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The Hospitality Inn

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288 Reviews from our TripAdvisor Community

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Showing 271: English reviews
Edmonton, Canada
Reviewed 21 September 2016

the hotel was easy to find and in a quiet location. room was a good size with a good size bathroom and clean they use a green approach and you get 5 dollars off a meal in their restaurant for using it. only had a snack supper there one night which was good. no continental breakfast but you could get...

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Helpful?
2Thank Rod B
pahosp, Manager at The Hospitality Inn, responded to this review

Dear Valued Guest, Thank you for taking time to share your feedback regarding your stay at The Hospitality Inn. I am pleased to hear that you had a good stay at our hotel. The staff is indeed playing a nice role to make our guest happy. I will be sure to pass on your compliments to the staff. Once again...

Port Alberni, Canada
Reviewed 20 September 2016

The hospitality Inn is clearly the best hotel experience We have ever had! the rooms are immaculate the staff are very friendly and pay a great deal of attention to any and all requests, if there was anything and I mean everything that was needed ;the front desk staff (all of them)did not hesitate to please you, Everyone does everything...

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Helpful?
1Thank cookster13
pahosp, General Manager at The Hospitality Inn, responded to this review

Dear Valued Guest, Thank you for taking time to share your experience on TripAdvisor. I am very happy to read that you had the best experience at our hotel. It is indeed a pleasure to have such a lovely comments. I will be sure to pass on your compliments to all the staff. Once again thank you for your feedback...

Stony Plain, Canada
Reviewed 17 September 2016

The front desk staff were so pleasant and always ready to go out of their way to ensure our questions were attended to immediately. The gal in the breakfast room was very tentative and remembered every morning what we wanted. The housecleaning gentleman was very accommodating and ensured our needs were met everyday. Truly fabulous staff. Well done Management.

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Helpful?
1Thank tuhituhis
pahosp, General Manager at The Hospitality Inn, responded to this review

Dear Valued Guest, Thank you for taking time to share your experience on TripAdvisor. I am very delighted to read your comments that you had a lovely stay with us. I am very happy to read too that you have described our staff helpful. I will be sure to pass on your compliments to all the staff. Once again thank...

Windsor, Canada
Reviewed 16 September 2016

Very friendly and helpful staff at the front desk. The room was very clean and very comfortable with a king size bed. Having a fridge and microwave are very welcome when you're traveling a lot. The pool and hot tub are also a nice touch.Even though the pool just has a roof on it, the sides are open, so you're...

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Helpful?
1Thank karenpinkney498
pahosp, General Manager at The Hospitality Inn, responded to this review

Dear Valued Guest, Thank you for taking time to share your experience on TripAdvisor. I am very delighted to read your comments that you found the hotel clean and up to your expectations. Indeed our pool and location is best in the town. I am very happy to read that you have described our staff helpful. I will be sure...

Norwich, England, United Kingdom
Reviewed 15 September 2016

Thought this town was going to be a great place to stop on journey from Victoria to Tofino. Sadly town was a bit run down and not much going for it. Hotel was a bit tired and check in was fine but new girl Hannah on the desk and don't thing they gave enough training. Check out was fine with...

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Helpful?
1Thank Seamus F
pahosp, General Manager at The Hospitality Inn, responded to this review

Dear Valued Guest, Thank for your taking the time to share your feedback about your stay at the hospitality Inn, Port Alberni. Our aim is to provide an exceptional service to all our valued guests. We have noted your concerns and will definitely work on the areas you have highlighted. Once again thank you for your feedback and we look...

Reviewed 12 September 2016 via mobile

Great stay for 2 nights. The staff was friendly and hospitable. The hotel is clean and welcoming. Food was good as was the variety and price. Loved the pool and hot tub and the fitness centre. Location is central and lots of parking room. Sleeping accommodations were great.

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Helpful?
1Thank Doug M
pahosp, General Manager at The Hospitality Inn, responded to this review

Dear Valued Guest, Thank you for taking the time to share your feedback on TripAdvisor. It is a pleasure hearing that you had a great stay and that the staff was friendly and hospitable. Our aim is to provide an exceptional service to all our valued guests. I am happy to read that you enjoyed your stay at the Hospitality...

Victoria
Reviewed 22 August 2016

So we booked this Inn because of Molly's Pub and the Grill, as well the pool. What was to be a great all in one place after a long day. Nice to have just a rest and not leave the grounds. When we arrived and were informed that the pub had closed one year ago. That was not evident on...

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Helpful?
1Thank U7023VFbrendab
pahosp, General Manager at The Hospitality Inn, responded to this review

Dear Valued Guest, Thank you for taking time to share your feedback and please accept our apology for the misunderstandings. I would like to bring to your kind attention that our Pub is not advertised at all since it is closed. The whole town was sold out on that day and we offered you in a best way to compensate...

Whistler, British Columbia, Canada
Reviewed 22 August 2016

When i checked in was informed that a deposit was required in case of damage to the room. Not the best way to welcome a guest, this was off putting, not something you run into in a major hotel company. Channel changer was not working very well, generally wouldn't mind but the Olympics were on and wanted to surf around...

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Helpful?
Thank Todd F
pahosp, General Manager at The Hospitality Inn, responded to this review

Dear Valued Guest, Thank you for taking the time to share your feedback. Thank you for highlighting the areas and I want to make sure that the team will put the best efforts to solve the issues in timely manner. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. Please...

Reviewed 13 August 2016 via mobile

Reservations were handled clearly and efficiently on the telephone, check in was the same - handled with polite efficiency. Room was adequate, clean and comfortable. The location was easy to find, located centrally and had good parking. Nothing special but good. I would stay again.

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Helpful?
1Thank Terry C
pahosp, General Manager at The Hospitality Inn, responded to this review

Dear Valued Guest, Thank you for taking time to share your feedback. Our aim is to provide an exceptional service to all our valued guests. I am happy to read that you enjoyed your stay at the Hospitality Inn Hotel. Once again thank you for your feedback and we look forward to welcoming you back in the not so distant...

Edmonton, Canada
Reviewed 10 August 2016

Most other hotels in Port Alberni were full so we stayed in the Hospitality Inn for one night. It is in the inner part of town with empty streets. Felt a bit leery at first but we quickly got used to it. The hotel is older so don't walk in with high expectations. Otherwise, the rooms are just ok. The...

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Helpful?
Thank deeman98
pahosp, General Manager at The Hospitality Inn, responded to this review

Dear Valued Guest, Thank you for your feedback regarding your stay at The Hospitality Inn Hotel. We are here to give an exceptional service to all of our valued guests. We have noted your concerns. I will make sure that the team should put extra efforts towards cleanliness. As far as the Wi-Fi is concern, It is not only the...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
Whether you are in Port Alberni for business or for recreation, we offer outstanding accommodation. Enjoy our year-round, covered, heated, outdoor, salt water pool and hot tub.Located between Nanaimo and the West Coast, the Pacific Rim National Park is our back yard. You can take a leisurely 90 minute drive to Tofino or Ucluelet, visit Long Beach and be back to the hotel in time for a swim. Or, stay over on your way to B.C.'S famous West Coast Trail. At The Hospitality Inn, we will meet your needs and exceed your expectations. ... more   less 

Additional Information about The Hospitality Inn

Address: 3835 Redford St, Port Alberni, British Columbia V9Y 3S2, Canada
Region: Canada > British Columbia > Vancouver Island > Port Alberni
Price Range: $102 - $166 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Hospitality Inn 3.5*
Number of rooms: 50
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Also Known As:
Hospitality Hotel Port Alberni
The Hospitality Hotel
The Hospitality Inn Port Alberni
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Questions & Answers

Here's what travellers have asked, with answers from The Hospitality Inn staff and other travellers.
1 question
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6 months ago

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Questions? Get answers from The Hospitality Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No elevator to second floor.”
 of 5 bubbles AgassizBCgirl, 15 Feb 2017 | Read review
“Request an upper floor to avoid hearing a squeaky floor above.”
 of 5 bubbles jennymS4039AE, 23 Nov 2016 | Read review
“Avoid rooms that are close to vending machines-ice/pop as they are noisy which all hotels/motels have this issue in common.”
 of 5 bubbles cookster13, 20 Sep 2016 | Read review
“No elevator so if you have mobility issues ask for a first floor room.”
 of 5 bubbles jokelta, 12 Jul 2016 | Read review
“As far as I could tell the second floor is not handicapped accessible, a bit of disadvantage for persons with bad knees!”
 of 5 bubbles smokey806, 4 Jul 2016 | Read review
5 of 5