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BEST WESTERN PLUS Burnaby Hotel and Conference Centre

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BEST WESTERN PLUS Burnaby Hotel and Conference Centre
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385 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Burnaby Hotel and Conference Centre
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Showing 362: English reviews
Reviewed 18 November 2015

Pleased with the hotel ,major renovations are underway but still happy with the stay,hotel is close to where we had appointments and easy to get to from major highways ,airport etc . Will stay again on next trip and advise friends and business partners how good it is!

Review collected in partnership with Best Western
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Helpful?
1Thank L7681JKjohnh
BWKINGS, General Manager at BEST WESTERN PLUS Burnaby Hotel and Conference Centre, responded to this review

Dear Valued Guest, Thank you for taking the time to share your review. We are pleased to hear that you found our location convenient and suitable for your needs, and we would like to thank you very much for recommending us to others! We look forward to welcoming you back to BEST WESTERN PLUS Kings Inn for another stay soon,...

Nanaimo B.C.
Reviewed 10 November 2015

We realize you were under construction. However, we would not stay there in the near future until we knew if all was complete. We would phone first....as we had travelled from Kelowna, it/this was closest to our dinner meeting with close friends.

Review collected in partnership with Best Western
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Helpful?
Thank Barbara O
BWKINGS, General Manager at BEST WESTERN PLUS Burnaby Hotel and Conference Centre, responded to this review

Dear Barbara, Thank you for your feedback. We are sorry to learn that your stay with us was somewhat disappointing overall. Our hotel is undergoing a major exterior renovation project, and we apologise for any inconvenience caused during your stay. The good news is that the project’s expected completion date is scheduled for Summer 2016. We look forward to welcoming...

Red Deer, Canada
Reviewed 1 November 2015

Best Western on Kingsway is conveniently located for my business trips in that area. The staff was friendly and helpful but the hotel is undergoing major renovations so the construction did create some challenges in moving about through the property by foot and by car. I look forward to returning after the work is done.

Review collected in partnership with Best Western
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Helpful?
1Thank Richard Greg M
BWKINGS, General Manager at BEST WESTERN PLUS Burnaby Hotel and Conference Centre, responded to this review

Dear Richard, Many thanks for taking the time to leave your feedback following your recent stay with us at BEST WESTERN PLUS Kings Inn. We are delighted that you have benefited from our convenient location, and that you enjoy the friendly and helpful service from our staff members! As our property is still undergoing construction, please accept our sincerest apologies...

Penticton
Reviewed 21 October 2015

This BW is being renovated in a major way. Probably very noisy during construction hours. Not very appealing environment. Dark paint colour and dim lighting in access hallways. Sealed windows meant AC only source of fresh air and AC was impossible to set to agreeable setting. Had to put chairs covered with bedding to direct noisy AC cold air away...

Review collected in partnership with Best Western
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Helpful?
1Thank Diane C
BWKINGS, Manager at BEST WESTERN PLUS Burnaby Hotel and Conference Centre, responded to this review

Dear Diane, Thank you for your review. As you’ve stated, our hotel is undergoing a major exterior renovation. This project also includes replacing the windows, walkways, and ceilings outside of the guest rooms. Our hotel has the layout of a motel, which means that room access is from the outside of the building. The sealed windows are for the safety...

West Kelowna, Canada
Reviewed 10 October 2015 via mobile

Chose this hotel for beeing close to metrotown mall We used it as jump off spot for our vancouver shopping trip Room was clean had nice interior a good bed a fridge and was clean. Warm breakfast was included. Wifi was a bit slow. Front end is under reno right now. We walked shopping. Free parking.

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Helpful?
1Thank Sam_The_Man2000
BWKINGS, Manager at BEST WESTERN PLUS Burnaby Hotel and Conference Centre, responded to this review

Dear Sam, Thank you for your review. We are very pleased to know that our hotel’s proximity to Metrotown suited your needs. Our hotel is indeed conveniently located so that our guests can experience easy access to shopping in Burnaby and Vancouver whilst staying with us! We are glad that you took advantage of our complimentary offerings. Thank you very...

Victoria, Canada
Reviewed 10 October 2015

Although the exterior of the hotel is a bit older (they are undergoing renovations), the rooms are of decent size and clean, and came with everything you would need to be comfortable. I had a good night's sleep on the reasonably firm bed.

Review collected in partnership with Best Western
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Helpful?
Thank Alexander S
BWKINGS, Manager at BEST WESTERN PLUS Burnaby Hotel and Conference Centre, responded to this review

Dear Alexander, Thank you very much for taking the time to review your stay at Best Western Plus Kings Inn. The exterior of our hotel is indeed a bit older, and we are currently in the process of updating our look as part of our hotel’s renovation project. Other changes and additions you can expect once the renovations have been...

Bowmanville, Canada
Reviewed 8 October 2015

Hotel is under major renovations. But it was still a great place to stay. Was central for me going from Surrey to downtown. Was a little noisy in the mornings but nothing that woke me up. The pool is heated and I wish I'd had time to have a dip. With your room key you can work out across the...

Review collected in partnership with Best Western
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Helpful?
Thank Zenon N
BWKINGS, Manager at BEST WESTERN PLUS Burnaby Hotel and Conference Centre, responded to this review

Dear Zenon, Thank you for taking the time to review your experience at Best Western Plus Kings Inn. It was a pleasure to have had you stay with us, and we are delighted to learn that the construction taking place did not disturb your sleep. The renovation project is expected to be completed by Spring 2016. You will be pleased...

Edmonton, Canada
Reviewed 3 October 2015

Good value for money. It is conveniently located. There are a lot of amentities in the neighbourhood. The newly renovated rooms are really nice. I have stayed at this hotel in the past and this time around stayed 2 nights, one week apart. The breakfast provided was very nice. I would recommend this hotel to anyone and I would stay...

Review collected in partnership with Best Western
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Helpful?
1Thank Nizar S
BWKINGS, Manager at BEST WESTERN PLUS Burnaby Hotel and Conference Centre, responded to this review

Dear Nizar, Many thanks for taking the time to share your experience at our property with others on TripAdvisor; we are very pleased to read that you enjoyed your recent stay with us. Our hotel is evidently a comfortable location for you, which we are glad of. We are very thrilled to learn that you find our hotel provides good...

Montreal, Canada
Reviewed 30 September 2015 via mobile

This is an excellent location and when the lengthy renovation finally end, it will be terrific. But it's been a long going reno... The chinese restaurant in what will be the future lobby is a great surprise.

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Helpful?
1Thank mrobic
BWKINGS, Manager at BEST WESTERN PLUS Burnaby Hotel and Conference Centre, responded to this review

Dear Valued Guest, Thank you for reviewing your stay. The renovation project began on March 9, 2015 and is expected to be finished in Spring 2016. There may have been some sort of misunderstanding or miscommunication, as our new and expanded lobby will be in the same building where our previous lobby used to be. We look forward to welcoming...

Kelowna, Canada
Reviewed 28 September 2015

Good value for money, close to mall and downtown Vancouver. Enjoyed the breakfast with extremely friendly staff at restaurant, thanks Garry. We would definetly stay there again. Hotel check in was fast.

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Helpful?
Thank minmike20
BWKINGS, Manager at BEST WESTERN PLUS Burnaby Hotel and Conference Centre, responded to this review

Dear Valued Guest, Thank you for your review. We are very pleased to learn that you enjoyed your recent stay with us at Best Western Plus Kings Inn. Thank you for recognising the outstanding service you received. It is delightful to read that you enjoyed breakfast and found our breakfast staff extremely friendly! We look forward to serving you again....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Suites
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Best Western Plus Kings Inn and Conference Centre located within walking distance to Metrotown Shopping Centre with added convenience, value and comfort. ... more   less 

Additional Information about BEST WESTERN PLUS Burnaby Hotel and Conference Centre

Address: 5411 Kingsway, Burnaby, British Columbia V5H 2G1, Canada (Formerly BEST WESTERN PLUS Kings Inn & Conference Centre)
Region: Canada > British Columbia > Burnaby
Price Range: $133 - $191 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Burnaby Hotel and Conference Centre 2.5*
Number of rooms: 137
Reservation Options:
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Also Known As:
Best Western Vancouver
Burnaby Best Western
Best Western Burnaby
Hotel Style:
#5 Business Hotel in Burnaby
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Burnaby Hotel and Conference Centre staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS Burnaby Hotel and Conference Centre staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quieter on the upper floor.”
 of 5 bubbles Trione01, 27 Oct 2016 | Read review
“This hotel is withing walking distance to several hotel and a mall.”
 of 5 bubbles 160JoseR, 19 Oct 2016 | Read review
“As far away from Kingsway as possible but the one we had was good even allowing for the position near the lift.”
 of 5 bubbles michaelwI5786VY, 18 Oct 2016 | Read review
“Choose a room away from Kingsway near the back”
 of 5 bubbles SagebrushCanada, 24 Sep 2016 | Read review
“I would ask for a room facing the pool as they are set back further from the road and they get the sun all day.”
 of 5 bubbles ficklefemale1, 17 Sep 2016 | Read review
5 of 5