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Heritage Inn Hotel & Convention Centre

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Traveller (9)
Room & Suite (12)
Dining (3)
Overview
803 Cranbrook St N, Cranbrook, British Columbia V1C 3S2 Canada See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
2.5 Star accommodation
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Rooms
Oct. 7Oct. 8
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (150)
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146 results
Traveller rating
26
63
30
16
11
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26
63
30
16
11
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All reviewsan older hotelentire facilityhotel restaurantpool hot tubclean bedqueen bedcomfortable stayupon checknon smokingroad noisewe've stayedthe main highwaymain floorroom was largebrunchelginlounge
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1 - 5 of 146 reviews
Reviewed 5 days ago via mobile

We stayed here with children on our way through. Rooms are old and musty. Check in took about 40 mins with nobody else at the desk. No pop or ice machines worked. I grew up in the area and that used to be the “it”...More

Thank Dustin S
Response from HeritageInn_11, Manager at Heritage Inn Hotel & Convention CentreResponded 4 days ago

Dear Dustin, Thank you for sharing your honest feedback about your stay. We are sorry to hear that you did not enjoy your stay at our hotel and will look into your comments to see where improvements can be made. Sincerely, The Heritage Inn Hotel...More

Reviewed 3 weeks ago

We booked at the last minute, a double queen non-smoking room on an August weekend. While far from the fanciest hotel that we've ever stayed in, it is certainly one of the cleanest, especially the bathroom. All of the staff that we dealt with were...More

Thank touchup2017
Response from HeritageInn_11, Manager at Heritage Inn Hotel & Convention CentreResponded 4 days ago

Dear Guest, Thank you so much for this fantastic review! We are so happy to hear you had a good overall experience at our hotel. We look forward to welcoming you back. Sincerely, The Heritage Inn Hotel & Convention Centre Cranbrook

Reviewed 4 weeks ago via mobile

Microwave + fridge - Reasonable size - Fast checking - Room not very well lit. Perfect for stopping by Cranbrook. We didn’t try but you have 10% the hotel restaurant when you are staying in the hotel.

Thank Sofrenchincalgary
Response from HeritageInn_11, Manager at Heritage Inn Hotel & Convention CentreResponded 4 days ago

Dear Guest, Thank you for staying with us. We work hard to make our guests happy and are glad to hear you enjoyed your experience! Sincerely, The Heritage Inn Hotel & Convention Centre Cranbrook

Reviewed August 3, 2018 via mobile

We stopped here while travelling through, wished we would have kept driving. The room smelled like an old smoking room with heavy deodorizer. The room was dark and not the cleanest (built up dirt/grime around bathroom door transition area, carpet dirty). Pool area is dark...More

Thank Cherie K
Response from HeritageInn_11, Manager at Heritage Inn Hotel & Convention CentreResponded 4 days ago

Dear Cherie, Thank you for taking the time to share your feedback. We are sorry to hear you did not enjoy your stay with us and we will look into your comments to see where improvements can be made. Sincerely, The Heritage Inn Hotel &...More

Reviewed August 3, 2018

Firstly, thanks to Tina for finding out that our room was ready early, and to the cleaners that made it so. This allowed for a nap (it was HOT outside) and a wash before meeting the in-laws. So, much appreciated. A/C works, clean bathroom with...More

Thank Chris D
Response from HeritageInn_11, Manager at Heritage Inn Hotel & Convention CentreResponded 4 days ago

Dear Chris, Thank you for your review. It is wonderful to hear that you enjoyed your stay. I will be sure to pass along your positive comments to our front desk staff. We look forward to welcoming you back! Sincerely, The Heritage Inn Hotel &...More

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About
Description
Conveniently located in the heart of Cranbrook, the Heritage Inn Hotel & Convention Centre offers the best in hotel service and accommodations. Whether you’re here for business, leisure, or for a special event, ...More the Heritage Inn Hotel & Convention Centre has everything you need for a relaxing and comfortable stay. Enjoy a host of on-site amenities including our restaurant, lounge, fitness room, indoor pool and hot tub. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Free Parking
Restaurant
Pool
Bar/Lounge
Free High Speed Internet (WiFi)
Room Service
Fitness Centre with Gym / Workout Room
Air Conditioning
Banquet Room
Business Centre with Internet Access
Conference Facilities
Heated pool
Hot Tub
Indoor pool
Meeting Rooms
Microwave
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Wheelchair Access
Beachfront
Breakfast included
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available, Accessible rooms
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available, Accessible rooms
Number of rooms
100
Price range
US$83 - US$103 (Based on Average Rates for a Standard Room)
Also Known As
Heritage Hotel Cranbrook
Location
Canada > British Columbia > Kootenay Rockies > Cranbrook
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available, Accessible rooms
Number of rooms
100
Price range
US$83 - US$103 (Based on Average Rates for a Standard Room)
Also Known As
Heritage Hotel Cranbrook
Location
Canada > British Columbia > Kootenay Rockies > Cranbrook
Photos
Traveller (9)
Room & Suite (12)
Dining (3)
Pool & Beach (1)
Business Centre & Event Rooms (1)
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Nearby AttractionsSee all 26 attractions in Cranbrook
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Cranbrook Farmer's Market
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Questions & Answers
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Room Tips
"We had a street side room. We could hear the traffic however we just turned on the bathroom fan and it helped..."
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"the is ling halls with stairs in the middle you can't run the luggage carts down. That was a bit..."
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"I would guess that any room would be good."
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"Make sure you are away from one of the big ball rooms on Wedding nights...."
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