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The Palazzo Montecasino

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The Palazzo Montecasino
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960 Reviews from our TripAdvisor Community

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Showing 919: English reviews
Deneysville, South Africa
Reviewed 29 September 2016

The whole experience was worth the cost. From check-in to the room to check-out the staff made you feel welcome and attended to your every need. Thank you for a fantastic stay. I would recommend staying at The Palazzo

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank sharonlN2892VA
Julian J, Manager at The Palazzo Montecasino, responded to this review

Dear sharonlN2892VA, Thank you for taking the time to complete such a wonderful review on the Palazzo Hotel. We are truly humbled by your extremely positive feedback which will undeniably be shared with the rest of the team as it proves to be highly motivational. We will pass your kind words to all of our staff for their excellent service...

A TripAdvisor Member
Level Contributor
8 reviews
8 hotel reviews
3 helpful votes
Reviewed 29 September 2016 via mobile

I stay at the palazzo hotel once every year, it's a fantastic property connected to monte casino. The hotel looks like a castle and has beautifully maintained gardens and it is right next to a bird park. So you get to see all the birds that flock to the hotel. Very pretty. Early morning you hear the birds chirping and...

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Helpful?
Thank A TripAdvisor Member
BIlal E, Manager at The Palazzo Montecasino, responded to this review

Dear Valued Guest, Thank you for taking the time to complete a review on the Palazzo Hotel. Your wonderful feedback is always highly appreciated and will be shared with the rest of the team. We appreciate your ongoing patronage and hope to welcome you back soon. Kind Regards Bilal Essop Deputy General Manager Palazzo Hotel Montecasino

Nelspruit, South Africa
Reviewed 29 September 2016 via mobile

We love the friendly atmosphere and child friendly staff!!! Kids are 18 months and 6 years and nothing is to much for the hotel! I would highly recommend this beautiful property! Always a pleasure to visit.

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Helpful?
Thank odettegrey
Julian J, Manager at The Palazzo Montecasino, responded to this review

Dear odettegrey, Thank you for taking the time to complete a review on the Palazzo hotel. Guest feedback forms a vital role in our operation, without this feedback we would not know if our guests left us feeling satisfied or disappointed. Thank you for the great comments and feedback given, I will certainly pass them on to the team. I...

Reviewed 26 September 2016

The Palazzo was ideal for our 1 weeks conference and all food and drink requirements were available with choices in the complex. One week was not enough.The location was comfortable and the staff were friendly and attentive.I had tio go hunting for coffee during breakfast occasionally but apart from that I have no adverse comments.I enjoyed my stay there and...

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank dumplingg
BIlal E, Manager at The Palazzo Montecasino, responded to this review

Dear dumplingg, Thank you for taking the time to complete a review on the Palazzo hotel. We truly appreciate the feedback you have provided and would like to apologise for the coffee delays during breakfast. We hope that your next stay and conference is in the near future as we look forward to welcoming you back. Kind Regards Bilal Essop...

Cardiff
Reviewed 26 September 2016

We stayed here to celebrate dad's birthday and had an amazing time. The staff couldn't do enough for us, especially the guys on concierge. Always smiling and remembering us by name. Our rooms were stunning and so comfortable. We had pool view rooms which was very nice. Housekeeping was excellent and nothing was too much. Lovely breakfast buffet which includes...

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Helpful?
Thank Per A
BIlal E, Manager at The Palazzo Montecasino, responded to this review

Dear Per A, Thank you for taking the time to complete a review on the Palazzo Hotel. Your wonderful feedback is highly appreciated and will definitely be shared with the rest of my colleagues. We are glad that the team were able to meet all your requirements and that your entire stay was a memorable one. We hope that you...

Cape Town Central, South Africa
Reviewed 25 September 2016

Been staying and visiting the Palazzo for over 10 years now and always find it to be of the same excellent service. Staff very professional and courteous. Dining area,service and food whether it be for Breakfast, Lunch or dinner is always first rate.I have travelled extensively and stayed in some of the finest hotel's and in general I rate this...

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
1Thank davidfisher9799
BIlal E, Manager at The Palazzo Montecasino, responded to this review

Dear davidfisher9799, Thank you for taking the time to complete a review on the Palazzo Hotel. We truly appreciate the wonderful feedback as well as your ongoing patronage. We are humbled by your comments and will definitely share this with the rest of the team as it proves to be highly motivating. We hope that your next stay is in...

Melbourne, Australia
Reviewed 25 September 2016 via mobile

I was really impressed with the Palazzo. We stayed the first few days in the Southern Sun, but this hotel is streets ahead. Great spacious rooms, beautiful pools and excellent service from very friendly and helpful staff. I have to mention two things I did find odd. Firstly, on our first night the front desk phoned me "secretly" to confirm...

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Helpful?
Thank Werner S
BIlal E, Manager at The Palazzo Montecasino, responded to this review

Dear Werner S, Thank you for taking the time to complete a review on the Palazzo Hotel. We appreciate the feedback which you have provided and would also like to apologise for the mishaps during your stay, I have raised this with my management team to avoid this in future. I hope this will not deter you from choosing to...

Baghdad, Iraq
Reviewed 23 September 2016

Hotel is stunning, rooms excellent and beds comfy. Overall lighting on ground floor rooms is fine but only lamp light in upper floor rooms. It's not bright enough at night if you need a bright light on. My car was covered in milky white spots every morning. They were extremely difficult to get off and required a car wash. Normal...

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank daviddZ860QP
BIlal E, Manager at The Palazzo Montecasino, responded to this review

Dear daviddZ860QP, Thank you for taking the time to complete a review on the Palazzo Hotel. We appreciate your feedback regarding the light in the room, this will be shared with our development team. Please accept my sincerest apology for the tree sap on your vehicle and we are working on that with our landscaping contractor. I hope this will...

Victoria, Seychelles
Reviewed 21 September 2016

I stayed 5 days at this hotel earlier this month. It was my first visit to the Montecasino area as well, and I rather liked the overall experience and ambience. The hotel ticks all the essential boxes for a comfortable and efficient stay on a business trip. The room was big enough and comfortable, facilities and amenities were good, laundry...

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Helpful?
Thank JukeGuy
Julian J, Manager at The Palazzo Montecasino, responded to this review

Dear JukeGuy Thank you so much for your recent visit to the Palazzo and thank you for your valuable feedback regarding your experience with us. We are delighted that our product and service delivery met your expectations. Your wonderful comments have been shared with the rest of the team. We are looking forward to welcoming you back to the Palazzo...

Melbourne, Australia
Reviewed 20 September 2016

I stayed at the Palazzo Hotel for Business in Johannesburg. I highly recommend this Hotel. I had a wonderful experience staying at this beautiful and world class Hotel where all the staff provided me a superb experience.

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank A2657ANsimonb
Julian J, Manager at The Palazzo Montecasino, responded to this review

Dear A2657ANsimonb, Thank you for taking the time to complete such a wonderful review on the Palazzo Hotel. We are truly humbled by your extremely positive feedback which will undeniably be shared with the rest of the team as it proves to be highly motivational. We will pass your kind words to all of our staff for their excellent service...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Babysitting
Official Description (provided by the hotel)
Recreating the look and feel of old-style Mediterranean glamour, without compromising on modern luxury, the Palazzo hotel is a treat for all of the senses. The 246 beautifully-appointed rooms include Standard, Deluxe, Executive and Superior Rooms as well as King Suites, a lavish, opulent Penthouse and bespoke Presidential Suite. Every room is equipped with all of those small touches that add to your comfort - direct-dial phones, tea and coffee stations, mini bars, 24-room service, free WiFi and electronic safes to list but a few. Highlights to add to your stay include the Mangwanani Spa Boutique, a fully-equipped fitness centre, business centre, Montecasino Entertainment Complex, delicious Mediterranean dining at Medeo Restaurant, relaxing cocktails at Cafe Rialto, conference rooms and many more. Outdoors, a large swimming pool invites you to dip into its cool waters to escape the heat of a long day, while the poolside area beckons hours of relaxation as you let your mind finally unwind from the daily pressures of life. This is the start of your experience at the Palazzo in Montecasino... Book now to discover what else lies ahead. ... more   less 

Additional Information about The Palazzo Montecasino

Address: No. 1 Montecasino Boulevard | Fourways, Fourways 2021, South Africa
Region: South Africa > Gauteng > Greater Johannesburg > Fourways
Price Range: $348 - $404 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Palazzo Montecasino 5*
Number of rooms: 246
Reservation Options:
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Also Known As:
The Palazzo Montecasino Hotel Fourways
Palazzo Montecasino Johannesburg
Palazzo Montecasino Hotel Johannesburg
Montecasino Hotel
The Palazzo Montecasino South Africa/Fourways
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Questions & Answers

Here's what travellers have asked, with answers from The Palazzo Montecasino staff and other travellers.
10 questions
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Centurion, South Africa
London, United Kingdom
23 days ago
Cheshire, United Kingdom
3 months ago
over a year ago

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Questions? Get answers from The Palazzo Montecasino staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms facing inner court are better.”
 of 5 bubbles Jonathan_Njoroge, 27 Mar 2017 | Read review
“Try to get a pool view room on a high floor for the ultimate view!”
 of 5 bubbles LittleGhost89, 23 Mar 2017 | Read review
“go for a donwstarirs room as they have doors opening on to the gardens”
 of 5 bubbles CharlieO1455, 19 Mar 2017 | Read review
“If possible ask for a garden view.”
 of 5 bubbles IgmarM, 12 Mar 2017 | Read review
“Ask for a room that is not above the bar area and patio. Noise and smoke from below travels straight into the room, especially room 430.”
 of 5 bubbles Albertgerber, 6 Mar 2017 | Read review
5 of 5