The rooms were fine, the breakfast was good, but the customer service was awful. We called the day before our stay to see if could check in early and were told we could check in at 2. Upon arrival, the staff said that there would be a $30 fee for checking in before 3, even though…
Everyone was so kind and helpful. They went out of the way to make sure everything was good. Breakfast had so many options and it was delicious.the pool was fun and warm. We will definitely be coming back.
Very clean property. It also helps that it is a new property. Breakfast was wonderful. Just about the best breakfast at any 3 star hotel I have stayed - it actually has variety (all food groups). Check in was a breeze. It would have been even better if they had built an actual re…
The hotel staff were friendly and pleasant. There is a really nice gym with new equipment. Very good selection for breakfast buffet including waffles, eggs with melted cheese and bacon, and hash browns. A very pleasant stay!
Hands down one of the nicest and cleanest places you'll stay. Great attentive staff. Can't go wrong staying here at the Best Western in Okotoks. Parking lot is well lighted at night so you feel very safe early in the morning and after the sun goes down.
"Northside rooms facing empty field so very quiet"
"The king suite does not have a separate bedroom. The living room and bedroom are in one space, with a very short wall dividing the two."
"If you are here on the weekend I'd suggest if your not part of a team of some sort to see if there are teams there. The 4th floor was ok"
"Check in with Josie was pleasurable and quick. Ros has great suggestions on where to eat. Mairi is always friendly and greets you with a smile every morning. Marie runs a great breakfast spread."
"Main floor is busy, suggest 2nd floor or higher."