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BEST WESTERN PLUS Burnaby Hotel and Conference Centre

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BEST WESTERN PLUS Burnaby Hotel and Conference Centre
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392 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Burnaby Hotel and Conference Centre
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Showing 369: English reviews
Reviewed 9 March 2016

This hotel was recommendedby my daughter. She stays here every time she is in the city. It is near Metrotown Mall and Silver City movie theatre. Yes there is construction going on at this time. A necessary evil. I found the staff very friendly and accommadating. They put us on the far side of the hotel to minimize any noise....

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Helpful?
1Thank ShirleyMacNeill
BWKINGS, General Manager at BEST WESTERN PLUS Burnaby Hotel and Conference Centre, responded to this review

Dear Shirley, Thank you very much for your great comments and for taking the time to share your review. Our friendly and helpful staff endeavour to provide our guests with a superior level of customer service and ensure that our guests have a comfortable stay. Therefore, I am delighted to hear you had such a pleasant stay with us despite...

Victoria, Canada
Reviewed 21 February 2016 via mobile

Wish we knew it was under major construction. When we pulled in we thought we are staying in the slums! Parking is tight and the entrance is very easy to miss off Kingsway. The room itself was small but clean and nice. The shower head was terrible, not enough pressure. Bed was comfortable. Staff was very friendly especially for the...

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Helpful?
1Thank bdero
BWKINGS, General Manager at BEST WESTERN PLUS Burnaby Hotel and Conference Centre, responded to this review

Dear Valued Guest, Thank you for taking the time to write a review about your recent stay at our property. I am sorry to hear that you were unaware of our property being under renovations and the inconveniences caused by it. In an effort to let our guests know about the renovations, we have placed construction notices on our website,...

Denver, CO
Reviewed 17 February 2016

The hotel is in the middle of major renovation, it is hard to find parking. Be careful when you park at night, I almost hit the construction material left in the parking area (near the restaurant). It is hard to get in and out of the hotel since Kingsway is a major road with lot of traffic (be extra careful...

Review collected in partnership with Best Western
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Helpful?
Thank DenverCO36
BWKINGS, General Manager at BEST WESTERN PLUS Burnaby Hotel and Conference Centre, responded to this review

Dear Valued Guest, Thank you for taking the time to share your recent experience with us. I am delighted to see that you were able to take advantage of our hotel’s convenient location. We are fortunate to be ideally situated in the heart of Burnaby; with shopping, dining, and transit in close proximity to our hotel, our guests won’t have...

Vancouver, Canada
Reviewed 12 February 2016

I had a pleasant experience at the Best Western, as always. The staff were very accommodating, the room was clean, the breakfast was good, and the room was quiet. The internet connection was a little spotty at a couple of points, but overall, the location was convenient and the nearby amenities were easy to access.

Review collected in partnership with Best Western
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Helpful?
Thank Adrian M
BWKINGS, General Manager at BEST WESTERN PLUS Burnaby Hotel and Conference Centre, responded to this review

Dear Adrian, Thank you for taking the time to review your recent stay at BEST WESTERN PLUS Kings Inn. It is wonderful to read that you had a great stay and found our team to be very accommodating. I am also glad that you enjoyed the clean and quiet room, our complimentary buffet-style breakfast, and our hotel’s location – it...

Edmonton, Canada
Reviewed 3 February 2016

ok, a little bit below than average, comfortable room, but very small, the renovation was on when we stayed. It's good location though, if you like to shopping in the Metrotown Mall and Crystal Mall...

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Helpful?
Thank LXlj
BWKINGS, General Manager at BEST WESTERN PLUS Burnaby Hotel and Conference Centre, responded to this review

Dear Valued Guest, Thank you for taking the time to post a review on TripAdvisor and for sharing your concerns with us. I am disappointed to read that the accommodation did not meet your expectations with regard to the size of your room. Please note that we do have other room types available with a larger space (i.e., a room...

Revelstoke, Canada
Reviewed 31 January 2016

Great Chinese restaurant attached to hotel. Would have been nice to know that facility was under a major renovation when booking. A bit tricky to get in and out of hotel as it is on a major feeder street.

Review collected in partnership with Best Western
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Helpful?
Thank Patti M
BWKINGS, General Manager at BEST WESTERN PLUS Burnaby Hotel and Conference Centre, responded to this review

Dear Patti, Thank you for writing a review following your recent stay at our property. Whilst I am happy to read that you enjoyed the food from the on-site restaurant, I am sorry to learn that you were not aware of our property being under renovations. We have placed renovation notices on our hotel’s website, Best Western’s international website, as...

Kamloops, Canada
Reviewed 20 January 2016

Excellent location and close to shopping and restaurants. Very friendly staff and clean rooms. Good breakfast. Usually would be a 4 rating, but hotel was under construction. Felt we should have been informed they were working on the hotel when we booked.

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Helpful?
Thank Sandi S
BWKINGS, General Manager at BEST WESTERN PLUS Burnaby Hotel and Conference Centre, responded to this review

Dear Sandi, Thank you for taking the time to write a review following your recent stay at BEST WESTERN PLUS Kings Inn. I am sorry to learn that you were uninformed about the construction taking place at our property when you booked with us, as we make every effort to let our guests know; a construction notice can be found...

Ladner, Canada
Reviewed 20 January 2016

I do overnight stays about once a month and when I'm in Burnaby I always stay here. The rooms work really well, check-in/out is always quick and friendly. Great value for the room I get. I'll be back again and again.

Review collected in partnership with Best Western
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Helpful?
Thank GordWright
BWKINGS, General Manager at BEST WESTERN PLUS Burnaby Hotel and Conference Centre, responded to this review

Dear Gordon, Thank you very much for your lovely comments following your recent stay at our property. I am delighted to know that your experience here is always a pleasant one and that we are your go-to hotel in Burnaby! I look forward to welcoming you back. Kind regards, Sharon

Reviewed 20 January 2016

This is our "go to" hotel on our trips to Vancouver. It is well-located for our needs. If we choose to use public transit, it is just a short walk to a sky train station. Breakfasts are very good. Price is also very good.

Review collected in partnership with Best Western
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Helpful?
Thank sicamous
BWKINGS, General Manager at BEST WESTERN PLUS Burnaby Hotel and Conference Centre, responded to this review

Dear Valued Guest, Thank you for sharing your review here on TripAdvisor. I am happy to know that our hotel’s location is well-located for your needs, as it is in close proximity to public transit. In addition to being a few blocks away from Royal Oak Station, the 106 Metrotown Station bus stops in front of our hotel will bring...

Calgary, Canada
Reviewed 13 January 2016 via mobile

I stayed here recently for work. I was concerned when I pulled up as the exterior is under renovation. However the room was comfortable and there was no construction noise while I was there (I wasn't around during the day). The staff are also super friendly and welcoming. I would definitely stay again!

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Helpful?
Thank williasj
BWKINGS, Owner at BEST WESTERN PLUS Burnaby Hotel and Conference Centre, responded to this review

Dear Valued Guest, Many thanks for taking the time to share your experience here on TripAdvisor. I am very pleased to learn that you enjoyed your stay here at BEST WESTERN PLUS Kings Inn and found us to be of great value. Providing superior customer service is important to us, and I am thrilled to see that you found the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Suites
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Best Western Plus Kings Inn and Conference Centre located within walking distance to Metrotown Shopping Centre with added convenience, value and comfort. ... more   less 

Additional Information about BEST WESTERN PLUS Burnaby Hotel and Conference Centre

Address: 5411 Kingsway, Burnaby, British Columbia V5H 2G1, Canada (Formerly BEST WESTERN PLUS Kings Inn & Conference Centre)
Region: Canada > British Columbia > Burnaby
Price Range: $142 - $192 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Burnaby Hotel and Conference Centre 2.5*
Number of rooms: 137
Reservation Options:
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Also Known As:
Best Western Vancouver
Burnaby Best Western
Best Western Burnaby
Hotel Style:
#5 Business Hotel in Burnaby
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Burnaby Hotel and Conference Centre staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS Burnaby Hotel and Conference Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quieter on the upper floor.”
Trione01, 27 Oct 2016 | Read review
“This hotel is withing walking distance to several hotel and a mall.”
160JoseR, 19 Oct 2016 | Read review
“As far away from Kingsway as possible but the one we had was good even allowing for the position near the lift.”
michaelwI5786VY, 18 Oct 2016 | Read review
“Choose a room away from Kingsway near the back”
SagebrushCanada, 24 Sep 2016 | Read review
“I would ask for a room facing the pool as they are set back further from the road and they get the sun all day.”
ficklefemale1, 17 Sep 2016 | Read review
5 of 5