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Holiday Inn Express Edmonton International Airport

Expedia.comUS$75*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Holiday Inn Express Edmonton International Airport
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193 Reviews from our TripAdvisor Community

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Showing 191: English reviews
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Toronto, Canada
Reviewed 3 days ago NEW

Interestingly reading some of the reviews and the lady who provided awful service upon check in to some guest, I must have gotten her! She was running from the Holiday Inn back to the HIE. I had 3 bags coming in, she thanked me for being a gold member, but then the awful "ID & CREDIT CARD" - by which...

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Helpful?
Thank Spencertraveller
Regina, Canada
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago

Stayed two nights here over a holiday weekend and were very impressed with the rooms. They were large and spacious with everything we needed. Went down for breakfast the first morning and by the time we came back the room had been made up already. The breakfast was ok offering both hot and cold items. Had a bit of a...

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Helpful?
Thank hunter32
About Hotel's Favourite Review
Grande Prairie, Canada
Reviewed 4 weeks ago via mobile

We had an issue of a dementia patient wandering away from on his supervised room. He was wandering around lost when we found him by the elevators. We took him to the front desk and Leanne tried a variety of rooms till we found where he belonged. The rooms were reserved for a wedding and she made phone calls and...

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Helpful?
Thank A May M
Reviewed 4 weeks ago

Decent hotel with good service and good breakfast BUT there is a train right by the hotel that goes by many times every night and is VERY loud. They give you complimentary ear plugs but it just isn't enough. I like to be able to open the window (which is why I chose this hotel so that's a plus), but...

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Helpful?
Thank KellyTobler
IHGService, Guest Relations Manager at Holiday Inn Express Edmonton International Airport, responded to this review

Dear KellyTobler, Thank you so much for your feedback and for staying with us. I am happy to read you appreciate our accommodating staff and breakfast that was served during your stay. However, it is of great concern that the outside noise levels was disturbing. I am sorry that not everything measured up to your expectations. As one of our...

Reviewed 4 weeks ago via mobile

We chose to stay at this hotel because of the reviews online, I can honestly say I have never been so disappointed. We checked in on April 18 expecting a fantastic stay, problems began almost as soon as we arrived. We have the front desk girl our names and she advised us that we did not have a reservation at...

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Helpful?
Thank TravellingLizard79
IHGService, Guest Relations Manager at Holiday Inn Express Edmonton International Airport, responded to this review

Dear TravellingLizard79, Thank you for bringing your concern to my attention. I'm very sorry for the troubles that you've experienced starting from the check in process to the unpleasant smell in your assigned room. It is our goal to always provide the best hotel experience to our guests and your comments will help us know what areas we need to...

London, United Kingdom
Reviewed 11 April 2017 via mobile

I stayed at this hotel many times in the past. On the last stay however I forgot some clothes in my room. The hotel confirmed that they have my clothes. I went twice to pick it up but the hotel manager told me they would mail them to me as they were locked up by house keeping. The saga still...

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Helpful?
1Thank globalnomad300
Selena M, Manager at Holiday Inn Express Edmonton International Airport, responded to this review

Thank you for your review, as we discussed personally this issue has been addressed and I apologize on behalf of the Holiday Inn Express for the experience you received, this is not our standard of customer service and clearly we failed you as our guest.

Blackfalds, Canada
Reviewed 4 April 2017

The staff and rooms were very accommodating at the Holiday Inn Express in Leduc. Kids had a blast at the pool and slid down the slide to many times to count... Beds were comfortable and room was kept clean by the staff.

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Helpful?
Thank Randy B
Management response:

Dear Randy, We are glad to hear that you enjoyed your stay with us. We are pleased to hear that your children had a blast in our pool. We look forward to seeing you again soon and if there is anyway I can assist you in the future please let me know. Sincerely, Chris Gongaware General Manager Holiday Inn Express...

Regina, Canada
Reviewed 25 March 2017

Great staff, located close to airport. Manager was very accommodating.breakfast items were plentiful. Hotel is located across the street from the eclipse restaurant food was very tasty. I will be back again!!

Review collected in partnership with this hotel
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Helpful?
Thank Crystal Y
Selena M, Manager at Holiday Inn Express Edmonton International Airport, responded to this review

Thank you very much for your wonderful review, we look forward to seeing you again! Safe Travels

Chicago, Illinois
Reviewed 19 March 2017

Nice people, but I've been at this hotel many times over the past year, and have seen the same window screen pulled out and visible from the parking lot, AND the first floor ice maker has been broken for over a year. There used to be (2) hot water dispensers in the breakfast area, one for coffee and one for...

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Helpful?
Thank nisysil
Management response:

Dear Nisysil, Thank you so much for taking the time to write a review regarding your recent stay. We are glad to hear that you enjoyed your stay. Thank you for bringing these items forward. I will look into them to have them resolved. Again thank you for staying at the Holiday Inn Express & Suites Edmonton International Airport. Sincerely,...

Alberta, Canada
Reviewed 15 March 2017

Booking was easy and the staff are great. Our family stayed the night here before heading out to Mexico. The shuttle bus service is fantastic. We left our vehicle here to. Basically the same price as the park and ride. Rooms were big and clean. We will be back.

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Helpful?
Thank Tom S
Management response:

Dear Tom S. Thank you for taking the time to post a review of your recent stay at the Holiday Inn Express & Suites. We are glad to hear that our staff were able to provide you with amazing service. We appreciate your business and look forward to seeing you again soon. Wishing you safe and happy travels, Sincerely, Chris...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast included
  • Dry Cleaning
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The Holiday Inn Express Edmonton International Airport is the best hotel located in Nisku just minutes away from the Edmonton Airport. Our newly renovated rooms along side our Free Deluxe Hot Breakfast, Free Wifi, Free Airport Shuttle, and our Two Storey Waterslide & Pool provide great value to Business and Leisure travellers alike. In addition to our meeting room and board room we provide full service catering and feature the Eclipse Restaurant + Lounge just 50 steps away. We hope you will enjoy a good night’s rest on one of our top of the line mattresses during your next visit to the Nisku/Leduc area. ... more   less 

Additional Information about Holiday Inn Express Edmonton International Airport

Address: Holiday Inn Express 1102 4 St | Edmonton International Airport, Nisku, Alberta T9E 8E2, Canada
Region: Canada > Alberta > Nisku
Price Range: $101 - $120 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Edmonton International Airport 2.5*
Number of rooms: 120
Reservation Options:
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Also Known As:
Holiday Inn Express Edmonton International Airport Hotel Nisku
Holiday Inn Express Nisku
Holiday Inn Nisku
Nisku Holiday Inn
Holiday Inn Express Edmonton International Airport Nisku, Alberta
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Edmonton International Airport staff and other travellers.
3 questions
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Questions? Get answers from Holiday Inn Express Edmonton International Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room at another hotel!”
Spencertraveller, 20 May 2017 | Read review
“Only stay here is you're a deep sleeper - Train is VERY loud”
KellyTobler, 21 Apr 2017 | Read review
“Rooms on the East side of the hotel my be quieter as the train tracks are right on the west side.”
412randyb, 4 Apr 2017 | Read review
“Stay away from the train!!”
, 25 Mar 2017 | Read review
“all rooms are susceptible to the train noise nearby.”
nisysil, 19 Mar 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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