Executive Suites Hotel & Conference Centre, Metro Vancouver
4201 Lougheed Hwy, Burnaby, British Columbia V5C 3Y6 Canada
Lowest prices for your stay
Get rewarded with One Key
Get rewarded with One Key
US$140
US$107
Booking.com
Priceline
travelup.comUS$140
View all 17 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Full view
View all photos (141)141
Room & Suite (32)
Dining (9)
About
#3 of 27 hotels in Burnaby
Location
Cleanliness
Service
Value
All Suites with microwave, refrigerator and coffee maker in every room.In a city ranked among the world's most beautiful, the Executive Hotel Burnaby blends elegance and efficiency to give you a four star, boutique hotel experience just 15 minutes from the bustle of downtown Vancouver. Everything is within steps from the hotel's door - from business to sports, dining, shopping and entertainment in Burnaby, BC.Exuding style without pretension, the Executive Hotel in Burnaby, BC has won enduring acclaim from its guests for our Burnaby hotel's attitude, amenities, and atmosphere. Our boutique hotels inviting ambiance awaits you. Visit the Executive Hotel & Convention Centre Burnaby today! Explore the Executive Experience
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Car park
Free High Speed Internet (WiFi)
Pool
Breakfast available
Kids stay free
Business Centre with Internet Access
Conference facilities
Baggage storage
Wifi
Hot bath
Outdoor pool
Heated pool
Fence around pool
Vending machine
Banquet room
Meeting rooms
Non-smoking hotel
ATM on site
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Show more
Room features
Air conditioning
Desk
Housekeeping
Safe
Microwave
Cable / satellite TV
Sofa bed
Bath / shower
Separate living room
Sofa
Telephone
Wardrobe / wardrobe
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Show more
Room types
City view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Mid-range
Languages Spoken
English
Location
69Somewhat walkable
Grade: 69 out of 100
66Restaurantswithin 1 km
1Attractionwithin 1 km
4201 Lougheed Hwy, Burnaby, British Columbia V5C 3Y6 Canada
Getting there
GilmoreVancouver Sky Train5 min
Brentwood Town CentreVancouver Sky Train9 min
Rental CarsSee all Burnaby car hire
922Reviews9Q+A100Room tips
Reviews
Traveller rating
- 524
- 196
- 110
- 53
- 39
Time of year
Traveller type
Language
More
Selected filters
- Filter
- English
Popular mentions
Sort by:
Most Recent
This property is a fantastic facility. The front desk staff are extremely friendly and helpful. Frank, Lisa and Polyana lead an exceptional staff. The restaurant is fabulous and the rooms are very clean. What more could you ask for?
Read more
Date of stay: November 2023Trip type: Travelled on business
Value
Location
Service
Room Tip: Book here!1
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Frank Scott, Guest Services / Front Office at Executive Suites Hotel & Conference Centre, Metro Vancouver
Responded 4 days ago
Thank you! We are very thankful for your kind review. It is delightful to know that you enjoyed our team, rooms, and restaurant. Thank you again and have a wonderful day.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The absolute worst hotel ever. When I arrived at 11 PM after a few flight delays, they told me that they never received my reservation. After showing them the confirmation email, it changed to that I arrived too late to check in. I eventually had to find a new hotel after they said I would be refunded but they didn't have any vacancy. Two weeks later, they re-charge my card for $300 for a no-show fee. Called them and they said I "never showed up" and they refused to remove the charge. After disputing the charge wit my CC company, the hotel management told them I never showed up and I still haven't received my money back. Avoid this hotel at all costs. They are a scam and really awful people.
Read more
Date of stay: June 2023Trip type: Travelled on business
Value
Location
Service
Room Tip: Avoid this hotel at all costs
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Frank Scott, Guest Services / Front Office at Executive Suites Hotel & Conference Centre, Metro Vancouver
Responded Oct 18, 2023
Hello Garrett, I am sorry that you feel that way. But we did have an Expedia reservation that we held for your arrival on July 9th. When you did not arrive you were charged the "no show" fee and your Expedia booking was marked as a "no show" and released on July 10th. So if you arrived on July 9th I don't see how you would have been told that you did not have a room. If you arrived on July 10th or later then you would not have had a reservation because it would have been changed to on night and checked out on July 10th at 11:00am. I can send you the Transaction Log of changes on your reservations if you would like. We were asked on June 26th to make a reservation for you. Your reservation was entered into our system on June 26th. You were assigned a room on July 9th. Your reservation was checked in 22:46 (which is standard policy for guests that have not arrived yet) so that we could run our daily audit. Your reservation was then checked out at 11:45am and marked as a "no show". You requested that Expedia make you a reservation. We made and held that reservation and processed it as per our policy. The details of events that you outlined above leave me with more questions then answers. Do you remember who you dealt with at the Front Desk? Did you arrive after July 9th due to your flight issues?
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed at Executive Suites Burnaby for a month. I found the staff very helpful, and the location was great as the hotel is close to public transport, shops and restaurants/takeaways. The food in the Acqua restaurant was very good.
Read more
Date of stay: May 2023Trip type: Travelled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Frank Scott, Guest Services / Front Office at Executive Suites Hotel & Conference Centre, Metro Vancouver
Responded Aug 15, 2023
Hello, Thank you for being our guest. We are very happy that you had a nice visit and hope to see you again next time you are in the area.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Raghav at the front desk was the difference between staying and not staying here. He was polite, and so very helpful. I will encourage everyone I know to go to this hotel and we will be back here next time. Thank you so much Raghav!!!!
Read more
Date of stay: May 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Frank Scott, Guest Services / Front Office at Executive Suites Hotel & Conference Centre, Metro Vancouver
Responded Jun 10, 2023
Hello, Thank you for taking the time to provide us with feedback about your recent visit. We are delighted that you were comfortable and found our team helpful. I have put your review up on the staff board for everyone to see what a wonderful job Raghav did. Have a wonderful day.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great suites. Separate bedroom from sitting area. Great little kitchenette (kettle included for this tea drinker). Lovely comfortable beds and very assertive (yes assertive) air conditioning). Beautifully presented despite its age. Staff in bar lovely. Attentive service. Close to train and shopping centers (short walk).
Read more
Date of stay: June 2023Trip type: Travelled as a couple
Room Tip: Avoid rooms over front entrance - people coming and going late night and early morning.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Frank Scott, Guest Services / Front Office at Executive Suites Hotel & Conference Centre, Metro Vancouver
Responded Jun 10, 2023
Hello, Thank you! We are very happy that you were comfortable. Have a wonderful day.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Really nice room, micro- fridge spotless jacuzzi, amazing restaurant. Free laundry is nice but only one machine and freezing water- had to dry clothes 5x. Pay laundry would have been nicer. We snagged the balcony unit, which I hear is next to impossible. Really nice staff. The view was of the highway and construction but who cares? We were there to enjoy the city. Walkable. Tim Hortons, Cactus and a few others within 1 minute walk and incredible shopping within 10 minute walk. Parking not bad, $12 I think. Cheaper than downtown.
Read more
Date of stay: March 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: Nope...it's fantastic. Just do it. Everything else has $40+ parking.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
This hotel and its staff are truly amazing. Very easy to work with and they are incredibly accommodating. Although they run a business, they are not looking at profits, they just want to ensure their customers are satisfied. I keep going to this hotel year after year for some sort of function and they always deliver exceptional service. A special shout out to Trish, Richard, Nunu, Steve, Asiri, Zememfes and Shirley for making our last event a memorable one.
Read more
Date of stay: March 2023Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Frank Scott, Guest Services / Front Office at Executive Suites Hotel & Conference Centre, Metro Vancouver
Responded Apr 7, 2023
Thank you very much for the kind words. We are delighted that you had a good visit. It is always our pleasure to host your members and functions. Hope to see you again!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great place to stay. Friendly and competent staff ready to help at any moment. From management right down to cleaning staff. I won’t stay anywhere else. There are many options available in this city but I won’t stay anywhere else. Great central location close to all the amenities.
Read more
Date of stay: January 2023Trip type: Travelled on business
Value
Location
Service
Room Tip: Great central location. Easy to get to. Lots of parking.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Frank Scott, Guest Services / Front Office at Executive Suites Hotel & Conference Centre, Metro Vancouver
Responded Jan 28, 2023
We are delighted that you had a nice visit and enjoyed you stay. We look forward to seeing you again.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great hotel in an area that has great restaurants and shopping close by. For all my foodies out there, there are some amazing Japanese, Vietnamese, and bakery/coffee spots very close by. The hotel itself was slightly dated but very well maintained. The staff was extremely courteous without being cheesy or fake, very professional. The room was clean and large for one person. If you are into whirlpool bathing, you’re in luck. I’d easily stay here again as my experience was top notch.
Read more
Date of stay: January 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Frank Scott, Guest Services / Front Office at Executive Suites Hotel & Conference Centre, Metro Vancouver
Responded Jan 7, 2023
Thank you for letting us know about your recent visit. We are delighted that you were comfortable. Did you get a chance to try the Noodle Guy or Sushi Garden? Those are my choices in the area. Hope to see you with your next visit. Have a wonderful day.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hot water unavailable the first night but worked the remainder of my stay. One wait person was not very friendly. Room was clean and bed was comfortable. The hotel could use some updates. In a good locale. close to Sky train and Malls.
Read more
Date of stay: December 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Frank Scott, Guest Services / Front Office at Executive Suites Hotel & Conference Centre, Metro Vancouver
Responded Jan 4, 2023
Hello Doris, We are very sorry for the issue with the hot water. We did have a burst pipe that caused a short disruption. I know it was at an inconvenient time and we thank you for your understanding. We are planning to do work to update and refresh our rooms. Check back with us on any return visit you have planned. Have a Happy New Year.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$133 - US$160 (Based on Average Rates for a Standard Room)
LOCATION
CanadaBritish ColumbiaBurnabyWillingdon Heights
NUMBER OF ROOMS
125
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your ListingExecutive Suites Hotel & Conference Centre, Metro Vancouver - UPDATED 2023 Prices, Reviews & Photos (Burnaby, British Columbia) - Tripadvisor
Frequently Asked Questions about Executive Suites Hotel & Conference Centre, Metro Vancouver
Which popular attractions are close to Executive Suites Hotel & Conference Centre, Metro Vancouver?
Nearby attractions include Deeley Motorcycle Exhibition (1.0 km).
What are some of the property amenities at Executive Suites Hotel & Conference Centre, Metro Vancouver?
Some of the more popular amenities offered include free wifi, a pool, and a hot tub.
Which room amenities are available at Executive Suites Hotel & Conference Centre, Metro Vancouver?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Executive Suites Hotel & Conference Centre, Metro Vancouver?
Guests can enjoy breakfast during their stay.
Is parking available at Executive Suites Hotel & Conference Centre, Metro Vancouver?
Yes, a parking garage is available to guests.
What are some restaurants close to Executive Suites Hotel & Conference Centre, Metro Vancouver?
Conveniently located restaurants include Cactus Club Cafe North Burnaby, JOEY Burnaby, and The Keg Steakhouse + Bar - Burnaby.
Are there opportunities to exercise at Executive Suites Hotel & Conference Centre, Metro Vancouver?
Yes, guests have access to a pool during their stay.
Are any cleaning services offered at Executive Suites Hotel & Conference Centre, Metro Vancouver?
Yes, dry cleaning and laundry service are offered to guests.
Does Executive Suites Hotel & Conference Centre, Metro Vancouver offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Executive Suites Hotel & Conference Centre, Metro Vancouver?
Many travellers enjoy visiting Deep Cove (7.8 km), Ceperley House (4.2 km), and Gaoler's Mews (7.0 km).
Does Executive Suites Hotel & Conference Centre, Metro Vancouver have any great views?
Yes, guests often enjoy the city view available here.