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The Gananoque Inn and Spa

Traveller (275)
Room & Suite (277)
Dining (58)

About

Location
Cleanliness
Service
Value
Situated on the banks of the St. Lawrence River, the Gananoque Inn & Spa occupies the original the Gananoque Carriage Works factory. Converted to a hotel in 1896, the historic and charming Inn provides two river front restaurants, private docking, waterfront accommodation, and fireplace and Jacuzzi suites. The Inn is the perfect location from which to explore the 1000 Islands, the nearby UNESCO designated Rideau Canal and Kingston Fortifications. Golf, fishing, island tours, kayaking, cycling, summer theatre and shopping are just a few of the nearby activities.
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Property amenities
Free parking
Restaurant
Free High Speed Internet (WiFi)
Room service
Bar/Lounge
Spa
Breakfast included
Banquet Room
Conference Facilities
Meeting rooms
Multilingual Staff
Non-smoking hotel
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Room features
Air conditioning
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Great View
Centrally Located
HOTEL CLASS
588Reviews
620Photos
9Q+A
100Room tips
Traveller rating
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  • 72
  • 40
  • 23
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Popular mentions
This is such a neat hotel, right on the St Lawrence River. Our room was very comfortable and the hotel has a great pub downstairs (Muskie Jake's). It's a short walk to the main street and all the shops. We took a long walk along the river and through a park one morning. Very
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We booked a room through hotels.com. At some point this Hotel cancelled reservation through them but still billed 50 dollars without our consent. The policy through Hotels.com states we can cancel. Travel plans changed well in advance. Once we emailed information to cancel there
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+8
This was our second time staying at The Gananoque Inn & Spa - and we fell in love with the place all over again! Dinner at Muskie Jake's this time, exceeded expectations and breakfast at the Watermark was quite satisfying! (see location on Google Maps for review & photos) On
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Response from ManagerGanInn, Manager at The Gananoque Inn and Spa
Responded Feb. 12, 2019
Thank you for your 5 bubble rating and review. The Honeymoon Suite offers a cozy getaway in the winter with its fireplace and Jacuzzi tub and breathtaking views of the river. Glad to ehar you enjoyed your time at Muskie Jake's as well.Thanks for sharing and we hope to see you again!
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This is a well situated hotel in Gananoque with a decent breakfast and pleasant if not outdated rooms. Our room was nice but after a few hours of lounging in the bed we noticed we were being bitten by something - perhaps bed bugs ?? We asked to change rooms and that wasn't a
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Response from ManagerGanInn, Manager at The Gananoque Inn and Spa
Responded Dec. 11, 2018
Thank you for your comments and we are truly sorry you weren't able to capture the charm our Inn offers, from check in right to check out. As mentioned on check out to you, we do take every concern and issue seriously and with a pest control maintenance plan in place, we are continuously being inspected and doing our due diligence. We did search the room once we moved you to a different room, and upon investigation saw no evidence, but did quarantine immediately in case and contacted our pest control agency as well, that came immediately and confirmed our suspicions that there was no in fact evidence. We know sometimes it is easy to make assumptions, but can assure you we did everything possible to conclude there being no evidence to corroborate your concerns. We are truly sorry and apologize you felt you had to turn to social media, especially after mentioning to us you would, but we felt we did everything possible to rectify the situation and handled it calmly and professionally and could only hope you would not as it was dealt with. We stand behind our staff and the Guest Service Agent in question has been with us for over 15 years and we value their knowledge and experience. We hope in time you are able to return and experience what keeps bringing our guests back time and time again. Yours in hospitality.
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The staff were wonderful. Location excellent...near water, river escapes and cruises. We stayed for two nights with friends. Rooms large and welcoming. Restaurant in house Watermark excellent. Way to many good things to say. Will return for spring fling :)
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Response from ManagerGanInn, Manager at The Gananoque Inn and Spa
Responded Dec. 10, 2018
Thank you for your 5 bubble rating and review and we are so pleased you were able to experience the character and charm our property offers and our wonderful staff!
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Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event Rooms
Professional photo exclusively commissioned by TripAdvisorThe Gananoque Inn and Spa
The Prime Minister's Suite at The Gananoque Inn and Spa
Professional photo exclusively commissioned by TripAdvisorThe Gananoque Inn and Spa
The Honeymoon Suite at The Gananoque Inn and Spa
Professional photo exclusively commissioned by TripAdvisorThe Gananoque Inn and Spa
The Honeymoon Suite at The Gananoque Inn and Spa
Photo provided by managementThe Gananoque Inn and Spa
Standard Guest Room Annex
view accross the garden
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Are the double rooms in the main building or annexed
Yes, double rooms are in the main building. The annex is separate for more space and longer term stays.Enjoy!
0 votes
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I would go into the Trip Adviser site and go to the Help section or Contact site. He must not have pushed the Submit button. Good Luck
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Are guests allowed to swim off the dock in front of the hotel?
I do not think so because of safety factors. The water levels are high and over the board walk a bit. Also it is a boat channel. You can always ask at the Inn desk or phone ahead. It is a beautiful setting by far. Hope you get there for a visit.
1 vote
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Have the rooms been renovated recently? Thanks
I loved my room. The bathtub was obviously older, but the bathroom itself was still charming, clean and did not have any problems. The room was nicely decorated in a way that reflects the heritage and style of the inn. Again nice, clean and pleasant with a comfy mattress. If you are looking for a makeover reno porn setting with a completely upstyled room this is not your hotel. I suggest a glam major chain hotel in a major city centre. If you want atmosphere, pleasant surroundings, fabulous view of the water, good food, Saturday night entertainment, and the quiet of a small town neighbourhood, this is the place.
1 vote
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Hi, is there wifi internet connection in the hotel? Thanks
Yes, there is wifi. The connection is not very reliable at times.
0 votes
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12
"book early and ask for specials"
"Room 204 had great views"
"Check the curtains and air conditioner before occupying your room. Check the spa and breakfast buffet will be available for your booking."
"If you want water view the rooms vary a lot, and this is not carefully explained when making reservations."
"Not good for seniors no elevator"
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PRICE RANGE
US$104 - US$237 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the gananoque hotel gananoquegananoque bed breakfast
LOCATION
CanadaOntarioGananoque
NUMBER OF ROOMS
51
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