Hilton Vancouver Metrotown

4.0

Location

Cleanliness

Service

Value

Certificate of Excellence

Explore beautiful Vancouver and experience all that the Metropolis at Metrotown, British Columbia's biggest shopping and entertainment complex, has to offer when you stay at the Hilton Vancouver-Metrotown. Located in the City of Burnaby with Vancouver Sky Train only yards away, the attractions and businesses of downtown Vancouver are within easy reach 20 min Skytrain ride.Stay connected and productive in the 24-hour business center or get to work at the large desk in each Guest room. Surf the web with in-room high-speed internet access (nominal charges apply). Watch a movie on the television or listen your favorite album when you connect your MP3 player to the radio alarm clock. Guests staying in one of the hotel's Executive Rooms or Suites enjoy exclusive access to the Executive Lounge, serving complimentary breakfast in the morning and refreshments in the evening.

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Property amenities

Pool

Restaurant

Fitness Centre with Gym / Workout Room

Room service

Bar/Lounge

Free Internet

Babysitting

Banquet Room

Breakfast Available

Business Centre with Internet Access

Concierge

Conference Facilities

Dry Cleaning

Heated pool

Hot Tub

Laundry Service

Meeting rooms

Multilingual Staff

Non-smoking hotel

Outdoor pool

Paid Internet

Paid Wifi

Public Wifi

Wheelchair Access

Room features

Air conditioning

Refrigerator in room

Non-smoking rooms

Suites

Good to know

HOTEL STYLE

Centrally Located

Mid-range

HOTEL CLASS

Hotel links

Visit hotel website

Special Offer:Price Match Guarantee

Hotel deals

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Contact

6083 McKay Ave, Burnaby, British Columbia V5H 2W7 Canada

+1 800-445-8667

Getting there

Vancouver Intl Airport13 km

Abbotsford Airport51 km

Metrotown5 min

Patterson8 min

See all nearby hotels

Nearby restaurants

Saffron Indian Cuisine

6 minIndian

See all nearby restaurants

Nearby attractions

Metropolis At Metrotown

5 minShopping Malls

SilverCity Metropolis Cinemas

5 minCinemas

CHQ Entertainment

5 minGame & Entertainment Centres

See all nearby attractions

1,719Reviews

458Photos

24Q+A

100Room tips

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Popular mentions

Good Hotel

Pro good hotel, nice and clean, everything went well checkin and checkout. lots of things to eat around and price i paid was reasonable. cons when using self park have to be careful as its a tight underground parking

Review collected in partnership with Hilton Hotels & Resorts

Date of stay: March 2019

Response from MichaelF8905, Director of Operations at Hilton Vancouver Metrotown

Responded 3 days ago

Hello shakebs2017, Thank you for taking the time to let us know about your recent stay and the great review! We are pleased that you enjoyed your visit and we look forward to seeing you again soon. Cheers, Michael

Hotel's Favourite

Felt like home

I was alone in the Hilton Metrotown for two weeks while working nearby. The staff is well trained and sincelejo care that you are taken care of to the best of their ability. I came down with a bad cold while there and they brought tea to my room without me asking because they…

Date of stay: January 2019

Response from MichaelF8905, Director of Operations at Hilton Vancouver Metrotown

Responded Jan. 30, 2019

Hell LeeE369, Thank you for your kind comments from your stay and I hope that you are better now. I am so very pleased to hear the team took care of you while you were not at your best. We are so very fortunate to have so many people who are passionate about our guests with us here. We look forward to seeing you again soon! Cheers, Michael

Vancouver business trip

This hotel looks very nice upon arrival. The room was good. The front desk welcoming. The location is ok, not many dining options nearby. It appears with all the construction that some more options might be arriving soon. The breakfast staff was slow and not very helpful.

Review collected in partnership with Hilton Hotels & Resorts

Date of stay: March 2019

Response from MichaelF8905, Director of Operations at Hilton Vancouver Metrotown

Responded 1 week ago

Hello mgdevine, Thank you for taking the time to let us know about your recent stay. I am pleased that you enjoyed yourself and we are also looking forward to the completion of our room refresh and seeing how all our guests will enjoy the updates! Thank you for letting us know about your breakfast experience, I apologize for the slow service, that is not the style we have come to expect from our breakfast service team and we will ensure to address this with them. We look forward to seeing you again soon! Cheers, Michael

Needs renovation

This hotel is out of the city of Vancouver and takes about 25 minutes on the sky train, station is nearby. Also there is a large mall around the corner. We arrived into Vancouver airport and the taxi cost is approx $40 each way. Hotel itself is quite average for a Hilton,…

Date of stay: March 2019

Response from MichaelF8905, Director of Operations at Hilton Vancouver Metrotown

Responded 1 week ago

Hello FingerFlyer, Thank you for taking the time to share your thoughts from your recent stay with us. As you noted we are currently under a room renovation, I am sorry you were unable to enjoy one of our newly refreshed rooms, but hopefully you will be back again to see the updates we have made. We appreciate your comments regarding our Executive lounge and we will review the offerings to see how we can better improve them. Thank you again for taking the time to share your comments and we look forward to seeing you again soon. Cheers, Michael

Great Location and Staff

This Hilton is located across the street from Metrotown Mall and right by a Sky Train station which is very convenient if you want to head into Vancouver proper. The room was clean and generally very pleasant. We visited the onsite lounge late in the evening for snacks and…

Date of stay: February 2019

Response from MichaelF8905, Director of Operations at Hilton Vancouver Metrotown

Responded 1 week ago

Hello AyleenDority, Thank you very much for taking the time to share your comments from your recent stay with us. We appreciate the feedback you have given us and are reviewing our steps on how to better improve our communication with our guests to make your stay as seamless as possible! Thank you again for choosing to stay with us and we look forward to seeing you again soon. Cheers, Michael

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Hi, can i book a room for a relative who’s 17 years old? For 10-15 days?

Hello Tourist64192160297, Good question, it does come up quite frequently. The legal age in BC is 19 so you have to be minimum 19 yrs old. The person who books the room with a credit card must be there at check in, with the card, for the hotel to verify it. I hope this answers your question.

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Executive Lounge amenities include what besides breakfast? Snack? Beverages? Type? 24 hour?

Hello Arubalisa, The Opal or Executive Lounge offers a hot breakfast selection Monday to Friday 6am to 9am & Saturday & Sunday 7am to 10am. Items include a rotating selection of eggs, bacon, pork sausage, pastries and fresh fruit along with juice and hot beverages. We offer a hot food selection in the evening Monday to Sunday 5pm to 9pm that includes a rotating selection of 2 hot items, snack items, and cold appetizers. The Opal Lounge accessible 24hours and during the non-service times we offer light snacks and hot beverages. I hope this answers your question. Cheers!

What is the highest floor possible? Which floor is considered HHonors floor? I am Diamond and trying to pick BEST room. Any suggestions?

The highest floor possible is 18. I am HH member and I was in room 1512 (I choose the room via the Hilton app). This room faces the mall and is on McKay. When I was there in May (2018), there was construction going on across the street.

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For Payments are they debit/credit/cash/MasterCard?

I used a credit card.

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For Payments are they debit/credit/cash/MasterCard?

Yes

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