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2018-03-05 2018-03-06
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    Hilton Vancouver Metrotown

    6083 McKay Ave, Burnaby, British Columbia V5H 2W7, Canada
    +1 855-605-0316
    Hotel website
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    2018-03-05 2018-03-06
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    Traveller (298)
    Room & Suite (157)
    Dining (32)
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    • Excellent45%
    • Very good37%
    • Average13%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “lap pool” (35 reviews)
    “sky train” (143 reviews)
    Free Internet
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Room Service
    Fitness centre
    Wheelchair Access
    Business Centre
    Dry Cleaning
    4.0 Star Hotel
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    Write a ReviewReviews (1,556)
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    1 - 5 of 1,470 reviews

    Reviewed 4 days ago

    The Metrotown Hilton is a fantastic property for families and large groups. We will definitely be staying here again. I recently made contact with the Hilton to inquire about a group reservation for our Field Lacrosse team who would be travelling over for Provincials. I...More

    1  Thank Stephanie B
    Hotel's Favourite
    Reviewed 1 January 2018

    I am here every week for work. The rooms are always well maintained. The staff are friendly and work very hard to make sure all of my needs are accommodated. This morning the staff in the Reflect Restaurant were amazing as they organized everything from...More

    1  Thank Darryl R
    Response from Sergio M, Guest Relations Manager at Hilton Vancouver MetrotownResponded 12 January 2018

    Dear Darryl R, Thank you so much for the 5 star review and for sharing it with the TripAdvisor community. Your feedback is very important to us, especially when coming from a frequent Diamond member, like yourself. As there are many options for accommodations in...More

    Reviewed 1 week ago

    We go up to Vancouver quite a bit and wanted to stay in a different part of town. This was a great location near to SkyTrain and also a lot of restaurants. It allowed us to stay in a good hotel for a great price...More

    Review collected in partnership with Hilton Hotels & Resorts
    Thank meliteknon
    Response from Michael F, Director of Operations at Hilton Vancouver MetrotownResponded 5 days ago

    Thank you for your great comments meliteknon, There is a lot to see and enjoy in the area and are very happy that we are able to provide you with a great central location for all your explorations. Thank you for your kind words and...More

    Reviewed 1 week ago

    Have to pay $16 a day for parking, first time my entire life having to pay additional for parking at a hotel! You have to pay to use the WIFI it’s not included, also no complementary breakfast. And staff was really rude and brief.More

    Review collected in partnership with Hilton Hotels & Resorts
    Thank 504kristyt
    Response from simon z, Manager at Hilton Vancouver MetrotownResponded 1 week ago

    Dear Kristy: Please let me take this opportunity to introduce myself. My name is Simon Zeng, Guest Services Manager at the Hilton Vancouver Metrotown. I would like to apologize the service that you received was below our expectation. Your feedback is extremely important for me...More

    Reviewed 1 week ago

    The Hilton Metrotown is in a great location for shopping and transporatation via Skytrain and bus. Friendly and courteous staff from registration to house keeping, to restaurant servers. Wonderful food at a good price in their restaurant. Super comfortable bed, decent selection of TV channels,...More

    Review collected in partnership with Hilton Hotels & Resorts
    Thank michaelcU9158RP
    Response from ChrisPerna, General Manager at Hilton Vancouver MetrotownResponded 1 week ago

    Dear michaelcU9158RP Thank you for your wonderful feedback. Our team strives to provide all guests with the best in product and service to all of our guests and it is reassuring from reading your response that we are executing it. Look forward to welcoming you...More

    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Free Internet
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    • Heated pool
    • Outdoor pool
    • Price range
    • US$127 - US$357 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Business Hotel in Burnaby
    • #2 Family Hotel in Burnaby
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 283
    • Reservation Options
    • TripAdvisor is proud to partner with Travelocity, Hotels.com, Booking.com, Orbitz, Hilton Hotels Direct, Expedia, Priceline, Agoda, Hotwire, HotelsforEveryone, HotelQuickly and getaroom.com so you can book your Hilton Vancouver Metrotown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Canada >
    • British Columbia >
    • Burnaby
    • Also Known As
    • Hilton Vancouver Metrotown Hotel Burnaby ,
    • Hilton Hotel Burnaby ,
    • Hilton Burnaby ,
    • Burnaby Hilton Metrotown
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    Traveller (298)
    Room & Suite (157)
    Dining (32)
    Pool & Beach (7)
    Business Centre & Event Rooms (4)
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    Ask a question
    Questions & Answers
    Jongmin L
    31 October 2017|
    AnswerShow all 4 answers
    Response from Elizabeth P | Property representative |
    Hi Jongmin L, We do have an outdoor lap pool which is open during winter. The temperature of the pool is around 83 degrees Fahrenheit which is warm enough to utilize the pool during the winter months. We also have a hot... More
    Mike S
    17 July 2017|
    AnswerShow all 6 answers
    Response from Elizabeth P | Property representative |
    Hi Mike S, The closest car rental is Avis. Its about a 5 minute walk from the hotel. Warmest Regards, Elizabeth
    9 May 2017|
    AnswerShow all 4 answers
    Response from Elizabeth P | Property representative |
    The hotel is located close to the Metrotown Skytrain Station. It is about a 5 minute walk. The train will take you downtown in under 20 minutes.
    Room Tips
    "Executive Floor is worth the upgrade."
    Read review
    "Ask for a room on opposite side of construction zone across the street."
    Read review
    "You want to be a HHonors member for sure. Build up points and also pick your own room."
    Read review
    "Ask for room with mountain view."
    Read review
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