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This hotel is downtown and great to be able to walk everywhere. Its on a steep hill so you have to do a bit of a climb. When we checked in we were given a room on the first floor. The lobby is on the...More
Very nice stay, the room was large and spacious we had a king suit, nice view from our room. Decor and fixtures where up to date. The staff was friendly and helpful. The bed was comfortable and nice pillows. It was very nice we will...More
I have stayed at this hotel numerous times and have always been treated very well. The restaurant staff are attentive and the food is good quality without being overpriced. It is in a good location only a couple blocks from all the shopping and restaurants.
Review collected in partnership with Best Western
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Recently spent a weekend in Nelson visiting family. We had two rooms and were very pleased overall. The rooms were spacious, clean and nicely appointed with the most comfortable mattress and pillows. Microwave, fridge and safe were a great addition. No problems at all with...More
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Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Business Centre with Internet Access
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
US$106 - US$143 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#1 Business Hotel in Nelson
#2 Romantic Hotel in Nelson
#5 Family Hotel in Nelson
Non-Smoking Rooms ,
Family Rooms ,
Number of rooms
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I came from out of town to Nelson, my girlfriend was also coming from out of town , we decided to meet at the Best Western in Nelson to have a late lunch , early dinner, i parked across the street from hotel , Parking lot... More
I came from out of town to Nelson, my girlfriend was also coming from out of town , we decided to meet at the Best Western in Nelson to have a late lunch , early dinner, i parked across the street from hotel , Parking lot sign says "customer Parking"made a quick stop and proceeded to walk to restaurant to meet my friend , as i was walking to the bottom street cross walk, there was something attached to the wheel well on my truck, in a panic i went to see what it could be, considering i drive a brand new truck, they put a lock on the tire, so i went over to meet my g/f who had not arrived yet,i called the RCMP, , who thought they were also being unreasonable, needless to say, i had to pay the 50 $ , for the release of my truck, and they wanted me to still have lunch there, are you kidding me, they were extremely rude. Manager Ryan Martin and Attendant Cane, i am a mature 50ish , working in Health Care system, just wanting to have lunch w/ a dear friend that i hadnt seen for awhile. UPDATE, as i am writing this the Manager has called me to tell me his problem that he does not make enough money w/ Best Western, so he was not there to deal w/ situation , because he was working at the Hotel Hume down the street, wow. He is not prepared to deal with me, he called because he realized that i made a complaint to the head office, which i will now call back.These kids need more training in customer service, and professionlism, to attack someones credibility and make them look bad, to make yourself look better, is not good business, i am sharing this , because i am a very unhappy customer, and membership holder. Social Media can be the judge , and small town i will tell anyone that listens.
It just has a restaurant called the Baker Street Grill. It does have a sectioned off bar area which is more lounge like but it is essentially just part of the restaurant. If you are looking for a nice lounge, you can't beat... More
It just has a restaurant called the Baker Street Grill. It does have a sectioned off bar area which is more lounge like but it is essentially just part of the restaurant. If you are looking for a nice lounge, you can't beat the Library Lounge in the Hume Hotel.