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Heartwood Inn and Spa

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328 Reviews from our TripAdvisor Community

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Showing 326: English reviews
Medicine Hat, Canada
Reviewed 2 August 2016

We loved the Heartwood. We found the service to be so personal and felt like we were the only guests at the Inn even though we know it was full. The owner, Zeke, went out of his way to ensure that we were comfortable and knew about all of the many attractions close by. He recommended a restaurant (Sublime) for...

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Helpful?
Thank jamih269
pzwolfDrumheller, Owner at Heartwood Inn and Spa, responded to this review

Wow, I am speechless! What a nice review. It is people like yourselves, and review like this that make all this worthwhile. Why we love our jobs! Patrice Wolf owner

Calgary, Canada
Reviewed 21 July 2016

My husband and I loved staying at this charming Inn. We stayed in the upper turret room and found it to be perfectly comfortable with a king size bed, large jacuzzi tub, and beautiful antique furnishings. The bed was very comfortable with nice soft sheets. We slept well as it was quiet and cool (air conditioner worked well). The Inn...

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Helpful?
Thank marian01
pzwolfDrumheller, Owner at Heartwood Inn and Spa, responded to this review

We try to be the most charming of the Charming Inns of Alberta who we are proudly associated with. The Upper Turret room is a favourite of guests especially the tall guys who prefer a king bed. We are planning an upgrade of the room and SHHH I can't tell you what it will be like. It's a secret! Perhaps...

Boston, Massachusetts
Reviewed 20 July 2016

We stayed at the Heartwood Inn with another couple for the third time this July. We had two rooms and a lovely living room attached where we could visit with Zeke and have a glass of wine before going to the play in RoseBud. Zeke prepared his amazing breakfast for us. They are constantly renovating and renewing. The grounds and...

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Helpful?
Thank Gwen L
pzwolfDrumheller, Owner at Heartwood Inn and Spa, responded to this review

Ah, the Main East and Main Turret - they are a great option for 2 couples who want to be able to visit but want their own sleeping space. The fireplace lounge is like a private living room for those rooms since they are the only rooms on the main floor. You are also situated close to the dining room...

Edmonton, Canada
Reviewed 15 July 2016

We stayed 5 nights in the Chancel suite during our Drumheller mini-vacation. Our toddler slept in a crib in the main bedroom so we could have the rest of the place to ourselves in the evenings. The pull-out couch was better than most, and the Murphy bed was quite comfortable. The cottage was stocked with everything we could need (shampoo,...

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Helpful?
Thank docdre78
pzwolfDrumheller, Owner at Heartwood Inn and Spa, responded to this review

The chancel and bungalow are our most popular units for families. they are booked solid all summer long. On the occassion that we are not offering breakfast there is a Freson Bros grocery store just a five min walk, and a few blocks down are 3 restaurants that offer breakfast. I am sorry you weren't aware of them. Typically the...

Toronto Canada
Reviewed 13 July 2016

We stayed in the Chancel- a self-contained cottage right beside the Inn. It was comfortable and clean and we liked having the back yard and BBQ, though we didn't use them. The Murphy bed was kinda neat, and certainly we got a good sleep on it. I can't think of any place that would have suited us better.

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Thank KatyaTorontoCanada
pzwolfDrumheller, Owner at Heartwood Inn and Spa, responded to this review

We appreciate your review and look forward to having you back again soon. Was the beautiful deck there when you were here? Yes, we have added a raised deck in the back yard just a few weeks ago - another reason to return.

Edmonton, Canada
Reviewed 13 July 2016

When we decided to go to Drumheller for a mini-vacation, we wanted to stay in a cabin as our two families love camping and the outdoors. The one RV park that has cabins was sold out, so we found the Heartwood had a bungalow with a firepit that was available so we booked! We stayed in the Vacation Bungalow. It's...

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Helpful?
Thank Angela F
pzwolfDrumheller, Owner at Heartwood Inn and Spa, responded to this review

Thank you so much for your kind words, and helpful advise to future guests. The bungalow is perfect for families with the water feature, firepit and bbq and like you mentioned lots of chairs and tables. We do have great plans for the bungalow - new vinyl plank floors throughout, new fancy schmancy bathroom - where there will be a...

Arizona
Reviewed 12 July 2016

Nice looking Inn in Drumheller. I would not stay a second time. We reserved a room in the lower level, basement that is. When we checked in, two couples, the owner said you have the dungeon to yourself. The room was clean and comfortable, but it was a humid basement room. Maybe another room would have been a better selection....

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Thank Rodney R
pzwolfDrumheller, Owner at Heartwood Inn and Spa, responded to this review

It's always appreciated when travellers take the time to give us a review this is when we find out where we can improve. Like not joking about the lower rooms as being a dungeon - I don't know what's the matter with Zeke but he thinks it's hillarious to say that! Many of our repeat guests ask for the lower...

Reviewed 11 July 2016 via mobile

We stopped here for a night on our way home to BC and stayed in the East room. Room was clean, bed was comfy. The owner was very opionated and informed us that we would not be getting breakfast the next day (but he could make coffee). The hoodoos were cool despite the owner saying he wasn't sure why people...

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Helpful?
Thank Alexis M
pzwolfDrumheller, Owner at Heartwood Inn and Spa, responded to this review

Thank you for your kind review in spite of Zeke's poor sense of humour. We are not a bed and breakfast and do not offer breakfast daily. However, the coffee is always made fresh and served in our dining room or in your room - whatever your preference.

Burlington
Reviewed 25 June 2016

This is our second time staying at the Heartwood Inn. We knew the first time we stayed there that we would be back. Both times we stayed in the Upper Turret room which we love. We would recommend this to anyone looking for an elegant place with friendly hosts Zeke and Patrice. A special recommendation to go for Zeke's breakfast...

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Helpful?
Thank Phil T
pzwolfDrumheller, Owner at Heartwood Inn and Spa, responded to this review

Super review, many thanks. The Upper turret is a favourite amongst our guests. We have a renovation planned for the room with new rain shower, jetted tub planned. Should be fab!

Red Deer, Canada
Reviewed 20 June 2016 via mobile

This hotel and couple have always welcomed me and didn't Even know me.ive spent many stays here- homey, authentic, loving. They even welcomed Me to stay the night before my wedding and gave me a great discount. For a more Comforting stay by the community fire or your own fire In your room...... Tv time and a great sleep. They...

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Helpful?
Thank Kochfamily1
pzwolfDrumheller, Owner at Heartwood Inn and Spa, responded to this review

thanks so much for your nice review. I remember your wedding day well! What a beautiful bride. Always nice to see you again.

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Amenities

Highlights
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
Welcome to the Heartwood Inn and Spa, Drumheller, the heart of the Canadian Badlands; home to the Royal Tyrrell - the finest dinosaur/fossil museum in Canada. Our rooms (some kid and pet-friendly) are luxuriously appointed and all have private en-suite bathrooms. For a romantic getaway imagine double-sized jetted tub, bubble bath, fireplace, chocolates and champagne. The Heartwood has two guest houses for families or groups: the Chancel with three beds, full kitchen, big back yard and bathroom with jetted tub. Our completely equipped Vacation Bungalow (located just across the street from the hotel), has a large yard, off-street parking, firepit and barbeque. Make the Heartwood Inn and Spa your choice for those special occasions - small weddings, anniversary parties, corporate retreats, family reunions, Spa Getaways and more... ... more   less 

Additional Information about Heartwood Inn and Spa

Address: 320 Railway Ave E, Drumheller, Alberta T0J 0Y4, Canada
Region: Canada > Alberta > Drumheller
Price Range: $142 - $202 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Heartwood Inn and Spa 3.5*
Number of rooms: 12
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Also Known As:
Heartwood Inn And Spa Drumheller, Alberta
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Questions & Answers

Here's what travellers have asked, with answers from Heartwood Inn and Spa staff and other travellers.
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Questions? Get answers from Heartwood Inn and Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We loved our room in the East Wing - called the Jackie Chan room”
441charlyb, 2 Sep 2016 | Read review
“Honeymoon cottage is private and has a soaker tub.”
jamih269, 2 Aug 2016 | Read review
“Any room other than the lower level, basement rooms”
rodneyr428, 12 Jul 2016 | Read review
“Upper Turret Room is our favorite, but my date loved his room on the main floor.”
philt521, 25 Jun 2016 | Read review
“Ask for a tour of the available rooms, as they all are so unique and charming!”
xraygirl2016, 16 Jun 2016 | Read review
5 of 5