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Best Western Plus Burnaby Hotel and Conference Centre

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Traveller (30)
Room & Suite (18)
Dining (3)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Best Western Plus Kings Inn and Conference Centre located within walking distance to Metrotown Shopping Centre with added convenience, value and comfort.
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Property amenities
Free High Speed Internet (WiFi)
Restaurant
Free Parking
Breakfast included
Fitness Centre with Gym / Workout Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair Access
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Room features
Family Rooms
Non-Smoking Rooms
Smoking rooms available
Suites
Good to know
HOTEL STYLE
Safe
Centrally Located
HOTEL CLASS
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Special Offer:BOOK DIRECT
Hotel deals

Location

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Contact
5411 Kingsway, Burnaby, British Columbia V5H 2G1 Canada
Getting there
Vancouver Intl Airport14 km
Abbotsford Airport49 km
Royal Oak7 min
Metrotown17 min
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587Reviews
49Photos
7Q+A
96Room tips
Traveller rating
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  • 115
  • 31
  • 16
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Popular mentions
I'm pretty easy to please, clean room that doesn't smell like an 80s motel and decent beds. The room I was in had neither. The beds are like a board (good if you're into that) but if you prefer a bit of loft these are terrible and although the sheets looked clean they felt a
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Hotel's Favourite
There were two minuses- no microwave and a tiny toilet, other than all was great. Comfortable beds, clean rooms, friendly staff, easy walk to skytrain station, good breakfasts. We stayed 3 nights and have no complaints, highly recommend!
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Response from BWKINGS, Guest Relations Manager at Best Western Plus Burnaby Hotel and Conference Centre
Responded Oct. 16, 2018
Dear Valued Guest, Thank you very much for taking the time to review your recent stay at BEST WESTERN PLUS Burnaby Hotel. I am thrilled to see that you were happy with your stay, and that you enjoyed our comfortable beds, clean rooms, complimentary buffet-style breakfast, and central location and proximity to public transportation. We strive to deliver a superior level of customer service to ensure that our guests have a comfortable and enjoyable stay, so I am delighted to hear that you also enjoyed the friendly level of service provided by our staff. That said, I am sorry to learn that there was no microwave in your room and that the toilet size was not to your liking. Please kindly note that we do have a few microwaves available on hand and they are on a first come, first served basis. Should you require one during your stay, please do not hesitate to let us know at the time of your booking or at the time of your check-in. Alternatively, you could also book a kitchenette suite, which comes equipped with a microwave, stovetop, oven, full-sized fridge, cookware, glassware, and cooking and eating utensils, so you can prepare meals and heat up beverages in your room during your stay. Thank you again for your review. It was a pleasure to have had you stay with us, and we hope you to see you back for another stay soon. Kind regards, Andrea
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love the location great place to stay, staff are friendly, check in on you. Continental breakfast, easy access to mall, skytrain. shopping couple blocks down, great restaurants to choose from movie place at metro town
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Review collected in partnership with Best Western
Response from BWKINGS, Guest Relations Manager at Best Western Plus Burnaby Hotel and Conference Centre
Responded 4 days ago
Dear Valued Guest, Thank you very much for taking the time to review your recent experience at BEST WESTERN PLUS Burnaby Hotel. It is wonderful to see that your stay with us has been exceptional. We strive to deliver a superior level of customer service to ensure that our guests have a comfortable and enjoyable stay, so I am thrilled to hear that you enjoyed our staff's level of service. I am also delighted to learn that you were not only able to take advantage of our hotel's complimentary buffet-style breakfast, but also our property's central and convenient location to shopping, transit, and dining options. Thank you again for your wonderful review, and we look forward to welcoming you back for another stay soon. Kind regards, Andrea
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In a word, Excellent, service from all personnel was excellent. Check-in and check-out was seamless. The hotel was very clean and well kept. The room was clean and neat, did not experience any noise etc.The services we used were excellent,(internet ad the breakfast facility).
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Review collected in partnership with Best Western
Response from BWKINGS, Guest Relations Manager at Best Western Plus Burnaby Hotel and Conference Centre
Responded 4 weeks ago
Dear Wayne, Thank you for taking the time to share your recent experience with us and other travellers like yourself following your stay at BEST WESTERN PLUS Burnaby Hotel. It is wonderful to see that your stay with us has been excellent, and that you enjoyed the level of service provided by all of our staff members,the seamless check-in and checkout process, our clean and well-kept rooms, and the complimentary in-room fibre optic internet and our buffet-style breakfast. There is also a new beverage bar that opened in our hotel's lobby, which I hope you had the opportunity to try on this visit. Thank you again for your review, and we look forward to welcoming you back for another stay soon. Kind regards, Andrea
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We looked at hotels in the centre of town but they were, unsurprisingly, expensive. This one was reasonably priced, easy to get to from airport, close to rail links into town. There's nothing outstanding about the hotel - basically it does what it says on the tin. Rooms are
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Response from BWKINGS, Guest Relations Manager at Best Western Plus Burnaby Hotel and Conference Centre
Responded Dec. 31, 2018
Dear Anne, Thank you for taking the time to review your recent experience at BEST WESTERN PLUS Burnaby Hotel. It is wonderful to see that your stay with us has been enjoyable overall, and I am delighted that you were able to take advantage of and enjoy our hotel's complimentary buffet-style breakfast and convenient location. We are a short 10-minute walk away from direct SkyTrain access at Royal Oak Station. We also have the 119 Metrotown Stn bus stop right outside of our hotel, where guests can board the 119 Metrotown Stn bus and arrive at Metrotown Station in about 8 minutes for SkyTrain transfer or shopping at Metropolis at Metrotown, Canada's third-largest shopping centre. Thank you again for your review. It was a pleasure to have you stay with us and we look forward to your next visit. Kind regards, Andrea
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Photo provided by managementBest Western Plus Burnaby Hotel and Conference Centre
We offer kitchenettes and One Bedroom Suites
bed bug bites
bitten by bed bugs
room
shower room
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The weather isn't warm enough to use the pool, we have gone into Fall early this year, not sure if the pool is heated.
0 votes
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Is there an elevator?
Yes but you have to request the building with the elevator
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You should actually contact the hotel directly.
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I'm not sure. It's an outdoor pool. I thought it was covered but my kids said it was open.
1 vote
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12
"don't stay"
"Ask for a room at the back of the hotel facing a residential alley (quieter)"
"The rooms on the ground level are better as you don't have to walk to find an elevator."
"We stayed in room 216, it was a corner room and had a full kitchen."
"North side rooms at the back on the second floor are very quiet."
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PRICE RANGE
US$107 - US$172 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western vancouverburnaby best westernbest western burnaby
FORMERLY KNOWN AS
BEST WESTERN PLUS Kings Inn & Conference Centre
LOCATION
CanadaBritish ColumbiaBurnaby
NUMBER OF ROOMS
137
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