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Delta Burnaby Hotel and Conference Center

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Delta Burnaby Hotel and Conference Center
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420 Reviews from our TripAdvisor Community

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Showing 409: English reviews
Montreal, Quebec, Canada
Reviewed 23 January 2016

I stayed here for two nights because it was close to my business appointments. No regrets. The hotel staff are professional and extremely friendly, not to mention helpful. The facilities are great. I used my room for writing reports and the wifi was amazingly fast. The business centre was convenient and enabled me to print several documents that I needed....

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Helpful?
Thank Eric D
Redmond, Washington
Reviewed 19 January 2016

The front desk staff was not very attentive. We booked a room for 4 people 2 adults and 2 children they put us in a 1 bedroom suite that had only one bed. After saying that would not work for 4 people and we booked a room with 2 beds. They upgraded us to a suite. They did move us...

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Helpful?
Thank ChrisMac17
A S, General Manager at Delta Burnaby Hotel and Conference Center, responded to this review

Dear Guest, I apologize for your recent stay with us and have reviewed your feedback with my team. We are committed to learn and redouble our efforts to earn your business. I will appreciate if you can get in touch with me so that I can apologize and assure you of our committment and changes made as a result of...

Calgary, Canada
Reviewed 18 January 2016

Been going to Delta Hotels for 30 years - Platinum Plus Member for years - Staff always greeted me with smiles, called me by name, great service and people. Always on the top suits floors, open, great view, comfy beds and rooms. Food and service is great, free parking and next to Hwy 1 The value was great with great...

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Helpful?
Thank Joe J
A S, General Manager at Delta Burnaby Hotel and Conference Center, responded to this review

Dear Mr. Jarego, Thank you for your wonderful feedback and for your patronage of Delta Hotels throughout the past 30 years. I have personally looked forward to welcoming you time and again at quite a few Delta hotel locations. As you mention, it is the team working at Delta that sets us apart and we are committed to keep delivering...

Vancouver, Canada
Reviewed 12 January 2016

I decided to take my boyfriend out to the delta hotel for his birthday. I originally booked just a delta room. When we arrived at the hotel to check in the lovely lady helping us at the front told us we were upgraded from that room to a signature king bed room. This alone was a great gesture from the...

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Helpful?
Thank Asia B
A S, General Manager at Delta Burnaby Hotel and Conference Center, responded to this review

Dear Guest, Thank you for a wonderful review after your stay at the Delta Burnaby Hotel and Conference Centre. I am pleased that you experienced the 'desire to please' that my team embodies. Delta Burnaby as part of our overall entertainment complex provides our guests all business as well as multiple restaurants and entertainment options under one roof. I look...

Canada
Reviewed 9 January 2016

I have never had better service in a hotel. Every request was satisfied with 5 minutes. No waiting to speak to anyone at front desk or housekeeping. Staff (front desk, housekeeping, restaurants) was knowledgeable and exuded enthusiasm. Very comfortable and clean room.

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Thank lisejl
Vancouver, Canada
Reviewed 7 January 2016

I came up with the idea for my birthday staycation by staying 2 nights in this hotel. Considerably reasonable price with good and clean quality. If I want to go to the downtown area for other activities, the hotel provides shuttle to the skytrain station nearby. Taking a taxi from the skytrain station is also not that expensive. We checked...

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Helpful?
Thank Carmen L
A S, General Manager at Delta Burnaby Hotel and Conference Center, responded to this review

Dear Guest, We have seen a trend of our Canadian guests staying with us for staycations as we offer multiple restaurants, entertainment as well as lodging all under one roof. You don't have to leave the complex as all your needs are looked after. Thank you for the wonderful feedback. Regards, A Sandhu General Manager

Vancouver, Canada
Reviewed 6 January 2016

We stayed here for NYE weekend, and we had never been to the casino or hotel property before. The front of the hotel lobby were many palm trees which made us feel as if we hopped on a plane and went to California. Check-in and Check-out was a breeze; there was also a Starbucks there but not open late. The...

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Thank sofia l
Vancouver, Canada
Reviewed 2 January 2016

We live on the west coast and have celebrated special occasions at this hotel for about 10 years. The staff is awesome, always trying to cater to our needs and always trying to satisfy people. There is also a small gym with showers and sauna and hot tub, very relaxing environment. It has always been a memorable evening when we...

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Thank cupcakes413
FOMRBDeltaBUR, General Manager at Delta Burnaby Hotel and Conference Center, responded to this review

Dear Guest, I am thrilled that you enjoyed your stay at the Delta Burnaby Hotel and Conference Centre and chose us to be venue for your celebrations. Thank you for your continued loyalty. Regards, A Sandhu

Fort McMurray, Canada
Reviewed 1 January 2016 via mobile

Nice and clean hotel. Was nice to have a Starbucks right inside the hotel. Restaurant was very delicious. We went for breakfast every morning and the service was fantastic. We ordered Room service one night and the food was Outstanding! We will defiantly stay here again it's a nice central place in the lower mainland.

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Thank Kim-Sheridon
British Columbia
Reviewed 27 December 2015

Overall we enjoyed our stay here. The staff were able to get us quiet rooms. We returned mid day with friends and family and enjoyed a relaxing time on their sofas outside the restaurant where they served us bevvies and food. We all enjoyed the casino. Parking was easily accessible. We all preferred staying here over a competing hotel/casino in...

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Thank Winfield363

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
e.b.o Restaurant
e.b.o Restaurant
Cuisines: American, Canadian
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to the new Delta Burnaby Hotel and Conference Centre, conveniently located close to business centres, leading academic institutions, shopping malls and attractions. The hotel will welcome the business traveller with the comforts of home and office. The leisure traveller will enjoy nearby shopping excursions, Burnaby's famous parks and local attractions. The hotel is located 30 minutes from Vancouver International Airport, and 15 minutes from downtown Vancouver by Skytrain or Highway route. ... more   less 

Additional Information about Delta Burnaby Hotel and Conference Center

Address: 4331 Dominion St, Burnaby, British Columbia V5G 1C7, Canada
Region: Canada > British Columbia > Burnaby
Price Range: $140 - $367 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Delta Burnaby Hotel and Conference Center 4*
Number of rooms: 200
Reservation Options:
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Hotel Style:
#3 Family Hotel in Burnaby
#4 Business Hotel in Burnaby
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Questions & Answers

Here's what travellers have asked, with answers from Delta Burnaby Hotel and Conference Center staff and other travellers.
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Questions? Get answers from Delta Burnaby Hotel and Conference Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher Floors for a good view”
 of 5 bubbles LAWASW, 7 Feb 2017 | Read review
“Book the club rooms and take advantage of the lounge”
 of 5 bubbles vanbaby, 6 Feb 2017 | Read review
“ask for a room below the 11th floor and ask for one facing away from the highway. the higher floors seem to pick up the wind whistling”
 of 5 bubbles F7451WVdeborahc, 25 Jan 2017 | Read review
“We really enjoyed the executive suits and getting access to the executive lounge. Worth the extra cost.”
 of 5 bubbles 348keric, 23 Jan 2017 | Read review
“This hotel is well insulated and so any room will be quiet.”
 of 5 bubbles 217janec, 22 Jan 2017 | Read review
5 of 5