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Hilton Vancouver Metrotown

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Traveller (428)
Room & Suite (215)
Dining (28)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Explore beautiful Vancouver and experience all that the Metropolis at Metrotown, British Columbia's biggest shopping and entertainment complex, has to offer when you stay at the Hilton Vancouver-Metrotown. Located in the City of Burnaby with Vancouver Sky Train only yards away, the attractions and businesses of downtown Vancouver are within easy reach 20 min Skytrain ride.Stay connected and productive in the 24-hour business center or get to work at the large desk in each Guest room. Surf the web with in-room high-speed internet access (nominal charges apply). Watch a movie on the television or listen your favorite album when you connect your MP3 player to the radio alarm clock. Guests staying in one of the hotel's Executive Rooms or Suites enjoy exclusive access to the Executive Lounge, serving complimentary breakfast in the morning and refreshments in the evening.
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Property amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room service
Bar/Lounge
Free Internet
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Paid Internet
Paid Wifi
Public Wifi
Wheelchair Access
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Room features
Air conditioning
Refrigerator in room
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Centrally Located
Mid-range
HOTEL CLASS
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Special Offer:Price Match Guarantee
Hotel deals
1,719Reviews
458Photos
24Q+A
100Room tips
Traveller rating
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Popular mentions
Pro good hotel, nice and clean, everything went well checkin and checkout. lots of things to eat around and price i paid was reasonable. cons when using self park have to be careful as its a tight underground parking
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Review collected in partnership with Hilton Hotels & Resorts
Response from MichaelF8905, Director of Operations at Hilton Vancouver Metrotown
Responded 3 days ago
Hello shakebs2017, Thank you for taking the time to let us know about your recent stay and the great review! We are pleased that you enjoyed your visit and we look forward to seeing you again soon. Cheers, Michael
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Hotel's Favourite
I was alone in the Hilton Metrotown for two weeks while working nearby. The staff is well trained and sincelejo care that you are taken care of to the best of their ability. I came down with a bad cold while there and they brought tea to my room without me asking because they
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Response from MichaelF8905, Director of Operations at Hilton Vancouver Metrotown
Responded Jan. 30, 2019
Hell LeeE369, Thank you for your kind comments from your stay and I hope that you are better now. I am so very pleased to hear the team took care of you while you were not at your best. We are so very fortunate to have so many people who are passionate about our guests with us here. We look forward to seeing you again soon! Cheers, Michael
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This hotel looks very nice upon arrival. The room was good. The front desk welcoming. The location is ok, not many dining options nearby. It appears with all the construction that some more options might be arriving soon. The breakfast staff was slow and not very helpful.
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Review collected in partnership with Hilton Hotels & Resorts
Response from MichaelF8905, Director of Operations at Hilton Vancouver Metrotown
Responded 1 week ago
Hello mgdevine, Thank you for taking the time to let us know about your recent stay. I am pleased that you enjoyed yourself and we are also looking forward to the completion of our room refresh and seeing how all our guests will enjoy the updates! Thank you for letting us know about your breakfast experience, I apologize for the slow service, that is not the style we have come to expect from our breakfast service team and we will ensure to address this with them. We look forward to seeing you again soon! Cheers, Michael
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This hotel is out of the city of Vancouver and takes about 25 minutes on the sky train, station is nearby. Also there is a large mall around the corner. We arrived into Vancouver airport and the taxi cost is approx $40 each way. Hotel itself is quite average for a Hilton,
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Response from MichaelF8905, Director of Operations at Hilton Vancouver Metrotown
Responded 1 week ago
Hello FingerFlyer, Thank you for taking the time to share your thoughts from your recent stay with us. As you noted we are currently under a room renovation, I am sorry you were unable to enjoy one of our newly refreshed rooms, but hopefully you will be back again to see the updates we have made. We appreciate your comments regarding our Executive lounge and we will review the offerings to see how we can better improve them. Thank you again for taking the time to share your comments and we look forward to seeing you again soon. Cheers, Michael
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This Hilton is located across the street from Metrotown Mall and right by a Sky Train station which is very convenient if you want to head into Vancouver proper. The room was clean and generally very pleasant. We visited the onsite lounge late in the evening for snacks and
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Response from MichaelF8905, Director of Operations at Hilton Vancouver Metrotown
Responded 1 week ago
Hello AyleenDority, Thank you very much for taking the time to share your comments from your recent stay with us. We appreciate the feedback you have given us and are reviewing our steps on how to better improve our communication with our guests to make your stay as seamless as possible! Thank you again for choosing to stay with us and we look forward to seeing you again soon. Cheers, Michael
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Photo provided by managementHilton Vancouver Metrotown
King Deluxe Room
Room 3
Room 2
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Hello Tourist64192160297, Good question, it does come up quite frequently. The legal age in BC is 19 so you have to be minimum 19 yrs old. The person who books the room with a credit card must be there at check in, with the card, for the hotel to verify it. I hope this answers your question.
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Executive Lounge amenities include what besides breakfast? Snack? Beverages? Type? 24 hour?
Hello Arubalisa, The Opal or Executive Lounge offers a hot breakfast selection Monday to Friday 6am to 9am & Saturday & Sunday 7am to 10am. Items include a rotating selection of eggs, bacon, pork sausage, pastries and fresh fruit along with juice and hot beverages. We offer a hot food selection in the evening Monday to Sunday 5pm to 9pm that includes a rotating selection of 2 hot items, snack items, and cold appetizers. The Opal Lounge accessible 24hours and during the non-service times we offer light snacks and hot beverages. I hope this answers your question. Cheers!
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The highest floor possible is 18. I am HH member and I was in room 1512 (I choose the room via the Hilton app). This room faces the mall and is on McKay. When I was there in May (2018), there was construction going on across the street.
2 votes
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I used a credit card.
1 vote
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Yes
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"Ask for a high floor room on the side that views the mountains. Great view on a clear day."
"Explore the local restaurants like Sushi Garden on "Kingsway". We really enjoyed the Opal Room to watch the sun rise and set."
"poor front desk service"
"Choose an Executive room not facing the construction site"
"Ask for a room on a high floor and in a corner of the hotel."
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PRICE RANGE
US$142 - US$306 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton vancouver metrotown hotel burnabyhilton hotel burnabyhilton burnabyburnaby hilton metrotown
LOCATION
CanadaBritish ColumbiaBurnaby
NUMBER OF ROOMS
283
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