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526 Reviews from our TripAdvisor Community

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Showing 370: English reviews
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Montreal, Canada
Reviewed 2 days ago NEWvia mobile

The hotel itself is rather clean, though it sure doesnt feel upscale in any sense. Loud Hvac, so-so carpet and plastic cups. But the bedding is definitely bad, it felt like sleeping with the face on a paper doily in a diner.

Thank MoadF
Sussex, Canada
Reviewed 1 week ago NEW

This hotel had a great view both on the river and city side. We have stayed here a few times and it within walking distance to great attractions on the QC side, and a very quick drive to attractions on the Ottawa side. It is not in the middle of any bustle but there are many other quick conveniences within...

1Thank Mel C
Toronto, Ontario, Canada
Reviewed 1 week ago

We booked this BW specifically because it was just across the road from the Jacques Cartier Park with many Winterlude activities. The king sized bed was very comfortable. The front desk was very helpful. Sadly, the rooms have paper-thin walls.... there were two large sports groups that came into the building for a few nights during our 5 day stay.......

Thank Brian K
Victoria, Canada
Reviewed 4 weeks ago

Everything met or exceeded my expectations. The room was very clean, and staff went out of their way to provide excellent service. I like staying across the river in Gatineau because room rates are a bit cheaper than in downtown Ottawa, and because I am still within a 10 minute walk to Byward Market. The only issue was that some...

Thank JHB296
Ottawa, Canada
Reviewed 6 January 2017

Hotel was clean,staff friendly and our room overlooked the river which was nice.There is limited parking,so when we checked in at 5;30 we had to park in an outside lot a block away.there are not many restaurants around the hotel and they do not offer complimentary breakfast.

Review collected in partnership with Best Western
Thank Y1872ZQcindyl
Niagara Falls, Ontario, Canada
Reviewed 2 January 2017

This hotel is across the river from Parliament Hill, near all of the museums, etc. It is cheaper to stay in Gatineau, then in Ottawa. Gas, beer also cheaper. The stores in Gatineau sell booze, while in Ottawa, you have to go to a beer store or liquor store. That is convenient.

Review collected in partnership with Best Western
Thank Adelia V
Reviewed 11 December 2016

Stayed just the one night and had a river view room, which was gorgeous. Room was clean, staff were friendly and breakfast was fine. Was easy to get to Ottawa as its right across the river and Quebec is a more affordable stay.

Thank Angela W
London, Canada
Reviewed 27 November 2016

Hotel is in a great location, delivers a wonderful view, and the rooms, breakfast, and internet are all top notch (rooms are a TAD dated though). Staff was very friendly, but certain things weren't up to snuff: 1. Called for two extra pillows, and didn't get them until we went down the next day to ask again. And even then,...

Review collected in partnership with Best Western
Thank Jesse G
Glencoe, Ontario, Canada
Reviewed 23 November 2016

I have been travelling to Ottawa on business for many years. This hotel is on the Gatineau side of the river but it is very close ot downtown Ottawa. Currently the hotel is undergoing renovations, nonetheless, it is an exceptional hotel for a good price. I recommend staying at the Best Western Plus in Gatineau-Ottawa.

Review collected in partnership with Best Western
Thank Alex S
Reviewed 24 October 2016

Parking was not easy to access, construction all over the place, there was something with the hockey and curling kids tournaments, so very noisy and crowded. Overall, nice quite amazing personnel in this Best Western

Review collected in partnership with Best Western
Thank 694sergeg

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Take a moment to relax and enjoy the view! Best Western Plus Gatineau-Ottawa is an award winning, waterfront hotel that provides guests with a picturesque view of Canada’s Capital. Our 9 storey structure has 133 guest rooms including 9 suites, 4 banquet rooms offering a total of 4500 square feet of meeting and banquet space and with our events manager directly on site, we can accommodate all your business or leisure event needs. Our hotel offers a relaxing blend of inviting hospitality with state of the art, modern day conveniences, including complimentary wireless high speed internet throughout, free local phone calls, an equipped health facility, a newly renovated indoor salt water pool with a lifeguard provided at all times and indoor parking. Enjoy a stroll across the historic Alexandra bridge, to the famous Byward Market and Ottawa’s downtown business, shopping and entertainment district. We look forward to welcoming you to the Outaouais’ best kept secret. ... more   less 

Additional Information about BEST WESTERN PLUS Gatineau-Ottawa

Address: 131 rue Laurier, Gatineau, Quebec J8X 3W3, Canada
Region: Canada > Quebec > Outaouais Region > Gatineau
Price Range: $132 - $228 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Gatineau-Ottawa 2.5*
Number of rooms: 133
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Best Western, Travelocity and Priceline so you can book your BEST WESTERN PLUS Gatineau-Ottawa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Hotel Gatineau
Best Western Gatineau
Gatineau Best Western
BEST WESTERN PLUS Gatineau-Ottawa Quebec
Hotel Style:
#5 Business Hotel in Gatineau
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Gatineau-Ottawa staff and other travellers.
4 questions
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North Bay
Kingston, Canada
over a year ago
Kingston, Canada

See all questions (4)

Questions? Get answers from BEST WESTERN PLUS Gatineau-Ottawa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“To enjoy some of the best views of any area hotel, ask for a river facing room. (City view rooms have a good view of the Gatineau hills)”
 of 5 bubbles melc676, 15 Feb 2017 | Read review
“If there are large groups in the hotel, perhaps the higher floors might have less noise”
 of 5 bubbles 801BrianK, 14 Feb 2017 | Read review
“As for a room overlooking the river”
 of 5 bubbles JHB296, 24 Jan 2017 | Read review
“Ask for river view!”
 of 5 bubbles 675angelaw, 11 Dec 2016 | Read review
“River view is excellent with the Parliament buildings in clear view”
 of 5 bubbles GBCaper, 30 Aug 2016 | Read review
5 of 5