St. Eugene Golf Resort & Casino

St. Eugene Golf Resort & Casino

7777 Mission Rd, Cranbrook, British Columbia V1C 7E5 Canada
Traveller (385)
Room & Suite (78)
19th. Hole Restaurant
Dining (30)

View prices for your travel dates

Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

4.5
#1 of 2 resorts in Cranbrook
4.4 of 5 bubbles
Location
4.5 of 5 bubbles
Cleanliness
4.3 of 5 bubbles
Service
4.2 of 5 bubbles
Value
This property has identified as Indigenous-owned.
Tripadvisor does not verify the accuracy of this information.
Framed by the Rockies, the Purcell’s and the famous St Mary River, the St. Eugene Golf Resort & Casino is a spectacular destination for getaways, vacations, conferences, retreats and weddings. The resort is located 10 minutes from Cranbrook, 5 minutes from the Cranbrook Rockies International Airport and 20 minutes from the picturesque town of Kimberley. Within its historic walls and the connecting Lodge are beautifully appointed, elegant guestrooms and conference facilities. Within the Resort lies the Interpretive Centre, operated by The Ktunaxa Nation Council. Daily tours allow guests to learn more about the building’s fascinating history, people, and culture found only in this part of the world. St. Eugene offers a wealth of culinary experiences to please the palate and delight the senses of each guest. With 4 spectacular onsite food and beverage choices including informal fine dining in Numa, overlooking the sun-drenched deck and golf course. Or wind down with a glass of wine at our refined cozy Numa Lounge. For individuals looking for a more relaxed setting, simply enjoy the 19th Hole Bar & Grill, located at the St. Eugene Golf Course. Also on site is the newly renovated Casino of the Rockies – The bold, nature-based design concept pays homage to the Ktunaxa First Nations’ connection to the earth, and highlights flora and fauna native to the mountains and foothills in our backyard. The all-new, full-service restaurant Kiʔsuʔk kikiⱡ (key-seeouk- keekit) is a dining experience all its own. The new restaurant features small plates & appetizers, entrees and a full bar including craft cocktails. Or take in the excitement with tapas and a game of billiards in the Casino Lounge. With 224 slot machines, 10 table games and delicatessen style dining makes this casino a landmark of its own. Our 18-hole, Les Furber-designed Golf Course was named "one of Canada’s top new courses" by Golf Digest Magazine. The pristine fairways and white sand bunkers wind their way through several different environments, creating a unique combination of links, forests and a spectacular views of the St. Mary River. Our fitness centre features a fully equipped gym, steam room, sauna, a heated pool and two hot tubs. Now located onsite is the St. Eugene KOA RV Park. Located right along the St. Mary's river and only a short walk to the hotel and casino. Guests can enjoy the added amenities the hotel and RV Park have to offer.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Casino and Gambling
Golf course
Children's playground
Parking
Wifi
Hot bath
Pool / beach towels
Outdoor pool
Heated pool
Fence around pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Vending machine
Hiking
Water park
Billiards
Canoeing offsite
Fishing
Patio
Walking tours
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Manicure
Massage
Pedicure
Steam room
24-hour security
BBQ facilities
Baggage storage
Currency exchange
Non-smoking hotel
Outdoor furniture
Picnic area
Sun loungers / beach chairs
Sun umbrellas
ATM on site
First aid kit
24-hour front desk
Express check-in / check-out
Clothes dryer
Washing machine
Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Private balcony
Coffee / tea maker
Cable / satellite TV
Bath / shower
Room service
Safe
Seating area
Sofa
Telephone
Wardrobe / wardrobe
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Complimentary toiletries
Hair dryer
Room types
Mountain view
Landmark view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Mountain View
Business
Languages Spoken
English
1,093Review4Q+A100Room tips
Traveller rating
  • 575
  • 351
  • 104
  • 41
  • 23
Time of year
Traveller type
Language
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Detailed Reviews
Winterclub wrote a review Jun 2020
Calgary, Canada7 contributions2 helpful votes
5.0 of 5 bubbles
My wife and I, experienced a wonderful stay at St. Eugene camping over the past weekend!
We spent four glorious days in Kimberly at the KOA campsite in late June 2020. The social distancing and
Management of this property was nothing short of excellent.
The site manager (Rich) far exceeded our expectations through excellent customer service, managing detail and providing a personal tour and insight into the property. We cannot day enough good things.
One night we ran out out of firewood, and he delivered it right to our site.
The place is clean, sites well groomed, and in great condition.
The sites were allocated with distance in mind and masks and sanitizer were supplied.
We will definitely be back again soon!
Thank you St. Eugene.
Read more
Date of stay: June 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Todd B wrote a review Jun 2021
Calgary, Canada17 contributions4 helpful votes
5.0 of 5 bubbles
Initially booked for May of 2021, we planned a three day gold holiday with our friends to celebrate a milestone birthday. With the pandemic we postponed to June. All staff, from the reception desk, the hotel or golf course treated us with amazing hospitality and kindness. We enjoyed breakfast daily at the 19th Hole in the clubhouse. The food was great and service from everyone was exceptional. We dined one evening in the hotel. Our server Kim(?) was an amazing host. I got to enjoy a very well poured Hendrick's Gin Martini followed by an entrée of Bison Shank paired with a bottle of Stag's Leap Cabernet for good measure. The golf was terrific as expected, the staff out on the course, from the starter to the marshals were friendly and seemed to appreciate us being there. Same could be said for the staff at the pro shop. We had a terrific three days and looking forward to the opportunity to return.
Read more
Date of stay: June 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Amy Nopper, Guest Services / Front Office at St. Eugene Golf Resort & Casino
Responded Jun 21, 2021
Thank you Todd for your kind words. After so much "uncertainty" over the last year or so, it gives us great pleasure to be able to welcome all of our guests back to the Resort and provide them with a great experience. We look forward to serving you and your guests again should your travels bring you back to the East Kootenays!
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Holliston L wrote a review Oct 2020
1 contribution
4.0 of 5 bubbles
This was my first trip during the COVID pandemic, and it was a lovely getaway for those looking for a beautiful golf course. It was the end of the season with everything closing down soon, but the staff were so welcoming and made our last golf weekend of the year a delight. The Fall Stay and Play package was an amazing deal and the golf course was very accommodating in terms of fitting us in for multiple rounds on the course each day. Due to the COVID restrictions, the restaurant and casino at the hotel were not open, but that is understandable. Look forward to returning another year to experience these, and enjoy this course again.
Read more
Date of stay: October 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
4.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lori wrote a review Aug 2021
Carstairs, Canada1 contribution
3.0 of 5 bubbles
This was our third time to resort for a much needed mini vacation. We were hesitant to go as I was injured and on crutches but decided that we could work around it.

Front desk staff were friendly, accommodating and helpful. After a mix-up with our room we were given a 20% discount off the room rate.

Food options are extremely limited. Seating and menu options are not sufficient for the amount of clientele at this resort. At the 19th hole we witnessed numerous customers walk out in frustration due to orders taking too long and poor service. The staff during the day seemed to try however they appeared to be understaffed for the increase in patrons for the long weekend. After spending a day by the pool we ordered meals from the 19th hole which at first said they were accommodating a large wedding party so they weren’t sure they could facilitate.. even though the wedding party reservation was for 6:30pm and it was approximately 6:00pm when I called. After about 25 minutes we received a call in the room from a you g lady who was very agitated, claiming I had given her the wrong room number. When I verified the room number she claimed that she had been to the room and knocked but no one answered. I advised her that no one had been to the room she argued with me and was adamant that she had been. I tried to tell her that no one had come to our door. Her response was “well, your meals are here if you want them”. When I explained that I was on crutches and could not possibly walk the distance to the restaurant let alone carry the food items, she again repeated in a hostile and dismissive manner that “our meals would be sitting there”. Completely unacceptable way to treat guests who have advised they are incapacitated, in addition to being yelled at and spoken down to by restaurant staff.

Casino staff were great. Friendly and happy to see people.

After the second day we asked about using a golf cart to assist with me getting around this vast property. They were more than willing to oblige and it made getting around much more easier. Thank you for that!!

With the exception of one set of entrance doors there does not appear to be accessibility for those with mobility issues to access buildings and access to rooms. If alone I had to wait for assistance from patrons of resort to open doors for me. My experience with having to be on crutches for a limited duration of time hopefully… has given me a newfound appreciation for those with permanent mobility issues difficulties and frustration with limitations placed on them due to inaccessibility. I would definitely encourage this resort and casino to address this issue as I was not the only client experiencing this limitation.
Read more
Date of stay: August 2021Trip type: Travelled with family
Room Tip: Plan to drive into Cranbrook for meals as options are significantly limited and food delivery is...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Overfiftygroup wrote a review Feb 2020
13 contributions
3.0 of 5 bubbles
Every year we treat ourselves to St Eugene’s Valentine’s special. We love the Mission room - spotless, comfortable king size bed and pillows, and quality linen. We enjoy swimming in their clean warm pool, sitting in the hot tubs and spending time in the steam room. This is the second year we have been disappointed with the meal. Last year I talked to the manager and chef and nothing happened. This year I was disappointed again as the lobster bisque was horrible, the salmon was well done and the cheesecake was rock hard. The meal is the only part that needs improvement as this place is a hidden gem. Wonderful golf course, great casino and 24/7 free shuttle service to various places. The young people working the evening front desk were very pleasant - in fact I told them they should be working the day shift as they had excellent customer service skills.
Read more
Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sandra V, General Manager at St. Eugene Golf Resort & Casino
Responded Feb 18, 2020
Dear Overfiftygroup, I am sorry to hear about your experience with the meal. Can you please contact Ryan at 250-919-2180, he would like to speak with you about your experience to ensure this does not happen again. Thank you for your great comments on our resort and we hope to welcome you back for a better food experience. Sincerely,
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Donna & Jerry A wrote a review Mar 2020
Athabasca41 contributions19 helpful votes
3.0 of 5 bubbles
We went for a stay and play package of golf and a room at this lovely place. The golf was exceptional, but we had a rough start to the day. Our tee time was 9:00, and the club restaurant wasn't open for breakfast yet. So we went back to the main building, and went to the restaurant there. Extremely expensive, and extremely poor service....dry pancakes, and a girl that poured coffee once, and NEVER CAME BACK! We waited for her to bring our check, and still no one, so we went to the door. Finally spotted a different girl, and she had to ask what we had etc before she could charge us. Very disappointing....they had more silverware on the table than food items that's for sure....too fancy for what we needed. That evening, we wanted something to eat at around 8PM. Restaurant was closed, but a spot in the casino served light food. Sat what felt like the middle of the room, and had extremely poor service once again. Finger food was marginal in taste and appearance.
Read more
Date of stay: September 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Joel Owen, Guest Services / Front Office at St. Eugene Golf Resort & Casino
Responded Mar 18, 2020
Thank you for your review Donna & Jerry, we greatly appreciate your feedback. Please accept my sincere apologies on behalf of our Resort for the food & beverage experiences that did not meet your, or our, expectations. I have brought your comments to the attention of our Food & Beverage Manager to be addressed as we prepare for our Summer Season. It is our hope that you will afford us the opportunity to show of our improvements as we hope to see you again the next time your travels bring you back to Cranbrook! Warm Regards, Joel Owen Front Office & Revenue Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Bubbs61 wrote a review Feb 2020
Calgary, Canada33 contributions49 helpful votes
4.0 of 5 bubbles
Kevin our server/bartender was great very knowledgealbe and professional we had Wings, Ceasar Salad and a Wagu Burger with Wine. All very good flavours in all the items. Kevin made it fun as well. Thank you as well as Vanessa at the front desk she was great and fast at check in.
Read more
Date of stay: February 2020
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Room Tip: The casino is way to bright in the evening put them on dimmers so its more inviting just a...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Joel Owen, Guest Services / Front Office at St. Eugene Golf Resort & Casino
Responded Mar 18, 2020
Thank you so much for your kind review Bubbs, your comments will delight Vanessa, Kevin and our Food & Beverage Manager (and myself as well of course). I am delighted you enjoyed your stay with us and I hope we will have the opportunity to host you again this summer! Warm Regards, Joel Owen Front Office & Revenue Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Linnystar wrote a review Jan 2020
Edmonton, Canada28 contributions1 helpful vote
2.0 of 5 bubbles
The St Eugene casino is a treat to visit, especially after the great renovation.
However the bar and grill restaurant is sub par. This was our second visit and the food is certainly a disappointment. The burger was a premade patty served on a cold bun. Can’t see why they wouldn’t make their own and use a good quality bun.
The burgers at the Purcell restaurant upstairs in the hotel are excellent and it doesn’t make sense that the same one wouldn’t be served downstairs .
Also the menu is very limited and mostly greasy pub fare.
Won’t visit again and will definitely go upstairs to dine
Read more
Date of stay: January 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Susan A wrote a review Aug 2020
3 contributions1 helpful vote
1.0 of 5 bubbles
Overpriced for a less than mediocre experience. This has to be the most disappointing mini-vacay we have ever experienced. The food was sub-par and the menu selection was sparse....not to mention the clubhouse had run out of many drink selections (no Patron!! C'mon!). The front desk was horribly overcrowded and busy, the pool was dirty, our deluxe King Mission room was small and a disappointment (broken glass in our windows, no towels, no microwave as advertised), amenities were too limited, the golf course was full of inappropriately dressed hacks and I could go on and on. Definitely not worth the $600.00 Cdn we paid for a lousy 2 night stay. This resort is in dire need of a tune up in customer service and hotel/resort service performance. My assessment did take the current COVID-19 situation into consideration and the resort still fell well below expectations. We won't be back until there is a significant commitment to improving their guest's resort experience.
Read more
Date of stay: August 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Joel Owen, Guest Services / Front Office at St. Eugene Golf Resort & Casino
Responded Aug 10, 2020
Good morning Susan, Please accept my sincere apologies that we did not meet your expectations this summer. We have made every effort to ensure our guests could make an informed decision about staying with us this season, given the limited services we are able to safely and responsibly offer. Your feedback has been brought to the attention of our General Manager so a thorough investigation of our Resorts' operations can be conducted, and I thank you for the opportunity of reflection. Joel
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Gem wrote a review Jul 2022
Calgary, Canada5 contributions1 helpful vote
5.0 of 5 bubbles
We are taking a mini road trip from Alberta up the Columbia Valley, and had planned on stopping in Fernie until this place popped up on a travel app as cheaper, and obviously not a chain, so we decided to drive a bit further an stop here instead.

We are so glad we did! The staff were lovely, the facilities amazing, and the food delicious. The grounds and setting are beautiful, and St Eugene's itself, despite it's dark past, is a striking building, as is the barn that not serves as the golf shop and 19th hole.

It was very quiet during our stay, (Sunday of the Canada day weekend) so there were no issues for us with wait times or getting food at the 19th hole, and we hardly had to share the outdoor pool which the kids thought was fantastic. We didn't use the casino (younglings) or golf (flying visit), but we will definitely be back at some point in the best future.

Sadly the interpretive centre was closed while we were there which in no way detracted from our stay, but ultimately this hotel is a former residential school reclaimed by the Ktunaxa people, and I would have really appreciated the opportunity to learn that history from their perspective, especially since we spent the next day at Fort Steele (definitely worth the day trip if you stay at St Eugene's). I admit I am the kind of person who bee lines to museums, though, and I did like all the old photographs of the site they have up on the hotel walls.

Overall this was a lovely little gem of a hotel to find; why stay in a chain in town when you can stay somewhere as beautiful as this?
Read more
Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Answer from Whiskers33
British Columbia, Canada14 contributions6 helpful votes
YES! the whole resort is wheel chair accessible. Even the front stairs everyone is mentioning to registration there is a ramp to the right as you drive up.
Bryce G asked a question May 2017
Kelowna, Canada7 contributions2 helpful votes
Are all Lodge Queen Rooms on the 1st floor of the lodge or just Garden Queen rooms?
Answer from Tink492015
Kimberley, Canada21 contributions8 helpful votes
I am not sure. We had a lovely 3rd floor room with a King bed and electric fire place in the old section of the hotel.
mickeydee69 asked a question Apr 2015
Calgary, Canada3 contributions
Do they allow pets? Is there a place to take a dog for a walk?
Answer from StEugene
Hello mickeydee69, We do indeed allow pets, we have a selection of 'Pet Friendly' rooms available to you and your furry friend for a nominal fee per each night's stay. Our property also features some beautiful walking trails. For more information or to check availability, you may call our toll free reservation center at 1-866-292-2020. Warmest wishes, Kerri Edmunds, Interim Hotel General Manager
Lisa D asked a question Oct 2014
Airdrie, Canada4 contributions8 helpful votes
Is the pool open in February?
Answer from Sandra v
Cranbrook, Canada1 helpful vote
Hello, Yes our pool is open in February. The pool and our relaxation pools are all heated throughout the year. Looking forward to welcoming you at St. Eugene in February. Have a wonderful stay. Sandra van Steijn General Manager
Carolyn C wrote a tip Yesterday
Coeur d'Alene, Idaho35 contributions13 helpful votes
2.0 of 5 bubbles
"Make sure you check your beds and make sure they’re clean before you go to bed."
Read full review
David D wrote a tip May 11
8 contributions
5.0 of 5 bubbles
"Prepare for a fantastic golfing experience. Challenging and beautiful. Bring rain gear just in case."
Read full review
Kimberly O wrote a tip Mar 2024
Windermere, Canada1 contribution
5.0 of 5 bubbles
"Interpretive tours are Wednesdays at 10am (tour, film, and sharing with Ktunaxa knowledge keepers). I will book accordingly next time!"
Read full review
Martym C wrote a tip Dec 2023
3 contributions1 helpful vote
5.0 of 5 bubbles
"Book early!"
Read full review
TTP wrote a tip Oct 2023
Calgary, Canada1,702 contribution94 helpful votes
5.0 of 5 bubbles
"Read the history of the location "
Read full review
Not the right property for you?
There are more places to choose from in the Cranbrook area.
PRICE RANGE
C$160 - C$203 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
st. eugene golf hotel cranbrook, st eugene hotel, st eugene cranbrook
LOCATION
CanadaBritish ColumbiaKootenay RockiesCranbrook
NUMBER OF ROOMS
125
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

St. Eugene Golf Resort & Casino - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about St. Eugene Golf Resort & Casino
Which popular attractions are close to St. Eugene Golf Resort & Casino?
Nearby attractions include Casino of the Rockies (0.02 km), Tamarack Centre (6.8 km), and Landmark Cinemas Cranbrook (6.8 km).
What are some of the property amenities at St. Eugene Golf Resort & Casino?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at St. Eugene Golf Resort & Casino?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at St. Eugene Golf Resort & Casino?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at St. Eugene Golf Resort & Casino?
Yes, free parking is available to guests.
What are some restaurants close to St. Eugene Golf Resort & Casino?
Conveniently located restaurants include Allegra Restaurant, Perry's Pizza and Grill, and Hot Shots Cafe.
Are there opportunities to exercise at St. Eugene Golf Resort & Casino?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at St. Eugene Golf Resort & Casino?
Yes, a clothes dryer and a washing machine are offered to guests.
Are pets allowed at St. Eugene Golf Resort & Casino?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does St. Eugene Golf Resort & Casino offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to St. Eugene Golf Resort & Casino?
Many travellers enjoy visiting Fort Steele Heritage Town (10.1 km).
All Cranbrook HotelsCranbrook Hotel DealsLast Minute Hotels in CranbrookHotels near St. Eugene Golf Resort & Casino
Things to DoRestaurantsFlightsVacation RentalsTravel StoriesCruisesRental Cars