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Heritage Inn Hotel & Convention Centre

09/04/2017 10/04/2017
1 room 2 adults 0 children
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Heritage Inn Hotel & Convention Centre
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41 Reviews from our TripAdvisor Community

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There are newer reviews for Heritage Inn Hotel & Convention Centre
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Showing 39: English reviews
Winnipeg, MB
Reviewed 5 November 2012

The Heritage Inn was a great place to stay. The staff was efficient upon check-in and check-out. The suite we had on the top floor was large and comfortable. The main room had a comfortable couch, two arm chairs plus a queen size bed. The fridge was roomy and there was a microwave and coffee pot. The bedroom had a...

Thank Write4u
HeritageInn_11, General Manager at Heritage Inn Hotel & Convention Centre, responded to this review

Dear Guest. Many thanks for the wonderful review of our Heritage Inn & Suites, our boutique hotel in Brooks. I was very pleased that you enjoyed your stay with us. It is always a pleasure to hear from our customers about their experiences and their time spent with us. It is wonderful that you had a chance to experience some...

Reviewed 26 October 2012

Not bad for the price... Needs a little updating. The front reception area & the hallways are nicely updated. The rooms are a different story. The rate ($89 a night) includes a hot breakfast, the staff was very friendly! The only downfall was that you could hear people coming & going, on our floor & the one above us.

Thank Motojo
HeritageInn_11, General Manager at Heritage Inn Hotel & Convention Centre, responded to this review

Dear Guest, Many thanks for taking the time to reflect on your stay with us at the Heritage Inn Hotel & Convention Centre. It is our goal to provide both value and comfort to all our guests. I am glad that you enjoyed dealing with my staff and will be sure to share your comments with them. I am constantly...

Medicine Hat, Canada
Reviewed 5 January 2012

This hotel was not too bad but I was a little shocked to find no amenities in the room. There was no coffee pot, no blow dryer and no iron. I found out that you had to go to the front desk to get all of these things. I also had to alert the front desk that our room smelled...

Thank SanLyn
HeritageInn_11, General Manager at Heritage Inn Hotel & Convention Centre, responded to this review

Thank you for taking the time to comment on your recent stay with our property. Your feedback is important to us as we continually strive to meet our customer’s needs and to improve the quality and service we provide. I have noted your comments regarding the smoke smell in the room. We have recently converted the majority of our remaining...

Reviewed 25 September 2011

My husband was working in the area and I met up with him here as a quick overnight getaway. Found this hotel on the internet & read the reviews - some were good & others poor, so I wasn't sure what to expect. Location was perfect (next to Wendy's and just a 1 minute walk to Tim Horton's). When I...

1Thank Born2Travel69
Edmonton, Canada
Reviewed 16 August 2011

We stayed at the Heritage Inn Hotel in Brooks over a weekend while we attended a family wedding. The front desk staff were very friendly, the waitress in the lounge poured a generous glass of wine, the breakfast in the restaurant was excellent on both days (great Sunday buffet) and the servers were very accommodating with our large family. Although...

Thank ctquinn
Victoria, Canada
Reviewed 11 July 2011

A clean, standard, convenient and comfortable place to stay. Pleasant desk staff. Good breakfast included. Front desk staff offered cable for laptop when the WIFI signal was weak. We would stay again at this location. Be sure to choose this newer hotel for the additional small cost over the one next door.

1Thank coast_to_coast_250
Lethbridge, Canada
Reviewed 19 February 2011

Me and a few friends were put up in the old heritage for business while we worked on the oil rigs. We stayed in the old hotel for over 60 days getting to enjoy the horrible stank of marijuana every minute of the day as we walked down the halls to the parking lot, front lobby and to eachothers rooms....

5Thank Roomreviewer1986
Calgary, Alberta, Canada
Reviewed 27 December 2010

We stayed at the Heritage Inn over Christmas and they were the "Santa" of our visit to Brooks. Friendly staff, clean rooms and an easy location off the hwy made for a relaxing stay! Mary-ann, Kim and Carl were the "elves" that made it all happen.

Thank calgarybean
Billings, Montana
Reviewed 12 October 2010

My husband and I stayed in this hotel for 4 days and 3 nights and were astounded to find that it did not have near the amenities as described on their online site. In addition, there were holes in the bed cover, the television did not have a remote control and often shut off while we were watching it, the...

Thank montanavisitor
Paris, France
Reviewed 14 August 2010

We reserved in this hotel because there was a kitchenette in the room according to the hotel's website. However it seems that a kitchenette is only a fridge + a microwave for this hotel. When we complaint to the person at the front desk, the only answer was "our website is not 100% accurate. I'm not from Marketing."! Very bad...

3Thank gege7878

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09/04/2017 10/04/2017
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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Free Parking
  • Laundry Service
  • Banquet Room
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Conveniently located just off the Trans-Canada Highway in Brooks, Alberta, the Heritage Inn Hotel & Convention Centre offers modern accommodations and a host of full-service amenities to ensure a comfortable and relaxing stay. Whether travelling for business, leisure, an intimate gathering or large event, our hotel has everything to meet your needs. ... more   less 

Additional Information about Heritage Inn Hotel & Convention Centre

Address: 1217 2 St W, Brooks, Alberta T1R 1P7, Canada
Region: Canada > Alberta > Brooks
Price Range: $99 - $122 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Heritage Inn Hotel & Convention Centre 3*
Number of rooms: 106
Reservation Options:
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Also Known As:
Heritage Hotel Brooks
Heritage Inn Hotel & Convention Centre Brooks, Alberta
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Questions & Answers

Here's what travellers have asked, with answers from Heritage Inn Hotel & Convention Centre staff and other travellers.
1 question
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Questions? Get answers from Heritage Inn Hotel & Convention Centre staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a quiet room. Before unpacking, test A/C or heat for noise, and if you prefer baths to showers, make sure the plug works.”
 of 5 bubbles robertbB1891ND, 12 Mar 2016 | Read review
“Don't book here.”
 of 5 bubbles 242Nana1945, 25 Sep 2013 | Read review
“Top floor suites on the west side are quiet, spacious, sunny and offer as good a view as you can expect in this area of the world.”
 of 5 bubbles Write4u, 5 Nov 2012 | Read review
“We had three rooms and all were clean, but one room did not have a microwave so ask if you need one.”
 of 5 bubbles ctquinn, 16 Aug 2011 | Read review
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