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The New 401 Hotel

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Traveller (83)
Room & Suite (45)
Family and Play Areas (1)
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Overview
  • Excellent10%
  • Very good28%
  • Average20%
  • Poor9%
  • Terrible33%
3 Oct 2017
“affordable inn bad customer service”
1 week ago
“Total RUBBISH!!!!!!”
AMENITIES
Free Wifi
Free Parking
Non-Smoking Rooms
Family Rooms
Kitchenette
Concierge
Pets Allowed
2 Star Hotel
All hotel details
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Reviews (92)
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21 - 25 of 86 reviews
Reviewed April 9, 2016

Having stayed at the 401 Inn for a month and a half, I am so happy to have the opportunity to help others chose the 401 Inn. We were looking for something that would accept animals and we needed to stay for a longer term...More

3  Thank Biggerstaff
Reviewed April 8, 2016

The room sucked. The beds were hard as rock. They said they controlled mattresses...lies My body still aches. There was no breakfast offered. No coffee pots in rooms. Minimal towels and wash cloths. Wifi was terrible. I won't go back. cheap prices for rooms, but...More

1  Thank Tracy A
Reviewed February 9, 2016

I love going to this place every visit to BC. Its a solid price with great location. Staff is always helpful if you need, rarely had any issues with anything anyway. Balconies if you want to smoke. Mountain views. Everything is local so if you...More

Thank jwR4455ZA
Reviewed January 5, 2016

Comfortable, quiet, clean, and close to my destination and appointments in Burnaby. Great value for the price, but convenience stores are your only nearby dining option before lunch. Was given a room the size of a small bowling alley -- really too large for my...More

Thank David K
Reviewed November 9, 2015

Recently stayed several nights. There was traffic noise as motel located on a busy intersection. No surprises there, I had checked location prior to booking so understood that concern prior to booking accommodation. I was looking for economical accommodation, as I was not in the...More

1  Thank SakiSue
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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Concierge
Multilingual Staff
Self-Serve Laundry
Room amenities
Refrigerator in room
Microwave
Details
Price range
US$127 - US$200 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$127 - US$200 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (83)
Room & Suite (45)
Family and Play Areas (1)
Questions & Answers
Ask a question
ClaraPeee
July 6, 2015|
AnswerShow all 2 answers
Response from TheNew401Hotel | Property representative |
Hi there, you will find Shampoo and Soap in our rooms. A blow drier is available upon request.
0
Votes
July 19, 2014|
Answer
Response from TheNew401Hotel | Property representative |
We are most definitely pet-friendly, and welcome your companions. Please contact us in advance in order to ensure a pet-friendly room is available, as we only have a limited number of select pet-friendly rooms. Please... More
0
Votes
Room Tips
"Don't bother"
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"find another motel"
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"ask for clean, non smoking, mirrors with all four sides to the frame."
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"kitchenette rooms seem to be nicer"
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