very helpful staff. Superb apartment, but... the wi-fi is way too slow and unreliable. The free wine and cheese happy hour in the lobby is a nice touch.

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Thank Andre J
GMSutton, Guest Relations Manager at The Sutton Place Hotel Revelstoke Mountain Resort, responded to this review

Dear Andre J - Thank you for taking the time to submit a review regarding your stay. It's great to hear you received superior service from our staff. I'm pleased you found our suites to fit your needs. I do apologize for the delay in your wireless internet during your stay, I hope you were able to contact our Front...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Ski-In / Ski-Out
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Concierge
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Shuttle Bus Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The Sutton Place Hotel Revelstoke Mountain Resort is a true ski-in, ski-out luxury condominium style hotel, consisting of 3 buildings connected by an underground heated parking facility and serviced by a beautifully appointed central lobby. This smoke-free property features 222 guest rooms and suites, premium amenities, and three on-site dining experiences: Rockford wok|bar|grill, The Mackenzie Common Tavern, and La Baguette located in the village next to the Revelation Gondola, minutes from downtown Revelstoke. ... more   less 

Additional Information about The Sutton Place Hotel Revelstoke Mountain Resort

Address: 2950 Camozzi Road, Revelstoke, British Columbia V0E 2S0, Canada (Formerly The Nelsen Lodge)
Region: Canada > British Columbia > Kootenay Rockies > Revelstoke
Price Range: $270 - $532 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Sutton Place Hotel Revelstoke Mountain Resort 4*
Number of rooms: 222
Reservation Options:
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Hotel Style:
#2 Romantic Hotel in Revelstoke
#2 Family Hotel in Revelstoke
#3 Business Hotel in Revelstoke
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Questions & Answers

Here's what travellers have asked, with answers from The Sutton Place Hotel Revelstoke Mountain Resort staff and other travellers.
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Questions? Get answers from The Sutton Place Hotel Revelstoke Mountain Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Think any room is great - my colleague was in a studio and my room was 1-bedroom”
 of 5 bubbles MalfairCB, 11 Nov 2016 | Read review
“top floors on street side”
 of 5 bubbles novamacs1, 1 Nov 2016 | Read review
“The view are beautiful no matter which room you are in!”
 of 5 bubbles TravelBCGirl, 28 Oct 2016 | Read review
“Get the upper floors facing the mountains. There are eight floors and the "B" and "C" Buildings facing the pool offer excellent views.”
 of 5 bubbles 508GregD, 13 Oct 2016 | Read review
“Some suites have small balconies”
  • view from the kitchen
  • view from the fire
  • Kitchen area
 of 5 bubbles NigelH900, 27 Sep 2016 | Read review
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