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Sandman Hotel Castlegar

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Rooms
Nov. 25Nov. 26
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1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
As Castlegar is nestled in the heart of the West Kootenays, so is the Sandman Hotel nestled in the heart of Castlegar. Minutes from shopping, business, and entertainment, Sandman Hotel Castlegar features modern amenities such as high-speed Internet access, a business centre, indoor pool and whirlpool, and meeting rooms, making this Sandman the perfect choice for your next stay.
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Property amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Meeting Rooms
Wheelchair Access
Hot Tub
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Room features
Non-Smoking Rooms
Suites
Air Conditioning
Accessible rooms
Refrigerator in room
Smoking rooms available
Microwave
Good to know
HOTEL STYLE
Centrally Located
Business
HOTEL CLASS
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Reviews (137)
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136 results
Traveller rating
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38
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LanguageEnglish
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All reviews room was clean indoor pool room rate microwave stopover
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1 - 5 of 136 reviews
Reviewed September 23, 2018

We took our luggage up to our room, went out, and when we got back, water was coming thru the ceiling from the suite upstairs. They offered us $25 off another room, but for our inconvenience, wet socks, and hassle we felt this wasn't good...More

Thank dora700
Response from GMCastlegar, General Manager at Sandman Hotel CastlegarResponded September 24, 2018

My apologizes Dora700 that this did happen to you the guest above you overflowed their bathtub. It is unfortunate that you did not consider the offer of a room move and discount appropriate. This was something that was out of our control and I do...More

Hotel's Favourite
Reviewed April 2, 2018 via mobile

We had an amazing stay. Breakfast for $8.99. Indoor pool . . Whirlpool Tub.. very clean rooms. Microwave. Fridge.coffee and utensils. Friendly staff and free parking. Free wifi as well and very near to restaurants and groceries.

Thank fayblife
Response from GMCastlegar, General Manager at Sandman Hotel CastlegarResponded June 20, 2018

Thank you fayblife for your review. Very happy to here that you had an amazing stay it is always good to hear from our guests. We look forward to you staying with us again in the future.

Reviewed September 4, 2018

Staff at the reception is generally cold and unfriendly with very few exceptions. Rooms facing the swimming pool towards the internal court can be quite loud when people are using the swimming pool late at night. Swimming pool is open late, so if you have...More

Thank comoxio
Response from GMCastlegar, General Manager at Sandman Hotel CastlegarResponded September 5, 2018

Thank you Comoxio F for your comments. I am sorry to hear that you found our front desk staff cold and unfriendly this not our normal service standards and do I apologize. We are do for a major renovation at the end of this year...More

Reviewed August 28, 2018 via mobile

Family road trip and we decided to stay at the sandman hotel. At first we had some minor issues with the door key and tv. The staff and management did a great job helping us and making sure the problems were fixed. I would recommend...More

Thank SC_Bronco
Response from GMCastlegar, General Manager at Sandman Hotel CastlegarResponded September 5, 2018

thank you SC Bronco we appreciate your great comments and I will let all our staff know that you appreciated their service. Thank you for staying with us and hopefully we will see you again in the future.

Reviewed August 25, 2018 via mobile

$250 deposit is very excessive, especially for the old/dated rooms. Shower is terrible with a shower head from who knows what year, no outlets in bathroom. Definitely not worth $130-$145 a night. Needs an update or to charge a price reflecting what you get.More

Thank Caitlin S
Response from GMCastlegar, General Manager at Sandman Hotel CastlegarResponded September 5, 2018

Thank you Caitlin S for your review. I am sorry to hear that you did not enjoy your stay. We are going to be doing a major renovation end of this year and into 2019 so hopefully you will decide to give us another try...More

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Questions & Answers
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SusanH3140
April 17, 2018|
AnswerShow all 2 answers
Response from fayblife | Reviewed this property |
Hello, there is 1 door to the front desk and 1 door skipping the stairs there’s a ramp aswell and back doors from the parking lot. I just want to let you know that you might have to walk quite a ways to reach your room... More
1
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Barb D
September 10, 2016|
AnswerShow all 6 answers
Response from GMCastlegar | Property representative |
we do not have a restaurant attached but there are several restaurants in very close walking distance. We do have a premium continental breakfast available in the hotel but cost does apply.
0
Votes
Room Tips
"I would not recommend this hotel. A lot of money for poor quality."
dora700
Sep. 23, 2018
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"Quiet rooms are facing the back of the building. Avoid rooms facing the internal court and the swimming..."
comoxio
Sep. 4, 2018
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"Choose the Super 8 in Castlegar not the Sandman."
tracyfT9083VR
Jun. 28, 2018
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"If you are traveling with a pet, ask for the room on the ground. We were assigned on the 3rd floor and..."
StephieNam
Sep. 27, 2017
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PRICE RANGE
US$116 - US$156 (Based on Average Rates for a Standard Room)
LOCATION
CanadaBritish ColumbiaKootenay RockiesCastlegar
NUMBER OF ROOMS
134
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