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All reviews the executive lounge crystal mall diamond member food court chinese mall across the street self parking metro town largest mall underground parking chinese food public transportation hot tub king suite convenient location sky train station shopping
The entire staff was excellent and went beyond expectations. My companion became ill and they went out of their way to make her feel better. The manager went as far as going out to get pain medication for her and having a microwave brought to...More
Response from MichaelF8905, Director of Operations at Hilton Vancouver MetrotownResponded today
Thank you very much for taking the time to leave your kind comments from you recent stay. I am sorry your companion was not feeling well, I hope they are better now, and I am pleased we were able to provide some assistance....More
This hotel is about 20 minutes from downtown Vancouver. There is a sky train that you can catch about 2 blocks away which will take you to downtown Vancouver in 20 minutes and only cost $4.20 cents per person one way. Where as a cab...More
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Response from MichaelF8905, Director of Operations at Hilton Vancouver MetrotownResponded September 17, 2018
Thank you for taking the time to leave your comments about your recent stay with us. I am glad that you enjoyed your room and the team took great care of you.
I am sorry that you had a strange experience while dining...More
We booked total 9 room for our family for 3 days at the end of Oct , everything is below average and the front desk service is even worst ,1) Check in : The front desk lady said we need to pay $14 per room...More
If you expect to get reimbursed, make sure you spend time at the front desk or calling them up after your visit to remind them to send your receipt to you. This Hilton doesn't do it automatically. Drives me NUTS! I have a much better...More
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We found this hotel perfect for a weekend getaway. It's close to Metrotown shopping center and to the Crystal Mall. Crystal mall for those that dont know is Asian focused; it's a great for food,farmers market, and herbal medicines. So many restaurants to dine near...More
Explore beautiful Vancouver and experience all that the Metropolis at Metrotown, British Columbia's biggest shopping and entertainment complex, has to offer when you stay at the Hilton Vancouver-Metrotown. …MoreLocated in the City of Burnaby with Vancouver Sky Train only yards away, the attractions and businesses of downtown Vancouver are within easy reach 20 min Skytrain ride.Stay connected and productive in the 24-hour business center or get to work at the large desk in each Guest room. Surf the web with in-room high-speed internet access (nominal charges apply). Watch a movie on the television or listen your favorite album when you connect your MP3 player to the radio alarm clock. Guests staying in one of the hotel's Executive Rooms or Suites enjoy exclusive access to the Executive Lounge, serving complimentary breakfast in the morning and refreshments in the evening. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Response from MichaelF8905 | Property representative |
The Opal or Executive Lounge offers a hot breakfast selection Monday to Friday 6am to 9am & Saturday & Sunday 7am to 10am. Items include a rotating selection of eggs, bacon, pork sausage, pastries and... More
The Opal or Executive Lounge offers a hot breakfast selection Monday to Friday 6am to 9am & Saturday & Sunday 7am to 10am. Items include a rotating selection of eggs, bacon, pork sausage, pastries and fresh fruit along with juice and hot beverages.
We offer a hot food selection in the evening Monday to Sunday 5pm to 9pm that includes a rotating selection of 2 hot items, snack items, and cold appetizers.
The Opal Lounge accessible 24hours and during the non-service times we offer light snacks and hot beverages.
I hope this answers your question.
The highest floor possible is 18. I am HH member and I was in room 1512 (I choose the room via the Hilton app). This room faces the mall and is on McKay. When I was there in May (2018), there was construction going on across... More
The highest floor possible is 18. I am HH member and I was in room 1512 (I choose the room via the Hilton app). This room faces the mall and is on McKay. When I was there in May (2018), there was construction going on across the street.