Four Points by Sheraton Levis Convention Centre

Four Points by Sheraton Levis Convention Centre

convention center next door
Traveller (142)
Queen Guest Room
Room & Suite (374)
Lobby Bar at the Four Points by Sheraton Levis Convention Centre
Dining (33)

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About

4.0
#4 of 14 hotels in Levis
3.9 of 5 bubbles
Location
4.5 of 5 bubbles
Cleanliness
4.2 of 5 bubbles
Service
4.1 of 5 bubbles
Value
The Four Points by Sheraton Lévis Convention Centre is conveniently located just five minutes from the Lévis Ferry facing Old Quebec. Our hotel is also connected to the Lévis Convention Centre, making your business trip even more straightforward with 25,000 sq. ft of event space. Enjoy our newly renovated guestrooms, four-season outdoor pool, fitness center, business center, and free parking. Stop by Cosmos restaurant/bar for a great meal.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Kids stay free
Babysitting
Electric vehicle charging station
Parking
Wifi
Paid internet
Outdoor pool
Heated pool
Restaurant
Complimentary Instant Coffee
Complimentary tea
Car hire
Taxi service
Conference facilities
Meeting rooms
Photo copier / fax In business centre
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Dining area
Housekeeping
Interconnected rooms available
Room service
Seating area
Separate living room
Sofa
Telephone
Bottled water
Iron
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Radio
iPod docking station
Complimentary toiletries
Hair dryer
Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Classic
City View
Languages Spoken
English, French
Hotel links
Special Offer:Earn points toward free nights.

Location

5800 Rue J.B. Michaud, Levis, Quebec G6V 0B3 Canada
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 38 out of 100
38
Québec City Jean Lesage Intl Airport
17.3 km
See all flights
1 Attraction
within 1 kilometer
472Reviews7Q+A46Room tips
Traveller rating
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Detailed Reviews
Dani G wrote a review Aug 2022
Kingston, Canada106 contributions8 helpful votes
4.0 of 5 bubbles
This hotel met all of my basic hotel expectations and the staff were super courteous. We stayed in a standard guest room, one Queen Bed & one pull out. It was clean and looked exactly as it did on the website.

The outdoor pool is more of an extended hot tub, so don't expect to swim for exercise, but it was a lovely bath temperature and there was enough room to relax.

My only complaint would be that there is no on-site food options, but the staff recommended some nearby options for us. Parking is free if you stay above ground, and the location was a perfect stopping point for us heading back from Nova Scotia and just needing a comfortable sleep before finishing the journey back to Ontario.
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Date of stay: July 2022
3.0 of 5 bubblesLocation
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
David wrote a review Aug 2021
Lima, Peru19 contributions32 helpful votes
3.0 of 5 bubbles
The rate was a bit high due to the many Canadians travelling and the weekend but as a Titanium member, I was able to use my Suite night award certificate to upgrade my room to the penthouse which made it worth it. It had two bedrooms, two bathrooms and a common shared area which was perfect for my family. Everything worked as it should in the room so good job housekeeping and maintenance. The pool area was nice and we enjoyed taking a dip in the warm pool in the early morning and late evening. Parking outside was free.

Upon check-in, I was not offered my Titanium benefit choice of 500 points, an amenity or breakfast in the restaurant. Despite the restaurant not being opened the hotel could have provided me with the choice between an amenity or points as a welcome gift which is normally offered at all Four Points properties for Platinum and Titanium guests. I was NOT offered the 50 USD compensation either for the hotel not meeting the Marriott guarantee. At this point compensation in points for not meeting the guarantee would suffice. Apparently, the indoor parking for Titanium members was also free but this wasn't mentioned until check out. I also had to make an earlier checkout than planned so I was not able to make use of my guaranteed 4 pm checkout. Overall this property is lacking in how they deal with their more frequent members and staff should further train receptionists on the Marriott program especially at check-in.
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Date of stay: August 2021
5.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marie Leclerc, General Manager at Four Points by Sheraton Levis Convention Centre
Responded Aug 20, 2021
Thank you very much Sir for taking the time to write a review. We are happy to see that you enjoy our penthouse and our outside heathed pool. We want to apologize for not having a restaurant on site anymore. The third party operator closed his restaurant at the beginning of the pandemic and will not reopen it. All our titanium members are receiving automaticly the 500 bonus points as we do not have any other gifts and amenities to offer , having very limited services in this unusual time. We do hope to have the privilege to have you stay again at the Four Points Levis.
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wwglobetrotr wrote a review Nov 2022
503 contributions159 helpful votes
4.0 of 5 bubbles
Realizing that there is some pandemic hangover, it was still disappointing to be paying for a full service hotel that has stripped services to a minimum. No restaurant, no bar, no café, no bellman to assist with luggage. If you’ve had to eliminate these services, the decrease should also be reflected in the room rate. While there is a “snack kiosk” by the front desk, if you want a meal you have to go to a restaurant or cafe (fortunately there are several good ones nearby).

Room itself was comfortable and reasonably spacious, although some of the furniture was chipped and some electrical outlets were broken. While the front desk staff was polite and helpful, only 1 or 2 people knew and understood the process for storing luggage.
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Date of stay: August 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stephanie Ramirez, Guest Services / Front Office at Four Points by Sheraton Levis Convention Centre
Responded Nov 25, 2022
Dear guest, Thank you for taking the time to evaluate your recent stay with us. Providing the highest level of hospitality is our number one priority and we're sorry that we didn't achieve our goal during your recent stay. Please note that we are constantly working to improve our services to provide a flawless experience to all our customers and your comments are essential to our success. Please rest assured your feedback has been shared with the team leaders concerned to review opportunities of improvement. I hope you will choose to stay with us again to offer you an experience that will not only meet your expectation but that will surpass them. Sincerely,
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SagaLEB wrote a review Mar 2023
Montreal, Canada456 contributions520 helpful votes
4.0 of 5 bubbles
I stayed at the four points Sheraton convention center in Levis as part of a couple business trips. I had a very pleasant experience every time.
The hotel is nicely located in Levis, close to most business locations an entertainment venues if the city. It is very easily accessible by car and has a free outdoor parking or an indoor one for $12/night.
The check in procedure is very simple and fast. It took me literally 2 min to clear check in.
The rooms are quite spacious. Mine was overlooking the parking. Not a very nice view but quite refreshing as the whole wall is actually a glass window. If you like sunshine like I do, such rooms are perfect:
The hotel seems to be new because they don’t have an operational kitchen, so you can’t order to your room. So I used my Ubereats subscription for my in room dining. There are a few good options close by to dine out. I personnalité reconnue Délice which is 5 min away on foot.
A nice gesture in the morning, the hotel offers free coffee and tea in the lobby. So you can grab yours while in the way to work.
The checkout procedure is also as simple as the checkin, 2 min and you are out.
Finally, one has to mention the personnel who are all very nice and extremely helpful. This is very much reflective of the culture of the region.

I recommend this hotel if you are planning on staying in Levis. It is the nicest option in town and you will definitely feel comfortable.

***Please like this review if you find it helpful. It has been drafted by a fellow traveller to help you on your next trip***
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Date of stay: March 2023Trip type: Travelled on business
Room Tip: You get nice perks if you are a Bonvoy member
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stephanie Ramirez, Guest Services / Front Office at Four Points by Sheraton Levis Convention Centre
Responded Mar 24, 2023
Dear Guest, Thank you for taking the time to evaluate your recent stay with us and for giving us a perfect score to your recent experience in our hotel. We are glad you enjoyed your stay with us and look forward to welcoming you again soon. Best regards Stephanie Ramirez
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Faithfultraveler wrote a review Aug 2022
Halifax, Canada1,640 contribution787 helpful votes
+1
4.0 of 5 bubbles
We stayed here one night on our way to Ontario, and the hotel is conveniently located to the highway, as well as walkable to many restaurants in the area. The staff was friendly and helpful, and we appreciated being able to check in a bit early. There is a lovely outdoor pool area which we had all to ourselves! Our corner suite (9th floor) was spacious and clean, with lots of natural light and a huge bathroom. The bed was comfortable; however, the paper-thin walls meant hearing lots of noise from surrounding rooms as well as from the hallway, and the sparsely decorated room provided almost an "echo" affect.
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stephanie Ramirez, Guest Services / Front Office at Four Points by Sheraton Levis Convention Centre
Responded Aug 28, 2022
Dear Guest, Thank you kindly for taking the time to share your feedback regarding your recent stay with us. Your positive feedback is truly appreciated, and we are glad that we were able to meet all your expectations. Once again, thank you for choosing the Four Points by Sheraton Lévis Convention Centre, it was truly a pleasure to serve you and we look forward to welcome you again in a near future. Sincerely,
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JoKLP wrote a review Jul 2022
Brampton, Canada4 contributions
4.0 of 5 bubbles
It is conveniently located and a very affordable option for those wanting to visit Quebec City. It’s in an up and coming area if Levis, where it looks like more modern buildings will soon crop up. Restaurants are within 5 min driving distance and close to shopping. Within 10 min driving distance to the old town and the ferry station, where there are lots of parking for the crossing, if you want to go on foot to Quebec City. (Station staff are bilingual and very friendly.) Hotel staff were friendly and spoke English well - good for us who know limited French only and speak slowly! The one down side is that I still needed to ask for a 4th bath towel although the reservation clearly indicated 4 guests. This to me is a simple thing, to anticipate the basic needs of the incoming guests. If the reservation form asks for this info and I provided it and I was certainly charged for having a party of 4, then that’s the minimum of my expectations.
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
butchartd wrote a review Jul 2022
London, Canada140 contributions69 helpful votes
4.0 of 5 bubbles
My family spent two nights at this modern hotel that is located on the south shore of the St. Lawrence River right across from the Chateau Frontenac. If you are staying at this hotel, be sure that you take the ferry for a day trip to explore old Quebec. That is the primary reason we chose this hotel. It is not cheap, but the rooms are extremely modern and clean. We were lucky to have James at the front desk who was so helpful in answering questions and making us feel welcome. Thank you, James! The only shortcomings I could mention would be that there is no longer a shuttle driving you from the hotel to get the ferry and that there is no breakfast included. We drove to the fairy and paid $10 to park in a private parking lot near the terminal. If you plan on walking from the hotel, put on a good pair of running shoes as it took us 32 minutes to do the walk the night before. Walking back to the hotel is even more difficult as you are walking uphill for much of the way.
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Omar K wrote a review Jun 2022
Montreal, Canada401 contributions62 helpful votes
+1
4.0 of 5 bubbles
Everything was excellent and we got an upgrade to Junior King Suite due to our Bonvoy Status. Check staff was very friendly and professional.
The pros: Not very far from main touristic attractions and 27 km far from old Quebec. Hotel area is full of restaurants bars and stores.
Cons: no restaurant inside the hotel, hence why no breakfast is offered at the hotel, so if you have kids consider going out for breakfast or bringing your own food with you, keep in mind that there are no cutleries or utensils in the room. Snd lastly the hotel offers no room service whatsoever, but you can order supplies (coffee, tea, towels…etc)

Overall all the experience was pleasant and good. My only negative comment is for that one front desk lady on the night of June 25th was a bit rude and unprofessional, apart from that all staff I encountered were very friendly and professional.
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Date of stay: June 2022Trip type: Travelled with family
Room Tip: Don’t forget to ask for a room upgrade if your status is platium elite with Bonvoy
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Discover620551 wrote a review Jul 2023
3 contributions1 helpful vote
3.0 of 5 bubbles
Rooms were clean, beds were comfortable. The free shuttle to the ferry never ran on the 3 days we stayed there. On-site restaurant is closed. Have to walk 15 minutes to restaurants. Pool was hot tub temperatures. Not refreshing when air temp was 41 degrees.
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Date of stay: July 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stephanie Ramirez, Guest Services / Front Office at Four Points by Sheraton Levis Convention Centre
Responded Jul 11, 2023
Dear Guest, Thank you for taking the time to evaluate your recent stay with us on Tripadvisor, I am very sorry to read you had a negative experience during your stay and for so I would like to sincerely apologize. Your feedback is appreciated and is valuable for us because it helps us to continuously improve our services. For your information, we longer offer a shuttle service to the ferry since 2019. There is a shuttle service provided by the city of Levis, but it departs from a different location and has it's own schedule. Unfortunately, our restaurant also closed down 2 years ago, but we are currently working on bringing a restaurant/bar to better serve the needs of all our guests. Rest assured your comment regarding the pool temperature was shared with the maintenance team to review opportunities of improvement. Once again thank you for your time and I hope that we will have the pleasure to see you again to provide you with a superior experience that will not only meet your expectations but that will surpass them. Best regards,
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Jugsal wrote a review Jun 2022
Stamford, Connecticut411 contributions45 helpful votes
5.0 of 5 bubbles
Stayed here for 2 nights during my trip to Quebec city. Checkin was quick and checkin staff lady was extremely nice and polite.

We used this hotel as a base for Quebe City. Took us 25-30 min to get to main center by car or you can take ferry (bus/car from hotel to ferry terminal and then ferry crossing to downtown Quebe). It was a comfortable stay for us.
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Date of stay: June 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
C$202 - C$286 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
4 points by sheraton levis convention centre, four points by sheraton levis convention centre hotel levis, four points levis, levis four points, levis sheraton, sheraton levis convention centre
LOCATION
CanadaQuebecChaudiere-AppalachesLevis
NUMBER OF ROOMS
150
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Four Points by Sheraton Levis Convention Centre - UPDATED Prices, Reviews & Photos

Frequently Asked Questions about Four Points by Sheraton Levis Convention Centre
Which popular attractions are close to Four Points by Sheraton Levis Convention Centre?
Nearby attractions include Les Galeries Chagnon (0.9 km) and Laser Game Evolution Lévis (1.2 km).
What are some of the property amenities at Four Points by Sheraton Levis Convention Centre?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Four Points by Sheraton Levis Convention Centre?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Four Points by Sheraton Levis Convention Centre?
Guests can enjoy an on-site restaurant, a lounge, and complimentary tea during their stay.
Is parking available at Four Points by Sheraton Levis Convention Centre?
Yes, free parking is available to guests.
What are some restaurants close to Four Points by Sheraton Levis Convention Centre?
Conveniently located restaurants include Délice Resto Lounge, Restaurant Scores, and Chez Victor.
Are there opportunities to exercise at Four Points by Sheraton Levis Convention Centre?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Four Points by Sheraton Levis Convention Centre?
Yes, dry cleaning and laundry service are offered to guests.
Does Four Points by Sheraton Levis Convention Centre offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Which languages are spoken by the staff at Four Points by Sheraton Levis Convention Centre?
The staff speaks multiple languages, including English and French.
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