Prestige Rocky Mountain Resort
209 Van Horne St S, Cranbrook, British Columbia V1C 6R9 Canada
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Avg. C$235 /night, 10/10 - 10/11
C$235
per night
C$207
per night
C$179
per night
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4.0
#2 of 2 resorts in CranbrookLocation
Cleanliness
Service
Value
Prestige Rocky Mountain Resort is a proud member of the WorldHotels Crafted Collection. At the Prestige Rocky Mountain Resort, our biggest priority is leaving a lasting impression, long after you check out. You'll notice our Crafted distinct style the minute you walk in. Our elegant hotel offers the highest quality amenities and service, sure to win over even the most refined traveler's favor. Located in Cranbrook, BC the Crafted lifestyle comes with a fully equipped fitness room for the active traveler, an exquisite on-site dining experience for the culinary aficionado, and ample amounts of meeting space suited to accommodate any large gathering.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Bicycle rental
Bicycles available
Pets Allowed ( Dog / Pet Friendly )
Parking
Wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Restaurant
Kids' meals
Skiing
Board games / puzzles
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
Salon
Non-smoking hotel
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Room features
Air conditioning
Housekeeping
Room service
Iron
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Family
Classic
Languages Spoken
English
Location
209 Van Horne St S, Cranbrook, British Columbia V1C 6R9 Canada
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 51 out of 100
51
Cranbrook Airport
11.4 km•
See all flights
Rental Cars
17 Restaurants
within 1 kilometer
401Reviews1Q+A62Room tips
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Detailed Reviews
Hotel's Favourite
Great hotel with nice amenities and excellent front desk service. The hotel was very welcoming to our family even though it was a very busy weekend with sports teams. We hit a deer on the way to the hotel and they did not have a problem arranging for our damaged car pickup a week later.
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Date of stay: December 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This establishment sets the bar for quality hotels. The rooms are very spacious and well insulated from any outside noise or disturbances due to the fact it’s right off the highway. The parking lot is also roomy and well lit easily accessed from the main road .
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Review collected in partnership with this hotel
Date of stay: April 2021Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We’re staying at Prestige Inn and it is mostly a very positive experience. The hotel is in a nice central location. We arrived very early about 1:30 in the afternoon but they were able to give us a room right away. The room is very nice and a good size. We appreciate that it had not been occupied for the last 48 hours. There is a very good sitting area
Because of covid none of the services are available – fitness centre, pool or spa and there is no housekeeping service. The bed is very comfortable and good lighting on both sides of the bed is great. The bathroom also has good lighting.
We find the soundproofing is not very good as we could hear a large group socializing near our room until 11:00 last night and this morning we could also hear a fair bit of noise early in the morning. We are in unit #103 and I would not recommend this unit if you’re a light sleeper. We are very close to the ice machine and every time someone uses the machine it makes a horrendous racket.
The hotel is also supposed to be air conditioned but I think they must have turned off the air conditioning at the front desk. We turned on the air conditioner last night and all the lights are on but the unit does not operate. This is the end of June. We are on the ground floor and opening the windows is not a good option.
I would stay at Prestige again but I would be sure to ask if the air conditioning has been turned on and I would ask for a unit away from the ice machine.
Because of covid none of the services are available – fitness centre, pool or spa and there is no housekeeping service. The bed is very comfortable and good lighting on both sides of the bed is great. The bathroom also has good lighting.
We find the soundproofing is not very good as we could hear a large group socializing near our room until 11:00 last night and this morning we could also hear a fair bit of noise early in the morning. We are in unit #103 and I would not recommend this unit if you’re a light sleeper. We are very close to the ice machine and every time someone uses the machine it makes a horrendous racket.
The hotel is also supposed to be air conditioned but I think they must have turned off the air conditioning at the front desk. We turned on the air conditioner last night and all the lights are on but the unit does not operate. This is the end of June. We are on the ground floor and opening the windows is not a good option.
I would stay at Prestige again but I would be sure to ask if the air conditioning has been turned on and I would ask for a unit away from the ice machine.
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Date of stay: June 2020
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel was nice, would stay again. Rooms were clean and stocked with all amenities. No complaints, however not all the standard rooms have microwaves. If you need a microwave inquire during reservation process to ensure your room will have one if that is needed.
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Date of stay: August 2021Trip type: Travelled on business
Room Tip:Â Double check for microwaves
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I have stayed at many Prestige resorts and this one has been the most dissapointing. The day time staff were amazing. the night time were not. I had problems with my room so instead of moving me to an equal or greater suite they moved me into a double bed suite (i was in a king suite). the internet did not work the last two times i was there and they did not apologize or even offer me a discount. I will probably not be staying at this prestige again.
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Review collected in partnership with this hotel
Date of stay: June 2021Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed here while golfing and enjoyed the stay very much. The room was clean, well appointed, large. The staff were very friendly at check in/out. Thanks to a previous post, we asked for a room facing the road, not the railway tracks, so we didn’t hear anything with respect to the trains. I would definitely stay here again. They were great. We ate at the restaurant in the same building, and had a good meal at a reasonable price..no complaints.
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Date of stay: September 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from David Kroeker, General Manager at Prestige Rocky Mountain Resort
Responded Sep 24, 2020
Copper2839, we strive for 100% satisfaction, and it is great to see you had such a positive experience on your recent stay with us . We are so pleased to know you found our staff most courteous and that you enjoyed your clean and comfortable accommodations. I will also pass on your kind comments to the Management Team from the restaurant as well . Thanks again for awesome review and we look forward in welcoming you back on your next trip to Cranbrook. Warren Bent Guest Services Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel and restaurant is great, we highly recommend. We stayed in an executive suite room, it had a nice sitting area, separate bedroom, and all you needed in a little kitchenette, (toaster, microwave, and small fridge.) The coffee pot is always on in the lobby so no need to make it in your room. The restaurant was a pleasant surprise. We stayed five nights and ended up eating all our meals here. The chef is excellent, the menu had a good variety and all the dishes were very well presented. Portion size was just right and delicious. But probably the biggest reason we kept coming back was the staff. They have been well trained, they are friendly and knowledgeable, hats off to the management team. We really enjoyed our stay.
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Date of stay: December 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This hotel is well kept and the staff is friendly and attentive.
Easy check in and allowed me to view 3 rooms before deciding.
Food and beverage room service is available from 2 onsite restaurants and the service is friendly and the food is decent. A delivery charge on top of an auto gratuity leaves little room for choice.
Easy check in and allowed me to view 3 rooms before deciding.
Food and beverage room service is available from 2 onsite restaurants and the service is friendly and the food is decent. A delivery charge on top of an auto gratuity leaves little room for choice.
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Review collected in partnership with this hotel
Date of stay: January 2023Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Well, what can Say?
Let’s start with the staff, unfriendly, unhelpful, stand offish, No help at all, not even a smile.
The public areas were in need of updating,.
The pool, with Covid you would think, as in the last three hotels we have stayed in would be spotless, not so. The pool needed a good scrub and the water look murky.
Go anywhere else rather than this place.
As for the price to stay here, appalling. Never again, ever. They know they have issues as we have not received a email request for a review. I will be contacting the General Manager of this particular Prestige Best Western hotel.
Let’s start with the staff, unfriendly, unhelpful, stand offish, No help at all, not even a smile.
The public areas were in need of updating,.
The pool, with Covid you would think, as in the last three hotels we have stayed in would be spotless, not so. The pool needed a good scrub and the water look murky.
Go anywhere else rather than this place.
As for the price to stay here, appalling. Never again, ever. They know they have issues as we have not received a email request for a review. I will be contacting the General Manager of this particular Prestige Best Western hotel.
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Date of stay: August 2021
Rooms
Cleanliness
Service
Room Tip:Â Book rooms at the front of the hotel if you chance staying here
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The staffing shortages are noticable in the cleanliness of the rooms. We have some mold in our tub and i found a few items on the floor. A deepcleaning will be required once staffing is addressed. Otherwise, a great place to be on a little holiday as it has 2 restaurants and a pool and hot tub. Nice!
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Review collected in partnership with this hotel
Date of stay: October 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello Bryce,
We do offer discounts for automobile association memberships in all room types.
BC Provincial Government and Canadian Federal Government rates are available in select room types.
Our pool and hot tub, as well as fitness center, are open with COVID protocols in place.
We look forward to welcoming you on your next stay!
"There’s no breakfast included with the stay. The on site restaurant doesn’t have a great breakfast menu. I’d eat elsewhere."Read full review
"If you want a microwave in your room book a suite or you have to use the one in the lobby."Read full review
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PRICE RANGE
C$213 - C$249 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
prestige rocky mountain cranbrook
LOCATION
CanadaBritish ColumbiaKootenay RockiesCranbrook
NUMBER OF ROOMS
110
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Prestige Rocky Mountain Resort
Which popular attractions are close to Prestige Rocky Mountain Resort?
Nearby attractions include Elizabeth Lake Lodge Mini Golf (0.8 km), Cranbrook History Centre (0.4 km), and Cranbrook Farmer's Market (0.8 km).
What are some of the property amenities at Prestige Rocky Mountain Resort?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Prestige Rocky Mountain Resort?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Prestige Rocky Mountain Resort?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Prestige Rocky Mountain Resort?
Yes, free parking is available to guests.
What are some restaurants close to Prestige Rocky Mountain Resort?
Conveniently located restaurants include The Heid Out Restaurant and Brewhouse, Sakura Sushi & Grill, and Bay Leaf Indian Fusion - Cranbrook.
Are there opportunities to exercise at Prestige Rocky Mountain Resort?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Is Prestige Rocky Mountain Resort located near the city centre?
Yes, it is 0.9 km away from the centre of Cranbrook.
Are any cleaning services offered at Prestige Rocky Mountain Resort?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Prestige Rocky Mountain Resort?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Prestige Rocky Mountain Resort offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.