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Heritage Inn Hotel & Convention Centre

Traveller (9)
Room & Suite (12)
Traveller (9)
Room & Suite (12)
Dining (3)
Overview
803 Cranbrook St N, Cranbrook, British Columbia V1C 3S2 Canada See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
2.5 Star accommodation
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Rooms
Dec. 2Dec. 3
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (158)
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All reviews an older hotel entire facility hotel restaurant pool hot tub clean bed queen bed comfortable stay upon check non smoking easy access road noise we've stayed the main highway main floor room was large brunch elgin
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1 - 5 of 153 reviews
Reviewed 1 week ago via mobile

This hotel is one of those hotels that if you're expecting a four-star five star hotel this is not it. That being said is very well situated for getting downtown doing all the things that you have to do shopping. And with easy access to...More

Thank J473ZKkeiths
Response from HeritageInn_11, Manager at Heritage Inn Hotel & Convention CentreResponded 1 week ago

Dear Guest, Thank you for taking the time to share this review. We work hard to make our guests happy and appreciate your feedback about your stay! We hope to see you again soon. Sincerely, The Heritage Inn Hotel & Convention Centre Cranbrook

Reviewed 4 weeks ago

I recently stayed here check in was fine. rooms need an upgrade they are dark. What happened to Brunch this used to be the best place in town and now you cannot not compare its just not the same . Waitress are still great but...More

Thank Gail S
Response from HeritageInn_11, Manager at Heritage Inn Hotel & Convention CentreResponded 3 weeks ago

Dear Gail, Thank you for taking the time to share this feedback with us. We are very sorry to hear about your recent experience with us. It was clearly not up to our usual standards and we'd like to assure you that we are following...More

Reviewed October 13, 2018 via mobile

Good breakfast, decent room, no complaints, good location. Average place, nothing good or bad about it, across the street is a restaurant called Rocky donair which has good pizza. We stayed two nights, we were allowed a later check out time and earlier check in...More

Thank AnneS4230
Response from HeritageInn_11, Manager at Heritage Inn Hotel & Convention CentreResponded 5 weeks ago

Dear Anne, Thank you for this kind review of your recent stay with us. We are glad to hear you enjoyed your overall experience with us and look forward to hosting you again in the future. Sincerely, The Heritage Inn Hotel & Convention Centre

Reviewed October 1, 2018

We just stayed at this hotel last weekend for two night on our arrival we were told the water system wasn't working had we could not use the washroom it would be fix in a couple hours …. the front desk area smelled like some...More

Thank Liz B
Response from HeritageInn_11, Manager at Heritage Inn Hotel & Convention CentreResponded 2 weeks ago

Dear Liz, I am very sorry for the delayed response to your review. We were very distressed to hear about your experience as this is not the impression we seek to leave our guests with. I encourage you to contact our General Manager, Darrel Sims,...More

Reviewed September 28, 2018

This hotel is very dated. No elevator. The room was clean but very basic. The swimming pool ladders are horizontal with the pool walls and very difficult for entry. The lobby floor is a terrible sight with very worn rugs. Having the legion downstairs is...More

Thank DennisJ1804
Response from HeritageInn_11, Manager at Heritage Inn Hotel & Convention CentreResponded October 1, 2018

Dear Dennis, Thank you for taking the time to share this review with us. We hope you enjoyed your overall stay, however, we are sorry to hear you felt our rooms and lobby to be out of date. Renovations and updates are an ongoing cycle...More

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About
Description
Conveniently located in the heart of Cranbrook, the Heritage Inn Hotel & Convention Centre offers the best in hotel service and accommodations. Whether you’re here for business, leisure, or for a special event, More the Heritage Inn Hotel & Convention Centre has everything you need for a relaxing and comfortable stay. Enjoy a host of on-site amenities including our restaurant, lounge, fitness room, indoor pool and hot tub. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Free Parking
Restaurant
Pool
Bar/Lounge
Free High Speed Internet (WiFi)
Room Service
Fitness Centre with Gym / Workout Room
Air Conditioning
Banquet Room
Business Centre with Internet Access
Conference Facilities
Heated pool
Hot Tub
Indoor pool
Meeting Rooms
Microwave
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Wheelchair Access
Beachfront
Breakfast included
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Family Rooms, Smoking rooms available
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Family Rooms, Smoking rooms available
Number of rooms
100
Price range
US$83 - US$99 (Based on Average Rates for a Standard Room)
Also Known As
Heritage Hotel Cranbrook
Location
Canada > British Columbia > Kootenay Rockies > Cranbrook
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Family Rooms, Smoking rooms available
Number of rooms
100
Price range
US$83 - US$99 (Based on Average Rates for a Standard Room)
Also Known As
Heritage Hotel Cranbrook
Location
Canada > British Columbia > Kootenay Rockies > Cranbrook
Photos
Traveller (9)
Room & Suite (12)
Dining (3)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Nearby
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Nearby RestaurantsSee all 106 nearby restaurants
Hot Shots Cafe
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Perry's Pizza and Grill
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.38 km away
Mr Mikes Steakhouse Casual
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Family Thai Restaurant
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Nearby AttractionsSee all 26 nearby attractions
Cranbrook History Centre
146 reviews
1.51 km away
Key City Theatre
19 reviews
.78 km away
Cranbrook Aquatic Centre
10 reviews
.73 km away
Cranbrook Farmer's Market
16 reviews
1.38 km away
Questions & Answers
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Room Tips
"Book another modern hotel for the same price. This one is worn out and has seen better days. The food is..."
DennisJ1804
Sep. 28, 2018
Read review
"Read reviews !!"
J7627EQdawnl
Sep. 25, 2018
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"We had a street side room. We could hear the traffic however we just turned on the bathroom fan and it..."
Madrussian007
Jan. 30, 2018
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"the is ling halls with stairs in the middle you can't run the luggage carts down. That was a bit..."
archieives
Jun. 26, 2017
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