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Holiday Inn Express Edmonton International Airport

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Traveller (69)
Room & Suite (124)
Dining (24)
Overview
  • Excellent26%
  • Very good40%
  • Average19%
  • Poor10%
  • Terrible5%
Travellers talk about
“water slides”(12 reviews)
“yogurt”(10 reviews)
“pancake machine”(5 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Free Airport Transportation
2 Star Hotel
All hotel details
Offers from Holiday Inn Express Edmonton International Airport
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Offers from Holiday Inn Express Edmonton International Airport
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Hotel deals
Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (220)
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218 results
Traveller rating
58
83
42
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13
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LanguageEnglish
58
83
42
22
13
Show reviews that mention
All reviewswater slidesyogurtpancake machinemicrowave and fridgelate checkoutlight sleeperhot tubfree breakfastnice breakfastbagged breakfasthockey teamedmonton international airporttrain noisevery nice staywireless internetwould stay here againfront desk staff
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1 - 5 of 218 reviews
Reviewed 2 weeks ago via mobile

We went out of our way for the waterslide- it delivered good fun for the kids.There are not many hotels in Edmonton with slides. Good to know information-This hotel has a loud train that passes by. Breakfast includes a Pancake machine, breakfast staff was efficient,...More

Thank SafeTravelAdvisor
Response from Guest S, Guest Relations Manager at Holiday Inn Express Edmonton International AirportResponded 1 week ago

Dear Valued Guest, Thank you for sharing your review with us and we are glad that you and your family enjoyed our water slide and appreciate your positive comments regarding our breakfast and breakfast staff. At the same time it is unfortunate to hear that...More

Hotel's Favourite
Reviewed 4 December 2017

I fly into Edmonton quite often to visit family, and when I am flying out, I always seem to have early morning flights. So, I always book a room at the Holiday Inn Express. The rooms are great, the people who work the counter are...More

Thank Bonnie F
Response from Guest Service R, Guest Services at Holiday Inn Express Edmonton International AirportResponded 14 December 2017

Thank you for taking the time to review our property. We want to thank you for always choosing our property every time you fly back home and for also being a loyal IHG member. Our staff enjoys rewarding our IHG members with upgrades, and im...More

Reviewed 4 weeks ago via mobile

With so many affordable options in the immediate area, I wish we had chosen a different hotel. Here's what's good about the HIE in Nisku: The room is clean, modern and spacious. The bed is very comfortable (even the pillows). The staff was typically friendly,...More

Thank gwenstubbs
Response from IHGService, Guest Relations Manager at Holiday Inn Express Edmonton International AirportResponded 1 week ago

Hello gwenstubbs, Thank you for your stay and for taking the time to leave us feedback. I am glad you found the room received clean and the bed comfortable. I want for your stays with us to be pleasant and I am sorry you found...More

Reviewed 4 weeks ago

Stayed for two days the first week of March while in Edmonton on business. Upon check in the room smelled strongly of cleaning chemicals, however there was a wad of used tissue on the floor near the bed that looked like it had dried body...More

Thank Nicole C
Response from Guest S, General Manager at Holiday Inn Express Edmonton International AirportResponded 3 weeks ago

First, I would like to apologies for the Cleanliness issues with your room. While I wish, you had better experience with us, it is our guest feedback that we learn from and use to improve. Your comments have been shared with our Housekeeping department. There...More

Reviewed 2 February 2018

We stayed at this hotel before flying out of EIA. I picked this hotel because of the pool, so my kids could enjoy the waterslide. Unfortunately it was closed. I was very disapointed because of this. Although we were able to use the pool at...More

Thank Ryan H
Response from IHGService, Guest Relations Manager at Holiday Inn Express Edmonton International AirportResponded 16 February 2018

Hello Ryan H, I'm happy that our location worked for your travel needs. However, I am disheartened to learn that the pool was not available for your kid's use during your visit. On behalf of the hotel, please accept our sincerest apologies for any inconvenience...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Free Parking
Airport Transportation
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Dry Cleaning
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$75 - US$98 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$75 - US$98 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Add Photo Photos
Traveller (69)
Room & Suite (124)
Dining (24)
Pool & Beach (17)
Questions & Answers
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Noent
13 April 2015|
AnswerShow all 4 answers
Response from starview2013 | Reviewed this property |
You can either call the hotel front desk at 780-979-0839 or use the courtesy phone by door number 9. You then proceed out door 9 to the shuttle stop. The shuttle does service other hotels but will announce HI Express since... More
0
Votes
Room Tips
"book the shuttle early if you need it"
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"Always Request A Room As Far From the Train Tracks As Possible!!!!!"
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"Choose a room at another hotel!"
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"Only stay here is you're a deep sleeper - Train is VERY loud"
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