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Super 8 by Wyndham Courtenay

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1885 Cliffe Ave, Courtenay, British Columbia V9N 2K9 Canada
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US$98
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Traveller (19)
Room & Suite (16)
Dining (5)

About

#8 of 10 hotels in Courtenay
Location
Cleanliness
Service
Value
A Comfortable Stay in Courtenay By Highway 19A and YQQ airport, near golf and Mount Washington Join us at Super 8 by Wyndham Courtenay, just off Highway 19A and 10 kilometers from Comox Valley Airport (YQQ). During your stay on scenic Vancouver Island, you’ll have easy access to the many outdoor activities at Mount Washington Alpine Resort, the beautiful greens of Mulligans Golf Course and Comox Golf Club, and the spectacular trails at Nymph Falls Nature Park. Surrounded by dining options, we’re minutes from Courtenay Airpark and the ferry terminal. Back at our pet-friendly, non-smoking hotel, enjoy free breakfast, parking, and WiFi.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Hiking
Skiing
Kids stay free
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Parking
Wifi
Breakfast available
Snack bar
Fishing
Baggage storage
Newspaper
Non-smoking hotel
Outdoor furniture
Picnic area
Sun loungers / beach chairs
Sun umbrellas
ATM on site
24-hour check-in
24-hour front desk
Self-serve laundry
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Room features
Air conditioning
Desk
Housekeeping
Telephone
Coffee / tea maker
Kitchenette
Cable / satellite TV
Flatscreen TV
Wake-up service / alarm clock
Microwave
Refrigerator
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Room types
Non-smoking rooms
Family rooms
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HOTEL STYLE
Centrally Located
90Reviews2Q+A26Room tips
Traveller rating
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Popular mentions
CanadianTravel wrote a review May 15
Brantford, Canada1 contribution
I booked through Expedia when I arrived the lady behind the desk asked me for ID then refused me. I asked why she stated it’s because they don’t rent to locals, because there is a rental crisis. I am not a local I am an essential worker travelling
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Date of stay: May 2021Trip type: Travelled on business
Room Tip: Do not give them a cent. Use your passport for ID and not your license as they will discriminate
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David N wrote a review Mar. 2021
Victoria, Canada6 contributions4 helpful votes
I was treated very shabbily by the desk clerk at this motel. We had booked (and paid for in advance) a night at the motel so my wife could attend the memorial service for a dear friend of hers who had passed away. While she was at the service I went to the motel to check in. The desk clerk demanded to see my credit card and photo ID. I provided her with my credit card and my BC Drivers Licence. She refused to accept the ID on the basis that my address on the temporary change of address sticker on the licence was illegible, even though my picture and name were clearly visible on the licence. She made numerous comments about how often people were trying to scam her and made me feel like she thought i was trying to perpetrate a fraud on her. It was very uncomfortable. The only way she would check me in was if my wife left the memorial service and came to the motel to show her ID. When I protested at this treatment she cancelled the reservation and told me that I would have to contact Booking.com to get a refund. I have stayed in hotels and motels throughout BC and around the world. I am a 66 year old retired lawyer and I have never been treated in such a high-handed and disrespectful way. We booked a room in a different local hotel where we were made to feel welcome (and no fuss was made about my drivers licence!).
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Date of stay: February 2021
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peter84 wrote a review Dec. 2020
Edmonton, Canada133 contributions77 helpful votes
I have stayed here few times before when it was the Anco and now as the Super8. I was greeted as a Wyndham platinum member unlike the Duncan Super 8. The front desk staff are very nice. The rooms are good and have a big screen tv and comfy beds.
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Date of stay: December 2020Trip type: Travelled solo
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Cheyenne R wrote a review Aug. 2020
1 contribution1 helpful vote
My girlfriend and I were evicted from our room at the Super 8 hotel in Courtenay BC because of our sexuality. Last week i was visiting my girlfriend on Vancouver Island for her birthday, she had planned for us to stay at the super 8 hotel in Courtenay BC for a few days of the visit. While checking into the hotel my girlfriend was wearing rainbow pride pants that she had received as a gift for her birthday and the employee checking us in was clearly unimpressed after seeing her - stopped what he was doing completely to stare her down. Although we didnt think anything of it at the time, it certainly made sense later. The second night we were there, I went into the main office to buy a snack. A few minutes later there was a call to the room from the office wanting to confirm that there was a guest in the room. My girlfriend thought it was weird but just explained that I was not a guest as I was on the reservation and that I was her girlfriend - to which they responded with "oh" and then hung up the phone. The next morning we left the room to go get some brunch, we decided to put the do not disturb sign on the door just because we didnt need housekeeping and our clothes were all over the floor. We noticed housekeeping in the room next to ours and saw them watch us leave. Shortly after we received a phone call to let us know we were being evicted for smoking in the room - which we absolutely had not done! We were shocked and confused but were close by so we rushed back to the hotel. When we got back we asked the manager what was going on and told him we hadn't smoked in the room whatsoever. He told us 4 housekeepers had been in the room and all said it reaked of smoke and kept repeating that they could not continue to rent to the room to us. He also said the condition of the room was unacceptable, which was also shocking - the room was messy because of our clothes and some towels on the floor, but there were no spills or food left out, no damage or anything that would be considered unacceptable. The entire time he was very condescending and wouldnt discuss any other details with us repeating the same things over and over. He told us we would be charged $150 smoke fee because they 'wouldnt be able to rent the room out for several days because of the smoke damage', he also told us he wouldnt be charging us for the remaing nights we had booked which they normally would. (Odd considering if there was smoke damage they definitely would have done this) We insisted that he come with us to smell the room to which he refused. He then gave us a key to get back into the room to get our stuff out. Upon entering we immediately noted NO smoke smell (I don't smoke at all so I'm not deaf to the smell) I could smell the faint scent of my perfume but that was all. I went back to the office and told the man at the desk there was no smoke smell and again insisted that they come to the room with me to smell it - which was again refused. The man told me the manager had left and that the decision had been made. Frustrated and confused but not sure what else to do we packed up our belongings. As we were packing and processing what was happening we could tell something wasn't right, discussing all the details of our stay up to that point. We suspected we were being discriminated against. As we were leaving my girlfriend went to the office to return the key card. She told the man that she understood that the eviction had nothing to do with smoke damage and everything to do with our sexuality. She told him the only reason she was leaving was because she had never felt so disrespected in her life. Not only did he NOT deny the accusation of homophobic discrimination but couldnt even look her in the eye. This confirmed what we had suspected and we left shocked and angry and very hurt. I wouldnt reccomend this hotel to ANYONE - and I hope no one goes through the same treatment and discrimination as we did. They refuse to refund the $150 smoke damage fee even with no proof of smoke damage. Please share this with family and friends to spread the word about this disgraceful establishment. **UPDATE** The SuperEight Courteney Facebook page blocked me and my girlfriend (I'm assuming in order to prevent us from leaving a negative review) but then proceeded to post a public photo of the room with our belongings (which I'm pretty sure is a violation of our rights.) In the photo they circled an item as "proof of smoking" - the item is an empty wine bottle that is shaped like a cat. (Google cat wine bottle for a photo of what it looks like) I dont know how an empty wine bottle with not so much as a cigarette butt in it could have "reeked like smoke" but I am also frustrated that they blocked us first so we would not be able to stand up for ourselves. Lastly I would like to point out we had the do not disturb sign on the door when they entered the room in the first place. Please please please continue to share this post ❤🧡💛💚💙💜 we appreciate all of your support!
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Date of stay: August 2020Trip type: Travelled as a couple
1 Helpful vote
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Ashley Erickson wrote a review Aug. 2020
3 contributions5 helpful votes
Last week i was visiting my girlfriend on Vancouver Island for her birthday, she had planned for us to stay at the super 8 hotel in Courtenay BC for a few days of the visit. While checking into the hotel my girlfriend was wearing rainbow pride pants that she had received as a gift for her birthday and the employee checking us in was clearly unimpressed after seeing her - stopped what he was doing completely to stare her down. Although we didnt think anything of it at the time, it certainly made sense later. The second night we were there, I went into the main office to buy a snack. A few minutes later there was a call to the room from the office wanting to confirm that there was a guest in the room. My girlfriend thought it was weird but just explained that I was not a guest as I was on the reservation and that I was her girlfriend - to which they responded with "oh" and then hung up the phone. The next morning we left the room to go get some brunch, we decided to put the do not disturb sign on the door just because we didnt need housekeeping and our clothes were all over the floor. We noticed housekeeping in the room next to ours and saw them watch us leave. Shortly after we received a phone call to let us know we were being evicted for smoking in the room - which we absolutely had not done! We were shocked and confused but were close by so we rushed back to the hotel. When we got back we asked the manager what was going on and told him we hadn't smoked in the room whatsoever. He told us 4 housekeepers had been in the room and all said it reaked of smoke and kept repeating that they could not continue to rent to the room to us. He also said the condition of the room was unacceptable, which was also shocking - the room was messy because of our clothes and some towels on the floor, but there were no spills or food left out, no damage or anything that would be considered unacceptable. The entire time he was very condescending and wouldnt discuss any other details with us repeating the same things over and over. He told us we would be charged $150 smoke fee because they 'wouldnt be able to rent the room out for several days because of the smoke damage', he also told us he wouldnt be charging us for the remaing nights we had booked which they normally would. (Odd considering if there was smoke damage they definitely would have done this) We insisted that he come with us to smell the room to which he refused. He then gave us a key to get back into the room to get our stuff out. Upon entering we immediately noted NO smoke smell (I don't smoke at all so I'm not deaf to the smell) I could smell the faint scent of my perfume but that was all. I went back to the office and told the man at the desk there was no smoke smell and again insisted that they come to the room with me to smell it - which was again refused. The man told me the manager had left and that the decision had been made. Frustrated and confused but not sure what else to do we packed up our belongings. As we were packing and processing what was happening we could tell something wasn't right, discussing all the details of our stay up to that point. We suspected we were being discriminated against. As we were leaving my girlfriend went to the office to return the key card. She told the man that she understood that the eviction had nothing to do with smoke damage and everything to do with our sexuality. She told him the only reason she was leaving was because she had never felt so disrespected in her life. Not only did he NOT deny the accusation of homophobic discrimination but couldnt even look her in the eye. This confirmed what we had suspected and we left shocked and angry and very hurt. I wouldnt reccomend this hotel to ANYONE - and I hope no one goes through the same treatment and discrimination as we did. They refuse to refund the $150 smoke damage fee even with no proof of smoke damage. Please share this with family and friends to spread the word about this disgraceful establishment. **UPDATE** The SuperEight Courteney Facebook page blocked me and my girlfriend (I'm assuming in order to prevent us from leaving a negative review) but then proceeded to post a public photo of the room with our belongings (which I'm pretty sure is a violation of our rights.) In the photo they circled an item as "proof of smoking" - the item is an empty wine bottle that is shaped like a cat. (Google cat wine bottle for a photo of what it looks like) I dont know how an empty wine bottle with not so much as a cigarette butt in it could have "reeked like smoke" but I am also frustrated that they blocked us first so we would not be able to stand up for ourselves. Lastly I would like to point out we had the do not disturb sign on the door when they entered the room in the first place.
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Date of stay: August 2020Trip type: Travelled as a couple
5 Helpful votes
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PRICE RANGE
US$61 - US$89 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
anco hotel courtenay
FORMERLY KNOWN AS
Anco Inn
LOCATION
CanadaBritish ColumbiaVancouver IslandComox ValleyCourtenay
NUMBER OF ROOMS
66
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Frequently Asked Questions about Super 8 by Wyndham Courtenay
Which popular attractions are close to Super 8 by Wyndham Courtenay?
Nearby attractions include The Alberni Project - HMCS Alberni Museum and Memorial (1.1 km), Kitty Coleman Provincial Park (1.0 km), and The Potters Place (1.2 km).
What are some of the property amenities at Super 8 by Wyndham Courtenay?
Some of the more popular amenities offered include free wifi, free breakfast, and free parking.
Which room amenities are available at Super 8 by Wyndham Courtenay?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Super 8 by Wyndham Courtenay?
Guests can enjoy free breakfast and a snack bar during their stay.
Is parking available at Super 8 by Wyndham Courtenay?
Yes, free parking is available to guests.
What are some restaurants close to Super 8 by Wyndham Courtenay?
Conveniently located restaurants include The Hen and Hog Cafe, Locals Restaurant at the Old House, and Atlas Cafe.
Are pets allowed at Super 8 by Wyndham Courtenay?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to Super 8 by Wyndham Courtenay?
Many travellers enjoy visiting Coal Creek Historic Park (8.2 km).
Is Super 8 by Wyndham Courtenay accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.