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Holiday Inn Express Hotel Vancouver Metrotown

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Traveller (103)
Room & Suite (81)
Pool & Beach (8)
Ratings and reviews
  • Excellent31%
  • Very good42%
  • Average19%
  • Poor4%
  • Terrible4%
Travellers talk about
“skytrain station”(36 reviews)
“free parking”(25 reviews)
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What's included
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
2 Star Hotel
Completely Renovated hotel, guestrooms, conference space and all public space. The Burnaby Hotel 18 min to downtown, BC Place, Rogers Arena & Vancouver Convention Centre by Skytrain. Connected to Metropolis at Metrotown the 2nd largest shopping and entertainment complex in Canada. The...
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Location and contact
4405 Central Blvd | Beside Metrotown Shopping and Entertainment Complex, Burnaby, British Columbia V5H 4M3, Canada
Hotel website
13.2 km to Vancouver Intl Airport
100 restaurants are within a 0.5 km radius
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Reviews (346)
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All reviewsskytrain stationacross the streetfree parkingright next doorfree breakfastbreakfast roomlight sleeperlarge tvalaskan cruiseexcellent locationbeds were very comfortableconvenient locationday passfridge and microwavewould stay here againthe room was nicebig mall
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1 - 5 of 328 reviews
Reviewed today via mobile

Rooms were a little dated, and sink drained slowly, which made things like washing inconvenient. A/C unit did not control room temperature well, so the room seemed to get very warm before getting very cold throughout the night. Common areas were updated and clean. Unfortunately...More

Thank BeachDad23
Hotel's Favourite
Reviewed June 8, 2018

Where shall I start? We chose this hotel initially as it was next to the Metropolis at Metrotown Mall but it turned out to be so much more. I think it was only 8 stops on the SkyTrain to the Metrotown stop from Granville Station,...More

Thank MissFrankieB
Response from Scott J, General Manager at Holiday Inn Express Hotel Vancouver MetrotownResponded June 9, 2018

Dear MissFrankieB, WOW! Thank you so much for taking the time to write such a kind and informative review. There is a lot to say about the convenience of our location with restaurants, shops and the Skytrain to downtown Vancouver so close. The staff at...More

Reviewed 2 days ago via mobile

This hotel is closest to the Metrotown Skytrain, the bus loop and BC’s largest super mall, the 460 shops Metropolis. The room was only adequate and initially have a strong dirty carpet smell. I reported it to the front desk and they were eager to...More

Thank Marcus M
Response from Scott J, General Manager at Holiday Inn Express Hotel Vancouver MetrotownResponded yesterday

Dear Marcus M, thank you for your comments on your recent stay with us. Our team did let us know your concern with the carpet so we could follow up on it after your departure. I am pleased you found the team friendly and helpful....More

Reviewed 1 week ago via mobile

We stayed here one night while waiting to board our Alaskan Cruise ship. I found this hotel on-line and booked it because it was much more affordable than the hotels downtown. It is only a 20 minute drive from the airport and was very nice....More

Thank Donna S
Response from Scott J, General Manager at Holiday Inn Express Hotel Vancouver MetrotownResponded 1 week ago

Dear Donna S, Thank you for your comments regarding your recent stay with us. We are pleased that you found the location so convenient and easy to access. Hope your Alaskan cruise was awesome as well! Warm regards, Scott Johnson General Manager

Reviewed 2 weeks ago via mobile

My visit started with a warm welcome, I was given the personal attention I needed the during my stay. The heated pool was inviting even on a cloudy day. The staff couldn’t have been more helpful and took care of everything no problem. Very professional...More

Thank Carma L
Response from Scott J, General Manager at Holiday Inn Express Hotel Vancouver MetrotownResponded 2 weeks ago

Dear Miss Presley, Thank you for taking the time to write such a kind review. We certainly appreciate it. I agree with you, the team is extremely warm and welcoming. It is my pleasure to work with them. Kind regards, Scott Johnson General Manager

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About
Description
Completely Renovated hotel, guestrooms, conference space and all public space. The Burnaby Hotel 18 min to downtown, BC Place, Rogers Arena & Vancouver Convention Centre by Skytrain. Connected to Metropolis ...More at Metrotown the 2nd largest shopping and entertainment complex in Canada. The hotel also offers complementary full hot buffet breakfast, underground parking and wifi. The location is ideal for leisure and corporate guests looking for Greater Vancouver accommodations also close to companies like Translink, Electronic Arts, BC Hydro and Telus. The hotel offers conference space with natural light, the Fraser Ballroom can accommodate upto 150 for a sitdown dinner with outdoor terraces as well as a boardroom for upto 10 guests. Full service catering and A/V equipment. Additional amenities include outdoor pool and sun deck and business centre.The adjacent area is undergoing renovation and there may be construction noise during the day from 8 am to 5 pm. Less
Hotel class
Contact Information
Hotel class
Contact Information
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel Amenities
HOTEL FEATURES
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Pool
Free Parking
Air Conditioning
Banquet Room
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Laundry Service
Meeting Rooms
Microwave
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Self-Serve Laundry
Wheelchair Access
Restaurant
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Contact Information
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Contact Information
Hotel class
Contact Information
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (103)
Room & Suite (81)
Pool & Beach (8)
Dining (6)
Family and Play Areas (3)
Business Centre & Event Rooms (2)
Questions & Answers
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davidcorbinuk
February 19, 2018|
AnswerShow all 3 answers
Response from therealprairiestorm | Reviewed this property |
They were working on the Skytrain Station (above ground subway) which is directly across the street from the hotel. We did not hear any noise during our stay. I would advise you to call the hotel and ask their opinion as... More
2
Votes
Nat C
August 3, 2017|
Answer
Response from Keinton | Reviewed this property |
I am pretty sure that they don't.
0
Votes
roverbon
May 7, 2017|
Answer
Response from Scott J | Property representative |
Hello roverbon, Our standard rooms have 1 or 2 bed. Make sure you read the description of the room to know what you are booking. Do not hesitate to call us if you need any help +1 (604) 438-1881 Regards, Fernanda... More
0
Votes
Room Tips
"close to shopping, close to transit"
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"Don’t stay on the sky train side"
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"best views"
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"Ask for a North-facing room to avoid SkyTrain noise. Ask questions if you need adjoining rooms."
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