We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Sponsored by:
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Sponsored by:
2017-12-03 2017-12-04
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Heritage Inn Hotel & Convention Centre

    803 Cranbrook St N, Cranbrook, British Columbia V1C 3S2, Canada
    Save
    Lowest prices for your stay
    2017-12-03 2017-12-04
    Are these your travel dates?
    TripAdvisor uses this information to find you the lowest prices for your stay.
    US$75
    US$76
    Traveller (8)
    Room & Suite (10)
    Dining (3)
    St. Eugene Golf Resort & Casino
    808 reviews
    #2 of 18 hotels in Cranbrook
    7.3 km
     
    Lizard Creek Lodge
    699 reviews
    #2 of 22 hotels in Fernie
    49.1 km
     
    Best Western Cranbrook Hotel
    405 reviews
    #4 of 18 hotels in Cranbrook
    0.4 km
     
    Best Western Plus Fernie Mountain Lodge
    474 reviews
    #1 of 22 hotels in Fernie
    50.8 km
     
    Overview
    • Excellent17%
    • Very good43%
    • Average22%
    • Poor11%
    • Terrible7%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Pets Allowed
    Wheelchair Access
    Business Centre
    2.5 Star Hotel
    All hotel details
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"]},"scriptFlags":null}
    Rooms
    Dec 3Dec 4
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 8 partner sites to see rooms from US$75.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Cranbrook hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "3256fe2546bf4460855e5a2271b89a0a", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":183784,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[34819066],"additionalContentIds":[],"pollCount":0,"checkin":{"day":3,"month":12,"year":2017},"checkout":{"day":4,"month":12,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":75,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"3256fe2546bf4460855e5a2271b89a0a","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":76,"lowestMetaPrice":75,"additionalPartner":false,"highestMetaPriceDisplay":76,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":76,"lowestMetaPrice":75,"highestMetaPriceDisplay":76,"hotelName":"Heritage Inn Hotel & Convention Centre","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjMyNTZmZTI1NDZiZjQ0NjA4NTVlNWEyMjcxYjg5YTBhIiwiQUlLIjoiMWE1Nzg0Mjc2ZGIzNGNlNTg4ZTJiOTg5ODZjMWExMzYifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "03/12/2017", "checkOut": "04/12/2017", "lowestPrice": "US$75", "hasDates": true, "hacComplete": false, "contentIdMappings": {"78857078":"OrbitzEWS","32606761":"Expedia","34819066":"BookingCom","54218496":"TravelocityEWS","110826439":"HotelsCom2IB","34430944":"Hotwire"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"},"moduleList":["handlers","tracking"]},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"moduleList":["handler"]},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"},"moduleList":[]},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Reviews (136)
    Traveller rating
    Traveller type
    Time of year
    Language

    1 - 5 of 132 reviews

    A TripAdvisor Member
    2
    Reviewed 1 week ago via mobile

    Staff in the hotel was ok. The corner of our room was wet so they wet vacuumed it. The breakfast in the restaurant was ok but not great. Cold coffee the first morning but my daughter said it was better the next day. The pool...More

    Thank A TripAdvisor Member
    Reviewed 4 weeks ago

    Wasn't expecting much but was surprised. Room had good WiFi, mini fridge, microwave and comfy beds. There is a pool and fitness room and pub in the hotel also saw some conference rooms but didn't use them. Staff were polite and very accommodating. No elevator...More

    Thank Russ-Lisa-Green
    Response from HeritageInn_11, Manager at Heritage Inn Hotel & Convention CentreResponded 4 weeks ago

    Hi Russ-Lisa-Green, Thank you for submitting this rating. We are very happy to see that you had an enjoyable time. It would be our pleasure to host you again. Sincerely, Heritage Inn Hotel & Convention Centre Cranbrook

    Reviewed 1 October 2017 via mobile

    I'm already looking forward to coming back and staying again. Greeted with a smile and after settling into my room, I received a phone call to ensure everything was in order. A clean, well maintained room with soft and comfortable beds, bested by a staff...More

    1  Thank JJFly
    Response from HeritageInn_11, Hotel Management at Heritage Inn Hotel & Convention CentreResponded 3 October 2017

    Dear Guest, We cannot thank you enough for this very kind review that you submitted about our staff. It makes us proud to hear that we delivered you the exceptional experience you deserve. Thank you as well for the compliments on your room. We are...More

    Reviewed 19 September 2017 via mobile

    After a long day on the road, we were looking forward to a comfortable stay in a well managed hotel. We were disappointed. The front desk clerk was neither friendly nor efficient and offered no apologies or assistance in helping us with our luggage as...More

    Thank GrandpaJoeGrandmaDee
    Response from HeritageInn_11, Hotel Management at Heritage Inn Hotel & Convention CentreResponded 21 September 2017

    Dear Guest, We appreciate that you took the time to tell us about your experience. It is great to hear that your room was clean and comfortable. Thank you for letting us know that you did not receive the quality of service you deserved upon...More

    Reviewed 17 September 2017

    Was Driving through cranbrook and stopped for Dinner at their restaurant . It was excellent . My wife and I had the steak dinner and there was lots to eat ,presentation was great and service was great. definitely planning on going back.The price is very...More

    Thank rfonts54
    Response from HeritageInn_11, Hotel Management at Heritage Inn Hotel & Convention CentreResponded 18 September 2017

    Dear Guest, Thank you for taking the time to write this review. It is wonderful to hear that your first trip to Skylight Cafe was a memorable one. Our staff work extremely hard and will be pleased to learn of your positive feedback. We look...More

    St. Eugene Golf Resort & Casino
    808 reviews
    #2 of 18 hotels in Cranbrook
    7.3 km
     
    Lizard Creek Lodge
    699 reviews
    #2 of 22 hotels in Fernie
    49.1 km
     
    Best Western Cranbrook Hotel
    405 reviews
    #4 of 18 hotels in Cranbrook
    0.4 km
     
    Best Western Plus Fernie Mountain Lodge
    474 reviews
    #1 of 22 hotels in Fernie
    50.8 km
     
    About
    Amenities
    • Top amenities
    • Free Parking
    • Restaurant
    • Pool
    • Breakfast included
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Business Centre with Internet Access
    • Banquet Room
    • Conference Facilities
    • Room Service
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Restaurant
    • Pool
    • Bar/Lounge
    • Hot Tub
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$70 - US$91 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 100
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Priceline, Travelocity, Hotels.com, Cancelon, Booking.com, Orbitz, Hotwire and Cheap Tickets so you can book your Heritage Inn Hotel & Convention Centre reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Canada >
    • British Columbia >
    • Kootenay Rockies >
    • Cranbrook
    • Also Known As
    • Heritage Hotel Cranbrook
    Add Photo Photos
    Traveller (8)
    Room & Suite (10)
    Dining (3)
    Pool & Beach (1)
    Hotel & Grounds (13)
    Bathroom (2)
    Business Centre & Event Rooms (1)
    Nearby
    St. Eugene Golf Resort & Casino
    808 reviews
    7.32 km away
     
    Best Western Cranbrook Hotel
    405 reviews
    .39 km away
     
    Nearby Restaurants
    Hot Shots Cafe
    215 reviews
    .42 km away
    Mr Mikes Steakhouse Casual
    178 reviews
    .39 km away
    R & B's Grill
    65 reviews
    .17 km away
    Kang Nam
    23 reviews
    .39 km away
    Nearby Attractions
    Cranbrook History Centre
    130 reviews
    1.40 km away
    Key City Theatre
    16 reviews
    .85 km away
    Cranbrook Farmer's Market
    13 reviews
    1.38 km away
    Cranbrook Aquatic Centre
    9 reviews
    .73 km away
    Questions & Answers
    Get quick answers from Heritage Inn Hotel & Convention Centre staff and past guests.
    Note: your question will be posted publicly on the Questions & Answers page.
    Posting guidelines
    Submit
    Room Tips
    "the is ling halls with stairs in the middle you can't run the luggage carts down. That was a bit..."
    Read review
    "I would guess that any room would be good."
    Read review
    "Make sure you are away from one of the big ball rooms on Wedding nights...."
    Read review
    "Book a room at the front of the hotel. Rooms at the back are noisy due to the trains."
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing