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Cool Martin Family Resort & Hotel

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Cool Martin Family Resort & Hotel
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47 Reviews from our TripAdvisor Community

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Showing 44: English reviews
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Sunshine Coast, Australia
Reviewed 12 November 2016

We were booked in by a local and was very happy with the place ... rooms are very basic but very clean , would stay again Staff lovely and hubby happy with the pommy breakfast offered Not much of a bar but can bring in your own food and drinks ... which is a huge bonus

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Helpful?
Thank Cornelia G
grace503, Guest Relations Manager at Cool Martin Family Resort & Hotel, responded to this review

our pleasure Ms. Cornelia. We hope to see you again.

Quezon City, Philippines
Reviewed 18 October 2016

stayed there with my fiance alan and his staff go out of the way to make you welcome and comfortable. the room was really awesome and breakfast we ordered was really great his bacon breakfast sandwich is the best!! best service transportation picked me and fiance up in tagaytay and also transport to the airport fair prices and super comfortable...

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Helpful?
Thank Florita M
grace503, Owner at Cool Martin Family Resort & Hotel, responded to this review

Thank you so much. It gives us pleasure to know that you enjoyed your stay with us. We are looking forward to see you both back here at Cool Martin.... Warmest Regards, Alan & Grace Martin

Reviewed 29 September 2016 via mobile

I booked Cool Martin due to other good reviews I read on here. I was NOT disappointed. A very quaint place with extremely friendly and accommodating staff. The owner went out of his way for me and my girl and I am extremely thankful to him. So if you are looking for a place to stay in Bacoor that you...

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Helpful?
1Thank roberj08
grace503, Owner at Cool Martin Family Resort & Hotel, responded to this review

Thank you so much for your kind words we do try to make every one welcome and insure your stay is as comfortable as we can make it hope to see you next time you are in the Bacoor City Kindest regards Alan and Grace Martin

Reviewed 19 September 2016 via mobile

The owner was very nice and place was really comfortable. Staff was very accomodating. And that made our 7 hour drive really worth it. Among the places I've been so far. This place has the most excellent customer service I've been to. No kidding. Money wise everything was worth it.

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Helpful?
1Thank Elliane Mae L
patria333, Owner at Cool Martin Family Resort & Hotel, responded to this review

Wow thank you so much my staff and l try are hardest to make every one stay a happy one so its very rewarding to see you are happy God Bless Grace martin (owner)

Malabon, Philippines
Reviewed 11 September 2016

Stayed here last week for overnight, here's my review: Positive: > Friendly owner & staff. > clean rooms > with videoke room, sauna, mini pool, bar. Negative: > better if they increase their menu > some door locks need repair > wifi signal is slow. But if you're looking just for a nice place to sleep overnight, with beers, this...

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Helpful?
1Thank jervanaraneta
grace503, Owner at Cool Martin Family Resort & Hotel, responded to this review

Thank you so much for taking the time to make a review. We Are taking your comments in the good spirit l am sure you intended, the new menu is being assembled and we have changed all the wifi system. will look at sorting out a new system for the locks Hope when you are in the area again you...

Imus, Philippines
Reviewed 9 September 2016

Friendly staff, the size and the quality of the room is excellent, the heater for the shower works perfectly, the sauna works properly also. Expanding the size of the swimming pool will be a good idea but other than that, no complain about the resort.

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Helpful?
Thank batangpasig
patria333, Owner at Cool Martin Family Resort & Hotel, responded to this review

Thank you for your kind remarks we hope to see you when you are next in town God Bless Alan&Grace martin

Reviewed 2 September 2016

I'd like to start by saying that Mr. and Mrs. Martin are awesome! We had a really good time during our stay, until when we left the place at around 330. Everything went bad. It was my first time to visit the place while my partner is a regular guest so he and Mrs. Grace know each other. We came...

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Helpful?
2Thank Kathy E
patria333, Owner at Cool Martin Family Resort & Hotel, responded to this review

Hi Kathy Thank you for your comments. l truly do not no how to reply. Every thing you said seems to me ( very over the top. ) We do not wake are guests up unless you request us too. Having talked to the said staff she tells me that your time was 1 o'clock and the time you came...

Dorset, United Kingdom
Reviewed 24 August 2016 via mobile

Alan & Grace make this place particularly welcoming, with an easy-going family atmosphere and individual rooms to suit any taste. When the parts arrive to finish their new elevator (lift), installation, even the third & fourth floor rooms will be easily accessible - and the Wi-fi system was upgraded during this visit, which was very useful with all the local...

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Helpful?
Thank TaucherHK
patria333, Owner at Cool Martin Family Resort & Hotel, responded to this review

Thank you for your nice comments we look forward to you returning in the future God Bless Grace Martin (owner)

Vassalboro, Maine
Reviewed 24 June 2016 via mobile

Not as expected, toilet in the room won't flush, ants crawling on the bathroom floor, cockroaches found in the bathroom during the first two days of stay. Informed the owner about the bathroom which needs to be fixed but problem was not resolved. We've been using a bucket of water just to flush the toilet, so disgusting. Make sure when...

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Helpful?
Thank Marckaye2007
patria333, Owner at Cool Martin Family Resort & Hotel, responded to this review

We are ashamed you felt so bad. If l remember correctly when you arrived l did explain that we where undergoing major upgrades and offered to refund all of your money so you could book elsewhere. But you chose to stay. and completed your stay. l do feel your comments are rather over the top. However we are offering you...

Reviewed 8 June 2016

My family and I stayed here for 2 nights. We booked a rooms, but realized when we got there that it would be too small to fit our family comfortably, even though it was a beautiful room. They immediately took us to a bigger another room and let us choose which one we would like, at no additional charge. The...

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Helpful?
Thank Nicole C
patria333, Owner at Cool Martin Family Resort & Hotel, responded to this review

Thank you so much for taking the time to send us such joy in knowing we please you and you had a great stay God Bless Grace Martin (owner)

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Amenities

Highlights
  • Pool
  • Free Internet
  • Free Parking
  • Bar/Lounge
  • Room Service
  • Restaurant
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Spa
Room types
  • Suites
  • Kitchenette
Internet
  • Free Internet
Services
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Breakfast Available
Official Description (provided by the hotel)
Cool Martin Resort welcomes you to the ultimate chill out. Come and enjoy a friendly - family atmosphere. Enjoy relaxing in our pool, Jacuzzi and Sauna. Sleep well in our clean, comfortable and air-conditioned rooms. Enjoy our restaurant, Karaoke and Bar. We aim to provide the best service possible and make your stay a memorable one. Overnight security, free parking space, free wi-fi access on the rooms, cable TV's and water heated showers plus a sun lounge area. A mini slides for the kids and the kid at heart and a 24hrs bar/restaurant area. ... more   less 

Additional Information about Cool Martin Family Resort & Hotel

Address: 185 Remedios | Andrea Village 2, Near SM Bacoor Cavite, Bacoor, Luzon 4102, Philippines
Region: Philippines > Luzon > Calabarzon Region > Cavite Province > Bacoor
Price Range: $48 - $55 (Based on Average Rates for a Standard Room)
Number of rooms: 20
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Questions & Answers

Here's what travellers have asked, with answers from Cool Martin Family Resort & Hotel staff and other travellers.
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Questions? Get answers from Cool Martin Family Resort & Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Nice and close the SM plaza where you can purchase anything”
 of 5 bubbles corneliag255, 12 Nov 2016 | Read review
“All rooms are quiet”
 of 5 bubbles , 24 May 2016 | Read review
“Choose the Hotel NOT THE RESORT. Your Welcome!”
 of 5 bubbles erika0916, 16 May 2016 | Read review
“it depends on how big your family will be staying”
 of 5 bubbles PerlVicktrips, 8 Apr 2016 | Read review
“All are great some bigger some smaller, get the staff to give you a tour.”
 of 5 bubbles 205murraym, 27 Jan 2016 | Read review
5 of 5