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The front desk staff were very helpful and every staff member I was greeted by throughout our stay was very friendly! The bed was beyond comfortable and the room overall was very nice. We only wished we could turn the temp down on the fridge...More
It is pretty reliable to stay at the BWs. Good location in the commercial highway corridor, with lots of restaurants and walking distance to Eastside Marios which is great. Wonderful bed & pillows. Very quiet at far end away from the road. Only complaint is...More
Response from CScott1019, Manager at Best Western Cranbrook HotelResponded 9 June 2017
Thank you for posting your review. I’m delighted to hear you had a comfortable stay and enjoyed the hotel’s convenient location. Although we do not offer a complimentary breakfast, packages are available for guests who wish to include breakfast with their stay. We hope to...More
My wife and I were attending the 90th Tattoo in Kimberley so we stayed 2 nights at this BW. it is convenient to the Hwy and within walking distance of downtown Cranbrook. Our room was clean, quiet and the the bed was comfortable. The staff...More
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Stayed here coming home from a bike trip to the states, stay at best westerns all over north America and sadly was let down by this one, no breakfast or coffee, bathroom was disgusting and needing some attention, the rooms next to me were having...More
Response from CScott1019, Guest Services Manager at Best Western Cranbrook HotelResponded 2 days ago
We greatly value guest feedback as it is important to improving guest satisfaction, thank you for providing your feedback on your recent stay at our property. Please accept my sincere apologies that your stay did not meet with our high standards of service. We advise...More
We got the Penthouse suite, it is located at the end of the hotel on 4th floor. It has two bedrooms and a living room with a kitchenett. We were 4 adults and two small children and this room was perfect for us. The children...More
Thank Knut A
Response from CScott1019, Guest Services Manager at Best Western Cranbrook HotelResponded 6 days ago
As a family owned hotel, we pride ourselves on ensuring every guest has a memorable stay while visiting our city. Thank you for taking the opportunity to tell us about your stay and sharing your review. Our penthouse suite offers all of our guest a...More
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Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Business Centre with Internet Access
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
US$134 - US$182 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Response from CScott1019 | Property representative |
We unfortunately do not have a hot tub at our property, but our indoor heated pool is kept at 85 degrees Fahrenheit at all times and is open from 8AM to 10PM.
Guest Services Agent