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    Hotel Universel

    Boulevard de l'Hotel-De-Ville | 311, Riviere du Loup, Quebec G5R 5S4, Canada
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    2017-10-08 2017-10-09
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    US$82
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    Traveller (63)
    Room & Suite (38)
    Pool & Beach (8)
    Days Inn - Riviere-du-Loup
    487 reviews
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    Overview
    • Excellent31%
    • Very good42%
    • Average17%
    • Poor7%
    • Terrible3%
    Travellers talk about
    “water slide” (14 reviews)
    “new section” (9 reviews)
    “hot tub” (16 reviews)
    Free Wifi
    Free Parking
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    Babysitting
    3.5 Star Hotel
    All hotel details
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    Days Inn - Riviere-du-Loup
    487 reviews
    #4 of 17 hotels in Riviere du Loup
     
    Auberge de la Pointe
    452 reviews
    #2 of 17 hotels in Riviere du Loup
     
    Quality Inn
    218 reviews
    #6 of 17 hotels in Riviere du Loup
     
    Motel Loupi
    224 reviews
    #3 of 17 hotels in Riviere du Loup
     
    Rooms
    Oct 8Oct 9
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (380)
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    91 - 95 of 208 reviews

    Reviewed 11 September 2015

    Horrible customer service. We did not realise there's a very very old, and stale part of the hotel which we were not aware of. We had to make one room change as the room we were first given smelt of vomit, smoke and was very...More

    1  Thank shallah j
    Response from joanna_lortie, Owner at Hotel UniverselResponded 19 September 2015

    We are really sorry about your stay. We try to give the best of us at each guest. We are really sorry to read your desappointmed. We are certainly better than what you saw. We hope you will give us a second chance.

    Reviewed 7 September 2015

    Stayed here with the family on the way back from Gaspe, and was hesitant at first to book here because of its location in a commercial area, yet right off the highway, but its cleanliness, amenities and friendly staff more than made up for its...More

    Thank JandKPreston
    Response from joanna_lortie, Owner at Hotel UniverselResponded 8 September 2015

    We would like to thank you for this review about your stay. We are really sorry about the waterslide. We understand your desapointmed. We are glad to see that you enjoyed your room. Once again, thank you!

    Reviewed 6 September 2015 via mobile

    We had the two bed suite. Beds and pillows were very comfy. Staff was helpful and friendly. Very clean. Pizza was amazing but pricey. Parking for motorcycles in a locked garage was helpful. Updated 5th floor rooms were renovated and well kept. Would stay here...More

    Thank jol3il
    Response from joanna_lortie, Owner at Hotel UniverselResponded 7 September 2015

    The team of Universal Hotel would like to thank you for this review about your stay. We are glad to see that you enjoyed our suite. It's actually one of the best room of the hotel. We hope to see you again!

    Reviewed 5 September 2015

    Wow, this is a luxury hotel. After sleeping in some small hotels on a long trip through Quebec and the USA, we stopped here in Rivière-du-Loup for the night. They have a great indoor pool, a spa and the room was very large. No complaints....More

    Thank Ken G
    Response from joanna_lortie, Owner at Hotel UniverselResponded 7 September 2015

    We would like to thank you for this great review about our hotel. We are glad to see that you enjoy your stay with us. We hope that you will come back again to see us.

    Reviewed 1 September 2015

    We (my wife and our 3 young kids) drive from Ontario to Nova Scotia once a year, and Riviere du Loup is about the mid way point so we tend to stay the night. We chose Hotel Universel this year because there was a sale...More

    1  Thank j28chan
    Response from joanna_lortie, Owner at Hotel UniverselResponded 3 September 2015

    We would like to thank you for your review about your past stay in our hotel. We like to know what our guest liked or disliked about their stay. Like that we can improve our service. We are pretty sure that your comment will help...More

    Days Inn - Riviere-du-Loup
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    452 reviews
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    218 reviews
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    Motel Loupi
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    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Meeting Rooms
    • Business Centre with Internet Access
    • Banquet Room
    • Multilingual Staff
    • Laundry Service
    • Concierge
    • Conference Facilities
    • Dry Cleaning
    • Self-Serve Laundry
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Fitness Centre with Gym / Workout Room
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$98 - US$126 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Business Hotel in Riviere du Loup
    • #6 Romantic Hotel in Riviere du Loup
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Accessible rooms ,
    • Family Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 220
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Orbitz, Travelocity, Priceline, TripOnline SA, Hotwire, Cheap Tickets and HotelQuickly so you can book your Hotel Universel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Canada >
    • Quebec >
    • Riviere du Loup
    • Also Known As
    • Universel Hotel Riviere Du Loup ,
    • Hotel Universel Riviere Du Loup, Quebec
    Add Photo Photos
    Traveller (63)
    Room & Suite (38)
    Pool & Beach (8)
    Dining (5)
    Hotel & Grounds (44)
    Bathroom (6)
    Family and Play Areas (1)
    Nearby
    Quality Inn
    218 reviews
    4.19 km away
     
    Motel Loupi
    224 reviews
    4.00 km away
     
    Days Inn - Riviere-du-Loup
    487 reviews
    .95 km away
     
    Auberge de la Pointe
    452 reviews
    4.71 km away
     
    Nearby Restaurants
    Restaurant Le Saint-Patrice
    194 reviews
    1.20 km away
    Restaurant la Griffe
    67 reviews
    1.14 km away
    Pub O'farfadet
    22 reviews
    1.22 km away
    Restaurant A & W
    5 reviews
    1.21 km away
    Nearby Attractions
    Riviere-du-Loup & Saint-Simeon Ferry
    152 reviews
    3.20 km away
    Parc de la Pointe
    94 reviews
    4.38 km away
    Parc des Chutes
    188 reviews
    2.51 km away
    Ile aux Lievres
    86 reviews
    3.19 km away
    Questions & Answers
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    Room Tips
    "First floor in new section. Only one elevator, if that an issue, and hallways long. Use baggage trolleys..."
    Read review
    "Always ask for what you need. They are very accommodating."
    Read review
    "Rooms for the SPA service seem to be in a more quiet section. Maybe due to being more for the adults rather..."
    Read review
    "only 1 elevator, get main floor if you can"
    Read review
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