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Excelsior Hotel Spa Sainte-Adele

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3655 Boulevard de Sainte-Adele, Sainte-Adele, Quebec J8B 2N8 Canada
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Traveller (99)
Room & Suite (45)
Pool & Beach (4)

About

#4 of 10 hotels in Sainte-Adele
Location
Cleanliness
Service
Value

Looking for a place to stay in Sainte-Adele? Then look no further than Excelsior Hotel Spa Sainte-Adele, a spa that brings the best of Sainte-Adele to your doorstep.

Rooms at Excelsior Hotel Spa Sainte-Adele provide a refrigerator and air conditioning, and guests can stay connected with free wifi.

You can also enjoy a pool and a restaurant while staying at Excelsior Hotel Spa Sainte-Adele. Need a place to park? Free parking is available at Excelsior Hotel Spa Sainte-Adele.

While in Sainte-Adele be sure to experience local fish and chips favourites at Frites A Mon Oncle.

There is no shortage of things to do in the area: explore popular parks such as Parc de la Rivière Doncaster.

We’re sure you’ll enjoy your stay at Excelsior Hotel Spa Sainte-Adele as you experience everything Sainte-Adele has to offer.

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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Wifi
Pool
Bar / lounge
Spa
Non-smoking hotel
Laundry service
Hot bath
Indoor pool
Outdoor pool
Heated pool
Restaurant
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Room features
Air conditioning
Private balcony
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, French
198Reviews3Q+A14Room tips
Traveller rating
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Popular mentions
Luana0909 wrote a review Oct. 2020
Montreal, Canada130 contributions78 helpful votes
Spent a long weekend (4 nights) and was not super impressed. For the price they charge, the hotel is VERY dated and screams 1990. GIve it a little love and invest in the service you offer your paying customers. The only nice person we met was Richard at reception who is overloaded and alone. During covid, they do not come clean your rooms, which I can understand but no offer to get fresh towels or clean cups after making a coffee in the morning (you offer coffee machines, you should either than offer disposable cups, or clean cups at reception). When I went to ask about a new cup after 2 days, the reception gave me a bottle of Mr Clean and told me to clean it myself. With what? Toilet paper? We went to this SPA to book massages. Massotherapist was not on site. Not available. This should have been mentioned at check-in or when booking. So we went to a SPA and got NO SPA TREATMENTS. Not impressed. Won't be back.
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Date of stay: August 2020
Cleanliness
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Sleep Quality
1 Helpful vote
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Lets_Cruise_13 wrote a review Sep. 2020
Ottawa, Canada1220 contributions109 helpful votes
+1
On Wednesday August 19th, 2020, my wife and I stayed at our booked destination, Hotel-Spa Excelsior Sainte-Adèle situated at 3655, Boulevard Sainte-Adèle in Sainte-Adèle, Québec. For checking in that afternoon, we were welcomed by the friendly front desk staff. However, since the parking lot was full and many guests were already in their rooms, and to keep our spot we waited one hour in the car for our room to be ready. Upon entering we noticed the recently renovated entry-lobby area. Since the hotel has no elevator, we had to carry our luggage for 3 flights of stairs plus an extra set of stairs to our room. Our room, the pricy Presidential King Room with Spa Bath was large with a fireplace. It was dark, basic, and outdated. We noticed many unsightly nail holes on the walls, paint mistakes with smudges on the ceiling, painted wallpaper rolling off, rust, older drapes, etc. The wall air conditioning system was a bit noisy but did handle the entire room. We had a private balcony overlooking the parking lot at the back of the building. The washroom with its incredibly low toilet did not flush easily. A tiny and dark shower that barely worked, had low water pressure and the handle for cold/hot was stuck on hot; because of that handle we almost got burned. The track lighting over the sink had a burnt light bulb so it was a good thing that we got extra day light coming from the washroom’s sky light. We did enjoy the heated outdoor pool, but the two hot tubs were remarkably busy. The pool seemed well maintained but again chairs and umbrellas require updating. That evening we had a booked reservation at the on-site Restaurant Amadeus. Occasionally, guests seemed to have forgotten the rules on safety protocols under Covid-19. The next morning, we did not get a free Grab and Go breakfast as it was not included with our stay. We would not recommend the hotel as wheelchair accessible. This was not a cheap room and we expected a lot more for the price we paid. Therefore, for the price, quality, service, and noise factor, we would rate our stay at Hotel-Spa Excelsior Sainte-Adèle 2 stars.
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Date of stay: August 2020
Location
Service
Sleep Quality
3 Helpful votes
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Marcia wrote a review Mar. 2020
Montreal, Canada14 contributions6 helpful votes
I felt alarmed that our waiter in the restaurant coughed a few times on her hands, while taking our order, in a time when we all should be weary of coronavirus spread. I wonder if hotels are training their staff on how to prevent the spread of infectious diseases.
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Date of stay: March 2020
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Neil W wrote a review Feb. 2020
Stittsville, Canada33 contributions33 helpful votes
Because this is an older hotel, the rooms are huge. It was a very cold week-end so the fireplace in the room was an awesome feature. The rooms, hallways and the pool area were immaculately maintained.
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Date of stay: February 2020
Rooms
Cleanliness
Service
Room Tip: The hotel is located well away from the road so all of the rooms would be very quiet.
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1 Helpful vote
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Emily P wrote a review Dec. 2019
Inlet, New York2 contributions
Stayed here with my family and it looked like a really comfortable clean place from the outside and the photos online but it was really dissapointing. The receptionist was not friendly, and the room had old sheets, towels, and bedding. We had luggage and there were only a set of stairs in front of the hotel, other doors were not accessible even though there was a parking lot right behind the building.
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Date of stay: December 2019
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PRICE RANGE
US$66 - US$109 (Based on Average Rates for a Standard Room)
LOCATION
CanadaQuebecSainte-Adele
NUMBER OF ROOMS
51
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Frequently Asked Questions about Excelsior Hotel Spa Sainte-Adele
Which popular attractions are close to Excelsior Hotel Spa Sainte-Adele?
Nearby attractions include Parc Lineaire le P'tit Train du Nord (3.2 km), Parc de la Rivière Doncaster (6.7 km), and Village du Pere Noel (5.5 km).
What are some of the property amenities at Excelsior Hotel Spa Sainte-Adele?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Excelsior Hotel Spa Sainte-Adele?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Excelsior Hotel Spa Sainte-Adele?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Excelsior Hotel Spa Sainte-Adele?
Yes, free parking is available to guests.
What are some restaurants close to Excelsior Hotel Spa Sainte-Adele?
Conveniently located restaurants include A l'Express Gourmand, Bistro Lounge GARCONS!, and Au Petit Poucet.
Are there opportunities to exercise at Excelsior Hotel Spa Sainte-Adele?
Yes, guests have access to an indoor pool during their stay.
Which languages are spoken by the staff at Excelsior Hotel Spa Sainte-Adele?
The staff speaks multiple languages, including English and French.