We were searching for a safe hotel to stay in Nelson. We really appreciated that this inn closed until they were able to put in solid COVID measures like 72 hours between bookings and mandatory face masks in the lobby and hallways for staff AND patrons. We stayed in the busy summer season and were always able to find parking on the street. The staff were also available to add money to our meter if we parked close by so we didn't have to worry about it. So thoughtful and we really appreciated it! It's a no-frills place and the rooms are small but definitely not the smallest hotel room we have ever stayed in, even in North America. But the room had everything we needed, except it would have been nice to have a folding table to have our meals, instead of eating on the bed. Also, the bed was too soft for us. FYI - all the rooms are on the second floor and the stairs are steep - not great if you're carrying a lot of luggage or after a long day of hiking. Overall, I really appreciated all of the added precautions, the amazing location, and the lovely staff. We would be happy to stay here again.…
We stayed for one night, very basic, no breakfast, downtown old fashioned city hotel with no views. Super convienent to restaurants and shopping and not bad to the ski hill! Great for walking! Park the car and go eat!
A bit of a wait is normal here for the front desk and there is no elevator for your bags, so it's not a place you should stay if you have mobility issues. The rooms are well located and what you'd expect for a discount location. No complaints.
This hotel was very disappointing. The location was great however there was no parking and you needed to keep plugging the meters. The beds were uncomfortable, sheets were dirty and power fuse kept blowing to which we needed to frequently call the front desk to fix the problem.
If you are looking for a dog friendly hotel (absolutely not a boutique hotel) do not stay here. The rooms are small, cement walls, no coffee machine, mold in the bathroom and windows that look into other rooms. We were treated terribly by staff who were not understanding or accommodating at all. If anything they were arrogant and lazy. My dog accidentally peed and pooped in the lobby. We cleaned it up and put it in the garbage. The staff watched, did not offer help and then berated us before we left for not taking dog bag outside. This is just one example of the service you will receive here. Do yourself a favor and stay at one of the other dog friendly hotels that have parking and kind staff.