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The Oaksmere Hotel

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Rectory Road Brome, Eye IP23 8AJ England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (277)
Dining (36)
Room & Suite (23)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 21-02-02 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Oaksmere Hotel
Updated 21-02-02 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 2 hotels in Eye
Location
Cleanliness
Service
Value
Travellers' Choice
The Oaksmere is a lovingly restored Tudor manor, set in 17 acres of Suffolk parkland just outside of the market town of Eye, Diss. Boasting a Victorian walled kitchen garden, which is at the heart of our menus, alongside an on site butchery, Executive Chef Matt Avery and his team create exquisite dishes from homegrown and local produce. We have a range of dining areas including a public house, three private dining rooms, a spacious terrace with children’s play area, and a bright orangery style restaurant with open pass – so that you can watch the kitchen team at work! The Main House and Coach House boast 14 state of the art, individually designed bedrooms and suites, including family bedrooms and dog friendly bedrooms – perfect for reclining after dinner or a stroll in the Suffolk countryside. Nestled in our landscaped parkland, with the idyllic Suffolk countryside as a backdrop, stands our wedding and event marquee. Our wedding and event planners offer a bespoke planning service, with each wedding or event individually tailored to your personal taste and requirements.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Bar / lounge
Children's playground
Children Activities (Kid / Family Friendly)
Taxi service
Conference facilities
Banquet room
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Special diet menus
Meeting rooms
Baggage storage
Newspaper
Shared lounge / TV area
Sun terrace
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Laundry service
Ironing service
Shoeshine
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Room features
Bathrobes
Housekeeping
Room service
VIP room facilities
Bottled water
Coffee / tea maker
Flatscreen TV
Whirlpool bathtub
Iron
Private bathrooms
Minibar
Electric kettle
Complimentary toiletries
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Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
742Reviews2Q+A100Room tips
Traveller rating
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Popular mentions
hayley v wrote a review Jun. 11
1 contribution
my husband and myself stayed here last night. Room was fantastic but the staff overall were very under qualified. Chef was incredibly rude when I complained that my rib eye steak was overcooked and incredibly grey looking. He insisted it was cooked to a perfect medium. My husband has a porterhouse cooked perfectly . Very confusing. It took speaking to Emma in the end to get any resolution. Room 5 is also directly over the kitchen and very noisy until 1am. I really wouldn't recommend wasting your money here.
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Date of stay: June 2021
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Aaron wrote a review Jun. 8
Norfolk, United Kingdom6 contributions
+1
Staff slow and rude. Room in bad order. Plaster falling off the wall.lights flickered.floor tiles in bathroom cracked.wires hanging from back of tv. Food was amazing tho. Setting was lovely and was hot
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Date of stay: June 2021Trip type: Travelled as a couple
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Response from Chamane Epps, General Manager at The Oaksmere Hotel
Responded 4 days ago
Good evening Aaron, Thank you for taking your time to submit your review, please could I ask you to email further details of your stay to chamane@theoaksmere.com These points were not brought to our attention during your stay, and I can only apologise that the room itself was not up to the high standard it should have been. Before reopening in May all of our bedrooms were redecorated and refurbished, so I am surprised to read your comments. I am delighted to hear that you enjoyed the setting and the food. I look forward to hearing from you, with aim to rectify the points mentioned above. Best wishes, Chamane Epps General Manager
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Andy M wrote a review Jun. 3
London, United Kingdom28 contributions8 helpful votes
We stayed for one night on 2 June. The receptionist was polite and welcoming. The room was large, clean and comfortable. The room had a fridge with milk and water (both still and sparkling) The grounds are amazing. Breakfast was freshly cooked and plentiful. Overall, would recommend this hotel.
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Date of stay: June 2021
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Response from Chamane Epps, General Manager at The Oaksmere Hotel
Responded 4 days ago
Good evening Andy, Thank you for your review, I am delighted to hear that you enjoyed your recent stay with us and that the team looked after you well. We look forward to welcoming you back to The Oaksmere again in the near future. Very best wishes, Chamane Epps General Manager
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redpoppy78 wrote a review Jun. 1
Bury St Edmunds, United Kingdom9 contributions1 helpful vote
We went out as a family of 4 and sat outside on the lovely terrace, the sun was shining and we had a lovely big table. Unfortunately, that is where the good comments end. We waited a while for the drinks menu, then a while more for the cocktail menu. The drinks arrived and my passion fruit martini was missing the prosecco shot. When pointed out to the female member of staff she said it would be taken from the bill. The starters were ok, then the main meal arrived. I had ordered a sirloin steak and so had my son. My steak did not taste at all like steak but like pork! Looking at the meat and the colour and texture and comparing it to my sons steak it was definitely the Pork tomahawk they had given me. I thought that maybe a mistake had been made and I was given a meal which should have gone to someone else. I advised the waiter and he took it back to be checked with the kitchen. He came back and said it was definitely sirloin and argued that I had made a mistake. I replied that I has definitely not made a mistake as I know the taste of pork to steak. They asked if I would like another one, I said yes please because it was an error. The rest of my family had finished their meal 20 minutes before mine arrived which ruined the family meal we had gone out for. I was advised that they would sort it out on the bill. When bringing out the bill the female member of staff said that she could not remove my meal from the bill because I ate the second one! She missed the point of customer service altogether. That they had made an error on my meal and I ended up eating my meal 20 minutes after my family had finished, the meal was ruined. We refused to pay for my meal and eventually it was removed. I was totally appalled by the service. I asked to speak to the manager and at no point did the manager come to talk to me.
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Date of stay: June 2021Trip type: Travelled with family
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Rebecca T wrote a review May 2021
London, United Kingdom14 contributions6 helpful votes
The hotel grounds are superb and impressive. We sat for a drink outside and then went into the restaurant for Sunday lunch. The starters and roast lunches were good. The tart and cheesecake that we ordered for dessert we’re not so good, both had soft bases rather than crunchy/short. The staff were all very nice friendly but I got the impression that the kitchen and bar held up service as drinks were slow in coming as were our starters.
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Date of stay: May 2021
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PRICE RANGE
US$116 - US$161 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
cornwallis hotel brome
FORMERLY KNOWN AS
Cornwallis Hotel
LOCATION
United KingdomEnglandEast AngliaSuffolkEye
NUMBER OF ROOMS
14
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Frequently Asked Questions about The Oaksmere Hotel
Which popular attractions are close to The Oaksmere Hotel?
Nearby attractions include The 100th Bomb Group Memorial Museum (6.8 km), Bressingham Steam Museum and Gardens (7.0 km), and Shorelands Wildlife Gardens (7.0 km).
What are some of the property amenities at The Oaksmere Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at The Oaksmere Hotel?
Top room amenities include a minibar, a flat screen TV, and a whirlpool bathtub.
What food & drink options are available at The Oaksmere Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Oaksmere Hotel?
Yes, free parking is available to guests.
What are some restaurants close to The Oaksmere Hotel?
Conveniently located restaurants include The Bull at The Auberge, Number 11, and Turkuaz.
Does The Oaksmere Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to The Oaksmere Hotel?
Many travellers enjoy visiting Manor Farm (13.9 km).
Is The Oaksmere Hotel accessible?
Yes, it offers reduced mobility rooms and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.