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Heartwood Inn and Spa

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324 Reviews from our TripAdvisor Community

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Showing 322: English reviews
Kelowna, Canada
Reviewed 20 October 2012

Very much enjoyed my second stay at this charming Inn and will be back! The Inn has a warm and welcoming atmosphere with a lovely assortment of rooms and amenities. The hosts, Zeke and Patrice, were wonderful; a great source of information and very entertaining. Zeke's stuffed French Toast for breakfast is an extra special treat. A truly delightful place...

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Helpful?
Thank Andrea A
pzwolfDrumheller, Owner at Heartwood Inn and Spa, responded to this review

Thank you for your very kind review. It's special people like you that make our job so enjoyable. Look forward to seeing you again next year for your family reunion. best regards, Patrice and Volker

kamloops
Reviewed 18 October 2012

Website misleading,overpriced,service poor. Asked for ice and it took 30 minutes to get some. Did not compare to website at all. According to website,there should have been a bottle of wine in the room (special incentive),should have had coffee brought to the room in the morning instead we went into the main house and had breakfast, that we thought was...

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Helpful?
Thank jimmabee
pzwolfDrumheller, Owner at Heartwood Inn and Spa, responded to this review

Thank you for taking the time to write your review. I apologize that our service was not up to our usual standards. As a family run business, during the off season we sometimes find the hotel booked solid mid week that catches us short staffed and unable to deliver the exemplary service people have come to expect. That is why...

England
Reviewed 12 October 2012

We stayed here for our first couple of nights in Canada following a transatlantic flight. We were made to feel very welcome and given a cold beer each :-) Our room was very clean and comfortable and the spa bath a wonderful luxury. It was so good that on our one full day there we didn't get out until mid...

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Helpful?
Thank Thunderace
pzwolfDrumheller, Owner at Heartwood Inn and Spa, responded to this review

Thank you for your candid review of the Heartwood, soooo close to a perfect score. We will try to earn those 5 stars the next time you visit. Hope the rest of your stay was a memorable one. Sincerely, Patrice Wolf owner

Toronto, Canada
Reviewed 24 September 2012

We (family of 4) stayed only one night but we were very pleased. Beds were comfortable, quiet and Zeke makes a good breakfast! He was also very helpful in recommending places to see, eat and routes to get us on the next leg of our journey. It is in a good location relative to many attractions. Would recommend this accomodation...

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Helpful?
Thank Shelley S
pzwolfDrumheller, Owner at Heartwood Inn and Spa, responded to this review

We appreciate you taking the time to write a review. Many folks think we are only for romantic getaways but we have nice family/pet friendly rooms and guest houses. Next time, check out the vacation Bungalow - you'd love it! Patrice Wolf owner.

Edmonton, Alberta, Canada
Reviewed 23 September 2012

This Inn is a perfect location for a romantic weekend away. The rooms are extremely clean, with all the amenities you could want. The people are warm and incredibly kind. It was quiet and wonderful to have our own private entrance. We stayed in the Main Turret and just loved our room. We will definitely be staying here again!

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Helpful?
Thank Samantha B
pzwolfDrumheller, Owner at Heartwood Inn and Spa, responded to this review

The Main Turret is my favorite room, the little loveseat was a gift from a 91 year old friend of my family - a real treasure. Hope you'll come back and see us again soon. Patrice Wolf owner.

Courtenay, Canada
Reviewed 20 September 2012

Stayed in the MainTurret unit. Checked in to be told next morning was golfing day for the chef so no breakfast available on the premises. Clean room, comfortable bed ... BUT the next morning the people upstairs decided to get up before 6 a.m.and the plumbing noise they created was unbelievably loud - our night was cut short by several...

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1Thank Hank S
pzwolfDrumheller, Owner at Heartwood Inn and Spa, responded to this review

Thank you for taking the time to write your review. I apologize for your sleep being cut short by a noisey neighbouring room. Most people who stay at the Heartwood are sleeping in and morning noise is very rare. We will add signage to all rooms posting our hotel quet times are 10pm-9am". Patrice Wolf owner

Prague, Czech Republic
Reviewed 15 September 2012

A wonderful gem in a great location owned by wonderful friendly people who took great care us during our short visit. I highly recommend the Heartwood inn and I will certainly be back to try the French Toast... Thank you for your Hospitality.

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Thank Johnsays
pzwolfDrumheller, Owner at Heartwood Inn and Spa, responded to this review

So happy you enjoyed your stay. We appreciate guests feedback and 'perfect' is the best compliment you could give us. Thank you. Patrice Wolf owner

Camrose, Canada
Reviewed 13 September 2012

Quiet, comfortable, clean place to stay with friendly hosts and a fantastic breakfast! Large rooms in a historic house with lots of character. Stuffed french toast with homemade plum compote and maple syrup. The best hot coffee anywhere and fresh OJ.

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Thank ivanhoe
pzwolfDrumheller, Owner at Heartwood Inn and Spa, responded to this review

Great to hear you enjoyed your stay and Zeke's breakfast. We love our plums and apple trees and love to share. Hope to see you again.

Reviewed 10 September 2012

Very cozy, friendly place. Beautiful rooms, helpful staff and at a very reasonable price. The rooms are all very "bed and breakfast-y" with lots of character. After a long day of hiking and exploring we came back to relax in our jacuzzi tub. On top of it all the owner is a wonderful cook. Try his breakfast!

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Helpful?
Thank Locicerod
pzwolfDrumheller, Owner at Heartwood Inn and Spa, responded to this review

Hi and thanks for your review. It's nice to hear from satisfied guests who feel our Inn has the ambiance of a bed and breakfast. We are in fact an Inn, where Zeke's French Toast breakfast is available most mornings in the summer months served 'family' style in our dining room. All our rooms have their own private bathrooms and...

Edmonton, Canada
Reviewed 31 August 2012

This is a wonderful place to stay in Drumheller! The rooms were very clean and comfortable and I really liked how we got a key to the back door so you could come and go as you please, even if getting in late. You have to have the breakfast in the morning! The stuffed french toast might be the best...

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Helpful?
Thank christinamh28
PatriceWolf, Owner at Heartwood Inn and Spa, responded to this review

Thanks for your kind reveiw. I hope you'll come and see us again soon! Patrice Wolf Owner

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
Welcome to the Heartwood Inn and Spa, Drumheller, the heart of the Canadian Badlands; home to the Royal Tyrrell - the finest dinosaur/fossil museum in Canada. Our rooms (some kid and pet-friendly) are luxuriously appointed and all have private en-suite bathrooms. For a romantic getaway imagine double-sized jetted tub, bubble bath, fireplace, chocolates and champagne. The Heartwood has two guest houses for families or groups: the Chancel with three beds, full kitchen, big back yard and bathroom with jetted tub. Our completely equipped Vacation Bungalow (located just across the street from the hotel), has a large yard, off-street parking, firepit and barbeque. Make the Heartwood Inn and Spa your choice for those special occasions - small weddings, anniversary parties, corporate retreats, family reunions, Spa Getaways and more... ... more   less 

Additional Information about Heartwood Inn and Spa

Address: 320 North Railway Avenue East, Drumheller, Alberta T0J 0Y4, Canada
Region: Canada > Alberta > Drumheller
Price Range: $141 - $199 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Heartwood Inn and Spa 3*
Number of rooms: 12
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Also Known As:
Heartwood Inn And Spa Drumheller, Alberta
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Questions & Answers

Here's what travellers have asked, with answers from Heartwood Inn and Spa staff and other travellers.
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Questions? Get answers from Heartwood Inn and Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We loved our room in the East Wing - called the Jackie Chan room”
 of 5 bubbles 441charlyb, 2 Sep 2016 | Read review
“Honeymoon cottage is private and has a soaker tub.”
 of 5 bubbles jamih269, 2 Aug 2016 | Read review
“Any room other than the lower level, basement rooms”
 of 5 bubbles rodneyr428, 12 Jul 2016 | Read review
“Upper Turret Room is our favorite, but my date loved his room on the main floor.”
 of 5 bubbles philt521, 25 Jun 2016 | Read review
“Ask for a tour of the available rooms, as they all are so unique and charming!”
 of 5 bubbles xraygirl2016, 16 Jun 2016 | Read review
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