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Heritage Inn Hotel & Convention Centre

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Traveller (8)
Room & Suite (12)
Dining (3)
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Overview
  • Excellent18%
  • Very good44%
  • Average21%
  • Poor10%
  • Terrible7%
Travellers talk about
“an older hotel”(9 reviews)
“entire facility”(2 reviews)
“pool hot tub”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
2 Star Hotel
All hotel details
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Reviews (142)
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All reviewsan older hotelentire facilitypool hot tubclean bednext morningqueen bedcomfortable staystayed here for one nightupon checknon smokingroad noisewe've stayedmain floorthe main highwaycontinental breakfastbrunchelgin
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21 - 25 of 138 reviews
Reviewed July 10, 2017 via mobile

I always know we'll just get a tasty filling meal. I ordered liver and onions. Yes liver and onions since I can't have it at home I will sometimes order it out. It was perfect and bread pudding for dessert. The thing I really enjoy...More

Thank lennyparson
Response from HeritageInn_11, Hotel Management at Heritage Inn Hotel & Convention CentreResponded July 12, 2017

Hi Lenny, We cannot wait to deliver this amazing review to our staff. We are so pleased to hear such wonderful comments about our team in the kitchen and the restaurant. Thank you for taking the time to submit this review. We look forward to...More

Reviewed June 29, 2017

The hotel is older, but the rooms are large and we'll cared for, clean and quite comfortable. The hotel is on the main highway through Cranbrook so there is road noise, but this applies to 99 per cent of Cranbrook hotels. The noise died right...More

Thank Sharon M
Response from HeritageInn_11, Hotel Management at Heritage Inn Hotel & Convention CentreResponded July 4, 2017

Hi Sharon, Thank you for the glowing review. It is great to hear that you felt very comfortable in your room. Our kitchen staff will be pleased to receive your praise about breakfast, we are glad that you enjoyed the choice between numerous tasty meals....More

Reviewed June 26, 2017

The rooms are clean and large. Price was good. Pool area could use some cleaning up as it looks old and tired. The restaurant served a nice breakfast with the cost of the room, I would most surely stay here again.More

Thank archieives
Response from HeritageInn_11, Hotel Management at Heritage Inn Hotel & Convention CentreResponded June 28, 2017

Dear Guest, We appreciate that you took the time to provide us with this great review. Thank you for your compliments on the size and cleanliness of our rooms and on our rates. We are sorry that you felt the pool area was looking old...More

Reviewed June 11, 2017 via mobile

The check in was quick. The staff could be a little more friendly. The room was good with fridge, microwave, round table & 2 chairs, tv, phone, coffee maker, hair dryer, iron, ironing table, towels, shampoo, body lotion & soap. We had room 123 which...More

4  Thank SimbaMasaka
Response from HeritageInn_11, Hotel Management at Heritage Inn Hotel & Convention CentreResponded June 13, 2017

Dear Guest, Thank you for taking the time to tell us about your visit. We would like to apologize for not providing you with an exceptional stay. We will take this as an opportunity to address our front line staff on proper guest protocol to...More

Reviewed October 17, 2016 via mobile

Basically 4 stations of food! Get there early to beat the church crowd or you'll be waiting in line. Pancakes, waffles, perogies, salads, special order omelettes, live music and prompt service made for a lovely visitMore

Thank Geckosgal
Response from HeritageInn_11, Hotel Management at Heritage Inn Hotel & Convention CentreResponded October 18, 2016

Dear Guest, We are thrilled to hear that you had a great experience at our Sunday Brunch Buffet. Thank you for taking the time to leave us this review, we have passed it along to our restaurant staff. We look forward to the next chance...More

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About
Amenities
Top amenities
Free Parking
Restaurant
Pool
Breakfast included
Bar/Lounge
Free High Speed Internet (WiFi)
Room Service
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Banquet Room
Conference Facilities
Room Service
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Restaurant
Pool
Bar/Lounge
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$80 - US$103 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$80 - US$103 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (8)
Room & Suite (12)
Dining (3)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
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Room Tips
"We had a street side room. We could hear the traffic however we just turned on the bathroom fan and it helped..."
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"the is ling halls with stairs in the middle you can't run the luggage carts down. That was a bit..."
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"I would guess that any room would be good."
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"Make sure you are away from one of the big ball rooms on Wedding nights...."
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