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3.5
#2 of 6 motels in Parksville
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Discover the “Jewel of Vancouver Island” from our perfectly placed hotel! Located just a short stroll from a beautiful sandy beach, family-friendly attractions and the charming downtown district, Coast Parksville Hotel is a terrific destination for experiencing Island life. All guests of the Coast Parkville Hotel can enjoy free mini golf experience at the Paradise Fun Park across the street. Hotel offers modern, pet-friendly rooms that are thoughtfully appointed and offer plenty of space to stretch out. Kick back in our outdoor courtyard and throw some burgers on our guest BBQ. Free wi-fi and an on-site business centre enable you to keep connected while in Parksville, too. Throughout your stay, you’ll be treated to the friendly, Refreshingly Local™ service for which our hotel is known. You can also feel good knowing that, as part of our Refreshingly Green™ program, we do everything we can to minimize our environmental footprint.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Quiet
Mid-range
Languages Spoken
English, Arabic, Farsi, Filipino and 3 more
Location
374 Island Hwy W, Parksville, British Columbia V9P 1K8 Canada
Coast Parksville Hotel
312 reviews
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
I needed a one lay over and having an early entry to my room. Azim was gracious and accommodating. I also required laundry facilities which I found very affordable across the street (both hotels are under the same company). I was greeted by Sunny, who gave me a tour of the newly updated rooms. Very friendly and I was able to get all my clothes cleaned. Azim was very friendly and asked if I needed anything he was there to assist me. I was grateful to be able to get into my room early. The hotel is under extensive renovations. My room was nicely updated, only later suggested the beds get swapped out for new ones. Also some of the pillow cases need to be replaced. After all, that is a major factor in coming to a hotel. The investment would be very beneficial. I had two showers while at the hotel and both times the water pressure, hotness and nice showerhead were excellent! I did not access Wifi as it was deemed spotty and slow, something one of the managers said they are working on. What I appreciated was the manner in which my comments were taken to be of value. I enjoyed my stay and if needed again, I would stay here.
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Date of stay: June 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Karim Mohammadi, General Manager at Coast Parksville Hotel
Responded Aug 25, 2020
Dear Guest, Thank you for choosing the Coast Parksville Hotel. We are delighted to hear that you had an excellent stay with us. You will be happy to know that taking into account the valuable feedback you as well as other guests provided, we have switched out our beds for newer ones and replaced all our bedding including pillows, duvets, pillowcases, and linen. We are also in the process of upgrading our WiFi. Once again, thank you for your feedback and we look forward to hosting you again soon so that you may experience some of these upgrades first hand. Best Regards, Karim Mohammadi General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is an older hotel that they are trying to update. It is a basic, no-frills establishment with no pool, exercise room or breakfast served. (There is no restaurant in the hotel, either.) The room was clean. There was a small fridge, microwave and coffee machine. The floor was obviously new laminate which had, unfortunately, been scratched by a piece of furniture that was moved. A flat screen TV with cable was included but there were no PPV movies available.
There was no pen and paper, no instructions for the phone, no book showing the amenities in the hotel or any information on the surrounding area. The hook on the back of the bathroom door had broken off. The bathroom door fit very tightly and was hard to open and close. There was an air conditioner/heater unit but the window did not open which was disappointing.
There was no tag to hang on the door to indicate "Do not disturb" or "Please clean the room". I called down to the front desk and requested that no one clean the room while we were there because of COVID and that instruction was followed.
The young gentleman working the front desk was very helpful and had a good sense of humour.
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Date of stay: August 2020
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Karim Mohammadi, General Manager at Coast Parksville Hotel
Responded Mar 23, 2021
Dear L4397FXcindyb, Thank you for choosing the Coast Parksville Hotel and for taking the time to write a review on TripAdvisor. We apologize for your past experience and are confident that given another opportunity, we will be able to meet and exceed your expectations. We look forward to hosting you again soon! Best Regards, Karim Mohammadi General Manager
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Stayed here for 3 nights . Basic hotel. Fair price and nice people at front desk. Locks on rooms a little tricky to use (at first) and could be a little more soundproof but all in all for the price it is good
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Date of stay: November 2020
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Karim Mohammadi, General Manager at Coast Parksville Hotel
Responded Mar 23, 2021
Dear pennyl910, Thank you for choosing the Coast Parksville Hotel and for taking the time to share your experience on TripAdvisor. We appreciate your feedback and have plans to further soundproof our guest-rooms in the near future. We look forward to welcoming you back soon! Best Regards, Karim Mohammadi General Manager
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I spent two nights, travelling on my own, to visit some friends and have some down time from busy work and Covid stress.
I booked it on a whim, happy to see the Coast Hotels trademark.
After I booked I looked at the address and realized I had stayed there before, but under a different name (Sandcastle) and I was disappointed as we had stayed there once before on stopover to Tofino and found it dingy and depressing (though it served its purpose at the time).
I was pleasantly surprised by the change. VERY good front desk welcome -- a lovely young woman who was thoroughly professional, while training a new staff member at the same time. My room was on the same floor as my family's previous visit, but I was pleasantly surprised by the renovations, cleanliness and spaciousness of my suite.
All the staff acknowledged me as I came and went, the front desk clerk remembered my first name (and I noticed with another guest she did the same without having to look).
For $100 a night during Spring break, this hotel was a very good deal. I give it 5 stars because for the price, which was really good, it was much better in almost every way than I would have expected.
Standouts: Heated toilet seat and 'bidet' style toilet. Very hot water, great water pressure. Extremely attentive staff. GM called me after I checked out to ensure I had a good stay. Very comfortable bed. Very clean room. Convenient to have a tiny kitchenette. Offer of a cappuccino as I was heading out. Free parking Covid protocols fully in place Free wi-fi and solid service Higher end toiletries 12 noon check out!! (would be awesome in the summer if going to the beach for one last swim).
Not as great: Some foot fall sound from floor above, no big deal. Minimal kitchen amenities (cork screw, wineglasses, tea towels) No art on the walls, so a bit ''sterile''. Some traffic noise in the morning, but very quiet at night.
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Date of stay: March 2021
Rooms
Location
Service
Room Tip:Ask for a suite. Unless you are an early riser, request not being near the main road. Otherwise,...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Recently, I had the opportunity to stay a couple of days at the Coast Parksville Hotel while attending a family matter. If you are looking for a wonderful place to enjoy your time in Parksville, you need not look any further than the Coast Parksville Hotel. Fresh renovations give a positive impression when you enter the room with microwave, sink, fridge, WIFI and relaxing views. The true value of any accommodation is the people that provide services to their guests, everyone at The Coast goes out of their way to make your stay a positive one. I would like to recognize Jufer, the gentlemen at the front desk, always has a pleasant smile, frequently asks if you require anything and an “Enjoy your Day, Sir”! I look forward to staying at the Coast Parksville Hotel again.
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Date of stay: September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We arrived late in the day after a long days travel. We checked in went into the room, there wasn’t any toilet paper in the room. We wanted to make ourselves a drink and went up to the 3rd floor to get som ice and it was one large lump of frozen ice and couldn’t break it apart went down to the desk and the person there went up up chiseled some ice of for use the when we woke up in the morning and wanted to have a cup of coffee the coffee pot was filthy. It had old mouldy coffe in there which makes a person wonder if the room had been cleaned at all. Very disturbing considering the Covid times we are living in. I went down again and talked to the front desk and they said that the manager would get in touch with us and a week later we still haven’t heard any reply from them. We paid 145.00 for the room and we had booked there because it was a COAST hotel but was the quality of a Super 8 and that is a generous review. Will never go back.! Bad customer relations!
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Date of stay: July 2020
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Karim Mohammadi, General Manager at Coast Parksville Hotel
Responded Aug 25, 2020
Dear Guest, Thank you for choosing the Coast Parksville Hotel. We apologize for your past experience and are confident that given another opportunity, we will be able to meet and exceed your expectations. We look forward to hosting you again soon! Best Regards, Karim Mohammadi General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
An easy walk to town and to the beaches. Clean, comfortable and nicely priced. Being renovated and updated. Breakfast was closed (covid) but coffee was in room and they gave us granola bars for a breakfast snack. On highway, but room was quiet. Very friendly staff! Nice overnight stay!
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Date of stay: June 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Very Cheap Motel owner who takes advantage of his Filipino employees who are overwork. 3-4 Filipino-employees doing the physical work of 9-12 employees and badly underpaid while forced to do overtime especially front desk after a long graveyard shift on a stat weekend. She should have been paid at least $70/hr , but looking how this owner runs this business , Filipina desk gal will get home burnt out sleeping her days off barely making $15hr on labour day weekend.
Do yourself a favour and avoid all cost this Coadt Parksville property. The mattress sags, the employees not given proper cleaning tools, badly understaff. IKEA sinks and faucets should tell you what kind of person who owns and runs this property franchise. My name is Malcolm H and frequent traveller to Hyatt and Hilton properties. I enjoy Coast Kelowna but Coast Parksville definitely a hotel run by a DumpOwner!!
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Review collected in partnership with Coast Hotels
Date of stay: September 2021
Value
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed at this hotel and were disappointed. Felt like a bait and switch. We were expecting it to be a new hotel, a Coast Hotel. We have stayed at a few other Coast Hotels and they were pretty nice. This one in Parksville was not nice like those. Then receipt says different. The Wifi says has a different name. However their outside sign says Coast. Our room was on the first floor. The furnishings in the room look older. The kitchenette is very old and dated rough particle board like. The mini fridge freezer is frosted. The bathroom floor was dirty. It looked like mildew on the wall under the bathroom counter. The beside the bathtub was not professionally finished and looked like bugs/debris. The walls look like they need a wash. Good stuff: we were worried about the street noise but the road noise was quiet. The bed was comfortable. However, in the first night we were woken up at about 3am by the front desk person speaking very loudly. He was possibly on the phone. His voice carried down the hall.. We complained to the morning desk person who said they would pass the message on... On checkout I asked how they can call themselves a Coast Hotel? A manager did come speak to us and listened to us and compensate us. He said they had been a Coast for only 6 weeks. Still I think they need to re-check this room and make it to Coast standard. The location of this hotel is good. Across the street from the mini golf, short walk to the beach. They let us bring our bicycles into the room as their lockup room was being renovated. We will give this hotel another chance if we're ever back in Parksville... Advice is to ask for a room upstairs. People seem happy with those. Manager says those rooms are carpeted.
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Date of stay: August 2020
Location
Service
Sleep Quality
Room Tip:Get a room upstairs as it might be quieter and nicer.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Karim Mohammadi, General Manager at Coast Parksville Hotel
Responded Mar 23, 2021
Dear Avg_50ish_Gal, Thank you for choosing the Coast Parksville Hotel. Please accept my sincere apologies for the deficiencies in the room you stayed in – these have since been addressed. We thank you for your feedback and will certainly try to learn from it as we do with all our reviews. Please reach out to me directly the next time you are in Parksville and I will personally ensure a flawless stay - we would love for an opportunity to turn your experience around. Best Regards, Karim Mohammadi General Manager
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After 6 nights camping in tents we looked forward to a one nights stay at the Coast. I immediately was impressed upon entering the lobby area to check in with the feeling of cleanliness. Very polite and efficient front desk staff. Easy parking. The complimentary coffee/hot chocolate machine and granola bars were enjoyed. Our room was as described and everything had been thoroughly cleaned. All areas of hotel were clearly marked with Covid protocol and lots of hand sanitizers provided. Close to beach and restaurants.
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Review collected in partnership with Coast Hotels
Date of stay: August 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
There are more places to choose from in the Parksville area.
PRICE RANGE
C$109 - C$150 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sandcastle hotel parksville
FORMERLY KNOWN AS
Sandcastle Inn
LOCATION
CanadaBritish ColumbiaVancouver IslandParksville
NUMBER OF ROOMS
39
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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