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Hilton Vancouver Metrotown

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Hilton Vancouver Metrotown
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1,304 Reviews from our TripAdvisor Community

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Showing 1,238: English reviews
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Qualicum Beach, Canada
Reviewed 3 days ago NEW

You will be more than pleased to experience a stay at this hotel! Warm, friendly staff & the most comfy beds! Close to Skytrain makes it an easy commute to downtown Vancouver. It is your home away from home!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Laura W
Calgary, Canada
HOTEL’S FAVOURITE REVIEW
Reviewed 19 November 2016

I stayed at this hotel while attending a conference in Vancouver. I had stayed here before so I knew what to expect and the hotel did not disappoint. The hotel is in Burnaby but is just a short drive (or train ride) to Vancouver and is much cheaper than the hotels downtown. My room was comfortable and spacious. Wireless internet...

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Helpful?
1Thank PsychRN12
About Hotel's Favourite Review
ChrisPerna, Manager at Hilton Vancouver Metrotown, responded to this review

Dear PsychRN12, Thank you for providing us with feedback on your recent stay at our hotel. We are glad to read that your stay with us was an overall enjoyable experience and thank you for the comments provided. I will be sharing your comments with our senior management and respected department heads for their review and follow up. Thank you...

Calgary, Canada
Reviewed 4 days ago NEW

The hotel was very nice. I used the new online check in and had the opportunity to pick my room and enter my credit card information. The system put me on the 10th floor and I did have an option to stay on the second, I opted for the 10th. The elevators were fast, this was a beef of mine...

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Helpful?
Thank Tytusmk
Barrie, Canada
Reviewed 6 days ago NEW

Metrotown service was good. The staff were very courteous and helpful. If you needed anything they were there to see what they could do to help. The cleaning staff were very polite . Most of all front of the house were excellent

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank brendaf267
Edmonton, Canada
Reviewed 1 week ago via mobile

Fast and friendly check in upon arrival. Room was very clean and fresh. Had breakfast a la carte in the restaurant. Food and service as to be expected at a Hilton property. Pleasant experience when checking out.

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Helpful?
Thank Peter C
Reviewed 1 week ago via mobile

We would like to commend your staff Eddie. We booked 4 rooms next to each other on the 8th floor as we were all from out of town and went to Vancouver to attend a friend's funeral. On our last night, feb11, we ordered soda to be brought to our room. When he learned we were having a get together...

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Helpful?
Thank ZMona B
ajax, Canada
Reviewed 1 week ago

Very happy with staff and overall quality of the stay. Very clean and great location for travelling through out the city. Shuttle service and ( Joe) makes it easy for travellers who are unfamiliar with the area. The lounge is a great place to relax after a work day or a great place for a social gathering. Would definitely recommend...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank Z5305EGnancyb
Sydney, NSW
Reviewed 2 weeks ago

We stayed here over the period leading to and after New Year's Eve. The hotel is modern, comfortable, well equipped and the staff were fantastic. The New Year's Eve function was terrific fun and well organised, and the views towards Vancouver from the higher floors were superb - especially when there was a huge dump of snow on New Year's...

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Helpful?
2Thank Craig_Tapper
ChrisPerna, Manager at Hilton Vancouver Metrotown, responded to this review

Dear Craig_Tapper, Thank you so much for your valuable feedback! We greatly appreciate it and it is great to read that your stay with us was such a terrific experience. We are also glad that you were able to partake in the New Years Eve festivities at the hotel and that you joined us as we rang in 2017! All...

Reviewed 2 weeks ago via mobile

Rooms are always clean and comfortable, they're probably due for an upgrade. They're quite large, which is also nice, I find newer hotels have ridiculously time rooms. Great location - right across from Metrotown! Shopping!! The best part about this hotel is the staff, they're incredibly friendly and helpful.

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Helpful?
1Thank Sasha A
ChrisPerna, Manager at Hilton Vancouver Metrotown, responded to this review

Dear Sasha A, Thank you for such great feedback on your recent experience at our hotel. We greatly appreciate your time and are extremely happy to read that the staff took such great care of you while you were visiting! I am happy to report that the hotel is in the initial stages of putting together a renovation plan consisting...

Savona
Reviewed 2 weeks ago

Great staff - always make you feel welcome. Remembered by name. A home away from home. Clean, comfortable, accommodating. friendly. Convenient for shopping, sky train, library, dinning. Very safe environment. Top Notch Hotel providing Top Notch Service

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank LaVerne B
ChrisPerna, Manager at Hilton Vancouver Metrotown, responded to this review

Dear LaVerne B, Thank you for the wonderful feedback on your most recent visit at our hotel. We value the feedback you provided us on your stay with us and are very glad to read that our team such great care of you! We thank you for your patronage and look forward to welcoming you back in the very near...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Reflect social dining + lounge
Reflect social dining + lounge
Cuisines: Canadian, American, European, Asian
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Breakfast Available
Official Description (provided by the hotel)
Explore beautiful Vancouver and experience all that the Metropolis at Metrotown, British Columbia's biggest shopping and entertainment complex, has to offer when you stay at the Hilton Vancouver-Metrotown. Located in the City of Burnaby with Vancouver Sky Train only yards away, the attractions and businesses of downtown Vancouver are within easy reach 20 min Skytrain ride.Stay connected and productive in the 24-hour business center or get to work at the large desk in each Guest room. Surf the web with in-room high-speed internet access (nominal charges apply). Watch a movie on the television or listen your favorite album when you connect your MP3 player to the radio alarm clock. Guests staying in one of the hotel's Executive Rooms or Suites enjoy exclusive access to the Executive Lounge, serving complimentary breakfast in the morning and refreshments in the evening. ... more   less 

Additional Information about Hilton Vancouver Metrotown

Address: 6083 McKay Avenue, Burnaby, British Columbia V5H2W7, Canada
Region: Canada > British Columbia > Burnaby
Price Range: $155 - $330 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Vancouver Metrotown 4*
Number of rooms: 283
Reservation Options:
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Also Known As:
Hilton Vancouver Metrotown Hotel Burnaby
Hilton Hotel Burnaby
Hilton Burnaby
Burnaby Hilton Metrotown
Hotel Style:
#2 Business Hotel in Burnaby
#2 Family Hotel in Burnaby
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Vancouver Metrotown staff and other travellers.
11 questions
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Questions? Get answers from Hilton Vancouver Metrotown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go out and visit the Sushi Garden for dinner. Worth it!”
 of 5 bubbles Tytusmk, 22 Feb 2017 | Read review
“The view facing the city and mountains from higher rooms is absolutely gorgeous”
 of 5 bubbles Craig_Tapper, 12 Feb 2017 | Read review
“All rooms were nice sized, from standard to suites.”
 of 5 bubbles 315jayh, 5 Feb 2017 | Read review
“Upgrade to a corner room they have great views.”
 of 5 bubbles miltoncrook, 2 Feb 2017 | Read review
“great location away from downtown core, with walking access to shopping and good restaurants.”
 of 5 bubbles 918gerrys, 1 Feb 2017 | Read review
5 of 5