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The Palazzo Montecasino

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The Palazzo Montecasino
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958 Reviews from our TripAdvisor Community

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Showing 917: English reviews
Western Cape, South Africa
Reviewed 1 November 2016

We went there for drinks and were seated outside in the gardens. Beautiful scenery, clean bathrooms and helpful staff. Extensive wine list. Would love to spend a longer time in the future and would recommend it to those seeking to escape the busyness of Johannesburg for a bit

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Helpful?
Thank GetARoundWell
Julian J, Manager at The Palazzo Montecasino, responded to this review

Dear GetARoundWell, Thank you so much for your recent visit to the Palazzo and thank you for your valuable feedback regarding your experience with us. We are delighted that we were able to create a memorable experience for you. Your positive comments have been shared with the entire team at Palazzo. We look forward to welcoming you back to the...

Reviewed 1 November 2016 via mobile

Excellent facilities and everything you would expect from a five star hotel- their restaurant may become very busy during the evenings so book in advance. Although pricey, I believe you get your money's worth. Beautifully decorated suites and have a look around during the day as well. Walking distace to Montecasino.

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Helpful?
Thank 성하 최
Julian J, Manager at The Palazzo Montecasino, responded to this review

Dear 성하 최, Thank you for taking the time to complete such a wonderful review on the Palazzo Hotel. We are truly humbled by your extremely positive feedback which will undeniably be shared with the rest of the team as it proves to be highly motivational. We will pass your kind words to all of our staff for their excellent...

Johannesburg, South Africa
Reviewed 30 October 2016

What an awesome hotel with excellent friendly staff. Made us feel right at home. Perfect for a weekend away to relax and unwind at the beautiful pool area and starting off the morning with a glass of complimentary bubble from the breakfast buffet

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank Wendy-Lynn
Julian J, Manager at The Palazzo Montecasino, responded to this review

Dear Wendy-Lynn, Thank you for taking the time to complete a review on the Palazzo hotel. I would like to take this opportunity to thank you for taking the time give us your fantastic feedback and comments. I will certainly pass your message on to our team as it proves to be highly motivational. I hope we will get the...

Gauteng, South Africa
Reviewed 25 October 2016

Great Place to stay for functions and honeymoon. With the bird park close by, wonderful sounds of nature to wake up too. Professinal Staff, Great Breakfast and the gardens are beautiful. Nice clean pool area.

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank grantr715
Julian J, Manager at The Palazzo Montecasino, responded to this review

Dear grantr715, Thank you for taking the time to complete a review on the Palazzo hotel. Guest feedback forms a vital role in our operation, without this feedback we would not know if our guests left us feeling satisfied or disappointed. I would like to take this opportunity to thank you for the wonderful review. I hope you will give...

Johannesburg, South Africa
Reviewed 24 October 2016

The best hotel in the world. Exceptional service and unbelievable friendly and helpful staff. Value for money. THIS IS A MUST HOTEL TO SPOIL YOURSELF!!!!!! We are traveling the world and NOWHERE in the world did we experience such service. Food, rooms, staff everything just phenominal.

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank willies962
Julian J, Manager at The Palazzo Montecasino, responded to this review

Dear willies962 Thank you for taking the time to complete such a wonderful review on the Palazzo Hotel. We are truly humbled by your extremely positive feedback which will undeniably be shared with the rest of the team as it proves to be highly motivational. We will pass your kind words to all of our staff for their excellent service...

Johannesburg, Michigan
Reviewed 24 October 2016

Excellent! Staff were efficient and friendly. The room was clean, spacious and met all our expectations. In room breakfast arrived 2min before the scheduled time, piping hot and delicious. Well done Palazzo!

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank 642zarinap
Julian J, Manager at The Palazzo Montecasino, responded to this review

Dear 642zarinap, Thank you for taking the time to complete a review on the Palazzo hotel. We are glad you were able to enjoy a weekend stay at our property and very appreciative for the positive feedback on our team, your comments will be shared with them. I hope we have the opputunity to welcome you back in the near...

Durban, South Africa
Reviewed 23 October 2016

We enjoyed a stay at the hotel while celebrating a special occasion. The attention to detail to our needs was excellent. My only suggestion would be to improve the variety of the hot breakfast and the speed of turning around the tables under load.

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank KemmyC
Julian J, Manager at The Palazzo Montecasino, responded to this review

Dear KemmyC, Thank you so much for your recent visit to the Palazzo and thank you for your valuable feedback regarding your experience with us. We are delighted that we were able to create a memorable experience for you. Your positive comments have been shared with the entire team at Palazzo. Your comment pertaining to the breakfast have been noted...

Johannesburg, South Africa
Reviewed 20 October 2016

Absolutely amazing. Not once, did I feel like I was in the middle of Fourways. Beautiful hotel. Amazing staff - very friendly and courteous. Very efficient and willing to be of service. Delicious food. Great atmosphere and ambience.

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank michaelfrankt2016
Julian J, Manager at The Palazzo Montecasino, responded to this review

Dear michaelfrankt2016, The Palazzo is an apt place for a special occasion! We are delighted you chose our hotel to celebrate the start of your honeymoon. We are always pleased to hear that we have created a memorable experience for our guests and will certainly pass this on to our team as it proves to be highly motivational. A special...

Johannesburg, South Africa
Reviewed 18 October 2016

The bath tub plug is missing in the room, the coffee maker did not work, the room was very smelly , like a mouldy smell, when i get complimentary stay at silver star the room allocated is far more superior to the room we stayed in.

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank C7575GJjamess
Julian J, Manager at The Palazzo Montecasino, responded to this review

Dear C7575GJjamess Thank you for taking the time to complete a review on the Palazzo hotel. Guest feedback forms a vital role in our operation, without this feedback we would not know if our guests left us feeling satisfied or disappointed. I would like to take this opportunity to apologise for the room not meeting your expectations, this is certainly...

Johannesburg
Reviewed 17 October 2016

It was a fantastic experience as always, Love the place and the service I receive. I have never had a bad experience before. Style, class and a beautiful environment to be in. Lunch staff service needs a jack -up.

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank johannar49
Julian J, Manager at The Palazzo Montecasino, responded to this review

Dear johannar49, Thank you for taking the time to complete such a wonderful review on the Palazzo Hotel. We are truly humbled by your extremely positive feedback which will undeniably be shared with the rest of the team as it proves to be highly motivational. We will pass your kind words and constructive feedback to all of our staff for...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Babysitting
Official Description (provided by the hotel)
Recreating the look and feel of old-style Mediterranean glamour, without compromising on modern luxury, the Palazzo hotel is a treat for all of the senses. The 246 beautifully-appointed rooms include Standard, Deluxe, Executive and Superior Rooms as well as King Suites, a lavish, opulent Penthouse and bespoke Presidential Suite. Every room is equipped with all of those small touches that add to your comfort - direct-dial phones, tea and coffee stations, mini bars, 24-room service, free WiFi and electronic safes to list but a few. Highlights to add to your stay include the Mangwanani Spa Boutique, a fully-equipped fitness centre, business centre, Montecasino Entertainment Complex, delicious Mediterranean dining at Medeo Restaurant, relaxing cocktails at Cafe Rialto, conference rooms and many more. Outdoors, a large swimming pool invites you to dip into its cool waters to escape the heat of a long day, while the poolside area beckons hours of relaxation as you let your mind finally unwind from the daily pressures of life. This is the start of your experience at the Palazzo in Montecasino... Book now to discover what else lies ahead. ... more   less 

Additional Information about The Palazzo Montecasino

Address: No. 1 Montecasino Boulevard | Fourways, Fourways 2021, South Africa
Region: South Africa > Gauteng > Greater Johannesburg > Fourways
Price Range: $348 - $409 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Palazzo Montecasino 5*
Number of rooms: 246
Reservation Options:
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Also Known As:
The Palazzo Montecasino Hotel Fourways
Palazzo Montecasino Johannesburg
Palazzo Montecasino Hotel Johannesburg
Montecasino Hotel
The Palazzo Montecasino South Africa/Fourways
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Questions & Answers

Here's what travellers have asked, with answers from The Palazzo Montecasino staff and other travellers.
10 questions
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Centurion, South Africa
London, United Kingdom
22 days ago
Cheshire, United Kingdom
3 months ago
over a year ago

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Questions? Get answers from The Palazzo Montecasino staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a pool view room on a high floor for the ultimate view!”
 of 5 bubbles LittleGhost89, 23 Mar 2017 | Read review
“go for a donwstarirs room as they have doors opening on to the gardens”
 of 5 bubbles CharlieO1455, 19 Mar 2017 | Read review
“If possible ask for a garden view.”
 of 5 bubbles IgmarM, 12 Mar 2017 | Read review
“Ask for a room that is not above the bar area and patio. Noise and smoke from below travels straight into the room, especially room 430.”
 of 5 bubbles Albertgerber, 6 Mar 2017 | Read review
“Ask for a suite as the bathrooms are very small in the "standard rooms".”
 of 5 bubbles 89suleimans, 23 Feb 2017 | Read review
5 of 5