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#6 of 11 hotels in Burnaby
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Ideally situated in the heart of Burnaby, the Hilton Vancouver Metrotown Hotel offers a world of opportunities and experiences. Mere steps away, you'll find "shopping city" at Metropolis at Metrotown - BC's largest shopping and entertainment complex with more than 470 stores and services. The hotel is also steps from the city's SkyTrain transit system, which offers an easy and scenic 18-minute train ride into downtown Vancouver and Vancouver Convention & Exhibition Centre (VCEC). For outdoor enthusiasts, neighbouring Central Park features an urban oasis complete with duck ponds, a colourful children's playground and a myriad of biking, hiking and walking trails to suit all ages and fitness levels.
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Property amenities
Paid private parking on-site
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Conference facilities
Banquet room
Baggage storage
Car park
Wifi
Hot bath
Pool / beach towels
Pool with view
Outdoor pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Wine / champagne
Meeting rooms
Convenience store
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
Shops
Sun deck
Sun loungers / beach chairs
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Desk
Housekeeping
Safe
Coffee / tea maker
Refrigerator
Cable / satellite TV
Bath / shower
Telephone
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Family
Languages Spoken
English
Location
84Good for walkers
Grade: 84 out of 100
77Restaurantswithin 0.5 km
4Attractionswithin 0.5 km
Contact
6083 McKay Ave, Burnaby, British Columbia V5H 2W7 Canada
Getting there
MetrotownVancouver Sky Train5 min
PattersonVancouver Sky Train8 min
Rental CarsSee all Burnaby car hire
1924Reviews32Q+A100Room tips
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After failing to find last minute accommodation in Vancouver itself, I settled on the Hilton Metrotown and it was a pleasant surprise. The location turned out to be perfect. In a great suburban neighbourhood of shops and restaurants and one of the biggest Mall’s I have ever seen. A Skyline station on the Expo line to Vancouver was very near the hotel. The trains ran every few minutes, it was so easy. It was 15-20 mins to the Stadium/Arena/Chinatown stop and then Granville, Burrard, and Waterfront in the heart of the city. The hotel itself is modern though not new, but from I saw it was very well run. I think it is still getting back to normal after the pandemic, I had to ask for glasses and cups for the room instead of paper cups. But that was taken care of swiftly and nothing seemed to be too much trouble throughout my stay. Every staff member I interacted with was very pleasant and helpful. The restaurant was surprisingly good when open for dinner. The only minor criticism I had was that it took an age to be checked in for breakfast. I am not sure why it was such a process and it meant it did not take long for a queue to form. But other than that, I have only good things to report from my stay at Hilton Metrotown in Burnaby. It is well worth considering for any visit to Vancouver for business or pleasure.…
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Date of stay: October 2022Trip type: Travelled on business
Value
Rooms
Service
Room Tip: Probably higher floors are best, but the windows don't open so all rooms are quiet.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
+1
Hotel's Favourite
Good hotel choice in Burnaby. Attached to Crystal Mall, walking distance to Metrotown. Lounge was available with coffee and soft drinks, this is remarkable as all other hotels generally still have their lounges closed using pandemic as an excuse. However, they did not offer breakfast even though I'm a Diamond tier member so it's supposed to be included.
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Date of stay: August 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Michael Favelle, Other at Hilton Vancouver Metrotown
Responded Sep. 11, 2021
Hello jamesc898989, Thank you for your great feedback! We are pleased you enjoyed your stay and found us in a convenient location to the local amenities. We look forward to hosting you again when everything is back to more normal levels. Cheers, Michael.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Booked directly with Hilton as a Diamond member and was upgraded to a King Suite with City View on arrival. Was not expecting breakfast to be available but it was a nice surprise when I found out complimentary breakfast buffet was included. The buffet was nothing special, but still nice to have. Executive lounge on the 18th floor had plenty of drinks available and was open 24/7. Room was large and quiet. Very relaxing and a great view of the city. Bed was very comfortable but pillows were not great, had to ask for extras. Location was good if you have business or family in the Vancouver area. About 20 minutes from the airport. Lots of shops and the Metrotown mall all very close to the hotel. Overall a great first stay here and will look to stay again in the future.
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Date of stay: October 2022Trip type: Travelled with family
Room Tip: Was not able to connect any devices to HDMI on TV so if you need to use the TV for games or a...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The room was of great size and view. The only downside was that the bathroom is quite small and seems without a fan. The front desk staff were all great! Parking was ~$20, and the garage space was kind of narrow. The biggest unpleasant surprise of my stay came from a male server of the restaurant. There was no greeting or asking for coffee, no cleaning of plates. When asked for a menu, the server seem really impatient. Seems lack of basic training.
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Date of stay: August 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel room was larger than I expected and very clean. Bed was comfortable and pillows were great. A/C fan was loud, but temperature was good so we just turned it off. We had access to the club lounge, but did not include continental breakfast as it states when you book… I was advised of this when I checked in. The coffee machine in the lounge was a nice perk, and lots of water, pop, juice, tea and coffee in the lounge. Location was ideal, short walk to Metrotown Mall and many other options for shopping close by. Lots of parking (pay), height of 6’6”… felt close for my truck but no issues. I would highly recommend staying here.
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Date of stay: October 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We had a wonderful stay at this Hilton hotel. The location is ideal next to Metrotown with plenty of good restaurants nearby within walking distance. The staff are super friendly and the room is nice with comfortable beds. Will stay there again.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Really good service. Very nice, friendly and helpful staff. Clean hotel and room was fantastic. We stayed on the 9th floor with a beautiful view. Had a wonderful breakfast with everything we could possibly want. We will definitely recommend this hotel!
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
This is a very well located property, within the Metrotown complex, full of restaurants, close to one of the main transportation hubs and plenty of areas to walk and shop. Rooms are spacious and very well appointed, with nice beds and pillows. The bathroom has a decent size and the toiletries are above average. The public spaces are clean and despite the hotel being full, it didn’t show. It has a nice restaurant with prices a bit above average but enough for an early breakfast or a decent dinner. Note that parking is not free and it’s within what you expect to pay in this kind of property. I had to attend an important meeting and I needed a good private space and they allowed me to use the lounge for a couple of hours. Thank you! The only detail that took away one star is the very deficient wifi. It was quite unstable, connecting and reconnecting every 5-10 minutes. It happen in my two devices so I know it wasn’t a device issue. Not a very good experience for this kind of property.…
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Date of stay: August 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
We loved staying at this property. The staff and the manager that was there when we checked in, Mr. Bing Liu were all great! Location in Burnaby is wonderful, right near a major mall and easy to get everywhere. Rooms very clean and all the staff is very accommodating and helpful. Great gym.Free coffee in the lobby and in the rooms. Easy parking is accessible. I would definitely recommend staying here. Have stayed here many times and have never been disappointed.There is a great park with trails called Central Park for walking near by, and grocery store just down the street. Everyone working at the hotel is super helpful and friendly!
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I was charged for parking , there were no cup no kettle not enough bathrooms amenities. Housekeeping staff knocks my door at 8 am when I am Sleeping. Room was so small I will definitely not stay here again . I called room service front office no one responded me back and neither they called me back .
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
PRICE RANGE
US$145 - US$211 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton vancouver metrotown hotel burnaby, hilton hotel burnaby, hilton burnaby, burnaby hilton metrotown
LOCATION
CanadaBritish ColumbiaBurnabyMaywood
NUMBER OF ROOMS
283
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Frequently Asked Questions about Hilton Vancouver Metrotown
Which popular attractions are close to Hilton Vancouver Metrotown?
Nearby attractions include Metropolis At Metrotown (0.3 km), Bamboozled Escape Games (0.3 km), and SilverCity Metropolis Cinemas (0.4 km).
What are some of the property amenities at Hilton Vancouver Metrotown?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Hilton Vancouver Metrotown?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hilton Vancouver Metrotown?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton Vancouver Metrotown?
Yes, a parking garage, paid private parking on-site, and secured parking are available to guests.
What are some restaurants close to Hilton Vancouver Metrotown?
Conveniently located restaurants include Trattoria Burnaby, Sushi Garden, and Saffron Indian Cuisine.
Are there opportunities to exercise at Hilton Vancouver Metrotown?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Hilton Vancouver Metrotown?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Vancouver Metrotown offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to Hilton Vancouver Metrotown?
Many travellers enjoy visiting Ceperley House (2.8 km) and Mountain View Cemetery (6.3 km).
Does Hilton Vancouver Metrotown have any great views?
Yes, guests often enjoy the city view available here.