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Room & Suite (47)
Dining (10)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
- All linens sanitised in high-temperature wash
- Face masks required for staff in public areas
- Hand sanitiser available to guests & staff
- Regularly sanitised high-traffic areas
- Staff required to regularly wash hands
Updated 20-11-06 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 20-11-06 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#1 of 9 in Port Alberni
Location
Cleanliness
Service
Value
Travellers' Choice
At the Best Western Plus Barclay Hotel you're sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Barclay Hotel will stand out among other hotels in Port Alberni,BC. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don't miss a beat while you're away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you're on the road. As always, the Best Western Plus Barclay Hotel will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Airport transportation
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Hot bath
Outdoor pool
Heated pool
Sauna
Restaurant
Snack bar
Special diet menus
Vending machine
Banquet room
Meeting rooms
Newspaper
Non-smoking hotel
Sun terrace
ATM on site
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Interconnected rooms available
Room service
Coffee / tea maker
Refrigerator
Flatscreen TV
Hair dryer
Safe
Iron
Wake-up service / alarm clock
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English
Location
Full view
57Somewhat walkable
Grade: 57 out of 100
21Restaurantswithin 1 km
7Attractionswithin 1 km
Contact
4277 Stamp Ave, Port Alberni, British Columbia V9Y 7X8 Canada
Getting there
Rental CarsSee all Port Alberni car hire
712Reviews2Q+A91Room tips
Reviews
Traveller rating
- 365
- 253
- 61
- 16
- 17
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Popular mentions
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Most Recent
Our family stayed here to attend a wedding. We all said this hotel has the best staff and service ever. We would not hesitate to stay here again and will recommend to friends and family. Great reception, bar and restaurant outstanding.
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Review collected in partnership with Best Western
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Annette Clement, General Manager at Best Western Plus Barclay Hotel
Responded 3 days ago
Dear Susanlan8075, Let me start by thanking you for completing our Guest Survey regarding your recent stay at our property. Even though your comments were lovely, rest assured we will continue to improve our product and services. Your feedback is very much appreciated and I can assure you that my staff and I use this information to do everything possible to create an enjoyable experience for each of our guests. It is our goal at the Best Western Plus Barclay Hotel and we take great pride to bring the level of this hotel above our competitors. We will always have that commitment to our valued guests to continually improve our product and the service that goes along with it. I am excited to hear you had such a wonderful stay with us. We have a pretty amazing team that I am very proud of. I noticed that however you rated us in the lower portion of satisfied in all key areas of our business. I am hopeful that you might have rated us in the ones by mistake. Please know that we are taking your feedback to heart and focusing on improving. We try at every opportunity to make our guest’s stay as comfortable as possible with no issues to cause any undue stress. I hope if your travels ever bring you back to the Alberni Valley you will give us another opportunity to serve you. Again, thanks for taking the time and have a great day! Sincerely, Annette Clement General Manager Best Western Plus Barclay Hotel
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Hotel's Favourite
Hotel was nice and clean and bedding was comfortable. Staff was very helpful. Most amenities closed due to covid, but this is the hotel I would recommend to anyone wanting to stay in Port Alberni. It's on a busy road but we didn't notice any bothersome traffic noise.
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Date of stay: June 2020Trip type: Travelled
2 Helpful votes
Helpful
Response from Peter Mugleston, Owner at Best Western Plus Barclay Hotel
Responded Jul. 3, 2021
Dear Bttnbythetrvlbug: Thank you for taking the time to share your experience during your recent stay with us. We appreciate the kind words and we are working towards opening all of our amenities in the near future. We look forward to welcoming you back in the future. Sincerely, John Quackenbush General Manager
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We wanted to see Pacific Rim National Park and the Nanaimo, Campbell River and Chemainus areas during our BC trip. The Best Western Plus Barclay Hotel, Port Alberni offered us a quality location to use as a base in the central part of the island and the small ciy offered several attractions and amenities that helped to make our three day visit enjoyable. The friendly Best Western hotel staff gave excellent service. The hotel room was clean and the king bed very comfortable. The room's space, seating and bathroom were adequate. The hotel and the surrounding community were very quiet. The hotel's restaurant and lounge delivered great meals from the same kitchen. There is lots of free parking and a wine and liquor store attached to the building.
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Date of stay: June 2022
Cleanliness
Service
Sleep Quality
Room Tip: After many stays over the past 20 years, we've never had a bad room or poor location.
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Helpful
Response from Annette Clement, General Manager at Best Western Plus Barclay Hotel
Responded 1 week ago
Let me start by thanking you for completing our Guest Survey regarding your recent stay at our property and giving such a great review. Even though you rated us highly, rest assured we will continue to improve our product and services. Your feedback is very much appreciated and I can assure you that my staff and I use this information to do everything possible to create an enjoyable experience for each of our guests. It is our goal at the Best Western Plus Barclay Hotel and we take great pride to bring the level of this hotel above our competitors. We will always have that commitment to our valued guests to continually improve our product and the service that goes along with it. I am excited to hear you had such a wonderful stay with us. We have a pretty amazing team that I am very proud of. We also invite you as our valued guest to write a review on TripAdvisor and thank you in advance for your candid comments. Here is the link to TripAdvisor. Again, thanks for taking the time and have a great day! Sincerely, Annette Clement General Manager Best Western Plus Barclay Hotel
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For a small town this is a nice hotel. Staffing is better than when were were there just after the Covid restrictions relaxed. There is a little room for improvement in the cleaning of the rooms. The bar restaurant has a nice outdoor area
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Review collected in partnership with Best Western
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Annette Clement, General Manager at Best Western Plus Barclay Hotel
Responded 2 weeks ago
Dear Larry, Thank you for all the high marks and completing our Guest Survey regarding your recent stay at our property. Even though you rated us highly, rest assured we will continue to improve our product and the service that goes along with it. Your feedback is very much appreciated and I can assure you that my staff and I use this information to do everything possible to create an enjoyable experience for each of our guests. It is our goal at the Best Western Plus Barclay Hotel and we take great pride to bring the level of this hotel above our competitors. We will always have that commitment to our valued guests to continually improve our product and the service that goes along with it. I will let our staff know about your stay. Again, thanks for taking the time and your business. Sincerely, Annette Clement General Manager Best Western Plus Barclay Hotel
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Several family members stayed at the hotel who have not seen eachother in 2 years of the pandemic, the hotel went above and beyond our expectations for the hotel stay as well as the adjoining restaurant
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Review collected in partnership with Best Western
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Annette Clement, General Manager at Best Western Plus Barclay Hotel
Responded 2 weeks ago
Let me start by thanking you for completing our Guest Survey regarding your recent stay at our property. Even though you rated us highly, rest assured we will continue to improve our product and services. Your feedback is very much appreciated and I can assure you that my staff and I use this information to do everything possible to create an enjoyable experience for each of our guests. It is our goal at the Best Western Plus Barclay Hotel and we take great pride to bring the level of this hotel above our competitors. We will always have that commitment to our valued guests to continually improve our product and the service that goes along with it. I am excited to hear you enjoyed your stay with us. We have a pretty amazing team here that I am very proud of. Again, thanks for taking the time and have a great day! Sincerely, Annette Clement General Manager BEST WESTERN PLUS Barclay Hotel
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Stayed there two nights. Quiet, clean and friendly staff. It was handy to eat breakfast there , good food and guests get a reduction off menu prices.Cafe closed after early afternoon but can order supper in the bar. Would definitely stay there again.
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Date of stay: May 2022
Rooms
Location
Service
Helpful
Response from Annette Clement, General Manager at Best Western Plus Barclay Hotel
Responded 3 weeks ago
Dera JoJoFlymo, Let me start by thanking you for completing our Guest Survey regarding your recent stay at our property. Even though you rated us highly, rest assured we will continue to improve our product and services. Your feedback is very much appreciated and I can assure you that my staff and I use this information to do everything possible to create an enjoyable experience for each of our guests. It is our goal at the Best Western Plus Barclay Hotel and we take great pride to bring the level of this hotel above our competitors. We will always have that commitment to our valued guests to continually improve our product and the service that goes along with it. I am excited to hear you enjoyed your stay with us. Again, thanks for taking the time and have a great day! Sincerely, Annette Clement General Manager BEST WESTERN PLUS Barclay Hotel
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This hotel was an excellent choice for my stay in Port Alberni. I had everything I needed. The staff were wonderful. Comfortable bed, quiet, lots of hot water, good water pressure, spacious counter in bathroom. You can open the window and good controllable heat. The room was very clean. The breakfast in the restaurant off the lobby is amazing. I would totally recommend this hotel and have booked it for another weekend.
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Date of stay: May 2022
Value
Location
Service
Helpful
Response from Annette Clement, General Manager at Best Western Plus Barclay Hotel
Responded 3 weeks ago
Dear Barb, Let me start by thanking you for completing our Guest Survey regarding your recent stay at our property. Even though you rated us highly, rest assured we will continue to improve our product and services. Your feedback is very much appreciated and I can assure you that my staff and I use this information to do everything possible to create an enjoyable experience for each of our guests. It is our goal at the Best Western Plus Barclay Hotel and we take great pride to bring the level of this hotel above our competitors. We will always have that commitment to our valued guests to continually improve our product and the service that goes along with it. I am excited to hear you had such a wonderful stay with us. We have a pretty amazing team that I am very proud of. I hope if your travels ever bring you back to the Alberni Valley you will give us another opportunity to serve you. Again, thanks for taking the time and have a great day! Sincerely, Annette Clement General Manager Best Western Plus Barclay Hotel
Read more
This hotel is clean and well maintained. The staff are great, from welcoming at front desk, restaurant and rooms are clean and very comfortable. I love the central location so it’s to get everywhere. Have been before & will always stay when visiting Port Alberni
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Date of stay: May 2022Trip type: Travelled
Helpful
Response from Annette Clement, General Manager at Best Western Plus Barclay Hotel
Responded 4 weeks ago
Let me start by thanking you for completing our Guest Survey regarding your recent stay at our property. Even though you rated us highly, rest assured we will continue to improve our product and services. Your feedback is very much appreciated and I can assure you that my staff and I use this information to do everything possible to create an enjoyable experience for each of our guests. It is our goal at the Best Western Plus Barclay Hotel and we take great pride to bring the level of this hotel above our competitors. We will always have that commitment to our valued guests to continually improve our product and the service that goes along with it. I am excited to hear you enjoyed your stay with us. I think we have a pretty amazing team here and I will forward on your comments to them. Again, thanks for taking the time and have a great day! Sincerely, Annette Clement General Manager BEST WESTERN PLUS Barclay Hotel
Read more
Disinterested staff, stingy amenities, noisy room with a seriously ugly view of HVAC units out the window, generally felt dark and dingy and far too expensive for the quality. On the plus side, the beds were comfortable and the water pressure strong. But this is a last-resort stay, only.
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Review collected in partnership with Best Western
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Annette Clement, General Manager at Best Western Plus Barclay Hotel
Responded May 23, 2022
Midnysun, Let me start by thanking you for completing our Guest Survey regarding your recent stay at our property. I am deeply concerned that your recent experience at the Best Western Plus Barclay Hotel was well below your expectations. Please accept my sincere apology, guest satisfaction is the goal at the Best Western Plus Barclay Hotel and we take great pride to bring the level of this hotel above our competitors. I noticed that you rated us in the lower portion of satisfied in many key areas of our business. Please know that we are taking your feedback to heart and focusing on improving. When I see surveys with scores in the sevens and eights I consider them opportunities for improvement however your scoring tells me that we have totally missed the mark. It is our goal at the Best Western Plus Barclay Hotel and we take great pride to bring the level of this hotel above our competitors. I am saddened to hear you found our staff disinterested, I will make a point of discussing guest welcoming with our front desk agents. I am sorry you did not like our rooms as we normally get many compliments on them however I am glad you found our beds comfortable. Again, I apologize for not meeting your expectations and hope that you will give us another opportunity to serve you in the future. If I can provide any assistance, don't hesitate to contact me directly at 800-563-6590. Sincerely, Annette Clement General Manager Best Western Plus Barclay Hotel
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Immediately off lobby restaurant for breakfast; the eggs Benedict were $12 and perfectly cooked. 20% discount given. Pub off lobby, Labatts Blue on tap, pretty tasty. 5 or so TV's to watch sports. Mix of guests and locals. The Jaeger schnitzel $20 was large and delicious. Kitchen closes at 8pm. Very nice large liquor store on property. Lots and lot of parking even though we were told the place was full. Reception staff, restaurant staff, pub staff, liquor store staff were all easy going and friendly. Seeing 5 or 6 homeless folks, or bums, at different times in the parking lot going through the trash was a bit weird, but our vehicle was not broken into. The room was fresh and clean and the bed and pillows were both very comfortable. The room rate was a bit pricey I thought, but I don't get out much anymore, and this may be the going rate. It was explained that since the place was fully booked, rates do go up. Checkout was simple and staff was very friendly. We would definitely stay again.…
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Date of stay: April 2022
Value
Rooms
Service
Helpful
Response from John Quackenbush, General Manager at Best Western Plus Barclay Hotel
Responded May 7, 2022
Kenk 732, Thank you for taking the time to share your experience during your recent stay with us in this Tripadvisor review. We appreciate the kind words and are happy that you enjoyed your stay with us. We look forward to welcoming you back in the future. Sincerely, Annette Clement, General Manager
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PRICE RANGE
US$119 - US$185 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western port alberni, port alberni best western
LOCATION
CanadaBritish ColumbiaVancouver IslandAlberni-Clayoquot Regional DistrictPort Alberni
NUMBER OF ROOMS
86
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Claim Your Listing Frequently Asked Questions about Best Western Plus Barclay Hotel
Which popular attractions are close to Best Western Plus Barclay Hotel?
Nearby attractions include MacMillan Provincial Park (0.9 km), Petroglyphs at Sproat Lake (0.9 km), and Alberni Valley Museum (0.7 km).
What are some of the property amenities at Best Western Plus Barclay Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Best Western Plus Barclay Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western Plus Barclay Hotel?
Guests can enjoy an on-site restaurant, a lounge, and a snack bar during their stay.
Is parking available at Best Western Plus Barclay Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Plus Barclay Hotel?
Conveniently located restaurants include Pescadores Bistro, Boomerangs Cafe, and Bare Bones Fish House & Smokery.
Are there opportunities to exercise at Best Western Plus Barclay Hotel?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Best Western Plus Barclay Hotel have airport transportation?
Yes, Best Western Plus Barclay Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Best Western Plus Barclay Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Best Western Plus Barclay Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Best Western Plus Barclay Hotel?
Many travellers enjoy visiting McLean Mill Historic Park (6.3 km) and Petroglyphs at Sproat Lake (0.9 km).