Heartwood Inn and Spa
320 Railway Ave E, Drumheller, Alberta T0J 0Y4 Canada
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About
#1 of 9 hotels in Drumheller
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Value
Welcome to the Heartwood Inn and Spa, Drumheller, the heart of the Canadian Badlands; home to the Royal Tyrrell - the finest dinosaur/fossil museum in Canada. Our rooms (some kid and pet-friendly) are luxuriously appointed and all have private en-suite bathrooms. For a romantic getaway imagine double-sized jetted tub, bubble bath, fireplace, chocolates and champagne. The Heartwood has two guest houses for families or groups: the Chancel with three beds, full kitchen, big back yard and bathroom with jetted tub. Our completely equipped Vacation Bungalow (located just across the street from the hotel), has a large yard, off-street parking, firepit and barbeque. Make the Heartwood Inn and Spa your choice for those special occasions - small weddings, anniversary parties, corporate retreats, family reunions, Spa Getaways and more...
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Sauna
Breakfast available
Hiking
Pets Allowed ( Dog / Pet Friendly )
Spa
Non-smoking hotel
Wifi
Massage
Shared lounge / TV area
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Room features
Bathrobes
Air conditioning
Fireplace
Housekeeping
Interconnected rooms available
Refrigerator
Flatscreen TV
Whirlpool bathtub
Seating area
Telephone
Iron
Wake-up service / alarm clock
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Romantic
Business
Languages Spoken
English, German
Location
Full view
80Somewhat walkable
Grade: 80 out of 100
25Restaurantswithin 1 km
12Attractionswithin 1 km
Contact
320 Railway Ave E, Drumheller, Alberta T0J 0Y4 Canada
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419Reviews1Q+A83Room tips
Reviews
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We came to Drumheller because of a family emergency and found this Inn late on a Friday night when several other hotels were full due to an event. The owner assured us there was room & gave us directions to get there. He showed us into the suite & informed us to use the outer door as the lobby was closed to keep viral transmission down during the pandemic. The suite was very comfortable & just felt like home. Outside the door was a nice sitting place with a small table & chairs. The best part of the experience though were the owners/managers. They were empathetic to our plight & went out of their way to ensure we had a good experience. We will definitely stay there again if we're back in town. Highly recommended!
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Date of stay: April 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from , Owner at Heartwood Inn and Spa
Responded Apr. 23, 2022
Thank you for your kind review Sheila. Zeke and I look forward to seeing you again soon, but under better circumstances. Perhaps as a tourist next time....hugs Patrice
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Have stayed at the Heartwood Inn many times and never been disappointed with my room. Zeke is a wonderful host! I was disappointed he wasn’t making waffles this time due to Covid but he steered us right for an amazing alternative.
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Date of stay: September 2021Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We booked at the Heartland as I was looking for the option to cook and have a bit more space. While Zek was very friendly and accommodating, the pictures online do not accurately represent the quality of the lodgings. The first thing I noticed was the disrepair of the main building. The paint is chipping off and the windows on the chancel need to be replaced. Inside, the space was dated and requires a fresh coat of paint as well. The blinds were difficult to use and only 2 had the spiny things to shut them at night. Some of the furniture pieces have great character but mostly the overall feel is that the place is run down and needs a really good thorough cleaning and all inside amenities to be upgraded. For example, if you are charging over $300/night, silverware that isn't tarnished would be a good start. Overall, it was a disappointment and had there been other accommodations available, we would have packed up and moved. I get what they are going for (quaint and cozy) but it missed its mark.…
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Date of stay: August 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from , Owner at Heartwood Inn and Spa
Responded Apr. 23, 2022
Sorry you didn't enjoy your stay at the Heartwood. An 80 year old guesthouse (sleeps 6) isn't everyone's cup of tea. The fact that it is upgraded with oversized jetted tub/shower, double sided fireplace, Broil King bbq, whole house a/c, dishwasher etc... usually gets rave reviews. The silverware has all been updated thanks to your review, hard water stained flatware is now in my kitchen - seems to work just fine.
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We had the pleasure to stay in the honeymoon cottage and loved it. Nice and quiet and away from everyone. Wonderful alternative to a basic hotel. Too hot to enjoy the soaker tub but the rain shower was great! Definitely worth a visit!
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Date of stay: June 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We spent two nights here in the upper turret room. I requested the romance package as a surprise for my boyfriend's birthday. He was blown away at the thoughtful touches. As someone who has worked in the hotel industry for a few decades he says it was the most unique experience within a few hours of Calgary. Covid has halted our travels but we were very comfortable here knowing Heartwood had taken all precautions possible to ensure a safe visit for us. We were well taken care of.
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Date of stay: December 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from , Owner at Heartwood Inn and Spa
Responded Dec. 7, 2020
Ah Katrina, you made me cry.... What a lovely review. Here's what we do (and always have done). All bedding is removed and laundered between guests. There are no throws, quilts, comforters, or decorative pillows left in the room - everything is freshly laundered. After our world class housekeeping staff has finished cleaning the room we have added a UV-light designed and manufactured by Lind Equipment out of Markham Ontario. that kills covid and other nasty things as well as dust mites (which is why we will continue to use the UV-Lights long after Covid is gone). We also have contactless check in /out. We provide sani wipes and sprays so guests can re- sanitize remotes etc during their stay. We have had to discontinue our famous french toast breakfast as our dining room is too small for social distancing but as you can attest, we do provide complimentary coffee service. Thank you again and I hope you'll come back for another getaway soon. Patrice Wolf owner
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We stayed in the vacation cottage- which, for the price sure could have used a cleaning. The inside was good, but walls and doors needed some soap and water and the potential of the outdoor space was not realized- there were bits of garbage, an old pop bottle, broken plastic cutlery and cigarette butts from who knows when! Some blinds inside were broken or melted. The price is top dollar for Drumheller and should have been awesome. But, kitchen and bath were spotless and the hosts engaging and helpful
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Date of stay: September 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from , Owner at Heartwood Inn and Spa
Responded Sep. 14, 2020
Yes, I must admit the outside of our buildings have been neglected this year. All our efforts have been put into cleaning the inside, extra steps in washing/drying laundry, rewashing dishes, applilances, mattress covers etc... Thank you for mentioning the kitchen bath were "spotless" we love to hear that. While the outside may need a little washing with the hose, we still provide firewood for the firepit, a bbq, a water feature for the kids to cool off in. We'll soon be in quieter season and will have time to spruce up the furniture, give the trim some paint and catch up on the recycling. Different priorities this year... Thank you for the review.
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We absolutely loved our stay at the Heartwood Inn! We stayed in the Honeymoon cabin and could not have asked for a better spot. It was very quiet, comfortable and clean. The Heartwood was also easy to walk to the spots we were interested in (would absolutely recommend Valley Brewing!), as well as easy to get to places a bit outside of town like the Hoodoos and Horseshoe Canyon. Patrice and Zeke were very kind, and the grounds made for a lovely area to have dinner as there is lots of comfortable seating, Thank you for having us!
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Date of stay: August 2020
Value
Location
Service
Room Tip: When booking, make sure you call them direct! We did and received a bit of a discount :)
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from , Owner at Heartwood Inn and Spa
Responded Sep. 14, 2020
Thanks Sarah, what a great review. And yes, the Valley Brewing is a huge plus for Drumheller, they have an outdoor patio that is family and pet friendly. Gotta love that! We appreciate you choosing the Heartwood, our motto this year (and every year) is squeaky clean. Cheers, Patrice Wolf mgr
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I stayed in the cottage. Nice comfortable furnishings. Fast wifi. Good shower and jetted bath. Comfy bed. Would stay here again without question. Close to everything. Friendly helpful owners and manager.
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Date of stay: August 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from , Owner at Heartwood Inn and Spa
Responded Sep. 14, 2020
Thank you so much for your kind review. We are so appreciative of the guests that have chosen our Inn for their Covid getaways. We promise squeaky clean.
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My husband and I stayed at the Heartwood Inn for one night and it was the perfect place to lay out heads after exploring the area in and around Drumheller. We stayed in the Cottage and the accommodations were excellent. The antique furniture mixed with a large Jacuzzi tub made for a relaxing stay. Zeke have us suggestions as to where to visit in the area. The room was clean and we felt safe staying there during Covid. Thank you for making our visit so wonderful!
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Date of stay: June 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from , Owner at Heartwood Inn and Spa
Responded Sep. 14, 2020
Thank you Alison for your positive review. We are putting all our efforts this year into the interiors, clean clean clean is all we can promise. We are also looking to add UV-C disinfecting light to add that extra layer of safety for our guests. Patrice Wolf mgr
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We were running a little late due to bad roads and Patrice was more then happy to wait around for us which we were more than thankful for! Once we got here the room was nothing but spectacular. Patrice is the most fabulous host for the perfect weekend, so welcoming! Thank you Patrice I believe we now have our every year plans
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from pzwolfDrumheller, Owner at Heartwood Inn and Spa
Responded Feb. 19, 2020
It was a busy and fun weekend. Always about romance here at the Heartwood, so valentines is always special. Lots of roses etc... Yes, please make it an annual event, we can't offer the deep discounts and in room breakfasts in the summer we are too busy. In February we always have time to pamper our guests. Thank you for your very kind review.
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PRICE RANGE
US$164 - US$178 (Based on Average Rates for a Standard Room)
LOCATION
CanadaAlbertaDrumheller
NUMBER OF ROOMS
12
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Claim Your Listing Frequently Asked Questions about Heartwood Inn and Spa
Which popular attractions are close to Heartwood Inn and Spa?
Nearby attractions include The Hoodoos (0.4 km), World's Largest Dinosaur (0.8 km), and Jurassic Store Fossil World (0.8 km).
What are some of the property amenities at Heartwood Inn and Spa?
Some of the more popular amenities offered include free wifi, a spa, and free parking.
Which room amenities are available at Heartwood Inn and Spa?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Heartwood Inn and Spa?
Guests can enjoy breakfast during their stay.
Is parking available at Heartwood Inn and Spa?
Yes, free parking is available to guests.
What are some restaurants close to Heartwood Inn and Spa?
Conveniently located restaurants include Bernie & The Boys Bistro, O'Shea's Eatery And Ale House, and Black Mountain Roasters.
Are there opportunities to exercise at Heartwood Inn and Spa?
Yes, guests have access to a sauna during their stay.
Is Heartwood Inn and Spa located near the city centre?
Yes, it is 0.3 km away from the centre of Drumheller.
Are pets allowed at Heartwood Inn and Spa?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Heartwood Inn and Spa?
The staff speaks multiple languages, including English and German.