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Prestige Rocky Mountain Resort and Convention Centre

Booking.comUS$126*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Prestige Rocky Mountain Resort and Convention Centre
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261 Reviews from our TripAdvisor Community

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Showing 258: English reviews
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Calgary, Canada
Reviewed 1 week ago

Stayed at the hotel this past weekend for a lacrosse tournament. Rooms were clean and the service by the staff was great. Lounge area was nice and we appreciated being able to order off the pub menu while in the restaurant. Also the staff was accommodating to us as they let us use their cafe at night for a team...

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Helpful?
Thank Supi21
David K, General Manager at Prestige Rocky Mountain Resort and Convention Centre, responded to this review

Thank you for such wonderful comments! We appreciate all feedback. We love being able to accommodate teams at our property. We are currently reviewing our available options in our food and beverage department in order to serve our guests better as you suggested. I am pleased to hear that you enjoyed your team party in our cafe. I do apologize...

Nelson, Canada
Reviewed 2 weeks ago

I enjoyed my stay. The front desk staff were particularly friendly and helpful. The rooms were nicely laid out and comfortable. The cleanliness was acceptable but not exceptional. Very convenient location. Nice hotel.

Review collected in partnership with this hotel
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Helpful?
Thank KootenayBliss
David K, General Manager at Prestige Rocky Mountain Resort and Convention Centre, responded to this review

I am so pleased to hear you enjoyed your stay! Thank you for your kind comments regarding our stay. We pride ourselves on personalized customer service for all our guests. We hope to see you again soon! Jessica O. Guest Services Manager

Nelson, Canada
Reviewed 3 weeks ago

The rooms are a nice size and the staff are friendly. The restaurant is quite good and the hotel is within walking distance of downtown Cranbrook. The train museum is right next door which is a nice bonus.

Review collected in partnership with this hotel
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Helpful?
Thank ailisl2017
David K, General Manager at Prestige Rocky Mountain Resort and Convention Centre, responded to this review

Thank you for the wonderful review. It is great to hear you had a comfortable stay. If you were interested in the Train Museum next door, may I suggest a stay in one of our Railcar Suites on your next visit? We find they are very popular with our train enthusiasts. We hope to have the opportunity to welcome you...

Calgary, Canada
Reviewed 4 weeks ago

The room was impeccable, even being on the main highway the room was well sound proofed and the tub was fantastic. The shower was not so great with a wide piercing spray. Furnishings and linens were lovely, clean and up to date.

Review collected in partnership with this hotel
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Helpful?
Thank petral894
David K, General Manager at Prestige Rocky Mountain Resort and Convention Centre, responded to this review

Thank you for your review. I am pleased to hear you enjoyed your stay with us and our location. We hope to see you again in the near future! Jessica O. Guest Services Manager

vancouver
Reviewed 4 weeks ago

Pros: Very clean. Room was well appointed. Bathroom had its own TV. Comfy bed, pillow, and linens. Staff were top notch. The gym is simply amazing! It's the best hotel gym I've ever seen. Probably becuase it's open to the public who pay to go, so it is large, fully stocked with great new equipment, and not busy. And it's...

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Helpful?
Thank vancity8
David K, General Manager at Prestige Rocky Mountain Resort and Convention Centre, responded to this review

Thank you for taking the time to leave us your comments. Customer feedback is very important to us and helps us grow as a business. I am very pleased to hear you enjoyed the room and that your stay with us was comfortable. I am, however, sorry to hear you were less satisfied with our available dining options for breakfast....

Calgary, Canada
Reviewed 18 April 2017

Excellent Hotel. We had a weekend stay with a volleyball team. Very clean hotel and good location on the main drag in Cranbrook. Would definitely recommend this hotel to families. We will stay here again.

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Thank colinbH9740DW
David K, General Manager at Prestige Rocky Mountain Resort and Convention Centre, responded to this review

Thank you for such great feedback! We love having all types of teams join us during their season. As a family-owned hotel, we are so happy to hear your family enjoyed their stay. We look forward to having the opportunity to welcome you back to Cranbrook! Jessica O. Guest Services Manager

Grande Prairie, Canada
Reviewed 10 April 2017

I was quite impressed with this hotel when I checked in. The room was clean and very nice. The bed was very comfortable. I opened the window when I arrived and noticed the train tracks behind the hotel (my room was on the back). I thought it was strange that there were two complete windows. Then a huge freight train...

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Helpful?
Thank Inlovewithsue
David K, General Manager at Prestige Rocky Mountain Resort and Convention Centre, responded to this review

Thank you for your review. I am pleased to hear you enjoyed our comfortable rooms! The development and continued use of the railway makes up a large part of our city’s heritage. It is one of the many reasons why visitors are drawn to Cranbrook. Those interested in this aspect of our city often enjoy touring the Canadian Museum of...

Osoyoos, Canada
Reviewed 23 March 2017

The room was clean, the restaurant was great, pool and hot tub were good and the internet worked, Everything we needed after a long day on the road, it was good to know everything you expected was open.

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Helpful?
Thank Kim C
David K, General Manager at Prestige Rocky Mountain Resort and Convention Centre, responded to this review

Thank you for your kind comments and great feedback! We are pleased to be able to offer all amenities needed after such a long trip. We hope to see you again soon! Jessica O. Guest Services Manager

Nelson, Canada
Reviewed 16 March 2017

The Spa Rooms were such a cathartic end to a long day! Such friendly Front Desk Staff that included some well needed chocolate! The Kootenay Coffee in the Room really made it one of my best hotel stays!

Review collected in partnership with this hotel
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Helpful?
Thank jocelyng396
David K, General Manager at Prestige Rocky Mountain Resort and Convention Centre, responded to this review

Thank you so much for such a wonderful review! I am so pleased to hear you enjoyed your stay in one of our comfortable Spa Suites. We hope to see you again soon! Jessica O. Guest Services Manager

Reviewed 28 February 2017

Tanis Sawyer - From the moment we walked in the Lobby we noticed that not only was it very clean but inviting. Extremely knowledgeable staff, very pleasant and even went the extra step of showing us the "Suites" and their differences, depending on what the vacationer or business patron wanted to book NEXT TIME!!! Liked the variations. Hope they extend...

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Helpful?
Thank 948taniss
David K, General Manager at Prestige Rocky Mountain Resort and Convention Centre, responded to this review

Thank you for such wonderful feedback! I am so pleased to hear of our staff going the extra mile. I truly hope you enjoyed your visit, and had a great anniversary! We look forward to having the opportunity to welcome you back to Cranbrook! Jessica O. Guest Services Manager

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
Elegant full service resort and convention centre offering exquisite deluxe rooms, designer suites, restaurant, bar & grill, cappuccino bar & bistro, fitness centre, indoor pool/hot tub, day spa, hair salon and boutique shops. Customized Adventure and Lifestyle package available. ... more   less 

Additional Information about Prestige Rocky Mountain Resort and Convention Centre

Address: 209 Van Horne St S, Cranbrook, British Columbia V1C 6R9, Canada
Region: Canada > British Columbia > Kootenay Rockies > Cranbrook
Price Range: $158 - $232 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Prestige Rocky Mountain Resort and Convention Centre 3.5*
Number of rooms: 110
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Also Known As:
Prestige Rocky Mountain Cranbrook
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Questions & Answers

Questions? Get answers from Prestige Rocky Mountain Resort and Convention Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you're a light sleeper, ask to be on the side away from the rail yard - or bring ear plugs if you feel it will bother you.”
Mcnotmac, 18 Jan 2017 | Read review
“Speak to the staff about any questions you may have.”
AlteOma, 6 Nov 2016 | Read review
“Try a different hotel”
tokyohos, 11 Oct 2016 | Read review
“Don't get a room close to the ice or vending machine,you will hear it operate all night.”
Glenn57_25, 16 Jun 2016 | Read review
“Ask for a front facing room otherwise you will be looking at train cars.”
VikLauL, 25 Mar 2016 | Read review
5 of 5
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US$126* /night
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Prices are for 1 room, 2 adults
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