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Fern Resort

Traveller (184)
360
Panoramas (17)
Pool & Beach (61)
About
Location
Cleanliness
Service
Value
Fern Resort and the Conference Centre at Fern are located along the shores of Lake Couchiching in the city of Orillia. We offer all inclusive packages for both family vacation stays as well as meeting and conference stays. All meals, use of facilities and at specific times of the year, we offer activity programs for all ages, children supervision and nightly entertainment. Established in 1895, Fern has a long tradition of offering our guests with good olde fashion hospitality in a professional and friendly manner. Whether it's the traditional family vacation, a little getaway weekend or a sales meeting or corporate seminar, Fern Resort and the Conference Centre at Fern should be your venue of choice.
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Property amenities
Pool
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Spa
Breakfast included
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Conference Facilities
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Outdoor pool
Public Wifi
Sauna
Self-Serve Laundry
Tennis Court
Wheelchair Access
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Room features
Air Conditioning
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Great View
Quaint
HOTEL CLASS
348Reviews
686Photos
11Q+A
73Room tips
Traveller rating
  • 161
  • 106
  • 45
  • 29
  • 7
Time of year
Traveller type
Language
  • Filter
  • English
Popular mentions
We spent 3 days and 2 nights at Fern Resort right after Christmas. It was our first time there and everyone I talked to had never heard about it so I a bit nervous as to what to expect. Our first 2 days we were wowed!! The weather didn’t cooperate and there was no snow so
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Response from FernResort, General Manager at Fern Resort
Responded 1 week ago
Thank you for staying with us over the holidays and thank you for all your kind words and comments. I am glad you enjoyed the majority of your stay and your boys were never bored. It’s not easy to keep the entire family entertained these days! I am sorry we had a couple of issues during your stay and the end result was not as positive as it should have been. We should have been able to accommodate your lunch requests on your last day. I will discuss your comments at length with our front-line staff to ensure we can be as accommodating as possible for the comfort and convenience of all our guests. As you mentioned, winter facilities and events were few and far between due to the unseasonal weather. Skating on the lake was one facility we tried very hard to have available as much as possible. Checking the thickness of the ice is not an exact science. We do our best to test in many areas but there can be spots that freeze less due to the water current and other issues. I can appreciate that we could have done a little more in regards to blocking off unsafe areas on the ice and we should have been more efficient in this matter. I sorry this was your last impression of Fern Resort and I hope we get an opportunity to have you stay with us again. Cordially, Scott Collens General Manager Fern Resort
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We had a lake view room which was renovated. That was the best part. The food was awful - vegetable soup like boiled cabbage, cold, and the rest was not good at all. We decided to go swimming as it was rainy - the pool was filthy as were the change rooms. We decided to try the
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Response from FernResort, General Manager at Fern Resort
Responded 1 week ago
Thank you for staying with us over the holidays. I am glad to hear you enjoyed the renovated rooms. I am sorry you found the facilities to be in less-than-perfect condition. Unfortunately, the dismal, non-winter conditions over the holidays put a damper on the many of our wonderful outdoor facilities that are generally available at this time of year The 1.5 km skating trail, dog sledding, horse-and-cutter rides, tobogganing and cross-country skiing were not options, so the indoor facilities were used continuously. Under the circumstances, our Maintenance and Housekeeping teams did an amazing job to maintain the indoor pool and recreation facilities during this very busy time of year. I am glad you found the staff to be pleasant during your stay. Customer service and offering genuine, professional, friendly customer service is the foundation of the resort and speaks to our core values. Our staff worked very hard over the holidays and they certainly appreciate your comments. Cordially, Scott Collens General Manager Fern Resort
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After hearing so many great things about Fern from family who had been many years ago we decided to give it a try. Unfortunately it seems Fern is living in the past and resting on its laurels. The food was mediocre at best and the service was poor. Had it not been all-inclusive
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Response from FernResort, General Manager at Fern Resort
Responded 1 week ago
Thank you for your comments and thank you for staying with us over the holidays. I apologize we did not meet your expectations in regards to the level of service provided by our dining room staff. Fern Resort is still owned and operated by the Downing family and the commitment to offering genuine customer service is still paramount. I have shared your comments with the food service team—we will continue to invest in customer service training and use your comments as a tool for improvement. I hope we get the opportunity to have you stay with us again. I am sure this was a one-off scenario. Cordially, Scott Collens General Manager Fern Resort
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booked for mid Sept....which turned out to be a very hot weekend. Spent most of it in the pools.......Our room was spacious and comfortable.......meals were good and served by attentive wait staff. Enjoyed out visit and would like to return again during the summer when there are
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Response from FernResort, General Manager at Fern Resort
Responded 1 week ago
Thank you for stay with us recently and thank you for your kind review. You should definitely come back and see us in the summer. Summer packages are chalk full of activities for all ages, kids clubs and great evening entertainment. Whether it's a quick getaway weekend or week long family vacation, Fern in the summer is an incredible vacation experience. I look forward to seeing you and your family this summer. Cordially, Scott Collens General Manager Fern Resort
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Clean, comfortable, casual with lots to do or not. The kids are kept busy while Nana reads or does adult activities. Great entertainment, friendly staff, the food is good and lots of it. Pricey but well worth the price.
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Response from FernResort, General Manager at Fern Resort
Responded Nov. 11, 2018
Thank you for your review and thank you for bringing the grandkids to Fern! With families being so busy these days it has become common for Grandma and Grandpa to entertain and/or take the grandkids away for a getaway or vacation. Fern being Ontario's All Inclusive resort means Grandma and Grandpa don't have to worry about cooking, cleaning or planning the activities. Fern does it all and has it all under one roof for one great price. Thanks again for your review and I look forward to seeing you and the grandkids again soon! Cordially, Scott Collens General Manager Fern Resort
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Album Categories
All photosTravellerRoom & SuitePool & BeachDining Family and Play AreasBusiness Centre & Event Rooms
Professional photo exclusively commissioned by TripAdvisorFern Resort
The Regular Lakeview Room at the Fern Resort
Professional photo exclusively commissioned by TripAdvisorFern Resort
The Fireside Suite at the Fern Resort
Professional photo exclusively commissioned by TripAdvisorFern Resort
The Fireside Landview Room at the Fern Resort
Professional photo exclusively commissioned by TripAdvisorFern Resort
The Fireside Lakeview Room at the Fern Resort
Lakeside Room right on the lake
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12345669
No alcohol is not included. But it is available for purchase at the restaurant and in the lounge and entertainment building.
0 votes
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3 meals/day, activities and evening entertainment is included. BYOB and snacks for in-between meals. It was a win for us, but find the prices steep and the rooms are run-down. Most staff at the resort are young and service could be improved.
1 vote
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Hi Wendyb0. We can reserve you a room with a tentative reservation over the phone. We do require a deposit that can be made by cheque after you make a tentative reservation. Once you arrive, you can simply pay the balance with your debit card. Hope to see you soon at Fern Resort.
0 votes
They didn't seem to mind people hanging around. We left in the afternoon.
1 vote
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123
"We enjoy renting the cottages on the lake side. We love Cabin 303 or Cabin 308 or 309 which seem to have larger decks on the lake."
"loved staying in the cottages and main in...lovely views"
"Edgewater cottages have great water views afternoon sun"
"All rooms are good."
"Waterfront cottages are the best!"
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PRICE RANGE
US$277 - US$677 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
fern hotel orilliafern orilliafern resort orillia
LOCATION
CanadaOntarioOrillia
NUMBER OF ROOMS
103
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