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2017-08-06 2017-08-07
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    Best Western Cranbrook Hotel

    1019 Cranbrook St N, Cranbrook, British Columbia V1C 3S4, Canada
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    2017-08-06 2017-08-07
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    US$134
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    Traveller (15)
    Room & Suite (35)
    Dining (3)
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    Overview
    • Excellent35%
    • Very good40%
    • Average14%
    • Poor9%
    • Terrible2%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast Available
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Fitness centre
    Kitchenette
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from Best Western Cranbrook Hotel
    Special Offer: $10 GIFT CARD EVERY NIGHT
    Hotel deals
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    Days Inn Cranbrook
    243 reviews
    #3 of 17 hotels in Cranbrook
     
    Prestige Rocky Mountain Resort and Convention Centre
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    #4 of 17 hotels in Cranbrook
     
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    Rooms
    Aug 6Aug 7
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (348)
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    There are newer reviews for Best Western Cranbrook Hotel
    See the most recent reviews

    51 - 55 of 346 reviews

    Reviewed 4 May 2017

    No big complaints with this hotel. It was fairly quiet and comfortable. The biggest disappointing was the advertised "restaurant". It's more of a cafe that is only open for breakfast. The hotel is right across the street from a restaurant.More

    Thank W W
    Response from CScott1019, Guest Services Agent at Best Western Cranbrook HotelResponded 8 May 2017

    Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a...More

    Reviewed 28 April 2017

    Clean hotel, comfy beds and quiet. Friendly staff and close to good restaurants. Could use a bar or lounge though. Check in was quick and easy and so was check out. One of the better ones if not the best one in Cranbrook.More

    Review collected in partnership with Best Western
    Thank jamesjO794UL
    Response from CScott1019, Guest Services Agent at Best Western Cranbrook HotelResponded 1 May 2017

    Thank you for your review and recommendation. The team in Cranbrook takes pride in delivering friendly, accommodating service to each and every guest, they will be pleased to hear their efforts are appreciated. We look forward to welcoming you back on your next visit! Regards,...More

    Reviewed 26 April 2017

    The room was clean, and south facing. While I had a room close to the rail yard, I didn't notice it. OF NOTE: While the room was nicely appointed and clean with bath fixtures for instance that was consistent with a nice decor; the hotel...More

    Thank Ted S
    Response from CScott1019, Guest Services Agent at Best Western Cranbrook HotelResponded 1 May 2017

    Guest feedback is always valued, thank you for taking the time to share your experience. I’m happy to hear you enjoyed the comfortable accommodations and received the friendly service the team strives to provide. I’m disappointed you didn’t receive the value expected and hope we...More

    Reviewed 23 April 2017

    After a long travel day, I just wanted a room and restaurant. Saw Best Western sign with "Restaurant" underneath, so checked in, only to find so called restaurant only open for breakfast! Had good experience with Best Western in Oregon the previous evening, so was...More

    Thank Cucgirl
    Response from CScott1019, Manager at Best Western Cranbrook HotelResponded 24 April 2017

    Thank you for sharing your review of your recent experience with us in Cranbrook. I have passed your observations and suggestions on to our restaurant team for further review. I hope we have the opportunity to welcome you back to Cranbrook. Regards Lindsay Manager

    Reviewed 17 April 2017

    Great hotel for cleanliness. Service is much to be desired. No late check out allowed for only certain people. When asked for an explanation, it was simply stated that too many people already have a late check out, so you can't have it. Management makes...More

    Review collected in partnership with Best Western
    Thank R3139HCneils
    Response from CScott1019, Manager at Best Western Cranbrook HotelResponded 19 April 2017

    Thank you for your comments concerning your stay at the Best Western Cranbrook Hotel. I appreciate you taking the time to post your review and hope you will accept my apologies for any inconvenience you experienced. I have investigated your comments further and unfortunately late...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Meeting Rooms
    • Banquet Room
    • Conference Facilities
    • Room Service
    • Dry Cleaning
    • Self-Serve Laundry
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$134 - US$183 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Kitchenette ,
    • Family Rooms
    • Number of rooms
    • 94
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Hotels.com, Best Western, Travelocity, Priceline, Hotwire, TripOnline SA, getaroom.com, Cancelon and HotelQuickly so you can book your Best Western Cranbrook Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Canada >
    • British Columbia >
    • Kootenay Rockies >
    • Cranbrook
    • Also Known As
    • Best Western Cranbrook ,
    • Cranbrook Best Western
    Add Photo Photos
    Traveller (15)
    Room & Suite (35)
    Dining (3)
    Pool & Beach (1)
    Hotel & Grounds (15)
    Business Centre & Event Rooms (4)
    Bathroom (3)
    Family and Play Areas (3)
    Nearby
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    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Nicole J
    15 May 2017|
    Answer Show all 5 answers
    Response from CScott1019 | Property representative |
    Hi Nicole, We unfortunately do not have a hot tub at our property, but our indoor heated pool is kept at 85 degrees Fahrenheit at all times and is open from 8AM to 10PM. Regards, Julie Guest Services Agent
    0
    Votes
    Judy Z
    4 May 2017|
    Answer Show all 3 answers
    Response from CScott1019 | Property representative |
    Thanks for your question Judy Z, and thank you for your response Ron C. To confirm, we do have coffee makers in each of our guest rooms.
    0
    Votes
    chewy929
    27 July 2016|
    Answer Show all 3 answers
    Response from CScott1019 | Property representative |
    Please call me directly at the hotel to negotiate a rate. Thank you
    0
    Votes
    Room Tips
    "ask for a quiet room"
    Read review
    "only one elevator, consider a lower floor or use the stairs"
    Read review
    "Stay away from the back where the train tracks run behind the property"
    Read review
    "East end of the hotel and North side may offer better views?"
    Read review
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