We have stayed here multiple times and the current owners are warm and welcoming. Ready to accommodate for all our needs. The restaurant can prepare meals celiac friendly as well. We absolutely love our view from our room!! We Recommend a stay
Our first visit to Kokanee Glacier Resort was last August 2020 ….. it was so wonderful we went back again this year. We stayed two nights in a one bedroom suite - the newly renovated rooms were very clean and comfortable. The kitchenette has everything you need. We had dinner in the restaurant and both the service & the food were amazing. The location was perfect for us …. 15 minute drive to Balfour Golf Club one direction and 15 minute drive the other way to visit the quaint town of Nelson. We would highly recommend this little gem
Charged for an extra night!!!! Room is sub par for the cost. No blackout curtains. The cupboards are old and falling apart. The pot and pan were scratched up beyond being usable. The only thing good at this place is the brand new Samsung fridge!!!
We called ahead to make sure they would be open, their current hours are 330-800pm Tuesday to Saturday. We ordered Shirley temples for the kids, an IPA (good) and the rum punch (delicious) as well as the kids menu green pizza and the 3 gluten free entrees- beef stir fry with rice, chicken stir fry with rice and prawns stir fry with rice. Filling and tasty. Service was good, Jenna was our server, the owner Mei Mei is very friendly. The bathroom was modern and clean. Happy to support this family run business and will visit again.
We stayed in Kokanee Glacier resort in August 2020. It was a wonderful stay. We stayed in 2 bedroom suite and it had everything we needed. A big family room, kitchen and veranda with beautiful view on the lake, so relaxing and serene. AC worked great, room looked fresh and renovated. There is a small beach just across the road, even though it was very hot, there were no many people. Expect cold water in the lake, but not too cold like in Tofino or Victoria, we did not find any problem to swim in the lake. The nature around is so beautiful, lake is very clean and fresh clean water from tap that taste great like it is coming from glacier. I've never tested such a good water. We did not have any issues with check-in or check out, Meimei gave us a good orientation and fulfilled any of our requests. I highly recommend this place, especially 2-bedroom suite in the corner with lake view. We had a great time in this resort and want to come back. P.S. Unfortunately we did not have a chance to try restaurant on premises, but I would definitely try it next time. Thank you Meimei for your hospitality…
I visited the Kokanee Glacier Resort primarily because of the great reviews on Trip Advisor. My experience certainly didnt match that of the reviews. My 1 bedroom suite was cramped and quite dated in decor. The bathroom was appalling .... black mold in the caulking around the tub, black mold growing in the ceiling above the shower, filthy baseboards, rusty sink faucets. The owners claimed the suites are thoroughly cleaned to comply with Covid rules - Im certain that most surfaces have never seen a cleaning cloth. The kitchen was dated in decor from the 1960s. It was reasonably equipped with functional appliances. The bed was comfortable but the hide-a-bed was not. The owners tried to compensate for a worn out hide-a-bed mattress by using a thin foam pad that did little to improve the sleep experience. The resorts website claims that breakfast was included. The same claims were made by the in-room documents, yet there was no sign of any breakfasts either morning. Seems I paid for it.... but didnt receive it. Management were completely absent from the motel during our stay. We received a phone call prior to check in, giving us a room number. We entered that unlocked room to find our keys. We never did see any staff during our two day stay. The office was locked and vacant. Odd way to run a business. Access from the highway is via a treacherous steep narrow lane off the busy highway. Sight lines are poor and you have to take risks entering or leaving the motel. Beach "access" is via a hidden unmarked public stairway that is poorly maintained and steep but has no hand rails. Very bush league. The beach has some sand and gravel. Finally, the term "resort" has been applied to a poorly and partially refurbished 1960s motel. Aside from a few lawn chairs there is nothing to suggest this is a resort. I am amazed this place has been rated so highly. I suggest you keep looking and avoid Kokanee Glacier Resort at all costs …
We spent Labour Day weekend at the Kokanee Glacier Resort. We could not be happier with our room, it was excellent. They are clean, quiet, spacious and dog friendly which is very important to us. This would be our third time staying at this resort and wouldn't want to stay anywhere else. The family that runs the resort is wonderful and make you feel right at home. The grounds are spacious and truly make you feel relaxed. The bed was the most comfortable bed I think I have ever slept in, if fact I took a picture of it to purchase :) I highly recommend this resort to anyone especially if you have pets.
Our first stay won't be our last. Great value for a comfortable suite-style room with kitchenette; very comfortable beds, very quiet, and well appointed, just the kind of place to bring your groceries and make a base for day trips. But don't miss the new restaurant which by itself is worth the beautiful drive from Nelson, offering a great view and several surprising Asian options on the menu. Our main course was a gem, a huge tureen of Szechuan style fish soup with a rich broth and lightly pickled vegetables. We didn't leave a drop. With crispy/silky tofu puffs and crunchy lettuce wraps as starters, we enjoyed a delightful dinner while looking out to the lake and distant city lights. Mei Mei is a super host and her restaurant staff were genuinely friendly and welcoming. We will definitely return for a longer stay.…
Walked in there was only 1 table out of 8 occupied. First thing the lady whom I believe was the manager said... "Do you have a reservation" Good grief the place is empy... kind of made one feel like you are intruding on their empty space. 4 tables outside... but did not want to hear the hiway noise. I wanted to catch up on emails etc so we asked the waiter for the wifi pword. The waiter came back and apologized but the manager did not want to give it out. Good grief .... I have never come across this before. they had a special on the board outside... $14 for shrimp Waiter said its more an appy... so we opted for a $18 shrimp meal and an $18 beef dish... both with rice. They were both very tasty... I must say But way to small for an $18 dish. So bottom line... this place is trying to be a 5 star restaurant which is isnt.... wrong part of the country... people want to eat full meals. Portions are too small..... they are smaller than single portions. For dinner I expected shared platters. Prices are high... maybe they think by charging higher makes it a 5 star place..... not. No internet ..... bad move....especially for people on the go.... its a tourist area Locals cant afford to eat there. Food tasted good... will not be back,... because of the above and because of them not wanting to share Internet wifi. Lady.. you better rethink that! Way better off to go to Amandas near the bridge... BOB Get a big hearty meal you can barely finish.... Chinese, and Canadian food For /ess $$$…
We have stayed here three times. This summer it was for 4 nights in a two bedroom suite. It was spacious, clean, soft beds and comfy towels, and good shower water pressure. Very kid friendly. Gorgeous view!!! The kitchen was well equipped in our suite and the included continental breakfast was delicious! A wide variety of fresh fruit, warm muffins, coffee, tea, toast, oatmeal, cereal, milk and juice. The owners were very hospitable and accommodating. We borrowed a DVD player. The kids also enjoyed the play structure on the resort property. My only complaint is neighbour noise- very loud footsteps above our unit and when people run on the balcony. And our bathroom fan was also super loud. Other than that it was a great experience! Our parents stayed in a one bedroom suite and also enjoyed their stay. We used the BBQ on the shared covered patio one night. Yes it is a bit of a drive from town, but the location worked well for us. We ordered take out from the new restaurant one night. Worth a try! The owners are always improving the property with renovations and upgrades. This year it was the restaurant! …
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