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Old House Hotel & Spa

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744 Reviews from our TripAdvisor Community

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Showing 740: English reviews
Stratford, Canada
Reviewed 3 March 2016

I stayed here for four days for work in February. The rooms were quiet, lots of plug ins, good lighting, lots of work space. The bathroom was modern and well laid out with separate shower and tub. The room had a small kitchenette with a microwave. The one improvement that the room could have used was an adjustable desk chair....

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Helpful?
Thank twjvasco
OHMGR, General Manager at Old House Hotel & Spa, responded to this review

Dear twyvasco Thank-you for staying with us and for giving us your feedback on your 4 day stay with us last month. I am pleased that you found our accommodations to your liking and comfort, and very pleased to hear that our staff were reliable and friendly! We stake our reputation on it! As a tall person myself, I can...

Victoria, Canada
Reviewed 29 February 2016

Me and 3 of my friends stayed here when we went up to Mount Washington and were all very impressed. The rooms were a great size with lots of space to walk around and hang up our ski clothes, etc. The pool and hot tub were of course great and so were the bath robes and the fact our room...

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Helpful?
Thank MattyCakes2015
OHMGR, General Manager at Old House Hotel & Spa, responded to this review

Dear MattyCakes2015 Love the skiing on Mount Washington! Thank-you so much for your kind words, we love to hear from our guests! We strive to provide our guests a safe, clean and comfortable experience and we are so glad that is what you experienced during your stay with us! I have to agree our pool and hot tub are a...

Reviewed 24 February 2016

We rented the penthouse in Oct 2015 and had a lovely time. Well priced, had everything we needed, clean and beautiful view of the grounds and the river. It was excellent for entertaining guests we had over. We will be back to visit again.

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Thank Niky B
OHMGR, General Manager at Old House Hotel & Spa, responded to this review

Dear Niky B Thank-you so much for the 5 star review! We appreciate hearing from all of our guests and are very happy to hear that we met your expectations! Our Penthouse is the best of the best so glad you enjoyed your stay! We look forward to welcoming you back again! Kind Regards, David David Rooper General Manager

Victoria, Canada
Reviewed 24 February 2016

Three adults stayed over a 3 day weekend for skiing, so we booked a suite and we were given one on the 3rd floor with a view of the river. The apartment was nicely appointed, king size bed in the bedroom, and a comfy pull-out couch in the living room. Linens were of good quality and there was a full...

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Helpful?
Thank Taylorhall2015
OHMGR, General Manager at Old House Hotel & Spa, responded to this review

Dear Taylorhall2015 Thank you for your feedback and the great description of our suites! You are correct, the deck furniture does indeed get put out in the summer months, we will take into consideration your suggestion to have at least some out earlier for our guests! We are delighted that you enjoyed your stay with us and look forward to...

Central Saanich, Canada
Reviewed 21 February 2016

We had another exceptionally wonderful time at the "Old House" (perhaps our 3rd or 4th). The accomodation is luxurious and well thought out. The 1-bedroom suites are like small, fully furnished and well-stocked apartments. The weather was kind enough to allow us to hottub in the outdoor facility which helped us to thoroughly relax and have a wonderful sleep in...

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Thank Hawk288
OHMGR, General Manager at Old House Hotel & Spa, responded to this review

Dear Hawk288 On behalf of all the staff and management we thank-you so much for your 5 star review! We love to hear from our guests and especially our return guests! I could not have described our hotel, suites, spa and our neighbors Locals any better! I am so happy to hear that we once again lived up to your...

Victoria
Reviewed 15 February 2016

I called to make a reservation and was routed to the Call Center. The person who took my booking mistakenly entered the stay for one week earlier than I had requested. And then when I realized her mistake, the date I needed a room, there was not one available. The manager at the hotel charged me for the stay, holding...

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3Thank Lisa A
OHMGR, General Manager at Old House Hotel & Spa, responded to this review

Dear Lisa A At the Old House Hotel & Spa we pride ourselves on our attention to detail and customer experience. In the case of our reservations, attention to detail is key, however from time to time mistakes are made. To try and ensure that all information is correct every reservation made at our hotel receives an emailed confirmation with...

Bamfield, Canada
Reviewed 13 February 2016

Beautiful room on the third floor, very clean and comfortable. Loved the bathrobes and heated bathroom floor. We were in the middle of a business transaction and the staff were very accommodating in recieving and sending of faxes.

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Thank Shery M
OHMGR, General Manager at Old House Hotel & Spa, responded to this review

Dear Shery M We pride ourselves on providing our Guests with inviting suites and excellent Customer service, I am so glad to hear that you experienced that during your stay! We hope to be able to welcome you back with us again soon! Regards David David Rooper General Manager

Ucluelet, Canada
Reviewed 9 February 2016

We love this property for the year-round outdoor pool & hot tub. We stayed in a one-bedroom suite during this visit. We enjoyed staying in and cooking meals in the kitchen. Perfect for a family. We had a very quiet and comfortable stay.

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Thank rainforestmama
OHMGR, General Manager at Old House Hotel & Spa, responded to this review

Dear rainforestmama Thank-you for your review and we are glad that you chose to stay with us again! We hope to be able to Welcome you back again soon! Sincerely David David Rooper General Manager

Victoria, Canada
Reviewed 7 February 2016

I am staying in the hotel at the time of writing this review. While the hotel is decent, I can not stand lies I have been fed while booking it. First of all - nowhere was there a mention that I will be an outcast in a separate building. That nice heated pool on the picture is true, but what...

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2Thank Aleksey V
OHMGR, General Manager at Old House Hotel & Spa, responded to this review

Dear Aleksey V Thank-you for taking the time to share your comments with us. I was surprised to read of the difficulty with our free WIFI you experienced during your stay with us this past Family Day weekend. In August of this year we had an upgraded WIFI installed in our buildings which has proven to be a very robust...

Vancouver, Canada
Reviewed 2 February 2016

Was looking forward to a one night in the Ole House. We are renovating our home and just needed a get away from the mess night. I specifically asked for a river view. Of course being two women (married and older) they stuck is in a odd shaped room that overlooked the hot pool. Yah. I queried the desk clerk...

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3Thank thecanucks2015
OHMGR, General Manager at Old House Hotel & Spa, responded to this review

Dear thecanucks2015 Thank-you for taking the time to give us your feedback on your recent stay with us. Some of our suites, while approximately the same square footage, are indeed differently shaped than traditional hotel suites, as a result of the physical structure of our buildings. At the Old House Hotel & Spa we strive to ensure our guests have...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Old House Hotel & Spa is a luxury boutique hotel property in the heart of the Comox Valley. We offer 79 rooms ranging from deluxe studios, one & two bedroom suites and one penthouse suite. We are located on the Courtenay River centrally located to all amenities such as down town shopping, dining, championship golf courses, Mount Washington Ski resort and the Comox International Airport. ... more   less 

Additional Information about Old House Hotel & Spa

Address: 1730 Riverside Lane, Courtenay, British Columbia V9N 8C7, Canada (Formerly Old House Village Hotel & Spa)
Region: Canada > British Columbia > Vancouver Island > Comox Valley > Courtenay
Price Range: $118 - $198 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Old House Hotel & Spa 3.5*
Number of rooms: 79
Reservation Options:
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Also Known As:
Old House Village Hotel Courtenay
Old House Village Hotel And Spa
Old Hotel Village
Old House Hotel & Spa Courtenay, Vancouver Island
Hotel Style:
#2 Romantic Hotel in Courtenay
#2 Family Hotel in Courtenay
#4 Business Hotel in Courtenay
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Questions & Answers

Here's what travellers have asked, with answers from Old House Hotel & Spa staff and other travellers.
6 questions
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Questions? Get answers from Old House Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“facing the river was cool”
 of 5 bubbles shaneh612, 30 Nov 2016 | Read review
“Ask for a view of the canal”
 of 5 bubbles JackieChan044, 27 Nov 2016 | Read review
“Ask for end of the hall on an upper level - less foot traffic in the hallways.”
 of 5 bubbles M6522BDemmam, 25 Nov 2016 | Read review
“Ask for a river view at the other end from the bridge.”
 of 5 bubbles , 7 Nov 2016 | Read review
“rooms facing the river will be quieter”
 of 5 bubbles Cran_Law, 1 Nov 2016 | Read review
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