We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Element Vancouver Metrotown

5988 Willingdon Ave, Burnaby, British Columbia V5H 0E5 Canada
avatar-imageavatar-imageavatar-image
Traveller (350)
Dining (21)
Room & Suite (20)

View prices for your travel dates

Marriott Bonvoy member rate available
Hotel direct offer!Earn points toward free nights.
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

#2 of 10 hotels in Burnaby
Location
Cleanliness
Service
Value
Energize at Element Vancouver Metrotown in a smarter space in Burnaby, B.C. Our open-flow guest rooms are designed to meet all your needs, with fully-equipped kitchens, the signature Heavenly Bed®, and more, all thoughtfully arranged to rejuvenate you for work or play. Maintain your balance. Our state-of-the-art fitness center, refreshing pool, and healthy food options all help you be at your best. Bright and open multi-purpose public spaces.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Patio
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Paid private parking on-site
Car park
Wifi
Paid internet
Hot bath
Indoor pool
Heated pool
Saltwater pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Snack bar
Wine / champagne
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Convenience store
Currency exchange
Newspaper
Non-smoking hotel
Outdoor furniture
Picnic area
Sun terrace
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Show more
Room features
Bathrobes
Air conditioning
Desk
Fireplace
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Housekeeping
Safe
Seating area
Sofa
Telephone
Wardrobe / wardrobe
Iron
Private bathrooms
Wake-up service / alarm clock
Kitchenette
Dishwasher
Microwave
Refrigerator
Stovetop
Kitchenware
Flatscreen TV
Complimentary toiletries
Hair dryer
Show more
Room types
Mountain view
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Quiet
Languages Spoken
English, French
Hotel links
Special Offer:Earn points toward free nights.

Location

5988 Willingdon Ave, Burnaby, British Columbia V5H 0E5 Canada
Element Vancouver Metrotown
435Reviews14Q+A91Room tips
Traveller rating
  • 239
  • 153
  • 29
  • 4
  • 10
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
avatar-image
grace f wrote a review Jan 2024
Burnaby, Canada1 contribution
the service was great, everyone was nice, the food was really good and fresh,the cleaning ladies were very helpful when we had extra garbage or in need of towels. close to old orchard mall and metrotown mall. we stayed at the hotel till our new apartment was ready
Read more
Date of stay: December 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Josie wrote a review Dec 2023
Manchester, United Kingdom115 contributions121 helpful votes
Stayed here recently and i've been surprised with a complimentary room upgrade. The room I was upgraded to was a suite I believe with a separate living room, kitchen and a beautiful balcony. The view was amazing, especially in the morning when we were above the clouds. Very high standard of rooms, and bed was so comofrtable I had a great nights sleep and quiet which was key for me. Powerful shower, and complimentary breakfast offered for guests which was plentiful. One thing I'd say is the lobby/parkade/bedrooms locations are confusing as lobby is actually below street level.
Read more
Date of stay: November 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Robin S wrote a review Nov 2023
Canada51 contributions16 helpful votes
Outstanding. Beautiful room with a great view. Loved the heavy duvet for sleeping, desk, sitting area, superb breakfast every morning. Great stay. Highly recommend. With a stove, fridge and microwave, a grocery across the street, plus lots of great restaurants within walking distance, tons of eating options.
Read more
Date of stay: November 2023Trip type: Travelled on business
Room Tip: Parking is not plentiful. Not a large amount of spots.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Foodie_56789 wrote a review Oct 2023
Edmonton, Canada69 contributions46 helpful votes
Clean hotel. Rooms come with a well equipped kitchen. Breakfast is a nice perk, however it was a smaller breakfast than I’ve received at other hotels. Pool & hot tub are small but still nice. (There is also a sauna which was a bonus). Conveniently located by a mall & 10 min walk from sky train.
Read more
Date of stay: October 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Marilyn5129 wrote a review May 2023
Burnaby, Canada31 contributions9 helpful votes
Great hotel in a great location with shops and restaurants near by. Close to Metrotown Skytrain station and Metrotown Shopping Centre. Easy access to cruise terminal by skytrain. Enjoyed the pool and hot tub. Would stay here again.
Read more
Date of stay: February 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Alice L wrote a review Apr 2023
London, United Kingdom279 contributions87 helpful votes
The standard has fallen since my last long stay 4 to 5 years ago. Our blanket was torn at one of the corners. We didn't notice it until we found the floor filled with white particles. A new replacement was not any much better. We just put it away. We didn't complain. One night there was no hot water for shower, it did not come back until the next morning at about 10 am. We didn't complain. Then came a disappointing event that I feel that I have to complain. I left two vacuum packed and sealed bag of dried oysters, weighed one pound each, in the freezer when I checked out. I called the hotel and went back 4 hours later but was told they were thrown away as garbage. Those bags could never be mistaken as garbage or leftover food. They were expensive and well packed. However, no one cared to check with me even though the hotel had my contact phone and email address. Added to my distress was the attitude of the reception who only wanted to send me away and did not bother to help. When I offered to look through the garbage myself, the male receptionist told me that the garbage had just been moved our of the premises. How convenient.
Read more
Date of stay: April 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Element Vancouver Metrotown, Guest Services / Front Office at Element Vancouver Metrotown
Responded May 1, 2023
Dear Al532, Please accept our sincerest apologies for the experience you faced during your stay. I will make sure our Executive Housekeeper gets the feedback to take appropriate actions. Unfortunately, we had an issue with the hot water during Saturday morning, it is definitely not a reflection of the product or service we strive to deliver. Hotels in general will throw away any perishable items left behind, this is related to Food Safe. On the other hand, a reasonable number of guest left items behind as they do not need them anymore. Please do not hesitate to contact me directly at atorres@elementmetrotown.com if you wish to discuss your stay. Again, we are sorry for the inconveniences during your stay and I really hope you can give us another chance in the future. Alan Torres Guest Experience Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
PamH wrote a review Apr 2023
Edmonton, Canada30 contributions63 helpful votes
This is our second year in a row booking at the Element Metrotown Burnaby for our soccer tournaments. Roxanne in group bookings was super helpful and awesome to work with because she helped me organized the accommodations. I had no idea what I was doing. Rafael at the front desk was friendly, helpful and he remembers everything. The location was excellent with many food options, groceries, and a mall. The rooms were spacious and gorgeous with great views. The kitchen with full fridge was very convenient for 4 occupancies. The beds are also very comfortable. We will definitely return to this hotel.
Read more
Date of stay: April 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
avid traveler wrote a review Mar 2023
5 contributions7 helpful votes
Stayed at the hotel for 5 nights in early March. My go-to place every time we are in Vancouver. Kudos to Andrei Capuli who went the extra mile to accommodate our needs. Keep up the excellent service!!!
Read more
Date of stay: March 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
scotty56434 wrote a review Feb 2023
Canada19 contributions26 helpful votes
Hotel is well located. Grocery store, pharmacy, BC Liqor, restaurants all nearby. Kitchen is well equipped. Room heating has a mind of its own. I stay here quite often, but will start looking elsewhere because the top tier internet is too slow every time I stay.
Read more
Date of stay: March 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Codiak! wrote a review Jan 2023
Abbotsford, Canada10878 contributions645 helpful votes
+1
As the subject header notes the staff here are exemplary! The location is outstanding too as it has a grocery store, liquor store, (and cannabis store if that is your thing) right across the street. Within walking distance is the HUGE Metrotown Mall. We will definitely be back!
Read more
Date of stay: January 2023
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Previous
123456
Not the right property for you?
There are more places to choose from in the Burnaby area.
PRICE RANGE
C$235 - C$359 (Based on Average Rates for a Standard Room)
LOCATION
CanadaBritish ColumbiaBurnaby
NUMBER OF ROOMS
169
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

Element Vancouver Metrotown - UPDATED 2024 Prices, Reviews & Photos (Burnaby, British Columbia) - Hotel - Tripadvisor

Frequently Asked Questions about Element Vancouver Metrotown
Which popular attractions are close to Element Vancouver Metrotown?
Nearby attractions include Metropolis At Metrotown (0.4 km), Bamboozled Escape Games (0.2 km), and SilverCity Metropolis Cinemas (0.4 km).
What are some of the property amenities at Element Vancouver Metrotown?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Element Vancouver Metrotown?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Element Vancouver Metrotown?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Element Vancouver Metrotown?
Yes, a parking garage and paid private parking on-site are available to guests.
What are some restaurants close to Element Vancouver Metrotown?
Conveniently located restaurants include Trattoria Burnaby, Sushi Garden, and Saffron Indian Cuisine.
Are there opportunities to exercise at Element Vancouver Metrotown?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Element Vancouver Metrotown?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Element Vancouver Metrotown?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Element Vancouver Metrotown offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Element Vancouver Metrotown?
The staff speaks multiple languages, including English and French.