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The Palazzo Montecasino

Travellers' Choice award winner
04/06/2017 05/06/2017
1 room 2 adults 0 children
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993 Reviews from our TripAdvisor Community

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Showing 950: English reviews
Randburg, South Africa
Reviewed 17 November 2016

We enjoyed overall excellent service and the amenities. The entire Montecasino complex is well situated and has easy access. The rooms are always enjoyable and well-serviced. One problem was that both key cards were inoperable upon our return to the room on Monday evening.

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank 749mauds
Julian J, Manager at The Palazzo Montecasino, responded to this review

Dear 749mauds, Thank you for taking the time to complete a review on the Palazzo hotel. Guest feedback forms a vital role in our operation, without this feedback we would not know if our guests left us feeling satisfied or disappointed. I would like to take this opportunity to thank you for the wonderful review. Please accept my apologies for...

Johannesburg, Michigan
Reviewed 17 November 2016

We recently spent an anniversary night at the Palazzo and had an excellent stay. The staff were courteous and friendly and the room was very comfortable next to the garden on the ground floor. The breakfast at Medeo is one of the best in Johannesburg with a wonderful selection of food. A very nice touch was a complimentary bottle of...

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank Darylbrian
Julian J, Manager at The Palazzo Montecasino, responded to this review

Dear Darylbrian, Thank you for taking the time to complete a review on the Palazzo Hotel. Your wonderful feedback is highly appreciated and will definitely be shared with the rest of my colleagues. We are glad that the team were able to meet all your requirements and that your entire stay was a memorable one. We hope that your next...

York
Reviewed 16 November 2016

Arriving at The Palazzo Montecasino hotel at Fourways in Johannesburg is like entering an oasis of calm luxury. You are greeted by hotel staff who help you our of you car (chauffeur-driven, in my case, pre-arranged from O.R.Tambo International Airport). The check in was efficient and very pleasant as staff are so cheerful and helpful. I was shown to my...

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Helpful?
Thank David R
Julian J, Manager at The Palazzo Montecasino, responded to this review

Dear OldVillain, Thank you for taking the time to complete such a wonderful review on the Palazzo Hotel. We are truly humbled by your extremely positive feedback which will undeniably be shared with the rest of the team as it proves to be highly motivational. We will pass your kind words to all of our staff for their excellent service...

Dublin, Ireland
Reviewed 15 November 2016

Stayed there for business and a little bit of fun. Really close to a complex with a casino and tons of really good restaurants. The staff in the hotel are amazing, the food is outstanding, the place is beautiful and quite sophisticated. Really enjoyed all the time there. The pool is great also with amazing facilities.

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Helpful?
Thank Chebas
Julian J, Manager at The Palazzo Montecasino, responded to this review

Dear Chebas, Thank you for taking the time to complete a review on the Palazzo hotel. We truly appreciate your wonderful feedback which you have provided in relation to your stay. Your wonderful feedback will be shared with the team as it proves to be highly motivational and extremely rewarding. We hope that your next visit is planned for the...

Johannesburg, South Africa
Reviewed 13 November 2016

We checked into the Palazzo on the 5th of November 2016. We were greeted by the Hotel Manager who kindly had upgraded us to a suite. As newly weds this was beyond our expectations. When we got to our room we were given a bottle of Bubbly and my Wife was given a Bouquet of Flowers. Rose petals lay the...

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank kevinvE3357XZ
Julian J, Manager at The Palazzo Montecasino, responded to this review

Dear kevinvE3357XZ, Thank you for taking the time to complete a review on the Palazzo hotel. Guest feedback forms a vital role in our operation, without this feedback we would not know if our guests left us feeling satisfied or disappointed. Thank you for the fantastic comments and feedback given, we take great pride in our work and hopefully it...

Reviewed 13 November 2016 via mobile

Every single staff member was helpful and friendly and went the extra mile to make our stay comfortable. The room is well equipment and spacious, we stayed in a family room. The breakfast had brilliant variety. The pool area is very relaxing the gardens are well looked after.

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Helpful?
Thank Claire W
Julian J, Manager at The Palazzo Montecasino, responded to this review

Dear Claire W, Thank you for taking the time to complete such a wonderful review on the Palazzo Hotel. We are truly humbled by your extremely positive feedback which will undeniably be shared with the rest of the team as it proves to be highly motivational. We will pass your kind words to all of our staff for their service...

Riga, Latvia
Reviewed 12 November 2016

Excellent location and good facilities. Large choice of meet products and fruits for breakfast. Nearby Montecasino with no only casino but also lot of restaurants and theater inside. Shopping malls in walking distance.

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank Edgars B
Julian J, Manager at The Palazzo Montecasino, responded to this review

Dear Edgars B, Thank you for taking the time to complete a review on the Palazzo hotel. Guest feedback forms a vital role in our operation, without this feedback we would not know if our guests left us feeling satisfied or disappointed. Thank you for the great comments and feedback given on your recent stay. I hope you will give...

Hillerod, Denmark
Reviewed 12 November 2016

The hotel is a high standard 5 star hotel. The hotel is very nicely decorated and the garden is a tour by it self. Checkin is fast. The restaurant and Breakfast can be a problem with the speed of service from time to time. Security seems fine. Pool is very nice with good service.

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Helpful?
Thank aab163
Julian J, Manager at The Palazzo Montecasino, responded to this review

Dear aab163, Thank you for taking the time to complete a review on the Palazzo hotel. Guest feedback forms a vital role in our operation, without this feedback we would not know if our guests left us feeling satisfied or disappointed. Thank you for the great comments and feedback given, I will certainly pass them on to the team so...

Greater London, United Kingdom
Reviewed 12 November 2016

Having spent almost 3 weeks in this beautiful hotel, rather unexpectedly following a traumatic family event, I am left with nothing but warm memories of our wonderful stay where our every need was met, where staff went out of their way, at every turn, to make us feel comfortable and welcomed. I will never forget the kindness and attention from...

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank sherryh920
Julian J, Manager at The Palazzo Montecasino, responded to this review

Dear sherryh920, Thank you for taking the time to complete such a wonderful review on the Palazzo Hotel. We are truly humbled by your extremely positive feedback which will undeniably be shared with the rest of the team as it proves to be highly motivational. We will pass your kind words to all of our staff for their excellent service...

Falkirk, United Kingdom
Reviewed 11 November 2016

Fantastic hotel with great facilities, excellent service and the best and most attentive staff you could wish for. Great experience on our short visit on our way back to the UK from Mauritius. Thank you for making the end of our holiday so memorable.

Review collected in partnership with Tsogo Sun Hotels
 Report
Helpful?
Thank I7299ZMleec
Julian J, Manager at The Palazzo Montecasino, responded to this review

Dear I7299ZMleec, Thank you for taking the time to complete such a wonderful review on the Palazzo Hotel. We are truly humbled by your extremely positive feedback which will undeniably be shared with the rest of the team as it proves to be highly motivational. We will pass your kind words to all of our staff for their excellent service...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Babysitting
Official Description (provided by the hotel)
Recreating the look and feel of old-style Mediterranean glamour, without compromising on modern luxury, the Palazzo hotel is a treat for all of the senses. The 246 beautifully-appointed rooms include Standard, Deluxe, Executive and Superior Rooms as well as King Suites, a lavish, opulent Penthouse and bespoke Presidential Suite. Every room is equipped with all of those small touches that add to your comfort - direct-dial phones, tea and coffee stations, mini bars, 24-room service, free WiFi and electronic safes to list but a few. Highlights to add to your stay include the Mangwanani Spa Boutique, a fully-equipped fitness centre, business centre, Montecasino Entertainment Complex, delicious Mediterranean dining at Medeo Restaurant, relaxing cocktails at Cafe Rialto, conference rooms and many more. Outdoors, a large swimming pool invites you to dip into its cool waters to escape the heat of a long day, while the poolside area beckons hours of relaxation as you let your mind finally unwind from the daily pressures of life. This is the start of your experience at the Palazzo in Montecasino... Book now to discover what else lies ahead. ... more   less 

Additional Information about The Palazzo Montecasino

Address: No. 1 Montecasino Boulevard | Fourways, Fourways 2021, South Africa
Region: South Africa > Gauteng > Greater Johannesburg > Fourways
Price Range: $343 - $399 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Palazzo Montecasino 5*
Number of rooms: 246
Reservation Options:
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Also Known As:
The Palazzo Montecasino Hotel Fourways
Palazzo Montecasino Johannesburg
Palazzo Montecasino Hotel Johannesburg
Montecasino Hotel
The Palazzo Montecasino South Africa/Fourways
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Questions & Answers

Here's what travellers have asked, with answers from The Palazzo Montecasino staff and other travellers.
10 questions
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Centurion, South Africa
London, United Kingdom
2 months ago
Cheshire, United Kingdom
4 months ago
over a year ago

See all questions (10)

Questions? Get answers from The Palazzo Montecasino staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Deluxe rooms ground floor are wonderful , have own terrace”
BusynurseAlison, 21 May 2017 | Read review
“All rooms are non smoking. Smokers should take Ground floor rooms in order to smoke outside on patio.”
ianp567, 28 Apr 2017 | Read review
“non smoking room”
Moggy12345, 22 Apr 2017 | Read review
“Rooms facing the gardens are quieter with nice views.”
89maireads, 21 Apr 2017 | Read review
“all rooms that i have stayed in are good”
Lyndy761, 13 Apr 2017 | Read review
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Prices are for 1 room, 2 adults
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