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Hotel Universel

311, boul. Hotel-de-Ville, Riviere du Loup, Quebec G5R 5S4 Canada
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Traveller (169)
Room & Suite (59)
Dining (18)

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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

#6 of 15 hotels in Riviere du Loup
Location
Cleanliness
Service
Value
Welcome to Hotel Universel Riviere-du-Loup Hotel Universel in Riviere-du-Loup is pleased to welcome you to its brand-new, 301-rooms hotel in Riviere-du-Loup including 81 newly-built units. Hotel Universel offers a complete range of services specially designed to accommodate all the needs of its clientele, both business and tourist. Hotel Universel is your choice hotel in Riviere-du-Loup. We pride ourselves in being able to meet the expectations of all types of travelers with our variety of services and amenities, which is unique for a hotel in Riviere-du-Loup. Our extensive facilities include a state-of-the-art convention centre equipped with the latest in high-tech equipment; our excellent team of experienced lodging and food service professionals will ensure that your activities are an unqualified success. Our team at our hotel in Riviere-du-Loup is at your disposal to accompany you and advise you in organizing your wedding or your business meeting.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bowling offsite
Raquetball offsite
Kids stay free
Electric vehicle charging station
Parking
Wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kids' meals
Special diet menus
Vending machine
Tennis court offsite
Waterslide
Books, DVDs, music for children
Children's television networks
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hammam
Hand massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Open-air bath
Pedicure
Waxing services
Baggage storage
Concierge
ATM on site
First aid kit
24-hour front desk
Express check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Extra long beds
Bath / shower
Soundproof rooms
Housekeeping
Room service
Safe
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Microwave
Refrigerator
Flatscreen TV
Radio
iPod docking station
Sofa bed
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Mid-range
Languages Spoken
English, French
601Reviews3Q+A79Room tips
Traveller rating
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Lisa M wrote a review Mar 2024
Fredericton, Canada3 contributions
Wow, this hotel and staff are one of the best I ever stayed at!! This place is so clean and well kept, I travel a lot for work and personal and this has to be one of the nicest and friendliest hotel I ever stayed at. The rooms are so clean and well taken care of. The staff is so welcoming. I can't say enough good things about this place. It was a quiet hotel too. We did have one issues but the staff was right on it, we came back after supper and our room had a cigarette smell to it, and I called down to ask about it and tell them as I was concerned someone was smoking and they sent someone right up and next thing I know we were being upgraded to a suite and told us we would be taken care of(not sure what that meant) But the bathrooms in this place are so nice, lots of hot water and the beds were super comfortable especially after a 12 hour day, it was nice to just relax. I don't think I ever seen such a clean place even in the lobby where so many are coming and going, along with the halls. Bonus to no carpet in the rooms that is a huge hit for me. The receptions was so friendly when we arrived, and the morning one also she tried very hard to speak English to me. I can't say enough good things about this place, I can't wait to stay again in the Fall when I have to travel through again.
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Date of stay: March 2024
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Trip type: Travelled as a couple
Room Tip: Highly recommend this hotel!! It's so clean!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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lauraleedavies wrote a review Feb 2024
Athens, Canada1 contribution
We had an excellent stay using the snowmobile package. The food was fantastic. Super staff service. Love that the spa is connected. The rooms were very comfortable and clean. We look forward to staying again.
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Review collected in partnership with this hotel
Date of stay: February 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Canada-TourDirector wrote a review Jan 2024
Prince Edward Island, Canada259 contributions181 helpful votes
My wife and I had an excellent one overnight stay at this excellent hotel on our way from Prince Edward Island to Ontario. Very nice people at the reception desk and restaurant. They were very kind to let us keep the luggage trolley in our room until we departed the next day. When I emailed the hotel earlier when doing my itinerary, I asked for a room on the top floor OR in the quietest possible area and yes, when we arrived, the room was on the top floor in a quiet area. Excellent! The reason I contacted this hotel directly is because I was able to speak or write directly to hotel staff. Second- and Third-Party booking agents are not the best way to make a reservation and room request. I have read many “poor” and “terrible” reviews of hotels regarding clients having reservation, booking, room problems, and others mainly because they do it via 2nd- and 3rd- Party booking agents. I did it the best way, directly with hotel staff. We also had supper at Boréal Univers Gourmand and the food and service was excellent. Hôtel Universel (Hôtel Universel Rivière-du-Loup) is the BEST HOTEL in Rivière-du-Loup. We hope to plan our next Rivière-du-Loup overnight at this hotel.
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Date of stay: December 2023
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Susan M wrote a review Dec 2023
Alma, Canada9 contributions2 helpful votes
We have stayed at this hotel a few times because they have a variety of electric vehicle charging stations available on site, which is fantastic. The rooms are always clean and spacious and include recycling buckets (not all hotels do, unfortunately). On this most recent visit we were unable to take a bath because the plug wouldn't stay put, and there was no working fan to clear the steam from the shower. The lack of any strong overhead lighting meant I had to move the coffee maker to another spot so I could see what I was doing (not everyone has a Nespresso machine at home so some instructions would have been helpful). Our dinner meal in the restaurant was very tasty but a bit on the pricey side for what we received. I would likely stay here again but I hope that more care will be taken to ensure that necessary upkeep and repairs are done in a timely fashion.
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Date of stay: November 2023
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Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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rrioux199684 wrote a review Nov 2023
1 contribution
The hotel is perfectly situated near services and main highways. Decor is inviting and modern. Room was comfortable, well decorated making it inviting and the bed was comfortable. The room was perfectly clean and customer service was good.
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Date of stay: November 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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OntarioSnowMonkey wrote a review Nov 2023
Sarnia, Canada33 contributions28 helpful votes
We stopped here after a long drive. So it was very nice to arrive at a friendly, clean hotel that had a restaurant attached. Check in was seamless, staff were friendly. The restaurant was good with great service.
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Date of stay: November 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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steveS1773ZJ wrote a review Nov 2023
1 contribution
What a great spot!! Highly recommended, absolutely fabulous room and the restaurant was great as well from the food to the overall service. We will definitely be staying with Hotel Universel the next time we travel through Riviere du Loop.
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Review collected in partnership with this hotel
Date of stay: November 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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cschoc130689 wrote a review Oct 2023
Ottawa, Canada1 contribution
Husband and I travel between Maritimes and Ontario frequently. We have stayed in Edmundston, NB mostly to break up the drive but on our next trip we'll definitely stay here again instead. And try the pool lol
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Review collected in partnership with this hotel
Date of stay: October 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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CD wrote a review Oct 2023
1 contribution
 Hello, I recently stayed at the RDL - on Oct 9. This hotel came with great recommendations- being perfect for travelling with children due to their amenities. My children love a hotel with a pool so we knew this was the chain to book with. Well, I am writing today because I’m disappointed in how I was misled with this booking. Your website shows a 5 star pool -the pool paint was chipping and the pool water was merky. The entire hotel facility was rundown. The slide was unsafe and was shaking back and forth when my kids went down it- we had to tell them to not use the slide. The “lifeguard” was on her phone the entire time. The pool facility was outdated and run down and needs a renovation to match the pictures on your Website. I am looking for a full refund and would like an explanation as to why your website pictures are misleading. This was a 2 star hotel that needs some serious upgrades. Also At both hotels English was a barrier and both front desk agents refused to speak with us in English. We had to get my daughter to communicate with them who is in French immersion. The room ac did not work and we were there during a heat wave early October. We called the front desk- no one came. I suffer enough from Hot flashes and as a result Our sleep was significantly Impacted. The list goes on… reservation # 114291187. Please confirm when a refund will be processed for my dissatisfaction.
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Date of stay: September 2023
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Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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paul45672023 wrote a review Oct 2023
Waterloo, Canada1 contribution
Hotel has bilingual staff which made checkin a positive experience. Rooms are well designed and offer the use of technology for occupants to use. The bed was very comfortable as was the pillows, which made the stay. The hotel does not offer tv service but allows for streaming services. Would improve the experience with house coat/ bath robe accessible in room, along with mouth wash and other necessities.
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Review collected in partnership with this hotel
Date of stay: October 2023
Value
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
C$189 - C$216 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
universel hotel riviere du loup
LOCATION
CanadaQuebecBas-Saint-LaurentRiviere du Loup
NUMBER OF ROOMS
301
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Hotel Universel - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about Hotel Universel
Which popular attractions are close to Hotel Universel?
Nearby attractions include Manoir Fraser (1.2 km).
What are some of the property amenities at Hotel Universel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Hotel Universel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hotel Universel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel Universel?
Yes, free parking is available to guests.
What are some restaurants close to Hotel Universel?
Conveniently located restaurants include Restaurant Le Saint-Patrice, Restaurant la Griffe, and Le 171.
Are there opportunities to exercise at Hotel Universel?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Hotel Universel?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Universel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Universel?
The staff speaks multiple languages, including English and French.
Is Hotel Universel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.