We came to Drumheller because of a family emergency and found this Inn late on a Friday night when several other hotels were full due to an event. The owner assured us there was room & gave us directions to get there. He showed us into the suite & informed us to use the outer door as the lobby was closed to keep viral transmission down during the pandemic. The suite was very comfortable & just felt like home. Outside the door was a nice sitting place with a small table & chairs. The best part of the experience though were the owners/managers. They were empathetic to our plight & went out of their way to ensure we had a good experience. We will definitely stay there again if we're back in town. Highly recommended!
Have stayed at the Heartwood Inn many times and never been disappointed with my room. Zeke is a wonderful host! I was disappointed he wasn’t making waffles this time due to Covid but he steered us right for an amazing alternative.
We booked at the Heartland as I was looking for the option to cook and have a bit more space. While Zek was very friendly and accommodating, the pictures online do not accurately represent the quality of the lodgings. The first thing I noticed was the disrepair of the main building. The paint is chipping off and the windows on the chancel need to be replaced. Inside, the space was dated and requires a fresh coat of paint as well. The blinds were difficult to use and only 2 had the spiny things to shut them at night. Some of the furniture pieces have great character but mostly the overall feel is that the place is run down and needs a really good thorough cleaning and all inside amenities to be upgraded. For example, if you are charging over $300/night, silverware that isn't tarnished would be a good start. Overall, it was a disappointment and had there been other accommodations available, we would have packed up and moved. I get what they are going for (quaint and cozy) but it missed its mark.…
We had the pleasure to stay in the honeymoon cottage and loved it. Nice and quiet and away from everyone. Wonderful alternative to a basic hotel. Too hot to enjoy the soaker tub but the rain shower was great! Definitely worth a visit!
We spent two nights here in the upper turret room. I requested the romance package as a surprise for my boyfriend's birthday. He was blown away at the thoughtful touches. As someone who has worked in the hotel industry for a few decades he says it was the most unique experience within a few hours of Calgary. Covid has halted our travels but we were very comfortable here knowing Heartwood had taken all precautions possible to ensure a safe visit for us. We were well taken care of.
We stayed in the vacation cottage- which, for the price sure could have used a cleaning. The inside was good, but walls and doors needed some soap and water and the potential of the outdoor space was not realized- there were bits of garbage, an old pop bottle, broken plastic cutlery and cigarette butts from who knows when! Some blinds inside were broken or melted. The price is top dollar for Drumheller and should have been awesome. But, kitchen and bath were spotless and the hosts engaging and helpful
We absolutely loved our stay at the Heartwood Inn! We stayed in the Honeymoon cabin and could not have asked for a better spot. It was very quiet, comfortable and clean. The Heartwood was also easy to walk to the spots we were interested in (would absolutely recommend Valley Brewing!), as well as easy to get to places a bit outside of town like the Hoodoos and Horseshoe Canyon. Patrice and Zeke were very kind, and the grounds made for a lovely area to have dinner as there is lots of comfortable seating, Thank you for having us!
I stayed in the cottage. Nice comfortable furnishings. Fast wifi. Good shower and jetted bath. Comfy bed. Would stay here again without question. Close to everything. Friendly helpful owners and manager.
My husband and I stayed at the Heartwood Inn for one night and it was the perfect place to lay out heads after exploring the area in and around Drumheller. We stayed in the Cottage and the accommodations were excellent. The antique furniture mixed with a large Jacuzzi tub made for a relaxing stay. Zeke have us suggestions as to where to visit in the area. The room was clean and we felt safe staying there during Covid. Thank you for making our visit so wonderful!
We were running a little late due to bad roads and Patrice was more then happy to wait around for us which we were more than thankful for! Once we got here the room was nothing but spectacular. Patrice is the most fabulous host for the perfect weekend, so welcoming! Thank you Patrice I believe we now have our every year plans