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Hilton Vancouver Metrotown

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6083 McKay Ave, Burnaby, British Columbia V5H 2W7 Canada
COVID-19 update: See the added health and safety measures this property is taking.Read more
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US$161
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Traveller (451)
Room & Suite (241)
Dining (35)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 21-04-26 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hilton Vancouver Metrotown
Updated 21-04-26 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#5 of 11 hotels in Burnaby
Location
Cleanliness
Service
Value
Travellers' Choice
Explore beautiful Vancouver and experience all that the Metropolis at Metrotown, British Columbia's biggest shopping and entertainment complex, has to offer when you stay at the Hilton Vancouver-Metrotown. Located in the City of Burnaby with Vancouver Sky Train only yards away, the attractions and businesses of downtown Vancouver are within easy reach 20 min Skytrain ride.Stay connected and productive in the 24-hour business center or get to work at the large desk in each Guest room. Surf the web with in-room high-speed internet access (nominal charges apply). Watch a movie on the television or listen your favorite album when you connect your MP3 player to the radio alarm clock. Guests staying in one of the hotel's Executive Rooms or Suites enjoy exclusive access to the Executive Lounge, serving breakfast in the morning and refreshments in the evening.
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Property amenities
Valet parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Business Centre with Internet Access
Conference facilities
Baggage storage
Paid public parking on-site
Wifi
Paid wifi
Hot bath
Outdoor pool
Heated pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Banquet room
Meeting rooms
Non-smoking hotel
Shops
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Safe
Iron
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Mid-range
Languages Spoken
English
Hotel links
Special Offer:Price Match Guarantee

Location

Full view
84Good for walkers
Grade: 84 out of 100
100Restaurantswithin 0.5 km
4Attractionswithin 0.5 km
1898Reviews31Q+A100Room tips
Traveller rating
  • 867
  • 676
  • 239
  • 65
  • 51
Time of year
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Popular mentions
morenorcp wrote a review Sep. 26
Chula Vista, California1 contribution
Hotel claims to have on site restaurant and room service. None of that was offered. Not even housekeeping. Hotel was going through a later dispute having minimum to no staff. Still taking in guests, charging full price and not disclosing the lack of services until after you checked in.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: September 2021
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Location
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Kimberly R wrote a review Jun. 2021
Canada46 contributions33 helpful votes
Hotel's Favourite
Was here on business. Close proximity to Metrotown and a very safe area. The staff was incredibly nice and the property was clean and quiet. I will definitely keep this property in mind when I travel with my family this summer
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: June 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
1 Helpful vote
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Response from Michael Favelle, Other at Hilton Vancouver Metrotown
Responded Jul. 1, 2021
HEllo Kimbery R, Thank you very much for your wonderful comments. We are so pleased you enjoyed your stay with us and we look forward to hosting you again soon. Cheers, Michael
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saybert wrote a review Sep. 19
Langley City, Canada49 contributions42 helpful votes
This hotel is incredible the staff is all amazing. made sure we were upgraded and put wine & wine glasses in our room for our 19th anniversary This is our second stay and is awesome every time We would go back any day as they were so kind an room was amazing.
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Date of stay: August 2021Trip type: Travelled as a couple
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aimeepearson wrote a review Sep. 13
1 contribution
Clean, comfortable, pools were nice albeit a little small. Overall good experience and would travel there again if in Vancouver. Front desk was helpful and very nice. Travelled as a family and room was adequate.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: September 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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AvoyaCruise wrote a review Sep. 13
1 contribution
Check in / check out was timely. The room was, clean and tidy - no mini bar. The “to go” light breakfast selections were enough to start the day. But I’m disappointed this franchise owner continues to fight his staff, who have been locked out for quite a long time now. As such, this hotel property cannot provide full Hilton service to guests. Many services are cut out and/or reduced due to a staff shortage. As a travel professional I’m well aware of this ongoing dispute and we hope Hilton corporate office steps in to mediate and resolve it. At the moment, it is not a Hilton brand experience.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: September 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
Helpful
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Response from Chris Perna, General Manager at Hilton Vancouver Metrotown
Responded 2 weeks ago
Dear AvoyaCruise We thank you for your recent patronage and for providing your feedback on your recent stay with us. Our team and I remain committed, even during this difficult period, in ensuring that we maintain the highest level of service and standard and we do hope we can have the opportunity to welcome you back in the near future. Best regards Chris
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PRICE RANGE
US$110 - US$287 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton vancouver metrotown hotel burnaby, hilton hotel burnaby, hilton burnaby, burnaby hilton metrotown
LOCATION
CanadaBritish ColumbiaBurnabyMaywood
NUMBER OF ROOMS
283
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Frequently Asked Questions about Hilton Vancouver Metrotown
Which popular attractions are close to Hilton Vancouver Metrotown?
Nearby attractions include Metropolis At Metrotown (0.3 km), SilverCity Metropolis Cinemas (0.4 km), and CHQ Entertainment (0.4 km).
What are some of the property amenities at Hilton Vancouver Metrotown?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Hilton Vancouver Metrotown?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hilton Vancouver Metrotown?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton Vancouver Metrotown?
Yes, a parking garage, paid public parking on-site, and valet parking are available to guests.
What are some restaurants close to Hilton Vancouver Metrotown?
Conveniently located restaurants include Trattoria Burnaby, Saffron Indian Cuisine, and Sushi Garden.
Are there opportunities to exercise at Hilton Vancouver Metrotown?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Hilton Vancouver Metrotown?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Vancouver Metrotown offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Hilton Vancouver Metrotown?
Many travellers enjoy visiting Ceperley House (2.8 km) and Mountain View Cemetery (6.3 km).
Is Hilton Vancouver Metrotown accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.